Rico Solis did a great job replacing my older kitchen and breakfast nook light fixtures with new, modern lights I had ready to install. He was very easy to work with, pleasant, provided good suggestions and cleaned up the area before leaving. Bryan Cochran was quick on arriving after Rico and did a fast job of servicing the AC/Heat unit for the season. I will definitely call and use them again in the future!
First, Melinda at the office was very professional, kind, and patient. She kept me informed when the service guy would be coming to look at the old unit in Vanceboro which had to be replaced after he diagnosed it. Melinda had us on the schedule to replace the unit within 2 days. The crew that came to install the new unit were very professional, kind, and did an excellent job putting in my mother’s new heat pump. Everything was done in a timely manner. If you want good service and a company that will stand behind their work, products, and name call Glenn’s Heating and Air.
Cody was person who came to our house, checked to see what we needed and gave us an estimate. He was very knowledgeable, pleasant and took time to explain everything to us. Cody is definitely a big asset to Glenn’s Heating and Air.Roberto seemed to be the supervisor for installation crew. He along with all the other guys working on the installation were very pleasant and seemed to know what they were doing. They worked well as a team. Roberto is also a big asset to Glenn’s.My wife and I feel good about choosing Glenn’s for our job.,
I needed a new AC system in the home we just purchased. I had attempted to get quotes from two other companies with no luck. I then called Glenn’s and Glenn showed up at my house 2 days later at the time scheduled and had me a quote in a couple of hours. We then scheduled an install date and the install team showed and completed the installation in one day. They were very professional, willing to answer any question I had, and all were very polite.
We used Glenns Heating, Air Conditioning and Electrical company to install our HVAC unit a couple of years ago. They made great recommendations and performed an outstanding install. This particular service was just a seasonal maintenance on our unit. They were on time, professional and quick in their work. Excellent quality and value!
Donald and his crew were on time, kind, knowledgeable, and professional. They immediately identified what needed to be done and took care of it quickly. I will never call anyone else. Highly recommend! A++++
My AC stopped blowing cold air at 2am on a Sunday in the middle of summer (naturally). I called Glenn’s on Sunday morning and they had someone at my place within hours. They fixed my problem quickly (capacitor was fried), and they had the part on hand to do so so no return trip needed. Everyone was so nice and I am so impressed with how easy they made it. Highly recommend!
Called st 9 am. Repairman arrived at 11 am. Replaced capacitor and system running again by 11:39 am. Fair price. Excellent service. Will never use anyone else.
Today was the 4th time that I have had this company do repair work for me. Each time the service was efficient an affordable. I would highly recommend their services.
The technician was very polite and informative about what he was doing and did a wonderful job of explaining exactly what was going on. I most definitely recommend Glenns Heating and AC to anyone who wants a company that treats their customers like family. A special thank you to my technician Steven Turner
Our heat went out on the Tuesday before Thanksgiving. We were obviously not happy. We called Glenn’s on a referral from a friend and they were out to inspect it within a few hours. They were able to diagnose it very quickly and gave us an estimate on the spot. We weren’t thrilled that we needed a new unit but it was time for a new one anyways. We accepted the estimate and they put us on the schedule for that Friday! We could not believe that it would be that fast. They showed up on time as promised and completed the job in about and hour and a half. We received a new unit and new programmable thermostat. They even fixed our gas fireplace while they were here. We couldn’t be happier. We will definitely recommend them in the future!
Installed new recessed lights in living room and ceiling fan for the screen porch. Clean, affordable, professional.
The water tube on the ac unit was clogged. The tech cleared the tube flushed it and repaired a small hole . He, Brian, was very nice, regarded my home respectfully and treated me well. He even gave me some tips which I appreciated.
Heat pump was checked for coolant. Needed 2 Lbs of coolant. Electrical cord running from the heat pump to house was frayed and cut by service used to cut grass. Air handlers were checked with no major issue. Very professional and staff arrived on time.
