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Delcor Inc. Heating Cooling Plumbing
1905 Turnbury Dr, Greenville, NC 27858, United States
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Delcor Inc. Heating Cooling Plumbing

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al
Review №1

Delcor had someone out to fix the A/C the same day I called. Justin was very professional and had the unit back up and running that afternoon. I give them top ratings all around. (From a Greenville homeowner)

An
Review №2

Great customer service and honest prices. Cant go wrong with Delcor in my opinion. We had Sam come out and fix our A/C, he was on time and knew his stuff, a very nice young man. Overall great experience.

Je
Review №3

Ive been a customer of Delcor for over 20 years. I would like to express my appreciation to their customer service and to my technician, “Sam”, for the excellent and timely response to my call. Within an hour of my call to the service center, Sam had called me twice to discuss my current situation and to let me know he was on the way. He arrived, was very professional and polite. He immediately went to diagnosing the problem. Not only that, but he informed me every step of the way of his findings and progress. Within an hour he had diagnosed the problem, removed the defective part and installed the new part he had readily available in his service van. He had my heat pump back up and running again! Id like to thank Sam and the Service Dept. for their quick response and repair of my heat pump! I highly recommend Delcor, and thank them for todays service repair!

Mi
Review №4

IVAN AND LEE came out and replaced my AC unit today and already I can tell a big difference. I have called Delcor a few times to maintenance my old AC unit but I finally gave in and had it replaced completely. Ivan and Lee arrived early and went right to work. They kept me informed with the process during the install and then explained everything when they were complete. I am very pleased with their work and I would definitely recommend Delcor to family and friends.

Br
Review №5

The fan on my outdoor unit stopped working last night. I called Delcor the next morning and the tech arrive a lot sooner than the estimated time. I really appreciate the fast service. The tech, Justin, was really nice and very knowledgeable. He got me fixed up in no time and also took care of another concern that I had. I will most definitely recommend Delcor to anyone who has an issue with their HVAC unit

Br
Review №6

Excellent professional, quick, courteous service. Tech responded in less than 1 hour on a Sat morning in pouring rain. 6 year old TRANE Air conditioner was not working before service and is working after. VERY SATISFIED! Will call Delcor if service is needed again. We would definitely recommend Delcor for all Air Conditioning repairs. Thank you for being there.

Ju
Review №7

Had 6 months maintenance scheduled for a/c. Time set for appointment was between 8 and 10 AM. Received text message from Delcor reminding us of appointment and advising us the name of Technician dispatched. A few minutes later received call from Technician Grant Jensen advising of ETA.Grant and Sam, who accompanied Grant, were both courteous and professional. He and Sam both wore shoe covers which were appreciated. They went quickly to work. They informed me after inspection that everything looked good and unit was performing normally.We have always received excellent service from Delcor and we expected no less this time. Would highly recommend them to others.

Tr
Review №8

My parents unit went out and we called. They stayed at the house past 9:30 pm. They needed a part for the repair. Sam was the gentleman that came out. He is also the one who came back and corrected the problems. Sam was one of the most professional techs I’ve had the opportunity to work with. He went well beyond his job. You could tell he really cared for his customers!!

Pa
Review №9

Two different plumbing service calls by Bailey E. Each problem was accurately diagnosed. He offered reasonable options. Execution was quick and effective. Well done!

Te
Review №10

Called first thing in the morning to report my AC wasn’t working. Grant was here within 2 hours. Had it up and running in 30 minutes. Very professional young man. I highly recommend him!!

St
Review №11

Called at 3:35 pm for service and the technician was at my home at 3:45 pm. It was an issue that we have had before so signed up for the maintenance plan. Hopefully, that will prevent the issue in the future. Giving 5 stars for the speedy response and professionalism of the person that scheduled the visit and the technician that came to my home. I also appreciate that the technician put on booties before entering our home.

He
Review №12

Sam had quick arrival time about 10 minutes from my call to Delcor. He was professional, took time to explain everything and gave tips for maintaining our system. Highly recommend!

