I went in to get the nail design below. The person doing my nails literally did not know where to start. They first painted my nails beige and then they were going to do the purple tip. When the man was going to paint the tip it’s like he didn’t know how to put the line. Then I just told him just keep them beige. I left and an hour later the color was chipping!! I went back so they can fix the polish but asked the lady that was there if she possibly knew how to do the design. I explained to her it was supposed to be like a french manicure. She had an attitude, but I ignored it. She shaved off the color and started painting the tips. She left peach patches all over my nails.Then look at the finish of the nails. It’s all messed up. Update: after I posted the photos they commented to call them so they can fix the problem. The have refused to fix my nails.DO NOT WASTE YOUR MONEY HERE! They do not know how to interpret how you want your nails by picture or by explaining.

The staff is very welcoming and polite. I never use one person because I feel that when I do I start to find issues and if I want to change nail person I don’t want to do this at the same location :/ so I just go in and ask for whoever is next. I say all this because I have always been satisfied with all of the techs that have done my nails, and that’s pretty awesome!

Have used Texan Nails for years. Have always been happily satisfied with their service. Johnny and his wife, Kim, are both great.

I work out a lot and wear tennis shoes a lot so my feet are always tired. I go to Kim she always does a wonderful job on my pedicure. She is attentive and professional she always gets my ingrown nails taken care off. She always leaves my feet nice and pretty. Love her ❤️

What a disaster. My cuticles and soles looked worse than when I came in. Called and the person on the phone acted like they didnt remember me when Id just walked out the door about 5 mins. I paid cash with no receipt so no way to prove I was even there!! The guy was nice and professional but perhaps not properly trained or these are the shop standards. No sanitizing between clients BTW.

I have only been here about 3 times now, but every time Ive been beyond happy. The wait is a little long cause they stay busy but they do take their time on you when its your turn, no rushing you out for the next customer. I love getting pedis here and appreciate the attention to detail.

Ive gone about 3 times and each time its a bad experience. I asked for mani pedi and eyebrows and the lady who did my nails left them clumpy! The man who did my toes did horrible. He left it looking so messy and only did 1 coat of polish. They came off within 3 days. Then they didnt even do my eyebrows I was over it didnt even bother to remind then and left.

Very patient employees, good atmosphere, very professional. Good massages I was happy with the person who took care of me today will be returning with my daughter for all future visits! Highly recommend!

I had a very bad experience with this company. It was not anyone waiting to be served. They place me in a chair about 2:30pm no one even started on neither my pedicure nor refill at 3:00 nor has anyone started on my refill. I was told they will do my refill when I finished with my pedicure no u can do them both at same time. This place does not know how have good customer service.

This is my third time getting my nails done here and the first 2 times they did good but this time the lady who worked on my nails did an awful job. I went in to get a refill and she cut 2 of my fingers with the drill. She saw my finger bleeding and kept on and didn’t even do anything to sanitize it. I think she drilled my nails down too much and left them way too thin because within a day 2 of my nails broke and a week later another nail broke with half of my real nail. It was very painful I’ve never had an acrylic nail break off like this with my actual nail.

Great service. Very helpful in choosing whats best for you

I used to be a customer here for over 5 years. I stopped coming because the workers were always rude. Today, The lady that did my nails was VERY rude and had a bad attitude. I asked to get an overlay and a French tip design. She asked me what color and I told her white and she started to do an overlay with the white powder over my whole nail. Thats not what I wanted. She got really upset and another guy working there had to come and help out because the lady doing my nails was being very ugly and rude. She finally understood what I wanted my nails to look like, and she kept pulling at my hand hard because she was mad. My nails are ok, but Im not satisfied with my experience.

So I just want to take the time and recognize Ten. She did an amazing job on my nails. She paid attention to every detail I asked to do and nailed it. This the first time ever my nails feel real and exactly what I wanted. Thank you so much.

I enjoy Johnny. He always answer my questions and recommend what is best for me. I always leave satisfied. 🙂💅🏾

Theyre good. Wait was super long but otherwise great and not too expensive! Will definitely go again.

