Very bad experience. We hired them to clean up water from a leak and fix damaged floors. They did bad work, refused to fix it, and then walked off the job after quitting by text message. We could not move back into our house for two months with our newborn baby while we hired someone to fix their bad job. Unreliable and unprofessional. I have been in the construction industry for nearly a decade and am absolutely horrified by these people. Do NOT hire them.In response to your unprofessional (yet, sadly, in character) comments:Well, I guess consistency is refreshing? Now we have established you try to bully your customers publicly as well as privately.I have been married to my husband for almost 9 years. I believe you condescendingly refer to him as my “source” in your response? And, yes, he is also a business owner. However, in the last 5 years, he has grown that business into 7 different markets in 5 states. So you can hardly call him “local” anymore.I am attaching the “fact” picture of the gap in the middle of our floor that you deemed satisfactory workmanship. I have screen shots of you quitting in a immature little huff if you would like me to post those as well? Since I am embarrassed for you, I won’t do that unless you continue to force my hand here...It is not slander if what I say what is true.Since you have my real estate license number, I assume you also have my cell phone number and email address? I eagerly await your call or email seeking a resolution. Or even await a call from the Ethics Board (really?) where I will happily provide all documentation of your poor work and even poorer customer service.My suggestion for your public responses to reviews: seek to resolve before you seek to blame the victim.Do I even need to address your sarcastic “warm regards”? I guess I am glad you posted it so that all can see how we were treated (and continue to be treated) by you.Mary Beth Berry (Review it all you want. It’s not a secret. It’s been that way for almost 9 years.)

Servpro of West Greenville County is independently owned and operated by a local family that has resided in the Upstate for over 20 years. The owners are committed to customer service along with giving back to the local communities. Follow Servpro of West Greenville County on Facebook for updates and monthly promotions.

I highly recommend both Jeannie the marketing manager and Cathy Watson the inspector who came out to my house. I was told by Restoration 1 that I’d need to invest close to $ 3,000 for their mold remediation services. Cathy from Serve-Pro told me a completely different story. My handyman will spend an hour under my house to take care of what needs to be done. I cannot say enough about both Cathy and Jeannie. What a great company!

Our church at First Baptist Lyman was so blessed by SERVPRO at West Greenville! They sanitized our church sanctuary during the COVID-19 outbreak before our first Sunday of coming back together. They were very professional throughout the entire process and gave our congregation an extra confidence in our first regathering. Highly recommended! 5 star review!

Great carpet cleaning from Johnny and his team. Highly recommend this company for your next carpet cleaning or restoration need!

Excellent work and service. Highly recommend.

SERVPRO of West Greenville is an excellent service for cleaning. We used them at Palmetto Cove RV Park last year and this year to give a to clean a room that was closed up all winter. They cleaned the room from the top to the bottom: floor, furniture, ceiling fans, cabinets, and more. The difference is amazing. Johnny, Holly, and the Staff go above and beyond to make sure you are satisfied. We will use them again and again. Palmetto Cove RV Park Zane and Virginia Nelson

Professional atmosphere and service where people treat you like family.

We walked into a flooded office on a Monday morning. Forty-five minutes later, Servpro was there and kept with us throughout the next week. They were punctual, knowledgeable, friendly and empathetic. Murrays assistance was top notch! Thank you, Servpro of West Greenville County - and Murray, for helping to make a rough situation a little less burdensome!

The most recent posting by Mr. JD Harrison is as follows. Mr. Harrison is a former employee that has been denied future employment with Servpro of West Greenville County that seems to resulted in his posting. Servpro of West Greenville County has never provided services to Mr. Harrison for any loss, but employment only.For anyone looking to employee Mr. Harrison, please feel free to contact our office prior to any commitment.

They get the job done the right way.