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Public Storage
6570 Atascocita Road, Humble, TX 77346, United States
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Public Storage

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CE
Review №1

Very curteous assistants. Very clean facilities! Unit was inside so air conditioned. I love everything about the facility only problem was the price. Be aware the prices here increase dramatically. I had rented about a year and a half. My price increased 3 times! Started at $99 ended close to $200! I could have purchased my own storage shed for the amount I spent here! Just keep that in mind! All in all very safe facilities, very nice staff!

Ar
Review №2

Corina is the best UPLIFTING QUICK AND EASY ON THE EYE

Jo
Review №3

Some of the most helpful staff.Really makes a difference.The elevators in and out are problematic with timing and closing on you.

Ti
Review №4

I would like to thank Gloria for taking awesome care of me with supplying me with the best service ever. Not only her I would like to give props to Corina for assisting as well. You know this world would be a better place if we had more people like them in it. They offered me coffee and I love coffe.. omg they are the best associate ever. I wanted to write a review because they both need to be recognized by the boss. So boss if your reading I think you should give them a raise.. Thank you guys for everything ... You are awesome... I would recommend this spot to anyone looking for storage.. THANKS...

Ki
Review №5

Very friendly and professional staff. Corina was great, she set me up with ease. I feel my property will be safe here. Thank you!

Ka
Review №6

Clean, air conditioned, friendly helpful staff. My stuff has been in there for 3 years and my code and keys still worked perfectly!

Pr
Review №7

Update: Received a call from the manager she was an great attitude & she helped me with my issues now Im a happy renter !They keep the place clean been renting from them for 2 years. I paid 60 dollars for a 10×10 climate controlled for about half a year then they started jumping up $10 every few months now I pay $99 I spoke to the manager she explained to me rudely that its in my contract that they are allowed to jump up your monthly payment and they do not have to tell this before you sign on.. Employees are nice but good luck getting ahold of the manager ever since covid started she hasnt been working at the facility.

Bi
Review №8

Good quick place if you need storage

ro
Review №9

Gloria was very nice and very helpful. Thank you

Jo
Review №10

The only complaint is that one elevator or the other is constantly out of order. Otherwise its clean, well lit, climate controlled, and Im pleased with what they provide.

Ma
Review №11

Cleanest storage place Ive ever used BUT they keep going up on my rate before its time.

Br
Review №12

Roz was a great help while I got set up with a unit. She was knowledgable and answered all my questions happily. The facility was clean and secure.

Am
Review №13

Gloria, although very busy and by herself at a very large property, was very courteous, kind and professional when I stopped in to check their prices a few days ago. When I get ready, I will definitely come see her!

Aa
Review №14

Great location very clean..!

Ki
Review №15

The place needs to touch up the paint... its beginning to look raggedy. Otherwise its fine 🙂

Ch
Review №16

Service provided by Roz was exceptional from beginning conversation over the phone to the personable service offered Im the office. Roz explained my contract thoroughly and did not rush through the process. Moving is a very stressful process in itself, but Roz put my mind at ease. If youre looking for excellent service, this is the place to store your belongings.

Ga
Review №17

Terrible experience. Manager was unprofessional and uninterested in helping. They advertise that they allow you yo use their carts but would not allow it when politely requested so now I had to carry all of my boxes by hand. Very disappointed with their services. I also recommend that you check with your rental/housing insurance because they may cover you property while in storage so that you do not have get the awful insurance offered through this company.

Pa
Review №18

Very clean safe and secure

Er
Review №19

The customer service is always great never had any problems.

Da
Review №20

Roz is always nice and kind when I stop by.

Ja
Review №21

Roz is totally awesome. Every time I need something she help me with it. I’ve been at the Atascocita public storage for a year. An I will never go back to cube smart due to the customers service is always on point. Thanks Roz for your help .

ja
Review №22

Super friendly staff, and nice facility

Ka
Review №23

I got a great deal with for excellent price! Ms Rossaland was professional over the phone as well as in person. She assured me the best options for my storage size; I would definitely recommend friends and family at this location. Very Clean atmosphere and great customer service. Thanks again Ms Roz!!🤗

Ke
Review №24

I will be going back if I need a unit again because Roz was great. The property was always clean. She help me with any concerns I had.

Fe
Review №25

Love the storage AC and dollies clean and good location

An
Review №26

My experience here has been excellent. Thanks so much for all your help Rosalynn. Youre the BEST!!!