I think i got a worst pedicure ever. She doing on my feet only in 15 mins. I think i should stay home and wash my feet is better then. Kevin and Kim always did a good jobs. A tall big lady disappointed me today. I so sad, been there 3 years already but never got this problems.

I love this place.. and Johnny is the best

Guy at the front was rude. Johnny was so very sweet and attentive. Although my nails starting falling apart a week later.

So nice comfy just moved to this side of town found my nail spot

They will seat you for your Pedi ASAP, however you can wait up till 30 minutes for someone to come start on you. I also received a Mani and below are the pictures of what my hands looked like the next day. They constantly try to get you to get service that is more expensive and they day i went no one received complimentary beverages. I was there for 2and half hours.

The guy who is in the front arena receiving you is Very kind, professional, helpful, attentive great attitude. Makes you feel welcome, I love Katie and kay they are awesome very attentive and sweet. Tina is good too they have a great memory make you feel welcome

They always turn you away. I will never spend my money here.

Clean and professional Johnny nd Kim are my favorite they are really good at what they do.

I got the tip and dip. They were beautiful! I only give them 3 starts because the guy cut me. He was too rough w the file machine. I dont think I will be going back.

***ABSOLUTELY HORRIBLE CUSTOMER SERVICE***I have been going to this place for about 2 years and really didnt have complaints until last night! I took my daughter to get our nails done and when we got there it was pretty packed which was fine and we didnt mind waiting the hour that we did. My daughter got her nails done by Johnny and they came out wonderful. Johnny is the one I normally go to as well but they were super busy so I was fine going to a new tech (Katy). I went in for a refill and the powder color I had was maroon and wanted to refill with a blue. As I was waiting to get my refill done Johnny asked me what color I was going to get so I showed him and he said it shouldnt be a problem. As Katy was doing my nails I noticed she was leaving them NICKEL sized thick or thicker! I politely asked her Are they going to be this thick? and she said Yes, because I need to cover up the maroon. I let her work on my nails a little longer in hopes she would shave them down some but she wasnt so I asked politely if I could get another tech to work on my nails. Katy got upset and yanked the towel from under my hands and was yelling something in Chinese and took off her apron and stormed off. The tech next to her (Kay) asked what was wrong and I told him and he told me he would fix it. But as he is trying to fix the problem he was giving me attitude and when I asked for her name he got all defensive and told me If you want her name ask her she is right behind you. He ended up telling me her name. By this time it was 9 at night and they close at 7:30 that just shows you how busy they were. It was just my daughter and myself with about 5 to 6 techs there. As I was getting my nails fixed I had one tech sitting on the side of me just staring at me and the other ones directly behind me speaking in Chinese and Im sure they were talking about me. As Kay was fixing my nails he was just shaking his head and huffing and puffing as he was doing my nails. I mentioned to Kay that when Johnny did my nails he wouldnt leave my nails as thick as Katy did and he told me not to compare techs and I should have just waited on Johnny to do my nails. I told him that Johnny was doing my daughters nails and thats why I had to use Katy and he said Well you should let your daughter come to Katy. in which I replied I dont want my daughters nails to be all messed up. Look how great hers turned out I was so upset on how I was being treated so horribly and I couldnt say anything. I felt as if I were to say something I would get attacked (verbally) by all of them since there wasnt any other customers . We will not be going back. If you decide to go I recommend Johnny only.

I can only come on Sundays, and I’ve been coming here for 8-10 years. They open at 11 a.m. This is the second time I’ve come and had to wait an hour for the techs to arrive, and I’m told they’re in traffic. I’ve watched at least 6-7 customers leave. The few people here are nice and working hard, but ever since Cindy left this place is poorly managed and staffed and they’ve increased their prices. Too bad, I used to love it here but I’m going to have to find a new place.

Really nice staff. Tina is my go to, she takes her time and makes sure the job is done right. They have so many colors to choose from in acrylic, dip powder, gel and nail polish. Prices are not bad. You can make an appointment to avoid having to wait.

I have always received a great mani and pedi.

