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Stanley Steemer
1140 White Horse Rd, Greenville, SC 29605, United States
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Stanley Steemer

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Ri
Review №1

So easy to book an appointment. The gentlemen got right to work and in such a short amount of time, an hour maybe an hour and a half, as opposed to a whole day doing it myself! Amazing job. Don’t fall for all the internet pokes - go to Stanley Steamer’s web site, which shows you open appointments available, when everyone else was in the distant future, Stanley Steamer had immediate availability and I am ready to show a cleaner house this weekend!

Eu
Review №2

Stanleys bureaucracy was a problem. I first engaged local cleaner (Rons in Greenville, SC), which came out but found that they could not reach our apartment with their standard equip and would have to make new appointment to come out with their special equipment. I called S Steemer (I talked with what sounded like a non-local centralized appointment office)and told her the problem with Rons and she said that would not be a problem with their equip. Stanley came out with their standard equipment and had the same problem that Rons had. So they would have to come back the next day with their portable equip. Out they came with same equipment as before. But their supervisor was able to locate fairly quickly their portable unit that was able to do the job fairly quickly. It was frustrating and took a lot of furniture moving, but thanks to Stanley for hanging in there and making it right.

Ri
Review №3

Showed up on time. Both guys were super nice and friendly. Did a great job explaining what they would be doing and gave pointers on how to get carpet to last longer. Highly recommend

Tr
Review №4

Kaden was on time and easy to work with. He helped me in several small ways, due to my lack of preparation. He was courteous and professional and most importantly, he cleaned our 29 year old carpets well. I would recommend!

Ta
Review №5

I had a great experience with the service. Two gentlemen arrived promptly at 9 am and an hour and a half later they had finished 3 bedrooms, one hallway and a staircase. Courteous and friendly. Thoroughly happy.

Ma
Review №6

The team (Eric and his brother) arrived ahead of schedule and, after resolving some confusion on the work order, began immediately. They worked hard to make sure I was satisfied and did a wonderful job. Both were knowledgeable and professional. I highly recommend this team.

Ms
Review №7

They cleaned a stain that I could never get out for about two years! The guy was very nice and friendly and even when you call they have very good customer service!

Am
Review №8

I had the BEST experience! Friendly service with great results. The techs were so kind and where happy to go the extra mile to make sure I was happy with their services. I can’t compliment them enough.

Li
Review №9

Wonderful team, including the cleaning crew and CS rep. They were all nice, friendly, knowledgeable, honest, and eager to ensure a positive outcome.I contacted Stanley Steemer 2 1/2 weeks ago because of an unpleasant room odor. I had looked deep into the dense carpet fibers, parting them with my fingers, and saw some debris on the carpet lining. Apparently, near-daily vacuuming and my carpet cleaning machine were not entirely effective.Upon arrival, the staffs overview of their process, products, services and options were explained. I chose the deodorizer and protector options, even though their honest opinion, when asked, was that the basic service would be enough because of my carpets condition.Since the company exceeded my expectations, and my carpet has a new life for awhile, Ill get their duct and vent cleaning soon. I already suggested a 1980s mobile home owner to give them a call.As a side note, Stanley Steemer has various customer perks including military discounts.

Ev
Review №10

Frankly did a good job but needs a new truck

Ka
Review №11

Mike & Brennan both, were very polite, respectful and professional. Very knowledgeable about the services, and they were very patient with me as I made decisions on what services I would like done. I’m very pleased overall with the quality of work performed. Excellent job, thank you!!

Al
Review №12

Jeff was great. He was on time and quick.

Pa
Review №13

Showed up to diagnose damage from a water leak. Very respectful and thorough in answering my questions.

Be
Review №14

I contracted with Stanley Steemer to clean my bathroom tile floors. We have lived in the home about 18 months - new construction. The tile is not much better than before the cleaning. I understood from the tech that potentially they were working with unsealed grout (it had gotten quite dirty in this short time even with my regular maintenance) but it’s hard to believe it could not be made more clean than it was. I felt as though he attempted a cleaning and then said “oh well that’s as good as it will get”. There was no additional effort put into the job. They spent a total of about 30 min on four areas. Even from the beginning I felt like it as an inconvenience for them to even be here. The lead tech started by saying they may not be able to complete the job because it is bigger than they thought - what??! I ended up declining a sealing service I had booked because the tile wasn’t clean and it was going to be four times as expensive as quoted on line due to the small size of the tile. The least satisfactory tile cleaning experience ever! I gave them a 1 star rating just because they showed up and were polite.

