Great service, 3rd set of wheels and rims had installed. Really like their service. Randall Thomas really provided me with professional info and direction.
I came in needing a set of new tires and I must say I was able to get them done along with a alignment the same day and most of all the store manager Buffalow went above and beyond with his customer service him and his staff is outstanding I definitely would recommend their service to anyone thanks again
The staff were patient and friendly! The store manager, Baconta Buffalow, is who I mainly dealt with and he’s great. He ordered me 4 tires on Saturday and was able to schedule me for an appointment by Monday. I ended up having to cancel my appt the day of, due to personal problems, I also got a refund on my deposit, but then I called back the same day to see if I could reschedule for an installation of 1 tire instead and he got me right in. It was a quick and easy process. I’d recommend them for sure! Especially if you need to set up payment plans, no credit check either.
I wanna thank Baconta buffalow for the excellent service and helping me get back out on the road, I appreciate him and will be coming back with all my vehicles
It was a great experience! They installed my lift kit and 4 wheel alignment. Rides better than stock on my Tacoma
Buffalow went above and beyond in customer service him and his entire staff are courteous and willing to be of service. I was very satisfied in the rims I purchased. I would highly recommend them to anyone looking for rims.
AWESOME SERVICE!!!! Pleasant workers and very patient and helpful with my questions. Lost my wheel lock key and Mr Baconta really helped me out. It’s so hard to come across good customer service so I appreciate the staff!! Highly recommend 👌🏾
Had a great time, they took the time to really help me with the process and I love the wheels. Good group of people and I’ll definitely be coming back for business
RNR is a great place to take your car for fast service, great customer service, great work environment, and great quality. Shout out to Baconta Buffalow, Dre and Andrew on taking care of me. Thanks again, I will be back soon for more work.
NATE IS THE BEST!!! We have been customers with RNR Hampton for the past two years and the customer service we receive is first class!! Nate always goes above and beyond to make sure we are taken care of and his team is just as great. We had some repairs done this past weekend and we went in thinking we needed a lot more than we did. The technician called my personally to let me know that everything I thought needed to be replaced in fact did not. Its hard to find a trustworthy and honest repair shop these days but Nate and his team will have my business forever!! Thank you Nate for always taking care of us, we appreciate you!!!!!!!!!!!!
Werent able to get the rims I needed, but they were so patient with helping me.
Chevy is the man down at the Hampton RNR!! He worked with me to find the right Lift, Rims and tires for my F150! The truck looks and rides great!!! Thanks Chevy Freeman!The TEAM at RNR was also very professional and knowledgeable!! I look forward to doing more business with them in the future!!!
Great experience at RNR, Buffalow took great care of me, hook up my van and keep me up to date during the whole process. Definitely getting my other truck done there as well. Great service,
I was having a terrible morning but soon as I got there. Chris was very professional and knowledgeable of what I needed and immediately fixed my issues with a sense of urgency and a smile!! Customer service is a big thing to me and I want to give credit when credit is due... Chris deserves a raise!! Thank you so much for helping me
I had a great experience with RNR. I came in and talked to Nate about getting tires for my truck. I supplied the rims, and Nate worked with me on getting tires, installation, and alignment. After all was said and done I was very impressed with the outcome. My truck rides like a brand new car and looks great. One of the rims I supplied was defective so I came back and talked to Nate about getting it switched out with my new one. He swapped everything out within an hour. As I was preparing to pay, I asked him how much I owed him. He said dont worry about it. I wasnt expecting that, and that made my day. Keep up that great work RNR, you have my future business.
Doing a restore project on a 92 Jeep and needed a lift and some sharp rims and tires, not having a lot of experience with that I talked with Canon who proceeded to give me every bit of info You could imagine! He is sharp and has some awesome experience and connections in the truck world! Needless to say I ended up with an awesome looking setup and without the headache I thought I would run into like every other aspect of this restore. If your on the fence about what to do for tires or lifts, please call Canon he can set you up and at a great price too! Thanks Canon, you did a great job!
