The new Manager is simply great! Great service, highly skilled guys and very professionals. Came here to buy 4 new tires after being dumped by Sullivans and Town Fair with same answers: ni time, come tomorrow, too busy, no stock..too lazy, but these guys at Monroe really appreciate their customers. Highly recommended!!!
Needed some work done, so I originally went here because it was the closest place to my work. Usually I’m nervous about going to the mechanic, but these guys gave me such a great experience. They are friendly, honest, and go the extra mile to help save me money. I’ve taken my car back here a few times since and they never disappoint! Thanks so much for your great service!
This place offers great service and good work. They fixed a tire leak for me for free! The workers are all very pleasant, and it was a comfortable place to wait for the service being done.
These are the best guys to go to when you need something done to your car or truck. Some people underestimate the hard work that these guys put into when working on a car. I work on cars myself and I know how much hard work and labor it takes. And to have people take advantage of that especially during a pandemic is in my opinion unfair. If it was not for auto shops you wouldnt have a car. So please take a step back and give them the respect that they deserve. They are the ones making sure that your car is safe. I would highly recommend going to these guys, they will not break your bank like some places do. Jeff and Nick and Brandon work to make people happy. Thank you so much Monro for all the hard work that you do..
I went in unexpectedly this morning after arriving to work (around the corner from the shop) and finding something had punctured my tire. Drove to Monro to hopefully get it patched and it wasn’t fixable. Everyone there was so helpful and gave me news straight up and didn’t try to sell me anything extra or over priced. They had to travel to get me a new tire due to my tire size being an oddball. One of the mechanics drove me back to work so I didn’t have to miss a day of work for my tire to be fixed. Upon coming back to the shop to get my car it was done on time, and the price couldn’t be beat. Easiest 5 star review I could give. If I could give them 10 stars I would. I will definitely be going back here for other servicing needs! Thank you Monro crew for all of your help today! :)
This team was amazing! I was traveling with my family and about half way through our trip we got a large piece of metal in our tire in the highway. Luckily we got off the exit we did and ended up here. They took us in right before they were supposed to close on a Friday night, fixed our tire and even unpacked our loaded trunk to replace the spare and packed it back up for us. They were absolutely amazing and very kind! I wish I could give them more stars!
Monroe in Hampton has always been good to us. We have taken a few cars there over the years. Always fair prices top notch service. I would highly recommend them
I love these guys. Some people dont really think of all the hard work these guys do daily. They work so hard to make sure that everyones car is safe no matter what it is.. It be something that needs to be fixed or even your car being inspected. So some people take advantage of this but never take a step back to really see what entails to keep a car running. These guys do not scam anyone in any way. Working in this kind of industry is by far not easy, so people need to not give these guys a hard time when they hear something that they dont like, Jeff, Nick and Brendon don;t like having to give bad news to customers. They rather make sure that the customers come in and leave with a smile on their face and to have the best customer service possible. I will recommend these guys to everyone and anyone that I know... So please give these guys a break and actually take a look at everything that they do for everyone... Love Monro in Hampton...
This is the best experience I’ve ever had with a mechanic or auto shop. They truly went above and beyond to help me get home on a road trip. I came in with worn struts and they pulled some strings to get the right parts for my mini even personal driving me a town over to get the strut mounts when they were missing from the kit they got. I’m eternally grateful from what could have been a bad situation, either my tires bursting from having too high of a pressure, or just my suspension completely failing.Would recommend to anyone who needs work on your car. They treat you like family.
Took care of my Jeep after it ate a curb. New strut, tires, brakes, inspection sticker, whee knuckle, speed sensor. Turns tighter and brakes better.Kept me on the road while taking the time to save money and work through my busy schedule. Pricing was more than fair.Jeff is A+, definitely recommend. Good communication all around.
Had an inspect done on an older car and several items were identified by the inspector. All of the items that were identified were characterized accurately. I performed the necessary repairs and returned to complete the inspection. I would not hesitate to bring a vehicle to this shop for inspection or repairs.