I have been a customer for about 9 years they now have great techs. Gary gives the best pedicures ever!! He takes his time and gives great massages Katie is my nail tech and she is marvelous. She is out on maternity leave but Johnny does great also. I love Texan nails 💅

I have been going here for months based on a recommendation and I love it. Best salon Ive found in this area and I have tried almost all of them. My favorite manicurist moved to the East coast, but I still return regularly.Update: I’ve been going here for over 2 years now and I love it. I admit that there are a couple new manicurists that are not up to par, but Johnny is AMAZING!! He recommends new ways for me to maintain healthy nail care and takes care of me when I’m there. For pedicures, I think Kevin is the best and most consistent. Others are good, but these are the best in my experience so I always ask for them now. No issues!

The guy that did my pedi was nice.... although my chair did not recline back (Chair #5) he continued to do my pedi and didn’t offer me another seat.... I just decided to not get my toes painted. Once he was done trimming my toe nails and massaging my legs, I asked him to stop. Very uncomfortable to sit straight up/leaning forward the whole time. It’s supposed to be relaxing!I still paid full price for a pedi after I was very nice about the situation.I will not be returning.

Absolutely love this place. Great service variety of choices. Very clean and sterilization my new nail spot! Ladies come you will not be disappointed.

Very friendly clean place.Love my nails!!!!:)

Horrible customer service! The VERY next day after getting my nails done & a pedicure, I had to come back. I paid $10 for 2 designs, only for the rhinestone to come off in my sleep. Then the polish on my feet never dried. I came back only to wait over an hour as if it was my fault, after being told it would be 10-15 mins, about 7 times. I will never be back or refer anyone.

I love this place. Their customer service is great. Every time I go.

Another great manicure and pedicure!

I would never go there again I was referred by a friend to go there and get my nails and a pedicure done when I got there to get the pedicure done my water was cold I asked the lady gives me some warm water to soak my feet in she didnt give me any warm water it was real bad then when I got my nails done I said I wanted the gel nails they told me it was $35 I say my pedicure I want the $25 I get up there to pay for my stuff the guy told me $78 I say $78 for what what the hell did you do for $78 my nails look terrible I am very disappointed and I will never go there again I would like to speak to a manager 😨

This was my first time here and I loved it. I got the #1 deluxe Pedicure and my eyebrows done. That was the best Pedicure I ever had because I almost fell asleep with the massage. The people were very friendly, the place was very well kept and the decor was nice. I was very pleased with everything. I will return to this place again.

I was there from 4:30p to 7:30p getting a pedicure and full set. Everything was fine until Johnny the nail tech did my nails. He tried to fix it but each time was worse, and the horrible polish job. He had my nails long on one hand and short on the other, and shape them horribly. Then the other workers tried to tell me it was “okay “. I will never spend another dollar at this place. My nails and cuticles were polished. I was so mad, and to pay them for that!!!

It was horrible and they messed up my nails. Worst nail job ever and have to return for a fix. But will never go back

I have tried a lot of nail salons, and this one has to be by far the most sterile one. They sterilize their equipment, the ladies take the time to do a great job. And the price is decent compared to other nail salons.

This nail salon was very clean however I was extremely disappointed with my services. I originally wanted a full set, pedicure, and a facial wax. After being rushed to pick a color, I decided to only get the pedicure and facial wax. I waited with my feet soaking in water for roughly 25-30 minutes the water was very cold at this point. I enjoyed my pedicure afterwards ...moving on to the facial wax the technician refused to wax my whole face and didn’t even clean up the excess hair that the wax did not remove. The service was a complete waste of my time and money. I now have to pay someone else to do what I already paid for smh. Stay away!!!!

Took forever to soak off the nails I had previously (which it never does because I get it done every 2 weeks) took over an hour to soak off... then I ask for a soft white ombré with a skinny long coffin shape (had a picture) after 3 times the shape was nothing near what I wanted, and she didn’t ask how long I wanted them she just cut them, a lot shorter then how I like them but I settled just to get out of there..I was sitting down for almost 2 1/2 hours.. on top of that they’re still thick.. she cut 3 of my fingers, Did not follow proper sanitation procedures after she saw me bleeding. I am a cosmetologist so I know what needs to be done. highly disappointed. Not going back.