I am a Realtor and have a property management business and I need HVAC maintenance on a regular basis. Glenns Heating and A/C always do a good job for me. They are very responsive to my service needs and do quality work at a fair price. I recommend them to all my real estate clients.
Bryan was a great repairman. He was on time, worked well to get our AC working again. Yes, I will call them again if and when I need help with our units. Thanks so much for your help!
Bryan was great! He explained what exactly was wrong and showed us the issue. Thank you for being prompt and taking care of our issue.
Great service with friendly technicians. Would definitely use them again. Highly recommend!
Steve showed up ahead of schedule… Super nice guy great customer service. Very professional would highly recommend Glenn‘s heating and air to anyone. 🙏
Extremely responsive - Arrived within an hour of calling. Very knowledgeable - Resolved my electrical problem fast by knowing exactly how to logically troubleshoot the problem. And Highly professional and respectful. This should be your ‘go-to’.
Fast, professional and honest. Donald and Frank showed up quickly after my call and fixed my issues in no time. Highly recommend.
Arrived on time. Quick diagnosis and repair of warranted issue. Always reliable. Great service.
Cody arrived on time and was very professional.He was very thorough and explained in layman’s terms our options. I would definitely trust them to install my new AC unit when I have to purchase one. Fingers crossed not too soon though!☺️
My ac unit has been going out at least 3-4 times since we’ve been renting our house & they would send some one & fix it but it would only last a few weeks. Well the last time they sent someone out he informed the property mgmt that we were going to need an electrician due to switch gone bad..after a week or so of enduring the heat w/ceiling fans and store bought fans, the property finally scheduled an appt w/this company..& let’s just say my family and I slept like babies for the first time in weeks thanks to these wonderful guys! They were prompt, respectful & understood my frustration regarding the unit. So thankful that they came to service me even after hours. Thank you guys
The nice lady who answered the phone put me at ease . The level of professionalism never went down ! The polite fellas that came out to quote the job and the installation team (3 man team like a pit crew) presented themselves very well. They communicated every step of process what, when, how and eta’s . Impressive Company!
Very Professional but home town enough to be extremely friendly and very good at what they do. I would recommend to anyone....
They found a blown fuse under the house at a junction box. The fuse simply may have been an old 30 amp fuse. A new one restored the operation of my thermostat and subsequently my AC.Thank you Bryan for the terrific service.
Requested fall maintenance and got appointment within 2 days. Technician was friendly, professional and finished the job quickly. Couldnt ask for more.
These people were very nice and God-fearing people. They made sure we had air for our babies and we truly thank God for that. I do apologize for writing this review very late, but the Lord told me to do it today. That is why I am doing it now. Thank you again for everything. May God continue to bless this family and business.
Water heater replacement did not have it because it is an old one but they recommend Hardees ... Thank you Glenns for the recommendation ..
They arrived and went straight to work. I had already turned the power off for them at the breaker. BIG MISTAKE . They assumed the problem was that the unit was not working due to a bad circuit board (it was off). They hot wired my fan to constantly run while trying to fix it because the power was off. Then they checked the power. They did not read the description of the problem that had been sent ahead and already fixed the fan before asking. The problem was completely unrelated. The unit worked fine but the drip pan would not drain due to corrosion. They made the problem worse then diagnosed it needed to be replaced. It may, but their service was so different than what I asked for that I need a second opinion. $170+ for a visit and fixing my fan in less than 30 mins. Now my heating will need to be maually turned on and off all day too, since it uses the same fan. Never using them again.
I contacted Glenn’s on a Friday at 4:20pm and they had a technician at my house by 4:30pm. He was nice and respectful and fixed the unit within 30 min. I’m so impressed with their promptness and the fact that he wasn’t irritated to be at my house at 5pm on a Friday! Will be using them every time in the future!
Brian showed up on time and easily diagnosed the issue. He didnt try to overprice or make unnecessary repairs. He explained the issue and fixed the problem. Brian also gave us some feedback about our unit in general and things to start budgeting towards. If you are looking for a trustworthy company this is it.