Went in to have a tire plugged after getting a flat. They plugged the tire, put it back in holder underneath my van & put air in all my tires. When all was finished they said there was no charge! Two great guys & fantastic service above & beyond. Thank you. I would highly recommend Monroe in Hampton NH
If I could give them more stars, I would. I was traveling from ME to CT for a baby shower, with the guest of honor on a Friday evening when my tire pressure gage signaled something was wrong. Very wrong.Without hesitation they took my vehicle in just minutes before closing and worked their magic.They even went as far as putting my spare back, just the way it was supposed to be, which meant unpacking my entire trunk and tetras style repacking. Above and beyond service. And with a smile, too.
We were on our way to Hampton Beach when one of our rear tire suddenly blew out. While my husband put on the spare, I phoned Monroe Tire. They said to come right over. They greeted us warmly, fixed the tire, replaced it, packed away our spare, and saved our trip with a smile. We cannot recommend these guys enough— They were quick, competent and so gracious to us.
Great experience today with these guys! They went above and beyond to locate a replacement tire for my car after I got a flat. Highly recommend.
Needed new breaks and rotors. The new manager did a great job getting me in and getting the job done on short notice for a fair price. I highly recommend this Monro location. Great management!
Absolutely fantastic customer service. They fixed a flat tire for us at closing time and while this is what they do they also took the extra time to put the spare back which meant they unloaded and reloaded all our gear for us! Thank you.
Just want to thank Jeff who went out of his way to solve our tire problem and went the extra mile to minimize our time spent and extra out of pocket expense! Really excellent customer service !!
Monro is one of the best auto mechanic shops around. They fixed my car fast and the service was awesome. Joe is a great guy and they do really good work. Thanks again and I will be bringing all my cars here from now on.
SHADY! These guys 100% tried to take advantage of me when getting an inspection done. They failed me and told me I needed brakes and tires. I brought it to my mechanic Ive gone to for years and they completely disagreed and said my brakes were only 20% worn and the tires have at least a year left in them. Brought it to a different inspection place and they agreed with my mechanic and passed it no problem. 0/10 would not recommend.
Worst place ever. They are so shady and unprofessional. Dont even want to waste anymore time writing this review. But ppl need to know. The worst mechanic shop Ive ever been too
Scamers, u guess because i am a girl - they tried to completely full me on a car inspection, where the where no safety issues as they tried to make it look like. Would not recommend anyone to go here - very upset that ppl try take advantage of you!
I would give zero stars if there was one. Maybe they do a good job if the purpose of your visit was a repair, but I bet you paid for more than what was needed. As a new resident to NH, they failed my car for brakes without ever taking the at least one front and one rear wheel off as required by state law! After having my own mechanic check my car, brakes were not needed. Clearly they are trying to gouge inspectees for jobs.
Mike was awesome!!! Super helpful and friendly!
Stopped in here for an alignment and couldnt have asked for better service! Jeff gave me a discount on the service and a list of places to buy cheap alcohol in town. These people have their priorities straight.
I am so pleased with the service I got, they quickly addressed my problem and took care of it immediately! Joe the manager I appreciate you being so kind & for the kind words of encouragement! You are an Angel and I will forever grateful!!Brenda Rand
Great experience. The gentleman behind the counter was very attentive to the needs I had for my vehicle. He went out of his way to make the appointment as pain free for me as possible during these difficult times. His price was very competitive and my truck is driving great. I will definitely suggest the shop to all of my neighbors and friends :-).Updated: My rear brakes suddenly went bad. The last experience at Monro with Joe went right back. They were efficient and quick. The longest part of the experience was the parts delivery. I didnt price out the job this time but Joes team performed more work than I had done on the front brakes and was significantly less.Ill be back in the fall for a planned repair...:-)
Amazing service! They were able to help me about 5 minutes after I came in, and they did a thorough check of the tire issue that I had, and were fully transparent and kept me in the loop about what they were doing to fix the issue. Was in and out in about 45 minutes! Thanks so much!
So I called the Monro in Hampton for a price on tires since mine were getting pretty low. Joe took the extra step to get me in an awesome set of coopers at an amazing price. Him and John were the only two people working and they definitely exceeded expectations on time to get my car safely back on the road. Definitely recommending this Monro to everyone I know. Great Job Hampton Monro.
These guys are great. Jeff went above and beyond.
100% satisfaction -- great mechanics and great service. Open and honest through entire process.Went in with a brake issue and now my car runs like a dream.Will return for all service for both vehicles.