Ma
Review №13

I would recommend delcor because of Kyle any day! He was patient with me as I had a meeting and 3 kids doing their own thing. He remained professional throughout the entire visit. Very appreciative for his recommendations for this new home owner! Thank you Kyle!

Ro
Review №14

Justin and Sam were as professional and courteous as they could be. They explained everything to me so I could understand the problem they found and how they were going to fix it. These two employees add, in every way, to the excellent reputation that the Delcor company already has. I felt that I was getting service from men who really knew their craft. Someone at your company is doing a great job of hiring exceptional employees.

Ja
Review №15

Delcor Heating, Cooling & Plumbing is the Best!A five star from first hiring them, upon moving to NC in 2016!They have never let us down and their work is professionalwith experience workers. Thank you Decor from the Pelletts

Re
Review №16

I would give 10 stats if i could. Highly professional and courteous. Justin was amazing and took care of the problem immediately. The office staff is always friendly. I definitely did not feel like I was an inconvenience to them (as another company made me feel) I am happy to be a Delcor customer and wouldnt hesitate to recommend them to anyone.

Ge
Review №17

We have a service plan with this company and they recently repaired our water heater over the weekend. Very efficient and affordable. I highly recommend.

Au
Review №18

We called for our AC unit to be serviced and Delcor sent someone out the same day. The technician Sam was awesome and very informative. He knew what the problem was and solved it immediately. Thanks Sam for your hard work!!!!

We
Review №19

Called Delcor at 1pm when my AC broke down. They immediately answered and they lady who answered said she would have someone out that afternoon. Within an hour I received a call from Sam to let me know he would be at my home in 20 mins. Sam was on time and within the first 15 minutes knew what the problem was. Sam is very knowledgeable, polite and professional. He worked quickly to fix the problem and had my AC up and running within a few short hours.

Me
Review №20

They were quick to respond! I called on a weds and Justin was there on Thursday! Very knowledgeable and very nice!

Da
Review №21

Had a part sent there from another company and when I arrived to pick it up NOT A SINGLE PERSON knew what I was talking about Got very frustrated and left No one has called me about this part yet and that was two weeks ago

Ma
Review №22

Delcor was very polite & courteous. Explained everything they were going to do to fix our air. I would recommend Delcor to everyone that needs heat or air repairs & new installed.

Er
Review №23

Enjoyed this work experience with the company. The technician was very professional and good at what he do. Thank you so much.

Je
Review №24

Grant was timely, professional and he explained everything to me in terms that I could understand!! I’ve been using Delcor for HVAC services for years and they never disappoint!!

An
Review №25

Sam completed our HVAC maintenance and did a wonderful job. He was very thorough and professional. We have been very happy with our experience with Delcor.

Ch
Review №26

Grant Jensen from Delcor came out quickly diagnosed my issue. Ordered the parts and had me up and running as promised in a timely fashion. Price was fair and reasonable. I would recommend them for anyone needing services they offer.

Na
Review №27

The gentleman that came to my home was knowledgeable and worked quickly, I felt very comfortable that he knew what he was doing! Justine knows his systems, he had me working in less than an hour. I will use Delcor again for my Heating and air needs.

To
Review №28

James was awesome, he came in and looked over the entire system. He made recommendation on how long the system would last and recommended a semi-annual inspection

Da
Review №29

We had to call Delcor’s emergency line today because of a major, unexpected leak caused by our HVAC. Justin from Delcor was at our house within 10 minutes to repair the issue! He was extremely professional and very knowledgeable. We will forever use Delcor for our heating and air needs.

Pe
Review №30

From calling to request service to repairing AC they were top notch!! Serviceman arrived at the designated time, listened to my problem and repair was done in 15-20 minutes. Great company!!

