I like everything about Tysinger but what I love the most is the customer service ! My rep Jessica yes she’s mine lol is the absolute best ! I would most definitely describe her as professional, courteous and a detailed individual. which I especially love so I’m never lost about my car issues . She takes the time out to give me such a great understanding to things that I’m really oblivious too. She’s very personable and treats me like I am part of the Tysinger family ! I know she’s only one person but if I can clone her into multiples so everyone can have such an amazing experience as I always do I would . Thank you so much Mark for giving her the opportunity to expand your business and grow the customer service !
Out of the three major Hyundai establishments I spoke to, Tysinger Hyundai in Hampton is the one I chose. Jessica Russells superior customer service & attentiveness is the deciding factor. She really stood out among the others. Jessica is personable, professional, timely in her response & on point with her delivery. Her sense of humor was tactful, down-to-earth, & funny! Thank you Jessica for making the experience of having my engine replaced less stressful.
Mrs. Jessica Russell, my Hyundai service department manager, is very friendly, professional & knowledgeable. I appreciate the valuable services that she has provided for my son Adriel, sister Patrice & me. She’s a great asset to the Tysinger family.Thanks so much, Ms. Dale Campbell- Ford
Jessica Russells team was an absolute blessing! Every person I spoke to: Mark, Jennifer, and Jessica handled my situation in such an exemplary fashion!! Jessica kept me abreast of any and all changes. They REALLY outdid themselves...and...my car was ready a day earlier than expected! Tysinger Motor Co. is awesome!!!
Excellent service. I required a pickup and they sent an Uber since the shuttle wasnt available. I have always enjoyed great service and Hyundai warranties are the best.
As usual, they tell me what they will do and the time involved. This time they requested that I be taken home because my work would take all day. I was so happy that I knew up front. After they called me to explain the work they needed to do, I picked up the car at the designated time and everything is good.
Jessica Russell is nothing short of amazing! Every single time that I’ve had service done with Tysinger, Mrs. Russell has been professional, knowledgeable, timely and honest. In this industry trust and integrity is important and Mrs. Russell displays these qualities time after time. Thank you Mrs. Russell and thank you Mr. Tysinger for hiring staff that takes the extra step in ensuring my vehicle taken care of 100%.
The best place to get car service . No lies just facts.
They really are the best. They were able to quickly identify the mistake a different dealership did and fix it promptly. Matt was also able to fully explain to me what was wrong so I understood.
WHAT A PLEASURE IT WAS FOR SERVICE @ TYSINGER. JESSICA RUSSELL IS THE MOST PERKIEST AND PROFESSIONAL SERVICE ADVISOR IVE EVER HAD COME IN CONTACT WITH ANYWHERE. ALWAYS WITH SMILE, YOU CAN TELL SHE DOES EVEN WITH A MASK ON. ITS GREAT TO SEE A WOMEN IN THAT OCCUPATION. !!! OUTSTANDING JESSICA !!!
Jessica Russell and the Tysinger Automotive Family is my go to for all of my car maintenance needs. Jessica is very professional, yet honest and to the point. I would highly recommend the The Tysinger Automotive team to everyone. I drive my car with confidence, because I know my car is being maintained properly thanks to Jessica and Tysinger Automotive Team.
Jessica Russell was my service manager and she was absolutely phenomenal! She was very knowledgeable, caring compassionate and she made me feel extra grateful about the purchase of my vehicle because of the care it is receiving! She ensured that I had a clear understanding of everything my vehicle required to make this service trip a smooth one! She is definitely a great asset to the team of folks there at Tysinger Hyundai!!!! I look forward to my next service!
Saturdays are my errands day so I feel bad dropping my car off, but I know it’s in great hands. I was greeted from the second i turned my car off and everyone was very professional and pleasant. Jessica was a great help and so friendly and personable. I honestly can’t wait to go back for my next service. :)
Overall, Ive been very satisfied with the vehicle service at Tysinger Hyundai and Jessica has always been a pleasure to work with - friendly, knowledgeable, and fair. When the service has taken longer than expected, she checked up on the status and kept me informed.
Jessica got me a tire for my Chevy Malibu quick and has great customer service!
I came in for a scheduled battery replacement. I was thinking I’d be there 30 minutes tops. I wasn’t informed when I called to make the appointment or when I checked in that this is a 2-3 hour process when the battery is under warranty. Needless to say I was fairly frustrated waiting 2 hours for something that should take a fraction of that time. Jessica was really nice and helpful however, 5 stars for her.
Tysinger is the best! I purchased my vehicle from Tysinger and I must say that, from the vehicle purchase to the service appointments, everything has far exceeded my expectations. Their overall services from beginning to end are nothing but memorable and their staff is AMAZING!!! Whenever I have an appointment, my service advisor (Jessica) lets me know how long my estimated wait is going to be and if it exceeds that time, she provides me with an update so Im not left hanging in the wind wondering if they forgot about me lol. Thank you Tysinger, youve got a customer for life!
Tysinger Service and sales are the very best quality, fair pricing and helpful, especially Crystal Hogge. I cant see taking my vehicle anywhere else. They provide quality and timely work.
I love Tysinger. They are really good people . I love working with Jessica Russell. That’s my girl she always gets me right !!!!! Very nice, respectful, helpful, hard working lady ! I only go to her for anything with my car !!
The people at Tysinger are very hospitable and helpful, especially Crystal Hogge. I cant see taking my vehicle anywhere else. They provide quality and timely work.
Jessica Russell demonstrated her attention to detail and her team finished the requested services in a timely manner. My wife and I thank Jessica for her thoroughness and accuracy.
Tysinger/Hyundai services are prompt and their staff is courteous. Jessica Russell is my service advisor. She is personable, respectful, and professional.
Jessica Russell goes beyond her job she is outstanding she makes all the right decisions and Im leaving their very happy need to hire more like her shes the best from Mr Henson
Had a great time with Jessica as my Hyundai service advisor per usual, very professional, well organized and is a great representative for Tysinger Automative you guys are lucky to have her.
Im always given excellent customer service. Jessica Russell was the associate that assisted each time Im there...great service always.
This place always exceeds my expectations. They are professional and caring. This is the only place I trust to work on my vehicles. I will always continue to bring them my business.
Amazing lady! Always keep it 100 every time!
They were courteous and punctual. Did everything I asked professionally and promptly
Jessica was very efficient and helpful. It was a pleasure to work with her.
I met with Jessica Russell she was very professional knowledgeable and answer any questions that I hate.I dropped my car off the evening before my morning appointment and they ended up starting to work on my car that evening. She called with updates on the progress of my car the next day until I had to pick it up.
Jessica russell was very professional and curtious and made sure I had everything I needed for my vehicle
The folks at Tysinger Hyundai are the best. Great service and a great experience
Im very satisfied, I love the shuttle service that is provided.
Thank you Tysinger and Jessica Russell for a job well done and on time.
Thank you Mrs. JessicA Russell.
Jessica did Great Job 👍
Thank you Jessica and team!
Great service
Outstanding service