Ma
Review №15

I just had a great experience with Zach & Will. They were on time (Amen!) and were extremely pleasant. I showed them areas of concern, and they pre-sprayed and moved furniture as needed. They were super fast and yet very efficient.... The Dynamic Duo! I will definitely use them in the future.

Sa
Review №16

The guys were professional, quick, and did a fantastic job cleaning the carpets in my new home. They advised me of my options and were knowledgeable of their services. Would definitely use then again!

Ri
Review №17

Daniel is the man. Came in to clean our couch and looks great! Awesome service, professional and fast. Very happy and 100% recommend!

So
Review №18

Dan did a FINE JOBof reviving our carpeted rooms and stairs, badly in need of attention, as not professionally cleaned in 2 years; entire areas felt wonderfully refreshed and brighter! There were a couple resistant spots he noted, of which we were aware, almost as old as carpet (10 yrs old!), for which he offered compensatory added service. Results WAY BETTER than prior cleanings withzero res type cleaners used in past. Highly recommend.

Mi
Review №19

The technician was very professional and arrived within the allotted time frame. We had a very sick pet who passed that we thought had completely ruined our carpets, but Jeff quickly removed all signs of pet stains and odors. We will definitely use this company again.

Mi
Review №20

Daniel was fantastic and Im always impressed by the quality work Stanley Steamer performs. Will definitely continue to use and recommend them!

El
Review №21

They were on time, very efficient and professional. They did a great job cleaning our carpets and gave me a quote for some other work I need done. I will definitely be using them again soon.

Ca
Review №22

The guys were personable and did a great job ! They calked ahead with a thirty minute heads up snd arrived on time. I would use Stanley Steemer anytime for a no stress carpet cleaning job ! Thanks

Ja
Review №23

We had our duct vents and dryer vent cleaned out. Jacob an Mike did a fantastic job. Our overall experience was a 5 star. We would recommend both. Breathing cleaner air. Thanks again guys!

Ka
Review №24

Knowledgeable and friendly staff. Worked hard to make my furniture and area rug look new!

sw
Review №25

I had them clean my tile and grout and was disappointed with the result. I felt I could clean it better myself so I called and they were able to redo it for me! I asked to send a new crew to clean for the second time and they did great! Ask for Dan!

Ly
Review №26

Jeffrey and Rico did a great job in cleaning the carpet throughout the house. I was impressed as how fast they were. They didnt mind answering questions, also friendly. I am completely satisfied with their work. Will definitely ask for them again.

Ro
Review №27

Very prompt and extremely polite. They explained everything they were going to do and asked me for specific concerns that I wanted addressed. Rocco and Dean are amazing.

Ji
Review №28

They got here quick and did a very good job.

Ra
Review №29

The service was excellent. The guys arrived early and was able to clean the whole house and remove stains. They were very friendly, I would highly recommend!

Ca
Review №30

It was awesome having our tech Jeff come out. He was timely and super friendly and very efficient. Will definitely use them again!!

Pe
Review №31

Had a duct cleaning done, I could not have been happier. Very nice guys & professional.

Ju
Review №32

Very professional and explained everything they were doing. They did a great job and will be calling again when needed.

Ch
Review №33

Caleb, our technician was fast, friendly, and did a fantastic job. He let me know up front the expected results based on his experience and he exceeded those results.

Cr
Review №34

Just use Stanley Steamer of Greenville for the first time. Ill NOT use anyone else ever again. Stanley Steamer did an amazing job. After the holidays with three little ones, plus remodel jobs in the house my carpet looks brand new. Jeff was super quick, but the best job. He once used his phone. Was completely focused on job at hand, which I greatly appreciated. He was very polite and respectful. Super nice guy. As a stay at home mom with three children home with me, I didnt feel uncomfortable in any way having him in my home. Ill definitely have Stanley Steamer do all my carpet from now on. Im very pleased with the service I received today!

Li
Review №35

We had Nicholas Ward come to our house and he did a great job and was very respectful. He made sure we were comfortable with Covid restrictions and we appreciated his business and positive attitude and will absolutely request him again. Thanks Nicholas!!!

Sh
Review №36

Did an amazing job with water restoration! They’re so kind and informative.

Fr
Review №37

I called to have my duct system cleaned and when i came back home the hvac unit never worked again so i called to explain what was going on and they send a so called technician to look at the unit and he could not find what they did to the unit or a reason of why it stopped working and know im getting a bill from that technician as well and on top of that parts for this unit are 2 months away if a could give a 0 star thats what they deserve

ge
Review №38

Fantastic job. Exceeded my expectations.

al
Review №39

They were friendly, professional and helpful.It was a pleasant experience and I would recommend them to anyone.

C
Review №40

Very professional crew that did a great job! We will definitely use them in the future.

Je
Review №41

We have always had a good experience with Stanley Steemer, but today’s was by far the best. Daniel and Rico were awesome - they did an amazing job and were so helpful. Thank you!

Ja
Review №42

Arrived promptly with plenty of notice. Very cordial and professional. Excellent service!

Ka
Review №43

They worked once they eventually showed up. They were in and out in 30 minutes, however my appointment window was between 11am and 3pm...they didn’t show until 4:00pm and it was only after I inquired as to where they were. They did a good job on the carpet, however don’t count on them to be on time.

Ma
Review №44

Zachary and Will were AMAZING right on time at the beginning of my appointment window. Very professional and quick. Got every stain out carpet looks brand new!!! Thank you guys will definitely be doing business again because of how amazing these two were!

ro
Review №45

Both men who came were wearing mask and were very professional, explained what they were going to do and allowed me to watch. It turns out I didnt need service and they never tried to sell me anything else.....that goes a long way. I will definitely use them again in the future.

Na
Review №46

Stanley Steemer did a terrible job. Ive just called to complain and have them come back to do the job right.Im about to move into this home and wanted the floors cleaned professionally. Stanley Steemer of Greenville came out. Acted all reassuring that the job would get done right. Instead, Im taken advantage of.I came back and theyd already left. I swept my hand over the wood flooring in a corner and a bunch if dog hair and dirt came out! Thats something from the previous owner, and exactly why I wanted the flooring professionally cleaned.Theres standing water on the kitchen floor and debris soaking into it that they left behind.Im so disgusted and disappointed.Shouldnt have called on Stanley Steemer to do the job.Ill complain to BBB and VISA next. Steemer of Greenville is no good! Beware!

La
Review №47

The company was very professional, courteous, prompt, and tidy. The communicated exactly when they would arrive, and once here to service our furnace and air ducts, walked me through every step along the way. We could t be more pleased with the service.

Di
Review №48

As always, great job! Way better that their leading competitor who I tried once and never again will I use anyone else but SS. Always on time, courteous, competent, quick and very thorough. And my white carpets are gleaming!! Thanks SS, see you in May!!

Ba
Review №49

Very professional and prompt and efficient.Will use again.

Ro
Review №50

Stanley Steamer Representatitive Jacob was on time. He cleaned the Dryer duct in an effective business like manner.

Bo
Review №51

Jacob and Nicholas did an amazing job on the carpets in our Townhome in Greer SC. They took their time to do a through job. We were impressed and will book them by name when we have the carpets cleaned in our primary dwelling... Amazing Results ! ! ! !

Br
Review №52

Very satisfied fast in efficient the technician was very professional did a really good job. I will most definitely use your service again.

Je
Review №53

•Dee and Michael came to see us-•Pleasantly professional and kind and all taken care of! Job well done! Worth the dollar The carpets are old and they look amazing anyway! Despite the age- the stains are gone and the carpet is fresh!Clean- no residue-no silly odors-JUST CLEAN!

Ol
Review №54

I used Stanley Steemer for duct and dryer vent cleaning. They did a great job and were very professional and efficient.

Di
Review №55

The carpets are clean and smell very good as requested,

Be
Review №56

Clean hardwood floors.Extremely professional, tech was knowledgeable and informative

De
Review №57

A gentleman by the name of Clint H. Was here on December 30,2020 and I was really so impressed that I felt compelled to write this.Clint H. Cleaned my sofa with big pillows, love Seat and also a rug in my bathroom.I’ve never seen someone someone who really and truly cares about satisfying their customer. Being that I used to own my own business for over 22 years as a counselor. I think it’s important to know when you have an asset to your company. Clint was professional, kind and did the best job I’ve ever seen to boot.I had a feeling that I was going to like this company simply because the lady that answered the phone by the name of Katia, made me feel so comfortable and welcomed. That’s very important to me because if I feel uncomfortable with the person who answers the phone, forget about it. :-) I really mean it. She was awesome and Clint H. Was outstanding. I’m not exaggerating.I would definitely recommend your company to any friend that I have.Whoever hired Clint H. did a great job by choosing someone like Clint and I ask you to please recognize him because he deserves it.Best regards,Deborah Iacovelli

Ji
Review №58

Love Stanley Steemer!! Always get great service when Dan comes to my home!!