Will return for additional work when necessary
Awesome work! Came here for a flat tire and JOE was happy to help me as soon I showed up at 8am. Quick reliable service, happy to stop by here while on my way to work. Highly recommend this place for repairs.
Manager was awesome. (Im horrible at remembering names) One of the best experiences at a repair shop Ive had. Very helpful, knowledgeable, and fairly priced.
Awesome crew, fixed a leak for me that I could not find myself. Very reasonable price with great customer service! Highly recommend!
Came to Monro in Hampton to have my tires put on. Joe was awesome enough to get my truck in last minute and even had an alignment done as well. Great job to Nick the tech who worked on my car, awesome price and awesome customer service. Plan on telling everyone to come to Monro in Hampton NH
Just left after taking our vehicle in for repair to a dysfunctional wiper. Jason and the team diagnosed the problem quickly, which was a bushing. Jason could have easily have replaced the entire wiper transmission, but he told me it was not necessary at this point (and it would save us a couple hundred dollars!). The wiper is now working perfectly in tandem with the other. I appreciate Jasons honesty and the good business practices of this Monro shop. Keep up the good work, guys!!! Also, I should say that I noticed Jasons fair and kind treatment of all the shop staff and the other customers. I sincerely applaud that as well.
Very accurate accommodating pleasure to have them service my vehicle..
These guys helped my family out big time. We were on our way to NH from Mass and our breaks were grinding really bad. Nick got us in and out with nothing but good work and good attitude. I was surprised by the way they operated because they invited into the garage to show me what the deal was and were just really cool about everything. Thank you
These guys are great. They fit me in for an emergency appointment on our way to Maine. I had the tire “repaired” in Pennsylvania but it still leaked. They fixed what the other guys couldn’t. I will be using them if I have any more car troubles while in New Hampshire
Great tires at a great price... thanks for going above and beyond for the customer...I highly recommend Monro
Several months ago I stopped in to have a tire repaired. The shop was professional and timely. Recently decided to get my oil changed there. The experience was great and quote was accurate. My husband needed tires and being new to Hampton we like to support local business. He had tires replaced and the staff worked diligently to ensure his service was perfect. Not easy on an older SUV. They took time to properly adjust the alignment on his vehicle. And it is driving great now.
Got out of work with a flat tire, tried to call the local NTB in seabrook and they didn’t even answer, called around and finally got Joe at Monro in Hampton. He got me in within 5 mins of pulling into the parking lot. Unfortunately the tire was not fixable but Joe got a new tire on in no time at all. Great price and definitely will recommend to friends. Thanks Joe at Monro!
They were extremely accommodating and brought me right in to get my car inspected. I will only go to them from now on for all my upkeep of my vehicles. Great group of guys!!!!
It was a great day at Monro to see Joe back behind the service desk! Went in for my inspection sticker and felt that the personal attention to customers was in force. My late mother in law, Gloria Kelley, always raved about how honest and straight Joe was to her. Our family truly missed his smiling face and good humor. Hampton customers will get the benefit of Joe and his team ‘s great service. Welcome back, Joe!
Brought the mini in for some exhaust repair. These guys are knowledgeable, personable, and professional. They did an awesome job with my axle-back exhaust. Welds are perfect. Looks and sounds great. Definitely highly recommended shop, and I will be a returning customer. Ask for Joe!! Thanks guys!
Had a break issue and Joe and Nick fixed it on the spot. Life davers!
I had my car towed randomly to Monro after blowing my tire at Hampton Beach. Joe went out of his way to get a new tire on my car so I could get right back on the road. Prices were very reasonable
I have a 2007 Honda Pilot with 225k miles and it needs service/repairs from time to time. My go to shop is Monroe Auto Service in Hampton. Joe and the team at Monroe provide prompt, accurate, and competitive estimates and they complete the work in a timely manner. The quality of the work is also excellent. I brought the pilot in for a loud muffler and annual inspection in February and they were able to fix the muffler, identify and repair a steering issue, complete the annual inspection, and have the car back on the road that day! I highly recommend Monroe in Hampton!
My entire family goes to Monroe for all of our car repair needs. Joe and team are honest and the quality of service is outstanding. They even warmed my car for me when it was cold outside. Only this Monroe can find and solve the smallest of problems at a fair price. Honesty does not go unnoticed! Thank you Joe and shout out to Jesse for his great attitude and special service!