Did a great job..cleaned up all of area..very pleased with the installation of new gaspack..
Pleased with work. Able to get appointment in short period of time. Very professional.
Dustin was prompt, professional, courteous and proactive in finding a solution to our problem. Saved us much time and expense through his expertise and diligence. I have already made a positive referral to a friend for Glenns Electric. Thank you.
Byron came out, knowledgeable, friendly people person, and experienced... good guy definitely invited to the BBQ lol... good stuff... my family says thank you
Glenns is the absolute best in town! My HVAC kicked the bucket on Sunday and Donald arrived promptly on Monday (same day as my call). He gently informed me that I was in need of a new outside unit. After careful consideration, based on his top notch expertise, I decided to purchase new equipment for both the outside and inside of my home. The installation was completed today (Wednesday). Im so thankful for the install crew - special shout out to Robert for his knowledge and professionalism.
Glenns team did a great job getting my new unit installed along with doing some needed electrical work. I would have to say they were professional, punctual, and their quality of work was exactly what I was looking for. I would highly recommend them so look no further for your Heating, AC and Electrical work. Thanks guys!
This company is awesome!!! Arrived on time, was pleasant and professional and gave an excellent price. Have used them before, will use them again and will recommend them to anyone. Thank you Cody.
Thanks for fixing my AC so I dont have to suffer through the weekend! Technicians were friendly and professional.
Excellent customer service all around from them. Bryan was exceptional. I would recommend them in a heartbeat and would use them for all my work.
Great! Very courtious and professional technicians that analyzed the cause and repaired it quickly.
Bryan Cochran was very polite and knew what he was doing. He came in and found the issue and fixed the problem instead of trying to force sale other things that wasnt needed. Because of Bryan, if I have any issues again, I will be using Glenns heating and air.
Donald came out the same day to fix my AC. He was efficient, knowledgeable and very friendly! Great service.
The team from Glenns came three days early to install a mini split system in our garage and related electrical work. They were responsive, quick and professional. We will use them for similar work in the future.
Donald was the tech that came out. He took the time to listen to my concerns and addressed all of them. Great customer service and explained things to me like Im a 5 year old. Because when it comes to hvac, 5 year olds know more than me!
Glenns Heating and Air did a great job. They were punctual and stayed until the electrical services were complete. They coordinated with Greenvill Utilities to get the current back on at the house. Very good job!
Well, I know who Ill be using for all HVAC needs in the future. Fantastic service.
Was not impressed.. I talked to Mr. Glenn and issues were resolved. Sorry for the poor review. I give you 5 stars for being the man you are Mr. Glenn
He was nice enough to go above and beyond and vacuum the outside of the vents because I do not have a tall enough ladder.
Very nice people! My AC went out and they came in and got the job done.
Donald was SO helpful. He told me what was wrong within minutes and helped me understand how to prevent future issues. He didnt just fix and leave but he answered my questions which as a new homeowner meant a lot!
We love Glenn’s! They are quick, professional and overall fantastic.
Always exceptional service. On time, courteous, knowledgeable, great value, clean up work area - overall awesome
Very quick response, someone came on a Sunday to fix our unit and returned 2 days later to replace one of our units. We were having visitors and really wanted the a/c to be working!! The work was done quickly and professionally. We will be using Glenn’s again.
Ashley is absolutely amazing! Not only does she handle day to day scheduling, after hour phone calls from customers, she takes the time to thoroughly listen! Ashley is certainly a jack of all trades in this business! She literally diagnosed my unit issues over the phone and was SPOT ON!!! She definitely knows her stuff! Glenns hit the jackpot when finding her! Wouldnt want to deal with anyone else! 10 stars for Mrs. Ashley! She was such a positive person who truly cares!! I just do not believe there is anything in that company that she cant tackle single handedly!!!-Nickie Rogerson
This company was great. After returning to Eastern NC to live, I have had some poor experiences. I have had 3 or more service professionals ranging from electrical to lawn care come to my home for an initial visit and not return or return phone calls. It has led me to believe race is a factor. This company came out twice and didn’t even charge the first time. Donald was excellent. It was his goal to make sure I understood what he was doing. He was courteous and called when he thought he was going to be late. Ashley seemed to do all she could to get me on the schedule. I will use this company again. I appreciate the service and this company that has restored my hope in the people of this area.