Ki
Review №31

I would like to give the young mens Trent, Grant and also Kyle 5 Stars for helping me with getting my new AC unit installed you guys did a awesome job, very professional, very attentive friendly and knowledgeable thank you so much signed a very happy customer. Mrs.Young

fr
Review №32

Very professional service. It is a pleasure to call someone that knows and understands your hvac unit.Justin Vick is a very knowledgeable tech, a great asset to the company.

Al
Review №33

Chris arrived the same day I called and solved our problem quickly. Great service!Update: Had to call Delcor out today for my upstairs AC unit. Justin was here the same afternoon and was very helpful in explaining the issue while going over all the options for a resolution. Will continue to use.

El
Review №34

Work done right, the first time. I use them for both my plumbing and my HVAC. They are punctual and professional.

An
Review №35

We had heat go out overnight. We hired a local, reputable company to inspect and attempt to repair, but they called back to reschedule.In a panic, we called Delcor. The person I spoke with was professional and empathetic. She scheduled for a last-minute inspection to evaluate our heating system.To my surprise, Justin called within an hour of our contact with Delcor. He asked if he could come by earlier than expected, and I complied. Justin was fantastic! He inspected our system, restored heat to our home within minutes, quickly diagnosed our issue, and proposed an affordable solution. He kept in constant communication with us about what he was doing and why, and our interaction concluded with Justin setting an expectation for ordering our needed part and contacting us upon arrival of the part to schedule an installation date and time.I strongly recommend this provider based on our experience. Exceptional service when we needed it most.

an
Review №36

Justin was our tech and he did a GREAT job! Very thorough! I appreciate his hard work!

Wi
Review №37

Service was great. Technician Chris C was professional in knowing what he was doing. Chris diagnosed the problem and replaced the parts efficiently. I would recommend him to friends and neighbors.

Jo
Review №38

Great experience today. I think the guy That came out was named David.... maybe Chris.Came out and fixed the mess I made trying to fix it myself, and he didn’t judge me to harshly on my shoddy work. Appreciate it!

Ju
Review №39

Fantastic company and service! Helpful person answering the phones to schedule and really intelligent tech, Grant, that was able to diagnose and fix the problem without any extra charges along with helping me understand the system better. Back up and running in less than 8 hours! Signed up for their preventative maintenance plan today and overall couldn’t be happier.

La
Review №40

Chris Cobb serviced my unit today. Chris had previously performed annual maintenance on the unit as well. My experience with Chris both times were very positive. He consistently demonstrated courtesy and professionalism. I found Chris to be very knowledgeable as he took the time to explain what he found and provided great advice.

Ch
Review №41

Service technician was ahead of schedule and was able to come early. Great service.

Jo
Review №42

Problem with dripping noise in walls. Excellent service, knowledgeable, friendly, solved our problem quickly. I will definitely call again for plumping needs.

Ko
Review №43

Justin V was very courteous and knowledgeable. He explained everything he did and what we should expect. Justin kept a mask on and shoe coverings he also kept a safe distance when speaking to us. Thank you!

Br
Review №44

Outstanding service!!! Service technician was great to deal with and very knowledgeable.

Vi
Review №45

We just moved in our house a week ago and our heat just stopped working! We called Delcor and they got us scheduled in the same day. Justin Vick was the tech that came out and worked on our thermostat, he was very polite, very informative on what the issue was also how it could be resolved. The solution was simple and he got right to it! In less than 30 mins he was finished and my heat was up and running. He also wore a mask and shoe covers while in the house (which I wished more people did when they come to repair something in your home). But all around Im very satisfied with my service thanks Justin!

Pa
Review №46

I have had routine maintenance done twice a year on my heating and air conditioning systems by decor for over 15 years. As a company they have been a delight to work with. They have accommodated my schedule, and always notify me when they are on the way. Their technicians have been friendly and professional. Today my service was done by Frankie and Grant who did an outstanding job. I can honestly say it was the best service Ive ever had, and Ive had a lot of decor technicians at my house over the years.