LOVE LOVE LOVE This place!!!!! The #1 service I go for is pedicures... most of them are pretty good.... but my FAVORITE lady is Vivian... shes great.!!! I love that all the people that work there are super nice (not like some shops that ive too)

They suck!!! I wont ever go back. Their best people Lilian, Annie and 2 other ladys I dont remember their name left and nothing is the same. All of the people there suck at what they do. They do their nails bulky and even when you tell them something is wrong they just say i know and keep going. Worst place ever!!! I do not recommend this place at all.

Im shocked at the process to keep us Covid free. I didnt think they would have such a clean process but they do. Ill be returning

This was my first time here and it will be my last. Do not ask these people to do anything extra they are very rude. I asked for a polish change because I really didn’t like it and they told me basically it was too late to change. Very rude and will not be going back. Too expensive to be treated like this.

The young man worked a miracle on my feet!!

They gave me great service. The first time I Wendy I spent 68 on my mani pedi. The second time I spent 110. The price can increase fast here, however it was worth it. I didn’t feel rushed.

I took my daughter to have a pedicure thare and she was very happy of the outcome. The serve complementary drinks with any kind of service. You should always ask for sandy

Nice services polite people

Nail tech is rude and wasnt very friendly. She kept making negative remarks and had an attitude. I guess she was annoyed because I asked her 2 questions. Will not come back. 🙄

WORST EXPERIENCE EVER!!!...I got there with a big smile on my face based on other reviews,but after being mistreated by the owner and staff when i was trying to complain Im pretty sure Ill never return to this place ever again and the worst part is that they are disgusting,I mean the place is nice and all but dont let that fool you, as far as sanitary precautions, this place is a joke,the first thing i noticed was that they dont sanitize any of the tools they use for the pedicure they just rinse them in the dirty water,thats right in the same water I had my feet soaked in.and when I was getting my manicure the lady cut my finger deep and I started bleeding a lot.and again NO SANITIZING she just wiped off the blood with toilet paper ewwww we all know how wrong that is.not to mention that while I was there one lady walked out very unsatisfied...DO NOT GO TO THIS PLACE. 👎👎👎

Disgusting. Disgusting customer service, disgusting sanitary practices. I will be making a report to as high up as i can go. Cut my sister in 2 places very badly, wiped her blood with a tissue, and left her with a terrible manicure. My fill-in left my nails all different lengths so i asked the lady to re do them which she did, however the second time they were still messed up but i had to go so i was told to return the next day. I returned and spoke to the manager who proceeded to scream in my face along with 3 other workers there. I was called a liar, i was yelled at, i was denied any common decency or respect. An overall AWFUL experience. I do not recommend.

Very few people here have an actual license .... You can tell because they sanitize their tools in the same water your feet are in.... Its gross and unsanitary.They dont know how to properly file nails...They have a lot of newbies working there that dont know what the hell theyre doing ...

The service here has really went down. They do the nails so thin they break the same day. The pedicures are not so great. All the new nail techs are horrible.

Holy crap... This lady just washed the brush and callus remover tool in the water where I am currently soaking my feet in AND put them back in her bin. NO SANITIZING, nothing! NOT COMING HERE AGAIN... EVER EVER! If you get fungus in your feet after leaving this place, THIS IS WHY! You guys are disgusting.

Jimmy did a great job on my nails.

If I could give them no stars I would. Terrible! I couldnt get to my regular place because the road was shut down so I stopped in here! Never again. My nails arent the right shape even though I told him twice, they are super thick and two are very crooked. I asked him to fix them in the beginning and they were still crooked when he was done. He offered to fix them, but Id already asked and I had been there for 3 hours already. Some look almost like spoons. I got plain red and my REFILL was $30. No shellac, no designs, no rhinestones... just thick crooked spoons. Although he was not rude to me, he was rude to some others. My pedicure was just ok. It lasted about 20 mins for the $30 deluxe. No massaging the legs, etc. I personally will never go back. Way too many nail shops in the area to be spending your hard earned money at a place that doesnt appreciate the business or give you what you want.