Ba
Review №27

I would definitely recommend storing your things here. Roz was great.

Li
Review №28

Great group. Brittany was excellent and friendly. Great place. Kuddos.

mi
Review №29

Deannyka was efficient and super nice! She has a great personality and knowledge of company!

Ch
Review №30

Roz was very helpful and informative while helping me pick out a unit I would definitely recommend storing your things here

Ri
Review №31

Roz was very friendly and very knowledgeable about the products I needed. And explain how to get in and out of the building.

Be
Review №32

Roz is always nice and willing to help when needed. The facility is always clean.

Er
Review №33

Tabitha and Rosaline provided great service. They walked me through everything I needed to know, and made it simple to understand.

Ch
Review №34

Very Knowledgeable and Friendly.... Tabatha and Kat were very welcoming... Thank you for all your help ....

Ki
Review №35

Nice, clean, reasonably priced and kind staff.

La
Review №36

Deannyka helped us find the perfect space and showed us how to properly protect with damp check. She is awesome

Al
Review №37

Rossaland more than kind and understanding, and always helpful also I will keep my storage here because of her

La
Review №38

Shay has a great deal of patience. We asked and asked questions, driver her literally nuts and yet she continued to show us the different storage rooms available with a big smile!! Thank you

Aa
Review №39

Ms. Roz was awesome getting me set up. Super friendly service and nice clean facility. Definitely recommend.

Ke
Review №40

Roz was very friendly and make sure everything went smoothly with the move in.

Da
Review №41

Dont use. Worst customer service ever. Some of the rudest service I have ever experienced. They offer a great rate, then jack it up after a few months. There response, that it was your problem. Cant even vacate my units because no one is ever in the. Building and office is always locked.

Yo
Review №42

Shay was amazing. Very knowledgeable and professional. I feel very comfortable with my choice to store at Public Storage because of her. Thank you!

Le
Review №43

Place was awesome. Helpful in meeting my requirements. Excellent staff

Pr
Review №44

Never use this location. Theives, liars & fools work there. I got robbed by a Worker & her Husband at the FM 1960 location. Employees broke into my storage, stole & destroyed my belongings. Never ever use this Company. There is no way to get Corporate to investigate your complaint.

Bu
Review №45

Roz is great thats why I came back to rent again.

Ba
Review №46

Clean facility and very friendly staff

St
Review №47

Cindy was great signing me up. Very friendly and professional. The 4 star rating instead of 5 is bcuz the online quote does NOT tell you that you will be charged $21 for the lock they provide. It’s not optional to use your own lock.

Ja
Review №48

Strong security. Solid as a rock!

ch
Review №49

Had a great experience and was able to get units the same day. Also the manager was very helpful and made to follow-up the next day to make sure everything went well.

Sh
Review №50

I love this place . Was very clean the storage manager Rossland ward help me pick out my storage . I will recommend anyone there .

Le
Review №51

Fox was wonderful. She was very helpful.

Ci
Review №52

This place is very secure and Roz was great.

Ja
Review №53

Very clean and customer service is always great

Ef
Review №54

These ladies are rockstars. They patiently answered my questions and put my mind at ease. Definitely worth renting here.

Di
Review №55

Jasmine helped me out at this Public Storage and she was awesome. She was personable and very knowledgeable about the company as a whole. Awesome job Jasmine and thank you very much!!!

Bi
Review №56

Roz is an excellent service provider to all my wants and needs

St
Review №57

The ladies that work in the front (mainly the woman that just sits behind the desk) are the WORST people to deal with. They DO NOT work with you even in the slightest and she is RUDE. She always has an attitude and I called and called and got no answer so I walked inside The office and found that she just didn’t want to answer the phone. They have fees that they refuse to tell you about until you are in person to pay so you are not prepared for the fees. Would NOT recommend. WORST company EVER!!!!!

Jo
Review №58

Roz was very kind when I bought some boxes from her yesterday.

Da
Review №59

Nice facility. Tight controlled access to your space.

hu
Review №60

Roz was extremely helpful on picking the right size of unit i needed

Da
Review №61

Excellent service given by Sharon. Very helpful and punctual

Kr
Review №62

Great service

Ga
Review №63

Unfortunately, I had a very bad experience at this storage, my unit had a roof leak and all of my stuff got ruin. Good thing they recommended to get the insurance, but I ended up loosing money. Im giving them just one star, because I asked them to give me back the last month of rent. They responded they could not do anything about it, thats why they recommended the insurance.