Br
Review №47

Justin V. was VERY thorough AND professional. He explained things VERY well and definitely knows what he is doing!!! We would be sure and ask for him again to do any other service/work!!!

Ma
Review №48

As always, Delcor is extremely responsive and professional in their interaction with me. I definitely recommend them.

Gi
Review №49

Chris showed up exactly on time, he was polite and professional . He was also very knowledgeable and friendly . I watched him work and asked questions which he cheerfully answered . I learned a lot about my system . Overall it was a great experience, I wish more service professionals were like him . I will definitely call Delcor again and ask for Chris .

Ed
Review №50

Installed iWave-R Residential Air Cleaner. Explained operation. Discussed types of filters available to use. Explained warranty registration.

Sa
Review №51

Nick is excellent and very professional. I told him the unit could not maintain 68 degrees at night and I was very disappointed. He discovered auxiliary heat strips had never been connected. Immediate improvement.

Tr
Review №52

Justin was very professional. Called prior to arrival for routine maintenance to let us know he was on his way & verify that time was still good. Kept me informed of what he was doing and reviewed visit before leaving.

Li
Review №53

Justin is an amazing technician!. He informs me of what needs to be serviced before completing the task (professional), he is careful and detailed in the service of my heating system (excellent quality), and he is always courteous and friendly! Delcor is the only company I will call!

La
Review №54

Fast and efficient! Very nice service man

Ka
Review №55

Jeff is the best !He came out and saved our tankless water heater ! He is always so nice and on time - we appreciate all the work he has done over various visits !

sc
Review №56

Delcor was hired to perform a HVAC inspection for a home purchase. James from Delcor was prompt and professional. He explained in detail his findings. I will definitely use them for ongoing preventative maintenance.

Lu
Review №57

When we moved into our new office space, we called Delcor to handle minor maintenance needs to help revamp the existing fixtures and equipment. They were prompt (actually early!!), professional, and responsive to our small business needs helping us understand the current state of our HVAC system, and plumbing. We want to specifically thank Jeffrey Hellwege, for taking his time to go over and above our expectations - he did a great job! Thank you!

Le
Review №58

During this heatwave, our A/C went out, not only did it affect us, but our pet also...called Delcor and spoke with Casey...even though it was almost closing time, she checked and found a technician that could be at our location later that evening. Later, and not that late, the technician, Justin arrived. Very pleasurable, courteous and professional...he checked the system and asked some questions. Once he checked outside and then the drain, it a very short period of time we were up and running. We have been a long time customer of Delcor and will remain. Few businesses can state that the customer service and the work done are equal to the ads you see for them...Delcor can!!!

Mi
Review №59

Chris completed the job in an excellent manner with all aspects of my preventive maintenance.

Sh
Review №60

Justin is a wonderful Delcor asset. He is very polite, knowledgeable, and efficient. I am pleased to have Delcor as my heating/ac company going forward.

Pa
Review №61

I always request Justin Vick to do my maintenance on my Trane Heat Pump. He is always courteous, polite, and respectful of my home. He does a thorough job and explains everything that he does. Im very happy with my maintenance plan!

An
Review №62

I’ve been a Delcor customer for more than 20 years and have never had a bad experience with either routine or emergency service. I’m a widow over 70 years old and the isolation caused by the pandemic has made for some long lonely days, so it was especially nice today to meet Frankie and Keith. It was just a routine maintenance call and I was pleased that these young men showed up with masks and footwear as they began their work. Keith worked mostly outside, but Frankie was inside and had to put up with my endless chatter. I think I was just happy to have a human being to talk to. The fact that Frankie was so engaging and personable, in addition to be clearly competent, was an added bonus. It would almost (almost!) be worth it to have an AC problem just to enjoy these guys again. 😊

Jo
Review №63

Justin Vick was very professional when he came out to fix my AC unit ! He called to let me know he was enroute. When he arrived he entered into my home with his face mask and even had shoe coverings. Which he removed and put back on each time upon re-entering . He was forthcoming with letting me know what was going on with my AC unit. Kudos to all of the staff at Delcor for being so friendly and professional !!

