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Brittany Place Apartment Homes
2338 W 18th St, Houston, TX 77008, United States
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Brittany Place Apartment Homes

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Review №1

We lived in Brittany place Aprt. Location is good but the two ladies who works the in the front desk and the Mgr. Next room over BOTHof the are so Rud its like thay own the property so.e one needs to turn them in to the real owners.

Ch
Review №2

Great place to live. Quiet and the staff is great

We
Review №3

I have lived here for almost a year now! Management is excellent, our leasing agent is adorable and after living in gated communities where crime was a day to day event. Well security keeps a constant watch on our community! Living here is more like living in a small home community, the neighbors are very personable and great! Very quiet community but most important management is excellent! Very respondent if you have a request and they make you feel like you are the first on the list! Very expedient with request!

pe
Review №4

Have lived here for about a year and only had one maintenance problem that was fixed within the day. Having a great experience living here and excited to renew the lease!

ja
Review №5

These apartments have great shade trees and on point maintenance.

Sh
Review №6

For older apartments nice environment

R
Review №7

Lived here from July 2016 to January 2018 and there was definitely a roach problem. Apartments are old so random things around the apt would stop working frequently like the garbage disposal and air conditioning. There would be times maintenance would not show up for my calls so I had to call multiple times for help. The air conditioning was very weak in my apt and it would get so hot and there was an incident where there was a very bad leak in my restroom from the air conditioning and i had to call multiple times for help eventually they tried to fix it but I guess they didn’t really care enough to replace it. The whole time I didn’t have properly working air conditioner. I was always on time for rent only missed one payment by 1 day and I had forgotten to give them the 2 month notice before moving out, and the front desk lady was so rude about it and tried to charge me near 1500 dollars to move out. That’s 2 rent payments just to get out.. even though I’ve never had a problem with paying rent or utilities on time. Fortunately I got to talk to the manager and she made me only pay my last months rent to leave so I’m grateful for her. Also each new lease they want to charge you at least 200$ more for each month i guess to run you out, my aunt use to live here and they did the same to her. The only good thing about these apartments are the location.

Sc
Review №8

A lot of roaches

L
Review №9

Nightmare on W 18th Street. Lived here from the Summer 14 - Spring 19: rent and utilities always paid on time. The following is a limited list of issues we encountered and brought up to management in our 5 years at Brittany Place Apartments:- Air conditioning never cooled properly - we exp temps over 90 degrees on multiple occasions- There were serious electrical problems in the building we resided in:- Small appliances such as a blow-dryer in use would often short out the electricity on one entire side of the apartment and residents do not have access to the breaker box so maint had to be called every single time.- Our master bedroom closet light shorted and I came home in time to discover a smoke cloud coming from the electrical socket and the lights had shorted out- When it rains the electricity in the entire building would often go out. When this occurred after hours and the answering service was, aware of the outage they just wouldn’t answer any calls. Such outages caused constant food waste.- When the garbage disposal was in use the metal on the sink shocked me due to improper grounding.- There was NO complex security. In the times that someone claiming to be complex security was present, they could usually be found hanging out in the laundry room near our building playing on or charging their phone.- Washers and dryers were constantly out of order due to electrical shortages and- The a/c unit in the laundry room running at the same time as the washers shorts out the electricity- The a/c unit in the laundry room leaks water directly down to the electrical sockets where the washers are plugged in- Pool areas attract random non-residents (especially in the warmer months), illegal drug users and often times becomes a dog park for folks who just let their dogs roam off leashes since its the only fenced area- Neighbors are constantly fighting both physically and verbally; slamming doors, banging up against walls, yelling inside and outside the apartment- Unsafe: There have been multiple recent crimes at the property that have made news headlines in the last 12 months (Google them)- Stabbing and Robbery- Murder- Rampant illegal drug use and distribution- Improperly sealed units and shared ventilation- Cannot properly cool or heat units- Cannot prevent marijuana smoke from coming into unit- Can hear everything the neighbors do- Windows leak- The bottom left panel on our front door was just a piece of plywood painted over- Terrible office hours. If you are a working adult the office is literally only ever open when you are at work- Water smells like rotten eggs- Pipes are rusty and cause orange water and rust buildup in the tub and toilet- Tub and toilets back up- Back up causes leaks: most recently our tub leaked into our downstairs neighbors unit- Foundation in our unit was cracked and constantly creeks and shifts. The floors are uneven and both are breeding grounds for bugs. The walls are cracked and the ceilings are cracked as well due to the unstable foundation.- Mold issues due to the inability to properly cool and heat the unit. Proper temperature cannot be maintained.- After Harvey when damages were assessed by management and the huge moldy wet patches were found in both the guest and master bedrooms of our unit, the person sent to make repairs simply painted over it and called it a day. No sheet-rock replacement. Management never bothers to check repairs they pay 3rd parties to conduct in units- Infestation of roaches, rats and batsThere is so much more I could mention...consider yourself warned. The lower rent cost at Brittany Place to live in 77008 isnt worth your sanity, health or safety. Had we not lived it, I would have never believed it.If you still opt to live here despite the warnings, do your due diligence. Request to see and inspect the actual unit you are renting prior to signing a lease; and check out your neighbors!