First of all, the Customer Service was SECOND to NONE at the Hampton Store. So many people helped me along the way. Nate helped me BIG time on Black Friday, Josh got me a quote on the rims I was looking at, Randall did some phone calls to check on wheels that I was interested in as well, and Lisa did the same thing as Randall did and actually placed my order. My man Buffalo helped ease my mind concerning the wheels I ordered. All in all, it was more than one person who helped me and I am thankful for the professionalism that each individual showed every time I came in to ask questions or whatever. I would recommend anybody to go to the Hampton RNR!!
After googling information about tire places and reading all the great reviews I went here to the RNR Hampton location. Nate was awesome with assisting me in finding tires for my vehicle as well as answering all my questions and breaking all the pros and cons down. Awesome atmosphere very knowledgeable, friendly, and safe place to be and do business with. Definitely have my future business.
Excellent service thanks Buffalow, Randall and Chevy
Friendly environment. Excellent customer service and knowledgeable sales Representatives. If I could give them 10 stars I would to me they are the Best around town. Give them a try
Ive been taking my vehicles to RNR for years. This is my first time going to the Hampton location. I hit a pothole and my tire slashed. I got towed in to the Hampton location and was taken very good care of. They didnt have the tire I needed but Nate checked other locations for me and found one in Suffolk..Dre took the time to drive to Suffolk to get my tire. Definitely the best customer service. Highly recommend!
Great Customer service every time I get service. They make sure whatever gets done is correct and provide suggestions to help the customer. Just got my tires done and they did a great job. Big shout to Buffalo for helping me out and working with me.
Outstanding work, customer service, and professionalism.... 10 stars....
Affordable! Somehow...i cut open the tire on a 2016 ATS and needed it fixed ASAP but did not want to go to Cadillac...They asked me what i needed when I called, let me know where to look on my car and stayed in the phone with me while we found it which made everything go faster! I came to my appt on- time they did the work finished when they said they would! Kinda decent affordable respectful
RNR fixed my suspension issues and my account pays itself off in 6 months! Nate and Randall got exactly what i needed to be fixed done so Im rolling safe. Buffalow and Lisa helped me out with understanding my contract. This place is awesome from start to finish. Customer for life!!!!
RNR has the best customer service! I made an appointment and they called when there was a cancellation on a Saturday to get my tires on! My dad got his rims from here and we both are completely satisfied. I needed a place where I can do payments to fit my budget since I couldn’t afford to pay outright. Thanks to the team there; Buffalo, Lisa, Nate, and Randall. I was taken care of and during these times of COVID they stayed safe & wore their masks!
Buffalow helped me find a tire that would meet my needs and fit my budget. I also had a pleasant experience working with Nate during the initial installation, and again 2 days later, after I unfortunately blew 2 tires swerving to miss a deer. My tires were covered and Nate got me on the road again! I’m forever grateful! Thanks Buffalow, Nate, and RNR.
I had an excellent experience with Ronnie at this location! He was kind and very knowledgeable in helping me find an affordable set of tires for my car. The shop there also recommended a front brake service too but didnt need to be done right away. I thought that was very honest and didnt feel like they were trying to get more money out of me. I will definitely be coming back for my brakes when needed! Thank you
I have bn using this facility for a year and always get the best service. Buffalow and Chevy are the best up front. This team is awesome. They all have a great sense of humor and always get the job done. The payments are affordable and cheaper than most places from what i experienced. They have a infinity customer here
I had two days of interaction with Nate at R&R in Hampton. Nate was extremely helpful and helped me resolve a tire issue (that 3 dealerships couldnt) in less than five minutes. Thank you for your time and expertise
Outstanding work, outstanding service, and fast turn around! Josh, Nate, and the rest of the team took care of me. Couldnt be happier with my wheels/tires and lowering springs for my mustang. Definitely check them out!