Ro
Review №64

Off the CHART service. Joe is an awesome plumber with a wealth of experience. Every company should strive to have employees with his work ethic!!

Ju
Review №65

Our AC has been out since last summer, finally this year we decided we couldnt stand the heat. Called Delcor and they were able to come by and see what the problem was. Were making a decision as to get them to repair the system or replace it. But so far Delcor has been great and hasnt ripped us off like other companies that have come by. Justin Vick has been very polite and professional, even when my dog decides to inspect what hes doing. Hes been on time both times hes come to our home and has been an honest and professional guy.

Ri
Review №66

Your plumber, Jeffrey Hellwege, replaced our kitchen sink faucet. He did a great job and was a really nice person. We enjoyed our time with him.

Lo
Review №67

I had Delcor come for my preventative maintenance yesterday. The two technicians, Frankie and Keith were very professional. They came on time, they were very courteous to me and took care to be respectful to my home. They were very thorough and took the time to properly check and clean my two HVAC systems. Plus they brought new filters to replace the old. Delcor should be proud and confident to send Frankie and Keith to their customers homes.

Je
Review №68

Although I wasnt home at the time my wifes comment to me was they were kind, courteous & professional...

JU
Review №69

I just signed up for a maintenance plan for my heat and air conditioning that was put in by delcor. When I set up for the program lady that I spoke with was very nice and very hopeful and patient with me. She explained the program well.Set technician that came to my house was Frankie Moore. He was very nice and very professional explain to me what he was doing with the units.I highly recommend Delcor.

Jo
Review №70

I live in an old building so something is always needing to be fixed. Richard Scott is always ready, on time, professional, and gets the job done. Very Grateful. My AC works again yayyyy

Ch
Review №71

Very efficient and gave very understandable explanations.

Su
Review №72

Had to call Delcor last weekend to evaluate my failing condenser unit. Justin came out, diagnosed and explained the problem to me, and got the ball rolling on getting the parts needed for the repair. Richard Scott came out first thing Monday morning and repaired the unit as well as performing the preventative maintenance. Both Justin and Richard were awesome and got my heat pump working again. Thank you Richard and Justin from a happy customer!

Dr
Review №73

Just completed service from Delcor professional - Grant Jensen - and he diagnosed the problem with our upstairs unit and fixed it immediately. My wife and I were very impressed and will start a maintenance agreement with them.

Tr
Review №74

Impressed with our new thermostats. Air has remained stable since purchase. I would like to thank Justin who installed both thermostats. He was friendly and professional including knowledgeable about the product purchased. We thank you.

dy
Review №75

I woke up to water dripping out of my ceiling and fixtures below my bathroom. Delcor had a plumber out within an hour to help. I worked with Joseph, who was highly competent, professional and accomodating. He did everything he could to minimize cost, and help me understand what he was doing.I would highly recommend their services.

An
Review №76

The attic air handler in the house we were set to close on today was rumbling and vibrating the upstairs for the previous week. After having another company attempt to repair it several times and finally being told that the sound was just normal, I called these folks at 7:30 A.M. They dispatched Grant, who arrived at 11:00 A.M (which was an hour earlier than promised). All I wanted to know was whether a full replacement of the air handler and/or heat pump could fix the problem so that I could either close on the house or back out of the sale.After about half an hour of work, Grant not only identified the problem but he also fixed it. The HVAC system now sounds just like a did when we contracted to purchase the house and were about to go close as I type this review. The price was perfectly reasonable and I couldnt be happier with the company or the particular technician they sent. Thanks again, Grant!

Pe
Review №77

Weve been customers of Delcor for at least 6 years. Theyve never let us down.

Pr
Review №78

Contacted Delcor to request AC service. Technician Justin Vick arrived promptly and supplied quality and professional service. He was courteous and offered a clear explanation on todays service and the benefit of a regular maintenance contract. Made sense to me. Thanks Delcor!