Mr
Review №10

Friend of mine Lives there, i Lived in apartment #28 before. never wound up having a party which occupied aLL three pooLs whiLe i was there, it was a phase of some shyness, did a Lot of writing whiLe i was Living there, had a coupLe jobs whiLe i was Living there.

Ed
Review №11

Looks nice on the outside. I only drive by it though.

Rh
Review №12

I do not feel safe with my children here any longer the other day a man was forcfully taken by policemen screaming and a girl was stabbed by an ex in the parking lot. Our main bedroom has been flooded with water ever time it rains hard and roaches are horrible since last August.

Ja
Review №13

Nice area, rent is cheap BUT the rusty water negates all the good. Cant drink it, cant wash clothes or dishes, and cant cook with it. Done.

yo
Review №14

DONT DO IT !!!! i cant stress enough how HORRIABLE this place.is. it is infested with ROACHES!!!!!!!OH MY GOD ...when i tell you, you cant keep anything in or under the counters or open any door in the place with out getting a face full of roaches im telling you the truth. they do a great job of hiding it when you first move in ..but after a couple of months its on. and the water smells like rotten eggs. in the kitchen & showers. and wait till it rains...sewer water will start riseing in your toilets.it was a 1 year night mare.thank God i found a great place when my lease was up.. oh and by the way 4 people who lived there now live where i moved . move there at your own risk.i wish i could leave a review with out ant stars because it doesnt deserve even 1..

Dr
Review №15

This place is horrible they dont care about how you live at all!!! We got water that came in during the flood are carpet are blankets got ruined it took them days to half ass fix it!! We had mold in all of our vents they came to clean barley yesterday and they left mold all over my carpet, floors I have a 9 month old Im a so beyond angry!!!!!!!!!!!!!!! They are infested with roaches too its just discusting!!!! I can go on on and on about this place!!!!!!!!

Je
Review №16

The manager is NOT professional and shows no interest in trying to fix problems with apartment Shes just plain rude and lacks common sense! This is the first time I ever felt like I should write a review!

As
Review №17

Great place

Al
Review №18

I dont have no roaches not at all people just dont know how to eat they just disgusting as can be there special powder for that been using it for years and my friends no roaches

Mo
Review №19

The area is really nice, the apartments are kinda old and not gated community, around everything, the biggest problem is office manager she is rude and arrogant, She shouldnt be in that place, everyone is complaining about her

Ma
Review №20

Beautiful

St
Review №21

Nice

Information
20 Photos
21 Comments
3 Rating
  • Address:2338 W 18th St, Houston, TX 77008, United States
  • Site:http://brittany-place.com/
  • Phone:+1 713-864-4428
Categories
  • Apartment rental agency
Working hours
  • Monday:9am–5:30pm
  • Tuesday:10am–3pm
  • Wednesday:Closed
  • Thursday:9am–5:30pm
  • Friday:9am–5:30pm
  • Saturday:9am–5:30pm
  • Sunday:9am–5:30pm
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