The only reason I gave one star is because the lady that open the store was so polite and friendly very warm and welcoming! however the service is HORRIBLE!I would not recommend this place to my worst enemy!! I asked for a pink and white gel set and got acrylic for one thing not to understand something totally different to overcharge and STILL SCREW UP!! I was so disappointed the lady who did my nails even left acrylic underneath my nailbed, did a clear pink over my nail which was NOT WHAT PINK AND WHITE IS. They still charged 48$ for gel which it WAS NOT And pink and white which it was Also NOT
Always a great experience! The staff are all awesome and they all do fabulous work! Ive been a customer over 15 years which speaks for itself!
Very nice salon staff. The deluxe pedicure is my favorite treat to myself. They know how to take care of feet.
My experience here has been okay, but my most recent experience has been the worst. I had gel pedicure and a sns manicure. The young lady doing my nails was obviously struggling to do my basic pedicure as it took her over an hour. I assumed she was new and still training so I remained patient; however, I can tell she just gave up and did a rush job because I now have gel polish all over the skin of my toes. She made no effort to clean it.Someone came over to help do my nails since it was taking so long with my pedi. The SNS was sloppy and when I addressed it, she just said that’s how she lays it on. Well, it wasn’t very good and I’m embarrassed of my nails.I won’t be back.
The workers were very friendly and the service was absolutely amazing I will be going there to get my nails done from now on.Thank you ladies for a awesome job well done ♥️♥️♥️
Nice atmosphere and lovely operators. Very professional and are great at their craft.
I’ve had at least 80 pedicures in my life.. this one was the BEST!!! I will be driving 40 minutes here every chance I get!! Thank you!!!
I always get the SNS nails. These girls take their time and they also give the beat pedicures.
Totally unbelievably satisfied the service was great I will be back and hope I get the same person that I got she did an awesome unbelievable job thank you VIP
Vy is great. Good conversion and great nail tech.
Been going to his place for close to 9 years. Great place and friendly folks.
Owners are nice the husband and wife i was going there before they owned the place i like these owner more the old one talked about there customers in there language they thought i didnt understand them but i did
Just wonderful and positive vibes and good energy! I love it there already. 💯 Finally found me a nail shop I can go steady with. Good things good things! 🤞🏾
Cant wait to return.They do an Amazing job.
I went in on a Tuesday and my polished chipped on Wednesday called to inform the owner he says can you come in. I went into the shop and he charged me full price because I wanted gel instead of what of regular polish. I wa disappointed with how he handled the situation and wasnt trying to resolve or at least discount me. No polish should last only a day no matter what.
I was very pleased with my nails 💅 ☺
The people are very nice and friendlyIts very CLEAN. Great place . My nails always look good.
Owners were very nice, pedicure felt great, building was clean however, nail polish and acrylic are old. Skill levels are not high. Did not like the results of French tips because they were cloudy looking versus clear and each fingers did not have a similar shape. Could have saved $60.00 ... never again .
I love the service and the staff! They do an awesome job! Love love love it!!!
Will never waste my time here again. Worker didnt get my nail shape right. When I didnt like the color, the older guy argued about me wanting to change. Said my nails was 27, and then when it was time to pay changed the price to 37. I see why no one was at this location while I was there for 2hr.
I Love Stephen! He does great nails! I go every 2 weeks with my daughter thr shop is clean and the staff Is very friendly
Love it here. Steven is the best and his wife
Nails broke mid-cuticle
They are very slow. Not enough workers. It shouldnt take 2 hours to do one person hands.
Great customer service as well as work quailty pleased to pay for service received
I love the customer service
Great nail technician got me in and out and great prices
I love this place, have been going for years. The owners are super, the prices are reasonable, and the service is awesome.
Very polite. Clean an professional. Quiet an Serene. And the nail tech was Excellent! Im very picky but i didnt even have to explain what i wanted. This is my new salon!
They did a good job.. Very nice ladies
The people @ VIP Nails are really nice
Great service wait time short good selection of colors. Will be making this my go to nail salon.
I really like this place and the people are very nice and do great work. I like Linda most of all, she does a great pedicure!
DO NOT GO TO THIS LOCATION....I HAVE BEEN GOING HERE OFF AND ON FOR A FEW YEARS AND I HAVE HAD ISSUES WITH THE OWNERS OVERCHARGING BUT ONE PERSON WHO ALWAYS DOES MY SERVICES....HE OVERCHARGED ME MORE THAN ONCE. AND HE TRIED TO SPIT ON ME AND I WILL BE FILING CHARGES AND A COMPLAINT WITH THE BBB....THEY NEED TO BE SHUT DOWN. I ONLY WENT HERE FOR ONE PERSON AND SHE WAS UNAVAILABLE. I ALLOWED HIM TO DO MY NAILS AND HE DID THEM FAST AND SLOPPY AND I DO HAVE PICS. HE IS VERY DISRESPECTFUL AND OVERCHARGES PEOPLE OF COLOR....DO NOT GO HERE. A COMPLAINT AND PAPER WILL BE FILED!!!
They get 2 stars based on the low cost solely! But as they say you get what you pay for the customer service is atrocious and they try to find ways to swindle you out of more money.
I have gotten my brows done here for years and they are ALWAYS on point but...I recently started getting my nails done and I tried the sns twice and both times it only lasted about a week before it cracked and came off. I think Ill go back to gel polish
Ive been a customer for 10 years. Im treated special and get the BEST care. Best pedicures and 3 to choose from and love my gel nails. Like the SNS too...Thanks Bam. I even have the hubby hooked on mani and pedi..#lovemynailsandbam
Great nail salon and the staff is very friendly
Was not the best at all. I think she didnt want to do it, my feet still looked dirty, and she didnt remove no hair from my brows.
Horrible customer service!! Only been twice and the past two times they argue with customers, they get upset when you ask prices. They also trash talk you for not wanting to buy gel polish.so when you purchase the acrylic full set and polish be careful because the polish is old and clumpy and then that’s when they tell you well you should’ve got gel instead.I’m not picky nor one to complain but when you spend your time laughing and arguing with your customer because you have low quality polish it’s rude and you don’t need to be in a customer service position! Rude and I will never spend my money here again !
Customer service here is terrible!!! I used to be a consistent customer and as of today I WILL NOT BE RETURNING!!! I was completely ignored by the staffing here and told that they were too busy to do my eyebrows and to come back later. I’ve seen them do this to customers before but this is the first time it has happened to me. This will be my last time coming here.
Charlotte does a great job and is very nice
THIS PLACE HAD MY BLOOD PRESSURE RISE TO ITS HIGHEST ! TERRIBLE SERVICE, I WILL NOT ATTEND AGAIN EVER . FYI THEY DO NOT DO LONG NAILS, IF THEY DO ITS 7$ REPAIR FOR 1 NAIL, ILL STICK TO MY USUAL, QUEEN NAILS ON HICONE ROAD ! THERE EXCELLENT !
Great service, best ever
Great customer service and great quality of work done
Gotten both a set and pedicure only thing I dont like is that they dont do designs
I dont go here lol
Wifey loves this place!!!
Good service
Bad service very rude i asked them to fixed something and they had a attitude terrible work was really rasist tried to make me pay for unfinished work the man got mad because i asked them to fix my toes and he got mad and wiped the polish off with his hands and than he kicked me out
My toenails were cut crooked
Always the best
Love it!!!!