Ka
Review №59

Excellent customer service!! I had carpet cleaned in two rooms in my house this morning, and the two gentlemen who were here were very professional and did an amazing job on the carpet. I would highly recommend!

Kr
Review №60

The service was ok overall...but they were not on time at all.. The time they said that they would be here they wasnt...My whole day was tied up waiting on them but once they got here..they did a good job

Ji
Review №61

Jacob and D came to clean our air ducts and they did an amazing job! They were so friendly and explained everything up front..what they were going to do, how much, etc. Air quality is a big deal to me. We have 4 kids and appreciate them coming out to clean them all out!!! The painters who worked on our house left our AC running full blast while doing dry wall and paint. Needless to say our air was a mess. Thanks to Jacob & D for their great teamwork and hard work!

La
Review №62

Excellent job, I will use them again. Carpet looks brand new.

el
Review №63

The team was great. They were upfront that the hardwood floors did not need to be done, they were in great shape. That cut the price substantially. They cleaned the carpets quickly and efficiently. I look forward to them returning for the next cleaning.

Ca
Review №64

The two gentlemen who cleaned my room were so prompt and nice. They did an amazing job. My carpets look like the day I moved in again. They were so kind to my dogs (and all the stains they were responsible for!) and just so wonderful in general. I’m definitely saving up to get the rest of my house cleaned!

Sa
Review №65

Stanley steamer is the best carpet & upholstery cleaners

Je
Review №66

Kaden and his partner Quran showed up on time. They were very knowledgeable, performed their service quickly and efficiently, paying attention to detail and cleaning up after themselves appropriately. They answered any questions I had with an in depth answer. My main concern was let stains and odors and it completely took care of my issue. I will definitely use this service again.

Gr
Review №67

Will and Zack were fantastic! They were very kind, thorough and conscientious! We could not have been more pleased! I recommend them without reservation and will tell our friends about the company! Will ask for Will and Zack next time we need their services!

An
Review №68

Service was AWESOME!! the guy was quick and very nice and my rug looks like I just bought it!!

Su
Review №69

I have used them many times in the past When I scheduled my appt, they gave me a 4 hour time frame and arrived 1/2 hour late. Not happy with the quick job they did either. Called with my 3 complaints and only got an apology. I asked for a reduction of my bill and they denied my request. Very dissatisfied with their services all around this time.

Di
Review №70

Very professional and did a great job.

Je
Review №71

The 2 guys that came were extremely polite and respectful. I had a few extra questions to ask and they were happy to answer them. They did a wonderful job, my carpets look like they are brand new. And we had a dog for 8 years and you would never know with how clean the rooms look.

Sh
Review №72

They did a awesome job.. cleaned 3 rooms within a hour! Customer service was excellent! & was respectful with face covering.

Da
Review №73

Showed up on time, courteous and professional. Jacob and Nick did a great job cleaning our vent system

Va
Review №74

Had two rooms and a hallway done and they did a great job my carpet looks awesome!! On time...very nice and did a great job...ill be a repeat customer for sure 👍

Ro
Review №75

Nice, explained all services that he was going to do answered all questions...

Ke
Review №76

Very nice, politely spoken guys.Did their job, I will definitely use them again.Thank you for hiring such nice, polite and professional people for your company.

Te
Review №77

DJ and Hunter were professional but also very nice and always smiled. The grout lines in the laundry/mud rooms cleaned up nicely. My moms bathroom/shower grout lines really whitened up. Our sectional and oversized chair look almost like new and of course the carpets are clean and look fresh. They did an outstanding job. Thank you.

Br
Review №78

The guys did an amazing job today and were very polite and informative!! I will definitely do business with them again in the future!

Th
Review №79

I couldn’t be happier with the professionalism of the two gentlemen that provided exceptional service with shampooing the staircase and bedrooms! They were on time and the whole process didn’t take long. I also loved the online scheduling.