Overstrict with inspections. Do not go here for that purpose. Pinged for a small crack in a fog light, slightly old washer blades and fender rust as structural rust.
Joe and his team are amazing! Joe literally at 4:30pm on a holiday was able to quickly get a part for my sons vehicle and have the car fixed by 7pm so he could drive back to school that night! His service is unbelievable and Ive never seen better customer experience and outcomes for my family and our vehicles. The service is second to none!!!!
Got my car inspected here, and it took no time. They were great. Josh and Kevin took their time to break down what they did with my car. I felt like they really valued my time and helped me a lot. My cars in great condition, and I will definitely be back to have work done here. Great service. I love the transparency! Thank you guys
I had a short amount of time to get an oil change and decided to stop at Monro. So glad I did cause Joe and his crew not only did an oil change but fixed my broken glasses all within a half hour! Super nice guys and very welcoming. Ill definitely be going back in the future!! Thanks again!!
Every time I call Monro in Hampton they are able to take my car in and have it finished by end of day. Kevin and Josh always work hard to explain to me what I am having done and they go above and beyond to make sure it is done quickly and accurately. I am more than appreciative of there good service.
So glad Joe is back, Ive been searching for a great mechanic since he left two years ago but to no avail. Joe and the company have serviced my family and all our cars for the past 15 years or so and couldnt be happier. There was a new transmission, brakes, exhaust problems and all the other quirks that go along with cars & trucks. Joe has always treated us honest and fair plus being trustworthy. My family is so pleased to have Joe back. My conscious is at ease now knowing our vehicles will be taken care of, at a fair price and a heart warming smile.The sun shines on Joe and his crew at Monroe Muffler, Hampton, NH.
Management problems abound! Two managers have quit in two weeks. Poor communication between managers who are there. Had to return immediately after a repair. MyCheck Engine Light is still on. Finally, I think they may have found problem. Melted pipe underneath car. Needed tune up. Car runs smoothly. Not certain if management problems solved. Check engine light came back on. Service is starting to improve. They had to repair work from previous employees. Missing bolt that caused air to trigger sensor. Under warranty. May have finally found problem with check engine light . Good employees keep leaving. Current staff I hope stays. Service has improved. No one was ever rude, everyone I encountered was friendly. I gave four 🌟 s because Monroe seems to have resolved management issues.Update: May, 2019; Joe is back! I missed Joe when he left. Hopefully, he can keep things moving smoothly!
My husband had 4 winter tires delivered to Monro in Hampton, NH for my car. Monro let me know when they were in (about 3 days after he ordered them) and all I had to do was show up, wait a very short amount of time, and pay them a VERY reasonable amount for this service. They were a pleasure to work with and gave me a lot of advice on how to care for my new tires to get the best wear. Excellent service and very friendly. I will look forward to going back there.
Amazing customer service! I promise if you go once they will become your new go to for everything car related. I cannot recommend enough. Seriously. Go here. (And no, Im not even a friend or relative lol. Just a satisfied customer)
Wow! We were on a weekend getaway and had tire trouble on a Saturday. Luckily, we found Monro Auto Service and Tire Center on Lafayette Road in Hampton, NH. Joe Fredette was friendly, courteous, and concerned that we have our tire repaired ASAP so that we could enjoy the area. He took us right in and his crew did the repair in under a half an hour and for a very reasonable price. We left very satisfied. When the low tire pressure light came back on a couple of hours later, we called Joe who said, Come back in, and well take care of it. He and the gang in the shop took care of the leaking tire and had us in and out in no time, and better yet, didnt charge us for the second repair. What a great way to run a business! We had a blast with Joe and his workers, and we would recommend Monro Auto Service to anyone in a pinch or for regular maintenance. (The waiting area also had plenty of current magazines to browse...always a plus.)
Ordered tires and installation 4 days in advance, when I arrived -they didnt have the tires, and tried to up sell me. Was told the store was under new management, and that Kelly didnt make a tire for my car (a Camry). Their own web-site lists the Kelly as a fit. - Id be real careful going here - I went back because I had a good experience in the past- Now that its under new management Id give it a hard pass! I did get my Kelly tires at Sullivan Tire (a couple hours later) exact same ones that the guy at Monro said they didnt make. Hmmm, somethings fishy >-
Joe and John took great care of me, and not only gave me a good price on work I needed done but got it done same day, I highly recommend coming to this location for any service.
