user
Discount Trailer
8907 Cypress Creek Pkwy, Houston, TX 77070, United States
Appearance
Discount Trailer

Comments
Am
Review №1

Called for pricing and the guy was so rude. He was in a hurry and told me that I just needed to come in. Customer service is definitely not his strong point. Would not suggest renting from him. I wont be.

Da
Review №2

I got some wheel studs replaced. Mine snapped off when the lugnuts came loose. So far so good.

Ed
Review №3

Ive used this business for years, they always take very good care of me as if I was family

Da
Review №4

The owner is old school straight to the point owner but likes to talk. I know what I want when I come here. I have always had a good experience renting a trailer here. I do not know anything about trailers but everything has been perfect so far on all my experiences. I use the trailer for a client of mine that has a need for it from time to time. I have rented a trailer about 6 times. Most of the rentals have been in this past year 2020. My expectations of this businesses is a Mom and Pop Shop and do not expect them to be perfect but I do expect Discount Trailers to give me their best service and that is what I have got.I see many landscapers business here, when I come to rent my trailer.Thank you for a nice selection and quick service.

Ga
Review №5

Alec at Discount Trailer is very helpful and knows his stuff as he has been working with trailers for 20 plus years. Great fast service.

To
Review №6

Great family business, my brother and i have been coming here for as long as i can remember. They have competitive prices, and are very knowledgeable, able to answer all my questions. Whenever i drop my trailer off for repairs the turn around is real quick and they never try to sell me any unnecessary services.

Jo
Review №7

At first went in the office nobody was there,then went to their shop looking for someone,older hispanic guy with very rude attitude told me that he was busy at the moment and told me to wait,i was waiting there for like 20 minutes and no one came to help me.i was looking on buying a 16 utility trailer

Da
Review №8

Had two extra support angle iron placed on drop gate on my 10 single axle trailer. If you are looking for precision installation and alignment to adjacent support members you may want to consider another vendor. Off by 1/2 inch from top top bottom. I can see the misalignment visually. Staff and owner are friendly enough. Maybe I expect tom much for a $130 dollars? I am a stickler for alignment.

Ma
Review №9

Great people to do business with

Je
Review №10

We have rented 20+ trailers from Alex, and have always experienced quick, attentive service and real professionalism. He takes pride in his business, and offers good trailers in good repair for rent. Best prices in town!

ha
Review №11

Not happy with paying 74.00 on a 40.00 dollar trailer hub.. OverpricedYour reply 👎 will not recommend.. I have 4 trailers .. Never will buy there again.. First impression..👎 customer service.. Work on your PR skills

El
Review №12

It was a great experience. Will be back to rent another trailer

Ho
Review №13

Alex was very helpful! He made renting a trailer easy.

Jb
Review №14

Easy peasy experience

Lu
Review №15

Horrible service. The old Hispanic guy in the desk,don’t help nothing.

pa
Review №16

Very good service and friendly staffWould absolutely recommend

An
Review №17

Called and tried to rent a trailer for the day... the guy went off on me ranting about why they dont rent out trailer. Was extreamly confused, since it said they do?

Kr
Review №18

Just called no customer service skills. How do people like this stay in business.

J
Review №19

Great service

Ra
Review №20

Exception service every time!

Ro
Review №21

A little expensive labor, labor expensive

Information
6 Photos
21 Comments
3.8 Rating
  • Address:8907 Cypress Creek Pkwy, Houston, TX 77070, United States
  • Site:http://discounttrailertexas.com/
  • Phone:+1 281-894-8770
Categories
  • Trailer rental service
  • Trailer dealer
  • Utility trailer dealer
  • Trailer repair shop
  • Trailer supply store
Working hours
  • Monday:7:30am–4pm
  • Tuesday:7:30am–4pm
  • Wednesday:7:30am–4pm
  • Thursday:7:30am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations