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A Auto Care
13180 Westpark Dr, Houston, TX 77082, United States
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A Auto Care

Comments
M.
Review №1

Pete was very helpful and patience by showing and clearly explaining what the diagnosis is to the car problems. He made clear what he cannot tell visually until an issue is fixed and clean up before further review. He let us know the parts and materials to buy ourselves so we just pay for the labor. Follow update to come.

Ma
Review №2

A+ Auto Care has always taken good care of my familys cars. They want you back in your car and they do a good job of fixing only what is needed. They dont create charges. I highly recommend them. They give A+ service.

Jo
Review №3

I was very impressed with Glenda very nice friendly yet professional the alignment at best I think went well except for traveling a few days after and it appeared that my car was still pulling to the right side but Im not taking it back.

Dr
Review №4

Tom, George, and Glenda gave me top notch customer service. This is one of the best auto mechanic shops in the city.

Review №5

I’ve been going to A+ Auto for years and each time I receive service that is unmatched elsewhere. Between the excellent service at the front desk to the knowledgeable minds of George and the others to the prices, you just can’t beat it. I had work done on my transmission and they got my car running sooooooo smoothly.

Ke
Review №6

Great service and was willing to work with the timing of my schedule and helped make sure that I was up n running for the road.

Te
Review №7

I took my Jeep wrangler to see why it was over heating in hopes of not having cracked heads. Everyone was so pleasant and professional. Surprisingly everything was affordable as well! I will be a return customer and recommend this place ..

da
Review №8

Lovely service my car was in and out in a heart beatI have a camaro that need transmission work now ittakes of like a rocket Iguarantee you your car issue can be solved here 10/10

Sh
Review №9

Awesome mechanics!!! My car is a 2001 that had no hope until I brought it to Roy now my baby drivers like a brand new car. I will be back for more services.

St
Review №10

Awesome service. Needed an inspection and was in and out fast. Very happy.

Sh
Review №11

🌞 ABSOLUTELY LOVE this place to any of my vehicles for Service!!! EXCELLENT HONEST CUSTOMER SERVICE!!!! Just left here for an Alignment 😍🌞 Thank yall for such a Wonderful experience!!!! Much PEACE and MANY BLESSINGS 🌞

Ur
Review №12

My new adopted sisterAnd family. They are trustworthy people. They really take care of their customers. Tom and Eric took my dad and I out to the car and explained everything that was needed with options. They got me rolling in 2 days. Love this place.

We
Review №13

They took really great care with my vehicle and they are great on prices. I was able to get my car good to go for inspection and the men are very detailed and explain to you the diagnosis they do on the car as well. I have never had an issue with so i switched from my old mechanic to them completely. They are amazing!!

He
Review №14

Awesome honest people. I found them when a shop called liberty in cook rd told me they couldnt replace the thermostat in my car that I had to go to a dealership to get that work done. They did tell me that they could remove it so that my car wouldnt show that it was overheating. Ever since then I have taken all my cars and my wifes to this shop.

Ed
Review №15

My favorite

Pa
Review №16

Great place. Good people and staff. Straight up and straight forward! Will visit again.

Je
Review №17

Friendly neighborhood auto shop. This is my go to auto shop for all of my oil changes and auto repairs. Great service and affordable prices. Ive been going here for many years now. The owner Tom and Yasmin are awesome people. They always help me with all my car needs.

ig
Review №18

Great place, owner and the people that work there take a personal interest in getting your vehicle taken care of. From the front desk to the mechanic 👍

Do
Review №19

We have used them a couple of times in the past few months and have been pleased with their work and their prices, and they seem honest.

Sh
Review №20

I have been to this place on a few occasions. I actually love the owner Mr. Tom he is very pleasant and nice. However, I’m not to fond of animals and they have a dog that is inside of the business and it won’t bite it’s a older dog. I just feel like at a place of business any animal shouldn’t be present, because all customers don’t like animals and it’s a place of business so animals shouldn’t even be there period.

Wa
Review №21

I have taken my automobiles to Tommie since moving back to Houston two years ago. My experience has been great. They only make repairs on what needs to be done. My Toyota & Ford has had my oil changes there. I have major repairs on my 2003 Toyota great service and price. I am here today because my check engine light came on. Coming from a small town to the city, the prices & service is great.

Ph
Review №22

Public announcement we are investigating this facility I would strongly advise not having your vehicle serviced at this particular establishment until our investigation is complete !!

cm
Review №23

Ive been a customer of A+ for years and have never done a review, until I witnessed an upset customer over their inspection. Tom the owner explained why it failed and what it needed to pass. However the customer wanted to argue his recommendations.I drive a 750li and would trust A + to service it along with referring their services to anyone in need of quality auto work done for a fair price. Theyre very welcoming and friendly!

Ja
Review №24

I had been taking about my F-150 and Jeep there for George the mechanic to work on. I got my oil changed in my truck and before I left I ask George if he used a piece of cardboard so that when removing the oil filter oil would not spill all over the frame. The next day I noticed there was oil on my garage floor. So I called them to let them know that I was going to bring it back to have him take a look and see where the oil was coming from. I walked in the door and was greeted nicely by Jasmine. George came from the shop and when he addressed me he was was rude and not concern of the issue at hand. He said that I needed to lay off the caffeine. He moan and groaned but put my truck up on the lift. He still said that there was not oil leak. Because of Georges rudeness I told Jasmine to let the owner Tom know that I would NOT be back to there shop and that they have lost my business for both my vehicles.I told my truck to another shop and they found there were two oil leaks. The oil filter housing gasket and the rear main seal. They could have had the job in fixing my truck but because of Georges rudeness and bitching and complaining they lost my business.