My car couldnt pass the inspection at another place and I was looking for a place to address the issues. I heard about Monro and brought my car there after seeing a couple places. I was highly satisfied with Monro. Kevin was very friendly and explained everything to me about the issues with my car and the cost associated with it. Got it done in just a couple of hours! Highly recommended!
My friends and I were here in Hampton for a girls weekend and had trouble with our car. Joe and his crew were amazing! They were helpful, friendly and even fun! We highly recommend this place!
Had Monro service my tire this morning (not the first time I’ve been there as I keep ruuning over nails). I called and they told me to come right in. Very convenient. Arrived and they started working on tire right away getting it done quickly. The service tech Paul was polite and communicative, answering all of my questions. Very pleased with service.
I had an excellent experience at Monro. Kevin provided me with a thorough and detailed explanation of the services my car needed. He was upfront and honest about my cars needs while working with me on the price. He was super friendly and I sincerely appreciate him taking the time to walk me through what my car needed for service and repairs. I would highly recommend biding Monro in Hampton for any and all automotive needs.
This Monroe rock!! Joe & Josh are top notch. They work hard to give me great service at a fair price. I have 3 cars and bring them all here. Thanks guys for being professional and reliable
These guys are the best. They always take care of me and my car. The community loves this place and Joe has done a wonderful job managing this garage. Big fan!!!
The price that was quoted over the phone was accurate when picked up. The time was accurate as well. Good service is what I expect and they treated me as well as I expected. Thank you, great job overall.
New to the area and was hunting for my next go-to place for car upkeep. I think I found it with this Monro. Fantastic service. I appreciated the guys patience and willing to let me poke around and see exactly what was problematic under the belly of my car. Seemed pretty transparent and straight forward about what needed to get done.
Our girls’ weekend was saved by the guys at Monro. My van was signaling that tire pressure was low. A visual check proved the alert to be accurate and when attempting to use the air tank at a gas station the sensor on the stem broke off. There was no way I could drive very far on the tire, so with all six of us in the van, I stumbled upon Monro just down the road from the gas station. Joe and crew were so very helpful and besides making the repair, we all made the best of it with lots of chatter and laughter. Thanks guys! We were in our merry way in about 45 minutes but that was not the end of the tire drama. The low tire pressure alert returned later so we drove directly back. As it turns out, there was also a puncture which they patched promptly. Thanks for taking us on the fly and helping us out in a tough situation 150 miles from home!
Fair prices, solid work, great people. My first visit was in August 2018 for new brakes, and based on that experience, and Joe and the team at Monro was my first call last week when I had new tires installed and my car aligned. Having a reliable shop local to me is awesome, and if my aging Subaru needs any more TLC, itll get it here.
Had my oil changed and inspection. I was in and out in a timely fashion. I’m so glad to have Joe Fredette back at Monroe’s. I’m so happy have a place I can trust to take care of my car again.
Kevin and Josh were very professional and took care of my oil change in a timely manor. Their inspection listed some items which need replacing which was great to know. They did not push the extra work onto me but were courteous to explain the reasoning behind the need for maintenance. I will most likely be coming back here for service.
Originally I put a one star review in . However I changed it . The new manager Joe that is now back there seems to be running the place great ! I remember him from a couple years ago but then he went to a different store or something and they had a couple of bad managers in there . I tried them again today and he was able to help me out with a valve stem !!! Thank you Joe ! What a difference one person could make . I also spoke to Arron there and he was very polite and knowledgeable too.I also was able to listen to Joe interact with other customers while I was there . VERY professional !Great job !
Joes back! I shopped around at several places for similar service after he left with no luck. Had a poor experiences at 2 other tire shops, finally called Monroe. Brought my car in for oil change and tires and was thrilled to see Joe behind the counter. Brought my wifes car in a few days later. Top rate experience both times.
Great customer service, the store manager Joe was super friendly and you can tell he is dedicated and passionate about his job. Aaron took care of my oil change quickly and sufficiently. Highly Recommend!