Ch
Review №80

SS overbooked the day, so a crew was sent from Greenville. Guys were young, one was polite, the other rude. I had spent hours moving furniture so that they could clean my bedroom carpet and the tile in our kitchen and laundry room. The last team that was here had really sold me on getting the tile cleaned and I was excited to get it done.The tile looks terrible. I could have done better with bleach and water with a mop. There was a 2” ring around both rooms where the machine never touched the floor. The technician told me that their machine can’t get closer than that without ruining the baseboards and subfloor. I told him it was not ok to leave an untouched dirty ring around the rooms.One guy just went out and sat in the truck. The other came in with a towel and wiped around some of the walls, explaining that this was all they could do. Even though I booked tile clean, that didn’t really get the tile clean, I should have booked an additional service too.It was a complete waste of $239, and our bedroom smells horrible, carpet still wet and it’s 2 full days later. Very disappointed!I did send two negative messages immediately, actually while they were here, but no response from anyone.

Ch
Review №81

Will and Zach were both professional and polite, and did an excellent job with cleaning several high-traffic carpets and rugs in our home. We look forward to using Stanley Steemer again in the future!

Jo
Review №82

These guys were super professional and very detailed. They showed up in the window of time and communicated that they were on the way. Able to get out all the stains(from my crazy kids)!

Pa
Review №83

Responsible polite hardworking employees.Knowledgeable eager to please . Very satisfied.

Te
Review №84

The young men were polite, wore masks, wiped thier feet. They conversed with me, not just came and went. They offered me to check thier work after each cleaning. Then they shampooed thier foot prints back out the door! Wonderful job, have already recommended.

Sh
Review №85

Daniel was very friendly and professional. He cleaned the carpet in our camper. Great service

Ch
Review №86

Stanley Steemer employee that was at my house was today was great. Very professional and knew his trade. Carpets look awesome and was giving instructions on drying time etc.. before he left. Recommend to everyone..

Aa
Review №87

Also cleaned my sectional in a very timely manner wore mask and used manners. Will be using the service again.

Ta
Review №88

I had 3 carpet rooms cleaned. Jacob and Michael did a great job and were very knowledgeable and helpful. Recommend these guys to anyone!

Ta
Review №89

Nick was very professional and did a wonderful job!

Pa
Review №90

Guys were on time (a little early). Moved necessary furniture and very quickly got to work . They were very efficient...did a great job!

Br
Review №91

They were very professional and did a great job. I will be using them again.

Te
Review №92

Excellent work! We will use again.

Gr
Review №93

Fantastic, very professional ...would highly recommend them and use them again. He was very courteous and impressive!

Ji
Review №94

Very polite and professional! He did an amazing job! Would highly recommend!

K
Review №95

Wasnt feeling safe or clean in this apartment rented so since winter is coming staying in more called for disinfection of apt.did good job fell safer now staying in place so much,they did better than the management here .during this uncertain time nice to have this extra help to make you feel safe while staying apart the 😷🚿👍😷two young men were worth it .mike and partner great young men !I have Limited income but Id call these guys again.Thanks stanley

Da
Review №96

They were professional, thorough and worked fast!

Po
Review №97

Exceeded my expectations, cleaned tile floor and grout to look new.

Sa
Review №98

Second time using Stanley Steemer, and both times were very good. The guys, Daniel and DJ, were polite, punctual and did a super job. You wouldn’t know we have two cats and a dog after they were done. Highly recommend!

Ry
Review №99

I worked with Allen to have an area rug cleaned after an unfortunate pet accident. He and his team were pleasant and took care as not to damage the delicate rug. Very happy with my experience.

St
Review №100

Clint was very professional very kind. Had lots of knowledge in what he was doing. An overall great experience.

Information
69 Photos
100 Comments
4.7 Rating
  • Address:1140 White Horse Rd, Greenville, SC 29605, United States
  • Site:https://stanleysteemer.com/location-details/Greenville-SC/949?utm_source=google&utm_medium=organic&utm_campaign=gmb_ws
  • Phone:+1 864-232-7746
Categories
  • Air duct cleaning service
  • Carpet cleaning service
  • Cleaners
  • Commercial cleaning service
  • Upholstery cleaning service
  • Water damage restoration service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • Online estimates:Yes
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