All the service was great, they’re really not trying to hassle you or push you to buy anything more expensive. They will also go out of their way to save you money, they found an additional discount for me that I didn’t know I was owed. I purchased 4 brand new tires for my vehicle, installation came with alignment and future free flat repair.
Nate was awesome! He was very knowledgeable and helped me to make a decision. If you have any questions or doubts about your setup just see him. He will answer all your questions.
Thank you Baconta very good customer service
If I could give 10 stars I would!!Long story short..... I purchased some rims and tires online over the summer because of limited local availability due to the pandemic (a gift to myself for finishing breast cancer treatments 🤗). Had them installed at another shop but had balancing issues they couldnt fix. Went to a few different shops and ended up at RnR. And I REGRET not going to them first for my initial installation. They have been phenomenal in helping me diagnose my problem and educating me a long the way. Its hard to trust any of these shops as a female but I feel like Im in good hands with them. My problem isnt quite fixed yet but were making progress, shout out to Buffalo, Randall and Zack for all of your help!!!! You all are appreciated!!! The staff overall is VERY friendly and customer oriented!
Been a customer for about a year now, and I get amazing service everytime I come here. Everyone from Lisa to Nate, Randall and Buffalow treats me with respect and never withholds me from any information I need. Not only do I get taken care of up front, the mechanics always do a great job with handling my vehicle. Ive never had an issue with how well they perform work on my car. Cleanliness is also important to me and with that being said, my car is always kept clean, and nothing ever gets tampered with, I always pull away knowing my car will drive like it supposed to. Definitely recommend this over other shops in the area.
I have been going to RNR since 2016. Working with Randall.He is the BEST!!!!!Always very professional and courteous. I have told many of my friends and family about RNR and they have done business with them. I always tell everyone ask for RANDALL!!!AWESOME AWESOME service
Came in for a rotate and balance before I go out of town. Come to find out I need tires. Although the tires werent in stock they were still able to get me new tires and an alignment SAME day!!! Im headed to Maryland for the holidays safely thank to RNR! Shout out to Lisa and Buffalow for taking care of me!!!
Randall and Lisa were VERY PROFESSIONAL!!!! They handled my issues with poise and were very polite during the whole process. I was slated for 3 1/2 hours but was out in 2!! I am a returning customer and will be for life!!!! RNR is the best tire place in the area!!!!Thanks Randall and Lisa for another positive experience!!!!!
From my first call to driving away on my new tires, I experienced nothing but true professionalism. Nate explained everything, step by step, and the entire crew there was very polite and professional.
To say that Nate went above and beyond is an understatement! Having a lift and larger tires installed on my Jeep, all of the equipment wouldn’t fit in one trip for my appointment. Nate offered to come to my house and retrieve the tires and wheels I had already purchased. He showed up when he said he would at 0845, On His Day Off! I have never received the level of customer service anywhere as I had with him. Nate is a example of how customer service should be and is definitely a huge asset to any business! Thank you Sir for all your help!
Outstanding customer service coupled with high quality work. Talk to Nate whenever you visit. Very affable person who offers great advice.
Great help, great people, great service i can always count this company help out where other places in the area act like they cannot.Appreciate the help keep up the hard work
Nate & Mr. Buffalo treated me very well, great customer service, very quick and made sure I was taken care of the entire time I was there ......They Rock !
Buffalow, Lisa and the entire crew are awesome. Will be coming back for sure. They treat you right and answer all you questions.
Beyond great place to come to for your tire and rim needs and much more other services! Customer service is remarkable; ask for Lisa or Buffalo and they will get you well taken care of
Bufflo and Lisa was both great! Quick service every time I come in and great workers! Definitely recommend ppl to come check out the deals!
Great customer service Buffalow be on his job got my qx60 looking like a million bucks
I got excellent service from nate the sales manager every time I come in here. prompt service!
I stopped in to get my TPMS relearned and Nate came through right away and was able to help me out. I am very thankful for people like him. Excellent customer service.