Stopped in at 6 pm when all the other shops were closed. On the highway worried about the vibration from the steering wheel. Twenty minutes later I was back on the road, confident that my car was safe and aware of what I needed to fix soon. The service manager was a rock star. I watched him transition from super patient customer service guy to thorough mechanic guy seamlessly. Very impressed.
Great customer experience. They work with you to get your car fixed and find you the best price possible. They went out of the way when to help me get my car to their shop when my starter failed. Overall, great effort and support from the team in Hampton.
These guys are truly awesome. Cleanest bathroom and Facilities I have ever encountered in an automotive facility. First-rate customer service unlike anything I have encountered ever anywhere. In and out and with nothing but a smile.
Joe has been great each time I have had service. Prompt service, great work and fair prices. Can’t ask for much more.
Went in for a desperately needed oil change and met a friendly staff. No wait time. Everything was clean and professional unlike most garages (no offense). I will definitely be back in the future. Thanks guys!
Yet again I am beyond impressed with the professionalism, courtesy and timeliness of the service here at Monro in Hampton. Joe fit a much needed oil change and replaced a wiper blade for me all before work. Would recommend to anyone looking for reliable and professional work.
Vacationing in NH our brakes needed service.We were given an appointment and quickly our Honda Pilot was 100% again!!!Great prices. Would highly recommend Monro for your service needs!!!
Nice guy that runs the place. I came in without an appt for an oil change. They changed my oil and fixed a bulb while I waited. Very fair price.
So so so nice, helped me out when I got stranded in NH and needed help getting home. Fixed many problems with my car and we’re very nice about everything. Joe is very kind and very good at his job. Thank you again!
Great guys, great service. Completely fixed everything I needed and enjoyed had a great conversation while we waited. Highly recommend seeing Aaron, and Joe!
Great personal service here at the Hampton Monro. The team got my car running like a clock. They attended to all the details and I highly recommend them to people who want their vehicles fixed right. Good job guys!
I was looking to get my front and rear brakes done. I called around for quotes and Monroe gave me the best deal. They were able to take my car right away and get it done within a couple of hours. The service and people were top-notch. I would highly recommend them.
Great customer service (coming from a fellow service industry professional).Explained everything to me in terms I could understand to make an educated decision.Would definitely recommend to a friend!
Joe took great care of my wifes Jeep. Got it safe and back on the road in no time and at a reasonable cost. Im glad Joes back in the Hampton location. Keep up the great work and customer service. Thanks again Joe 👍
Stopped by for a fluid change, front and rear differential flush, and oil change. After a little education on my vehicles maintenance schedule I walked out an hour later having spent only a third of what I anticipated I would spend!Great guys, got me in and out without a hitch and I even learned something in the process. Much appreciated.
Consistently excellent service delivered in a professional courteous manner ...Joe, the store manager, is a master of his craft possessing a breadth and depth of automotive knowledge unparalleled in the area.I’ve been taking my cars to him for over 15 years. My Dad went there before me and my kids go there now.You can confidentially stop by Monro in Hampton when your vehicle next needs service.
Great service! These guys really CARE!!! For a chain store, they treat you like a local. VERY satisfied!! I just found my favorite car repair facility.......
The team at Monro in Hampton are Awesome! Great price on 4 new tires and they had me in and out in no time (they even dropped and picked me up!). Highly Recommended! A+++
Monro Muffler in Hampton’s staff are honest and professional. The are highly communicative when it comes to what is going on with your vehicle and they try to get everything done in a timely it accurate fashion. Thank you for the service and as long as Kevin and his crew are running the show I will be returning for all my vehicle services.
July 2020 Update:Still the best customer service around. When the wrong tires were put on my car, Joe went all the way to Portsmouth to get the correct tires and kept the shop open until I was able to get back from work. Really went above and beyond to make sure that I was happy. Cant recommend these guys enough.Original Review:Extremely helpful and knowledgeable, with fast service. Wouldnt take my vehicle anywhere else.
Great experience from the time I called on Saturday morning until I drove away later that same Saturday morning. Joe was able to get me in, determine the issue, fix it, and get me on my way. If you like fast, friendly service, that resolves your car problems, call these guys.
My husband and I were leaving for vacation when our rear brakes failed at 530pm on a Saturday. Kevin and his team worked quickly and efficiently to resolve our Emergency. Thank you Kwvin and team for getting us back safely on the road.