Falcon Pool Services purchased our previous pool company and they have been fabulous. They stopped by to introduce the technician and even took our pool cleaner to have it repaired. The repair cost was for parts only and no labor charges were incurred.The transition was seamless and I know this is the beginning of a long-term relationship!Scott S.
Excellent pool cleaning service. Very thorough and follows a checklist that is e-mailed to you along with a picture of the pool after its been cleaned. Our pool always looks amazing after they are done. Matt (the owner) is very responsive and if there are any changes to the schedule, he will call you to make sure the new time works.
These guys are great. They come weekly and always take care of my pool. Once they have done their job I get a report almost immediately of what has been done and a picture of my pool as they have left it.The reports are great because other pool services do not always offer this and you never have any idea what has been done. Plus with my reports I know if it is safe to jump in my pool after Falcon has left.Keep up the great job!
We hired Falcon Pool services two weeks ago when our pool was leaking air. Our pool went from the first picture that I thought was bad, to the next picture of a green swamp in 4 days. The pool cleaner came and left on our very first service without putting any chemicals into the pool, and never touched the problem with the pumps. We were promised service that we never received and are still waiting after two weeks for a simple O-ring replacement to perhaps fix the pump problem. We have called several times a day to get someone to come out. I would never recommend this service to anyone!
I switched services recently when the owners of the pool company I used for many years closed their company to retire. So far have been very happy with the services provided by Falcon. When service was complete they provided a nice photo of the pool and a thorough list of services performed, chemical readings and chemicals added. They are prompt, professional, courteous and responsive. Great communication and customer service!
Falcon Pools has replaced my previous pool cleaning service.They have been easy to contact and each week I get a detailed report emailed to me.James is very courteous and pays attention to detail. He does a great job keeping my pool clean. He is very thorough and has even been vacuuming my pool which was rarely done before Falcon Pools took over.
We are very happy with Falcons services. The owner is on top of the work and is beyond responsive. Any questions or issues, and he has personally come to our residence to clear up and handle on his personal time. They are always on time, and submit the cleaning report shortly after service rendered. The price is beyond fair and I dont have a complaint at all. I would and have recommended them to my neighbors.
We were actually using another pool cleaning company and Falcon took over our account due to some type of merger. Ever since, we have been pleasantly surprised. They do GREAT work - they’re on time, and if there is an unforeseen issue, they notify you if someone will not be there. They also send follow up pictures when done, so even if we’re at work, we can see the results. We have never once been disappointed after their scheduled maintenance. I would recommend Falcon to anyone who asks me for a referral. They’re the best pool maintenance company we have ever used.
Falcon Pool Services recently merged with my longtime pool company and I am very pleased to say that the level of service has exceeded my expectations. Matt and his team are extremely professional, thorough, knowledgeable, prompt, courteous and all this is delivered at a great value. They make sure all my equipment is maintained and alert me to any possible problems through their checklist and weekly reporting. I am very pleased with the Falcon Pool Services team and would absolutely recommend them to anyone needing a high-pool service/maintenance company.
Falcon has provided excellent pool service and maintenance for my home. They are also excellent in communicating via email updates as well keeping us informed during the recent Houston freeze. I would highly recommend Falcon Pool Service
We have a pool for first time since this summer and had to change our previous pool company for many reasons. With Falcon Pool the experience has been great, the communication is easy and they offer a quality and professional service. So happy with the change!!
I have been using Falcon Pool Services since May of 2020 and I am extremely happy with the service they provide. They communication very well and their staff are friendly, knowledgeable and very reliable. I especially like the email communication with a check list of what service was provided each week and a photo of the pool that day to show the post service image.
Falcon Pools has recently taken over from Seabreeze. They provide excellent service and are quick to respond to any questions or concerns I have expressed. Weekly emails showing the services they have provided along with pictures of the pool validate the work they have. One last note very important to my wife and I - they are the only service we have ever had that diligently closes our gate when finished. Since we have dogs that have gotten out with other services, we naturally worry. With Falcon Pools we have not had any problems.
Falcon Pool Services has done a great job for our small, older pool that had turned into a frog infested, green pond after pump motor failure. It’s a great benefit to have the cleaning, chemical treatments, and maintenance managed by a qualified technician. Matt has been reliable keeping us informed due to weather or scheduling changes. We highly recommend Falcon Pool Services.