Buffalows the man...., come check him out at RNR in Hampton Va 3418 Mercury Blvd. 💪
Great customer service, staff is friendly, everyone there smiles, and greets customer. You can get your appointment, application process was easy. Thank you all. Randall was great.
Come in for wheels and tires. Got some preleased wheels and tires at a great deal same day. Come see Lisa she knows her stuff and is super helpfull and friendly. Will be coming back for sure!!!!
Great experience this morning! Got me in and out with no problems. Dave was real professional and friendly to work with!
GREAT JOB NATE,I when to RNR shop to put a lift on some 33 tires and rims and my truck and job come out great,thanks to Nate awesome job.👍👍👍
Long story short josh and mike helped me out with some rims and tires and got the job done quick as possible I’m satisfied with the outcome and look forward to doing future business with them.
Very professional, knowledgeable and customer oriented staff. Fair prices, and no pushy sales, just helpful assistance. I was very impressed with Nate and Buffalo. I left very happy with the update to my vehicle. I highly recommend RNR.
I would highly recommend rnr in hampton if anyone is needing some new wheels and tires. Friendly atmosphere, great workmanship, highly informative and know what theyre doing
Great experience at RNR! Came in that morning, had my rims installed same day. My man Buffalow really took care of me! Thanks!
Great service every time I come here. 100% recommend.
I love Lisa the best of everyone at Rnr go straight to her !!! She will defenetly get u right 😘
The customer service at the Hampton,va store is off the freaking chain!!!!!!!, and to think i thought all they did were just tires and rims lol, boy wss i surprised!!!! I will continue to do business here until I die, thanks so much guys. Zack and Buffalow.
One of the smoothest information exchanges Ive ever experienced! VERY knowledgeable about many aspects of wheels, tires and lift kits! Joann really helps paint a vivid picture! I saw my truck being lifted and fitted as we spoke! Outstanding work Joann, and the RnR Hampton team, Thank You!
Lisa was A1 helpful and friendly. Thoroughly explained everything and we even shared a good laugh.
Buffalow, Lisa, Randall, Nate and team always great. 4th time back and will continue doing business with this team...
Thanks Buffalow, Lisa, Randall, Nate and team will definitely continue business with RnR
Great staff, Nate helped me a ton he was knowledgeable.Update: Called the store and again Nate was very helpful. I have had my center caps off of my wheels stolen twice and he is a huge help replacing. Xhanged to 5 stars.
I want to acknowledge Nates outstanding customer service. I had several issues with the installation of my rims and tires and Nate did everything he could to make it right in which he did.
If you need any new tire and wheels come to RNR Tire Express in Hampton, Va . They give excellent service. Thank you Buffalos, Lisa, Randall and Team.
Nate, Buffalos, Randall and Lisa!!!!! What a crew!! Customer service is on 1000. They are friendly and professional, couldn’t ask for much more. Come see them they will take care of all your needs!!!!
I went to RNR because I had bad business and service from Rimtyme for the past few visits!!! Buffalo won me over i will be a returning customer because they had great customer service & very knowledgeable about my issue I couldnt get fixed at Rimtyme. The team is awesome!! Great business at this place!!!
Buffalow was great will continue to do business with company
I had a great experience with Tommy and all of the employees! I was in and out quickly and everyone was very friendly and knowledgeable!
Just recently got my Tacoma lifted with new tires and rims. Ronnie was super helpful and made sure everything was perfect. These guys are fantastic!
Nothing. It wasnt the store but the price of the services. I still believe your shop is outstanding and will come there when money permits. You have great products but none in my price range.
My first time here was Saturday and let me tell you they took great care of us!!! The staff alone is very friendly, knowledgeable true service with a smile. Nate was awesome from day one!!! If you need good tires and rims go here best place in town hands down!!!! Wish I could give more then 5stars!! Ask for Nate not if but when you go!!!!