I’ve used Glenn’s on multiple occasions. Most recently to replace my old gas pack. They showed up earlier than they estimated and were extremely quick and efficient. They have all been fair and professional, even coming back out to fix my old gas pack after it died a second time. The technician didn’t charge me, saying they should have seen the failed part was going out on their previous visit. I feel they deal fairly, and that’s all I can ask for.
Glenn’s Heating, Air Conditioning and Electrical has been a solid business for 50+ years. We have used them for Heating and AC repair and Electrical work. They show up on time, are professional and fix the issue at the best value to the customer. Their technicians are trained and friendly. If you want quality work and service in a timely manner, Glenn’s is the company to call!
Glenn responded quickly to our sudden heating issue at our office. He was fast, professional and knowledgeable of the problem as well as the solution. He fixed our issue within 20 minutes and we were nice and warm again by the time he left. Thanks for everything Glenn!
I have had several projects with Glenn’s Heating & Air. I am a general contractor as well as a realtor. They are very professional and reasonable. I highly recommend them to anyone. They do what they say they are going to do. I have had many good comments from the ones I referred Glenn’s to
I’ve used Glenn’s HVAC several times. They are always professional and do a great job. I’ve used other HVAC businesses in Pitt County before, and Glenn’s are head and shoulders above those others.
Excellent customer service and that’s getting harder to find these days !
Steve was professional and efficient. He explained the problem, then repaired it. Always great service from Glenn’s.
Glenn and his team have serviced my family for years and he has never let us down. Always professional and on time. His team had helped us tremendously in our times of need and has made us a priority in our emergencies. I will always pick Glenn’s!
Great experience with these guys. Quick to respond, prepared and cost efficient. Great advice on maintaining the unit and we’re honest instead of trying to sell me something that wasn’t necessary. Really appreciated their professionalism and service.
Glenns has always made us feel like we are their priority. They have fixed several of our old units and have been very helpful with maintenance and repair. It is so nice to have a local company that cares about their community and treats their customers like family!!
This is an awesome company. Very polite and professional. They are easy to get in contact with even on the weekend. If you want things done right the first time around please use this Glenns you will be completely satisfied!
Outstanding work! Called and same day fix.
If you want service from an honest and truly Christian based company, this it!The prices are fair. The response is fast. The workers work expeditiously, and the time that they complete the job is impeccable!
Steve was prompt and professional. He was able to pinpoint the problem and repaired our AC in less than 30 minutes. We’re cool again, thank you!
Been using them for years. Always reliable and speedy service. Reccomend to all.
Very professional and a job well done.
Wow! I was trying to find a contractor and I came across glenns. I was immediately impressed that they have 5 stars. Then I found one bad one and now I know why they have all 5 stars. They obviously will bully you if you leave a negative review. I certainly wont use them now, what if I have a bad experience and next thing I know my personal business is posted publicly! I am actually appalled, no person deserves that.
Glenns is always professional and promptly addresses my service requests. No reason to call anyone else as Glenns is knowledgeable, reliable and affordable. I am a customer for life!
Very prompt response and fast scheduling. Technician came and diagnosed and repaired problem quickly at a reasonable cost.
Glenn, Jr. and Matt had me up and running very quickly and efficiently. They were very professional and extremely courteous. I would highly recommend them to anyone who needs heating and air services.