Falcon has been a great pool cleaning company. They have been very responsive to our needs and accommodating to our budget as well. We are very happy using this company and would refer them to others!
These guys have been cleaning our pool now for several months. Weve been very happy with the quality, if for some reason they arent able to make it that day, weather etc. they are good at communicating that with us as well. Highly recommend them!
Matt and his staff are super reliable and responsive! We have enjoyed working with them and would recommend them highly to anyone looking for pool maintenance! Great value and great service!
Falcon Pool Services has provided us with weekly pool cleaning services for about 3 months. They come on the same day of the week at the same time of day every time...without delay. They provide excellent service! We highlight recommend Falcon Pool Services!
I just started working with Falcon Pool Services and I couldnt be happier. They are very responsive and have really tried to make the transition from my former service company as seamless as possible. I highly recommend Falcon!
I purchased my home a couple of months ago and never had a pool before. I called Matt and he came right out, looked over my pool and equipment, explained to me how to use everything, and gave me a quote for weekly service, and got me into their schedule the following week. It has been about 2 1/2 months and things have been great. They show up every week as scheduled and I dont have to do anything but enjoy my pool. I would highly recommend Falcon Pool Services.
I was reluctant when my previous service provider changed, but I can honestly say Falcon has been amazing. Always on schedule. Communicates well when holidays are around or when filters need to be cleaned. Billing is simple. Would highly recommend.
Falcon Pool Services took over our account when our previous provider moved. Matt called prior to them starting our sevice to see if we had any concerns and to let us know what services they would be providng. Since they started in November the service has been great. They are on time, professional and thorough. They follow up each service with an email detailing everything they did and a picture of our pool. Matt has made it clear that we can call him with any concerns at any time. He has also kept us informed of schedule changes due to Holidays and weather. We have been very pleased with the service we have received and would recommend Falcon to anyone who is looking for a pool service.
I have been using their services for almost a year and am very happy with the way the pool looks and they way they care for the pool. Any questions, I get prompt professional answers and never have to worry about whether or not the service was done. Very friendly people to work with!! Highly recommend you give them a chance to make you happy and your pool look great!
Falcon Pool Services is an amazing business and we are very pleased with them. The quality of their work is outstanding at each visit. The team is knowledge, dependable, and a pleasure to work with. They are very friendly, and respond quickly to emails and phone calls, which is very helpful.
We were very dissatisfied with our current pool cleaning service. I called Matt at Falcon Pool Services and he met me the next day (Saturday) at my house and gave me a quote on the spot. Since service has started, his team sends very professional reports (photo included) and follows up immediately to any questions or concerns. During the winter freeze, he proactively sent me steps to take to winterize my pool and I had no pool related issues. I highly recommend this company!
Falcon Pool Services did a great job cleaning my pool. The young man worked hard, brushing the pool, vacuuming and netting the leaves. Also, tested the water and added needed chemicals. A few minutes after he left I received an email with a picture of my clean pool and also a list of all the things done.
I cannot recommend Falcon highly enough. Quickly responded to my needs and exceeded expectations. Customer service was closer to that of a fine dining experience than pool service.
I am very happy with Falcon pool service . New owner Matt Mitchell got to the bottom of what was wrong with my pool. I had been paying huge water bills all summer .. My old pool company and a leak detection company had failed to address the problem.Mat promptly helped me. I am very greatful. My pool looks great, and I no longer have big water bills.Matt and his crew are very professional and polite, and I highly recommend Falcon Pool Service without reservationP.S Hes a great guy to do business with.J.Miller Schwartz M.D.
Recently our pool services company was transferred / taken over by Falcon. So far Falcon is doing a great job. Their after service emails are clear and informative and the staff is super friendly.
They clean and maintain our pool twice a week. On time and reliable and fulfill our needs. They send a report of all the services they performed to me as the leave.
Falcon Pool Services has been a great change for my pool service needs. They are pro-active in their communications and are transparent in how they service my pool. Im very satisfied with their service.
I recently transitioned to Falcon Pools in Friendswood, TX and have been very impressed with their reliability and attention to detail. The owner is very communicative and transparent which is refreshing. I hope to see them keep up this quality of service.