Nathaniel and the crew did an amazing job with the new rims and tires. Nate was very knowledgeable about the Camber of my vehicle and gave me some excellent advice. Great job!
I love Nate he was great!!
Brought my 2020 rav4 in. Ronnie and his crew were great. Gave me an exact quote, worked efficiently and diligently, great customer service!
Nate is the bomb hes extremely professional and he take care of everyone in a timely fashion and always..I mean always get the job done...love coming to this everyone i dealt with at the store is always on it never had problems...highly reccomend
Greetings, I want everyone to know how great George is. I have followed George everywhere since meeting him 5 years ago. Hes an excellent salesman, manager, and great customer service representative. Ive bought 4 sets of rims and tires from George, and will continue to buying from him. Ive recommended customers and George treated them with the utmost respect. George is a great guy who helps anyone when needed. Georges taste and good eye for style has all of my vehicles looking sharp. George is truly the Rim Man of all men. Thanks George!!!!
GREAT SERVICE!!! SERVICE WAS SET UP BT (NATHAN)SO WHEN I ARRIVE,STRAIGHT TO BUSINESS (NO WAIT)!!! NATHAN DISPLAYS EXCELLENT CUSTOMER SERVICE!! KNEW EXACTLY WHO I WAS BEFORE SAYING A WORD!
Best place to get quality tires and the staff is the best
I just wanna thank you guys for helping me out and helping my career in the navy as well. The service that was provided just to make sure everyone is treated fairly is almost family like I appreciate it alot guys good job.
Quick and great service! Will only be going back here for new tires and rims. Absolutely the best place Ive ever been too
Great place they just need to work on their phone skills.
My experience at RNR was amazing. I came in looking for rims and tires and was able to leave with a deal of a lifetime!!! Immediately when I walked through the door I was greeted and welcomed by James. Through the whole experience he was upfront with all the details and information and put me in the best position to make a well informed decision. If you are in the market for rims and tires I HIGHLY recommend you come to RNR and see James. You will not be disappointed.
Thanks guys for the new set of tires and levling kit i 100% recommend this shop will be back again
Awesome place, went there today and spoke with Nate. Really honest and explained what I need to do to fix my issue.
Service with a smile! It is simply my one stop shop for the newest style and new tires. Mr. Lovelace gave me a great deal, and Brian took nice care of installation. Good, price, good service... what else can you ask forKeith
The crew at RNR were outstanding at the Hampton branch. Couldnt have ask for better customer service along with professionalism! From dropping off my Nissan to picking it up for my new set of rims and tires, outstanding service.They didnt treat me like a number, more like a personal guest. Best believe theyll be seeing me again.Appreciate everything you all did for me and my car.
The customer service was amazing. They were very accommodating with my schedule. I will definitely shop here again as well as recommend everyone to go here. Canon was very friendly and made the entire process quick and simple!
I had an AWESOME experience at RNR Custom Wheels and Tires in Hampton. From the time I walked in the door, the staff was welcoming. Canon and his staff rocks!!! Canon was very professional and took his time explaining the process to me and answered any questions that I had. Canon was upfront and honest from the very beginning. It is with the highest regard that I recommend RNR Custom Wheels and Tires in Hampton for all your rim and tire needs.They will definitely take care of you!
I was able to get an appointment with no hassle and Greg greeted me at the counter. Great customer service! The team could have easily charged me $500 for a tire (315/30ZR18) tire, but they patched it up. He even searched the internet and showed me potential websites that I could purchase the tire at a cheaper price from and they would mount it for me in case it couldnt be patched. I will keep an eye on the pressure, but I will go here for all of my tire needs from now on. I would recommend this place to anyone in need of tires/rims!
Oh my gosh I can’t even begin to express my love for this place!!! Every single person was phenomenal and the wait time wasn’t long!!! Canon was informative and helpful and the guys in back-so much love for you!!! Merry Christmas again! Love y’all!!! I’ll be back!!!