Sh
Review №64

Tabatha was extremely helpful and paitent...best service ever.

Pa
Review №65

Roz was very very nice was informative she made process very smooth

Al
Review №66

Ross was fantastic and super helpful! Would give a better rating if I could! Great facilities!

An
Review №67

Jasmine was very helpful and very clear with directions with the storage unit and hours. I wish every place would have employees this nice.

He
Review №68

Very clean place and Temetria was super friendly and helpful! Highly recommend public storage over other storage unit companies!

Je
Review №69

Roz was great and super friendly! Best experience And perfect way to start my morning move

Cl
Review №70

This place has no customer service!! They were really nice to have me leave my stuff there, but when it came time to helping me out with my issue there was no help! All my stuff was ruined by a roof leak, and no one ever reached out to me. When I realized it, it took a month and the problem still wasnt resolved. I tried to get the manager to at least give me 1 month for free, and she couldnt even do that. No compassion! I had insurance, but I feel the company should have done something because of their negligence.

De
Review №71

This a very good clean facility. Katherine, the lady that helped me, was a great help and very friendly.

Ch
Review №72

So I had a unit on the 2nd floor . And we all know that you need a code to get up the elevator. So we where broken into on the 2nd floor. The manager was no help . The insurance said that the cap is 3k . When we are well over 5k. All my sons Make A Wish stuff was brokenand destroyed. All my tools where stolen. Well after talking with someone that works at the location . They said they had someone living in the facility. That person took many things out in covers when he was kicked out.. Well I know if it took me 4-5hrs to put the stuff in my storage it took them longer to take it out. They asked me why I was always late on my payment and i replied, Im working out of town. So they knew my schedule.They broke in thru the top of the storage. They left finger prints so I hope we catch them soon. And also the cameras only record for 2 weeks only . The storage facility didnt want to release the video to the cops .Something fishy going on

Ca
Review №73

Management is absolutely amazing! No regrets doing business with this storage facility!

Je
Review №74

Rossaland was awesome. Quick, efficient and knowledgeable. All in all easy experience .

Ca
Review №75

Shay she was amazing. Great customer service, and very caring when it comes to her customer needs.

To
Review №76

Quick sign up, no waste of time. Very easy process and very friendly staff.

Re
Review №77

Great Customer Service By Shay B. This place is very clean and convenient.

De
Review №78

The staff is very nice and its a very clean place.

Ry
Review №79

Had a wonderful experience and the customer service was excellent! I would definitely recommend it to others!

Je
Review №80

Roz was wonderfully help - very nice and helpful. Great experience.

Je
Review №81

Service was quick and easy and the attendant miss rozz was wonderful!

Ma
Review №82

Roz is always kind and sweet.

V.
Review №83

Rob was amazing! Clean storage area and professional!

JO
Review №84

Ms. Roz and her crew are always patient and very helpful.....

Ge
Review №85

Roz. Very professional and lack no insufficiencies. All is good

Ga
Review №86

Roz excellent service and explain everything

Am
Review №87

Jasmine was so helpful and knowledgeable. She did a great job. Totally recommend this facility.

Av
Review №88

Young lady tabatha very nice and helpful

Ma
Review №89

Cleanest, most well kept storage facility I have ever seen in my life!

De
Review №90

Marquel did a great job providing service to me as a new customer!!! Facility is clean and nice!

Ja
Review №91

Roz was very helpful in showing me the unit and going over the details of the rental agreement.

Ro
Review №92

Awesome customer service!Ask for Shay - shes great!

As
Review №93

Cyndy was great help and fabulous exerience with them. Highly recommended! :)

Al
Review №94

Very nice place.

Ni
Review №95

Roz and Cindy were very helpful with helping me find the right unit, I highly recommend Public Storage in Atascocita!

ka
Review №96

Very nice people. Clean

Je
Review №97

RoZ is great very nice and friendly

Je
Review №98

Quick and easy. Great service by Jasmine. Thanks!

rh
Review №99

Roz is always pleasant when I call.

Gw
Review №100

Roz . Her service was excellent.

Information
19 Photos
100 Comments
4.6 Rating
  • Address:6570 Atascocita Road, Humble, TX 77346, United States
  • Site:https://publicstorage.com/self-storage-tx-humble/5229?pid=pslocalsearch
  • Phone:+1 281-849-4852
Categories
  • Self-storage facility
  • Automobile storage facility
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–5pm
  • Sunday:9:30am–5pm
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