Very professional, Responsive and willing to go the extra mile when I was in a pinch. Owner is very helpful and you can tell he cares about his business and customers.
Im a first time pool owner and my initial experience with a competitor pool company was just okay. I decided to give Falcon Pools a try after seeing them delivering service to one of my new neighbors. I learned more during the 15 minute initial evaluation with Falcon than I did the entire hour plus I spent with the competitor. The entire experience with Falcon Pools has been top notch. Their prices are resonable and their customer service is second to none. I highly recommend!
I’ve tried out a bunch of pool businesses in the past and this one is by far the best. They have the best customer service and are very responsive. Everyone is very professional and I have been extremely pleased with my services.
Falcon Pools is the best monthly service to clean your pool. They provide a weekly email to share what has been done with updates as well as pictures of the cleaning that has been completed. I highly recommend them to anyone.
Falcon does a great job. Consistently good work, On time, Excellent communication, fair pricing. Tech is always friendly and efficient. Highly recommended!
They were extremely professional and responsive to all of my pool needs. Showing up weekly, they have done an excellent job keeping my pool in great condition.
Very professional. The pool looks incredible after each cleaning. Matt is accessible and easy to work with. Top two pool service Ive had over the last 20 years.
We are really impressed with Falcon Pool Service. Nice, friendly and provide GREAT service. Wed recommend them to others!
Falcon Pool Services recently took over our pool service as the owner of our previous company retired. Falcon’s service has been excellent! Highly recommend.
Falcon has done a great job for us. I am impressed with the responsiveness and communication. And who sends Tiff’s Treats to thank you for your business? Falcon Pools does!
Always timely. Technician is friendly, courteous and consistent in his work. Very pleased with Falcon Pool Services!
New pool service. Thus far impressed with their professional approach. Pool looks good.
Smooth transition of pool service from 11 years with Seabreeze is outstanding and greatly appreciated. Best wishes for the future Falcon!
I’ve recently started using Falcon Pool Services for my weekly pool cleaning. They are very professional and provide great customer service. I would highly recommend them.
This company goes above and beyond. My pool has never been cleaner and I love that they send me a picture of my pool at each visit. They also send a weekly email of the visit instead of leaving a paper that either blows away or ends up in the pool. So happy they took over as my weekly service provider.
Falcon Pool has been great and keeps our pool clean. Excellent customer service, too!
We are relatively new to Falcon Pool Services (September 2020), but have found them to be reliable and responsive to our pool care needs.
Matt and Falcon’s team helped us prepare our pool equipment prior to the Houston freeze. He was very responsive to our questions even during the freeze.
They’ve been cleaning our pool for about a month now and have done a great job.
We have been very satisfied with Falcon Pool Services, our tech is courteous and friendly, detailed and leaves our pool looking great.
Energetic and friendly. Show up timely and perform good work.
Falcon Pool Services replaced Seabreeze Pool Service due to the owner retiring; we were very pleased with Seabreeze and Falcon Pool Services is following in their footsteps extremely well!
They show up approximately around the same time every Tuesday and are friendly when I’m home and speak to them. Love that they take pictures and send them when they are finished cleaning everything.
I just changed over to Falcon and am pleased with the seamless service they have provided.
We have had a great experience with Falcon Pools and would recommend them to friends and neighbors.
Falcon has done an excellent job keeping my pool in tip top shape.
Falcon recently acquired the pool service that I have used for many years. The transition was seamless and quality continued to be top notch.
Falcon pool services is prompt, efficient and the pool is CLEAN each time they leave. Denise and Van
Falcon took over our contract from our previous service. We have been very impressed by their professionalism and customer service.
The communication and service appear good even service is new for me.
The young man who did my service was kind, professional and proficient. Excellent service would highly recommend. Give them a try!
Very professional and quick response.
Falcon Pools is the best pool service I’ve used. They do what’s best for the customer at a reasonable price.
We had 3 companies try to turn our water from green to blue. It would start to turn for a couple days and then revert back to green. Falcon showed up and did a free evaluation of all our equipment and found an issue with the pump that the other companies had overlooked. They turned the water blue and it has looked perfect since!
Matt and his team at Falcon are reliable, trustworthy, friendly, and knowledgeable. I highly recommend them if you’re looking for a pool service provider in Houston.
Excellent work.