Au
Review №25

They are scam artists

Jo
Review №26

The owner of this place was awesome and incredibly nice. During the rain one day he pulled over to help me change a flat tire!! Not even while he was working. Good people here and tom, will help you out. Go check it out.

Es
Review №27

Iv never written a negative review of any business until now. This shop caused me endless problems. their diagnostic isnt worth the paper its written on. My car stalled the very day i took it home from the shop, and stayed in the parking lot of a shopping complex for two days because Tom was too understaffed to pick it up. I was presented with a new problem with the car, literally every day after that...problems that had gone undetected during their initial diagnostic. i got fed up and towed my car to another shop, but not before Tom took out a part i had paid for and had been charged labor costs for. I had to drive back to his shop to pick it up and install the part for an additional fee elsewhere. Also i found out that they had made the rookie mistake of overfilling the oil during their oil change. i was out more than 600$ and my car was not fixed by the time i left his shop. Another shop did a diagnostic on the car and highlighted issues with the car that Toms. diagnostic had missed. My car seemed to be worse off after the initial fix and not only stalled, but also started smoking from underneath the bonnet. Im no car expert, but i believe that had i taken my car to a different shop initially, i would not now be shopping for a new engine.

Be
Review №28

The personnel are friendly and genuinely concerned about their customers vehicles. Im quite happy with them as my repair shop.

Be
Review №29

Great staff at good prices. They do truly care about the customer as well as the neighborhood

Co
Review №30

They took good care of me several times. Got my breaks done and oil change. Literally 2 minutes from home. Their prices are fair!

Z.
Review №31

Beware! Beware! Beware! You do not want to do business with these lowlife crooks.So I normally dont leave negative reviews, but these people have just gone too far. My wife went there to do an inspection, I told her not to because they always try to find something. Sure enough they tried to charge her $35 to change a lightbulb. So I said whatever just pay them and get it over with. Well the guy starts freaking out because his dog ran away. Hes cussing and tapping her car saying he doesnt give an F about the car, totally unprofessional. So the lady says the only person that can change the lightbulb cant do it. She will have to go somewhere else but they still wanted her to pay for the inspection. Then she tried to keep the keys away from her it was just a big mess. She took her car to a different mechanic . Sure enough there was no problem with the light. The car passed the inspection with no problems.Look if youre going to go to this place, expect a long wait. Even if you are the only customer there you will wait an hour or two for an oriole change. Youll wait an hour or two for in inspection.This place should be called F minus auto.

ch
Review №32

Not inexpensive, but very honest and competent. They have given me the best service of any mechanic shop that I have used in Houston in the last 15 years.

My
Review №33

It was my first and last time going to this deplorable place of business due to poor and rude customer service.Tom and Yasmine are both unprofessional and their behavior was unacceptable. It went from going to get a vehicle inspection to threatening to contact the authorities due to Toms hostile behavior towards me and my daughters. This occurred, because Tom demanded an apology and a thanks for their poor service that I unfortunately paid for. I also contacted the vehicle inspections department, because Tom stated he we going to change my inspection status to failed after I passed, because I didnt bow down to him and his shenanigans. Providing vehicle inspections are a privelege and not a right...Please do not waste your time or money going to this place. There are many other auto shops that will provide high quality service within the community.

PJ
Review №34

Had an awesome time while waiting to get my oil changed. Cool, down to earth people, awesome service!

Jo
Review №35

Good work but expensive nice people

dr
Review №36

A+, Inspected my car. The front counter people were pleasant and nice. I will come back.

Ri
Review №37

I always go to A + Auto Care,Its been my go to Auto place for about three years now,Great service all the time!

Ir
Review №38

The owner Tom has done an awesome job working on my Car & suv for the past 3 years whenever i needed a job done he made sure it was taking care of the moment i dropped my vechicles off and if it wasnt done right he took the time hisself and I had a problem occurred and he got it done he goes aboved and beyond to fix any issue the best way he can, I highly recommend this shop to anyone also has reasonable prices he will work with u to make u satisfied!

El
Review №39

Ive had my AC fixed, computer to my vehicle fixed, oil changes, etc. I trust my vehicles to this company. They are hardworking and will help you as much as they can.

mu
Review №40

Great service. Professional experts! Definitely recommended

Br
Review №41

Awesome shop! Great staff! Highly recommend!!!

Al
Review №42

DO NOT GO HERE. They just throw parts at the vehicles. They dont do proper diagnostics car was brought in for repair and after 1000 dollars the vehicle is still not properly repaired. The owner TOM is VERY RUDE this is a horrible shop and i will never go back and nobody should ever visit this place

De
Review №43

Honest and reliable. Very friendly

Ab
Review №44

Good work

Da
Review №45

I came in For a OIL CHANGE and found out that i have problem with my car. That Monday morning i brought it in. And They took care of the problem. Tom and George and Jasmine ROCK. NEXT time you need a OIL CHANGE or need some one check your car out ? Come to a + Auto care.

Ti
Review №46

Horrible staff

Sh
Review №47

Had my old truck inspected there prior to trading it in.

Ri
Review №48

FINALLY A SHOP I CAN TRUST .

Pe
Review №49

Reasonable price.

Va
Review №50

Great service

Kr
Review №51

Got the job done

Ch
Review №52

Car servicing outlet.

wh
Review №53

Cars

Ca
Review №54

Excellence on my behalf. great amarican shop

Information
20 Photos
54 Comments
4 Rating
  • Address:13180 Westpark Dr, Houston, TX 77082, United States
  • Site:http://aplusactx.com/
  • Phone:+1 281-531-9999
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • LGBTQ-friendly:Yes
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