Our heat went out in the middle of winter. We were worried about how long it would take to get someone over and a new unit installed. I started calling friends and neighbors for a recommendation and Glenn’s name came up several times. I called, they came that day to check it out and we had our new unit up and running in two days. From talking to friends we had an idea of what it would cost and felt the price to be fair. I have absolutely no complaints about this company and would definitely recommend them.
This company is by far the best I’ve dealt with. They show up on time, they are courteous and very knowledgeable. They just installed our new unit and I would recommend them to anyone who needs the job done right.
Glenn’s HVAC always does a quality job. Robert, their lead technician, did a fantastic job of communicating throughout the project.
The guys at Glen’s hearing air and electrical are fast, reliable and professional. We trust them fully with our electrical repair needs as well as any HVAC needs with our home. The company is very upfront and honest.
Great overall. They were very responsive, showed up when they said they would and did a great job!
Great job! A professional installation of a new unit and made repairs to existing issues. I was very pleased with how fast and efficient they worked. Would definitely recommend them to anyone.
Technician was prompt, knowledgeable, and professional.. troubleshot and rectified issue promptly.. was courteous and charges were not outrageous.. would most assuredly call again if needed.
Great people, great job, arrived on time and finished quickly! Ask for Bryan Cochran
Glenn’s gave me a competitive price when I needed a new HVAC unit. The install work was first-class and included some upgrades to the existing ductwork. They have promptly responded to any needs I have had. I highly recommend Glenn’s for any HVAC needs.
Very Pleased with the services they provided. When ever i need them and call Mr. Glenn, he always says, Im sending someone by. He is true to his word. He cares about his customers and wont stop until the job is done. He has a very respectable staff and to older people like myself, thats rare to see these days..Awesome Awesome Company. JOB WELL DONE!!!!!!
Could not have asked for better service. Very professional. This is a very respectable and reputable company. They are a 1 Stop Shop for A/C, Heating and Electrical needs. They have taken care of me and my family and friends for years. Thanks Guy’s.
They were very professional and diagnosed the problem quickly. My heat was back up and running in no time. I would highly recommend Glenn’s for all of your heating and ac needs.
Nice friendly technician.... professional.
Came out to repair on a Sunday within an hour. Very professional. Great company. Will use again and refer to our family and friends!
They came as promised, quickly solved the problem, performed a little maintenance as a bonus! Professional manners.
Super fast service and technician was great with our dogs.
Glenn’s just came today and replaced our very old HVAC unit. Ours went out last week when it was very cold. We had a technician out to our house the same day! They ordered our new unit and it arrived in a week. The technicians came today and replaced it very fast. We love our new unit. The customer service here was top notch as well. I highly recommend to anyone who needs HVAC work done!
We are moving to a new home soon and Glenn’s has been servicing our HVAC systems in our current home for years now. We insisted that they be the company to inspect our new HVAC system! CJ came out and did their usual very thorough inspection and clear explanation of issues and set us up for completing service once we move in. Glenn’s has continued to impress us with their fast response times, knowledgeable and efficient work, personable attention and fair prices. We look forward to working with them for years to come at our new home!!Thanks guys!!:)Elaine and Joe Elbeery
The Team at Glenns went over and beyond expectations in replacing an undersized unit in our home. They were prompt, timely and completed the job with an eye to detail. The house feels fantastic and we cant wait to see the savings in pur utility bill. Highly recommend.
Glenn and his team did a GREAT job replacing a water heater for me. I had a water main pipe break in my crawlspace, flooded the utility room and needed a new water heater. He kept in contact with me while I had to get the flood cleaned up and dried. He kept me on the schedule and let me know whenever I was ready, he would do the job.Got a great quote, overall explanation of all the work needed AND answered all my questions. They removed the old water heater AND cleaned ALL around the area, then offered a BETTER setup based on what they saw. Excellent and High Quality work. ALL the pipework and venting was redone and looks very professional. I just enjoyed a long hot shower !! Definitely recommend !!
Great service on time and professional.I would highly recommend Glenn and his team.