Sanitization: Great! Pedicure bowls are covered with disposable plastic wrap and most tools come in plastic single-use packs.Time management: Poor. I told them (and wrote down on their clip board upon entry) I desired Mani/pedi. I was pursued to get additional services and upgrade my pedicure, afterward, my tech seemed shocked when I mentioned my manicure. Mani was extremely rushed and several nails are misshaped.Price: Average. Ive had way better Mani/ pedis and paid lessSpecial Requests: if you request anything additional they will do their best to accommodate, if they understand it. There was a bit of a language barrier at some point.Overall, its not a horrible salon, Ive had worse experiences but I wouldnt agree to pay their prices for current services and would only recommend if youre going to a specific tech you trust. Good luck!

The staff is very nice, I love their nail work. I have been a customer at this location for over a year now.

5 out of 10 nails are crooked, and I brought it to my technician’s attention and she didn’t fix it. Was kind of rude too. She didnt shave the access powder under my nails. I asked for coffin shaped nails and they look square. Was overpriced as well.

I have always done my nails since I was 15! I am 29 and for the first time they tried to tell me after 4 days my nails grew and that’s why my real nail lifted from the powder! They only fixed 4 nails! Never again.

Anna at Texan nail and spa is amazing she does 3-D nail art she does all kinds of amazing things I love my nails every time I go in there I get treated like a VIP and theyre very reasonable wouldnt go anywhere else love love love love this place and Anna highly recommend her highly recommend Anna

If you go there for small things like polish change, eyebrow wax, regular manicure, they make you wait behind the ppl that’s getting more expensive care. Just lost my business

Your nails are a picture perfection when you leave this place....

Polish all on my skin. Air bubbles in my nails. Messed up my perfectly shaped nail (I just got a shellac polish change & toe nail color change). Told the lady about her messing up my nail shape & she said it could be fixed when I come back for a refill. Never returning back.

Love this place this will be my new spot to go to now

Texan Nails East Houston location. My GO TO nail salon! And Im picky when it comes to my nails and toes, especially since I have to look at them for 2 whole weeks. They have over 100 shellac colors to choose from, every shade imaginable. I dont have a certain pedicure or manicurist, I think they ALL do a great job!

They took entirely too long & kept repeating that they were almost done. After sitting there for more than 30 minutes, we told them we had to go and a short lady came up to my mother, my sister, & I & told us that we never have to come back. I wouldn’t recommend going to them. They were entirely too rude

They are the best will never go another place!

The people here are great. The only problem I have with this place is every time I go and have the same thing done the price always changes and cost me more.

Amazing nail work but customer service isnt that great . The prices are personally too high . I got a full set last week and I was left unattended for 30 minutes and I had somewhere to be . My nail tech constantly answered personal calls and would continually pause to speak with a coworker . Ive been thinking twice if I should go back . Maybe it was just a bad day but I wouldnt want to experience it again .

I love their work.

Can always walk in and get a service pretty quickly

Great service...they R nice ppl

Very good work and a welcoming atmosphere

I hate this place now not everyone can do nails and they all have different prices smh....

They over sand natural nails. Both times left disappointed wont be a 3rd.

The people there were rude and told me the wait would be 20 minutes. After waiting 20 minutes it turned into 1 hour and 30 minutes.

Always great and friendly service

Michelle does an awesome job

Okay so the first time I went there I got powered nails an when they got old I too them off my nails where yellow Im like what the hell so I wouldnt go there

Worst Service Ive ever had.

Great service

It is my regular mail place.

Horrible service

Kevin is the best 😊

EXCEPTIONAL

Best place ever !

Cindy is the only good one

Excellent services

Never there

Fabulous service

This is the third time I’ve gone and my nails have turned out like trash. This is the third time I was hurt by the same lady. I will never ever go here again. I had been going there for years and have spent a good amount of money at their business. Save your money, time, and tears and find a different place to go!

I did not like the pedicure was very bad 😡🤬

👍