Pa
Review №79

Justin was very prompt and efficient. He was wearing a mask and shoe covers. Thank you Justin for your great service!

El
Review №80

My husband and I were so impressed with the prompt and friendly service from Justin Vick this morning. We highly recommend Delcor and Justin. Trustworthy and dependable.

Ja
Review №81

Used Delcor to replace a hot water heater. They did a great job. We appreciate the service and will definitely use them again.

Gr
Review №82

Christopher Cobb was super efficient, professional and polite. Identified the problem with my unit, repaired it and finished within an hour. Definitely the best service one could ask for.

Cl
Review №83

They have a Great Customer Service and the time frame was two days. And like to ask and answers questions with their best interest.

Ja
Review №84

Justin was very knowledgeable and efficient. He was respectful with wearing a mask and shoe covers. Excellent service.

ma
Review №85

Grant was absolutely wonderful. The best Tech I have ever had 😇

Gr
Review №86

Justin and Sam were very professional, immediately put on the booties which I greatly appreciate and face masks. Very professional, nice, courteous and remembered the house and answered my questions. Very thorough.

Jo
Review №87

Van number 135. Pulled out in front of me causing me to lock up my brakes and then gave me the finger very unprofessional

el
Review №88

Well pleased with the service.

Bo
Review №89

Justin Vick was great. He was friendly and very knowledgeable. Took the time to explain what he was going to check. When he was finished he told us what the problem was and how he fixed it. He answered all our questions and concerns.

Ro
Review №90

This is the 2nd time Ive had Delcor out to my home and wasnt disappointed. Justin is a HVAC wizard. When they say you should leave thing to the professionals its because of the thousands of hours or experience that the normal person just would not have. Understanding that, this should be your first choice and very reasonable prices.

Ca
Review №91

Justin was informative and efficient. He came with a mask and wore shoe covers in the house. Excellent and professional service.

Cl
Review №92

Justin Vick did a great job. Very professional, efficient, and knowledgeable!!

Wa
Review №93

Recently had Delcor inspect heating system that appeared to not be working properly. Delcor responded quickly with technician Craig. Craig was very courteous and professional. Craig quickly determined that the damper that controlled air flow to the second floor bonus room was not working. The problem was quickly fixed. I have always received very good service from Delcor and would highly recommend them for heating/A/C and plumbing service.

bo
Review №94

Justin vick was the best tech I have every had. He explained everything great. I would recommend him to anyone.he was on time very professional in explaining everything. Also casey pate at front desk made sure all my needs were met as well. .

ne
Review №95

I received amazing service from this company. Everyone was professional and they answered all my questions from start to finish. Brock Whaley took the time to guide me through the process and responded to any concerns I may have had. If you want the work done professionally this is the company Delcor!!!

Da
Review №96

Genuinely, seriously impressed by Delcors service! My technician, Justin Vick, called ahead of time to verify it would be cool if he could show up early (absolutely), was both friendly and professional throughout (from mask and physical distancing to booties to protect my floor), walked me through what he was doing, was quick and thorough - and to top it off, he was just a great dude! Delcors amazing and Ill be using them again. :)

Ge
Review №97

Frankie was professional and thorough. He did a great job and I was very well pleased. It was DELCOR quality!

c
Review №98

Very polite and professional. Quality job

Ca
Review №99

Had my ac worked on by Justin Vick who was very knowledgeable and professional, got the job done right.

Br
Review №100

My rating is for the technician, Greg, as much as Delcor. Greg helped with the upstairs A/C and couldnt have been more professional or friendly. He took great care with his social distancing while also including me on what he was doing to fix the unit. Couldnt be more satisfied with his work.

Information
10 Photos
100 Comments
4.5 Rating
  • Address:1905 Turnbury Dr, Greenville, NC 27858, United States
  • Site:http://delcorinc.com/
  • Phone:+1 252-321-8868
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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