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A&R Environmental
25200 Gov Stockley Rd, Georgetown, DE 19947, United States
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A&R Environmental

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Ma
Review №1

A and R, because of their expertise and skill identified leaks and subsequently mold. Following remediation, my condo was a more comfortable place to live. Furthermore and most importantly, I was most impressed by their integrity and as a result, I trusted their opinions. I worked with Robert and Dylan, both very nice men and who were most concerned about eliminating the problem in a timely manner. Also, Amber and Nicki helped w scheduling appointments that worked w my schedule. I would highly recommend A and R / Core 24.

Be
Review №2

Core 24 responded to my online request for a quote, within minutes. The crew got here within a couple hours, on a July Saturday, in Rehoboth.Robert was the manager on site. He was very knowledgeable and very professional. He was also a really nice guy, easy to work with & easy to trust. Ive been in the restoration business, so I was watching, listening & honestly judging. I was extremely impressed with their work from start to finish. They are dealing directly with our insurance company. That takes that work away from us which is a bonus.I HIGHLY recommend Core 24 Service, and Im a tough customer to impress because I know the business.

Ja
Review №3

Professional, Punctual and friendly service. Great experience, highly recommend it

An
Review №4

Core24 Services delivered a professional and responsible team highly committed to quality and customer satisfaction! During the estimate, Rob Runkles explained the services the team would provide and inspired confidence. The scheduling, contract and payment process were easy. The onsite dryer and air duct cleaning team were courteous, efficient, and let us know when they ran into an unexpected challenge. I appreciated their openness to contact Rob, keep us informed and was impressed that Rob came out and then went the extra mile to fix the problem! He has the experience, and the commitment to quality and customer satisfaction that sets him head and shoulders above other service providers! Im extremely satisfied with not only what Core24 did, but how they did it-- with great attention to detail, caring for my home as if it was their own!! Thanks Rob!!

ed
Review №5

Great service by wonderful professionals. Robert was friendly and knowledgeable as he explained everything he was doing in great detail. I would use this company again!

Do
Review №6

All staff were incredibly knowledgeable, professional, polite and pricing was reasonable. They answered all my questions thoroughly. Did an excellent job of clean up too.Cleaned duct work in a two zone house and replaced all crawl space plastic in a very exacting manner. Totally happy with results.

Ka
Review №7

I really loved working with this company. From Nikki in the office to Robert an his crew onsite, there were never any issues. Robert communicated, sent pictures and explained everything in simple detail. Work was completed in a timely fashion. I would be happy to call them again for any job I have.

Ca
Review №8

Core 24 was honest, fairly priced, on time, knowledgable and respectful of my home. Very Hard Working!!

Pa
Review №9

A&R (Core 24) did a great job remediating mold, reinsulating, and waterproofing our crawl space. I would recommend their services. They were knowledgeable and able to explain their process. I was able to ask questions about the materials and I received informed answers. I highly recommend their work.

Do
Review №10

Quality professional service and attention to detail. Wonderful experience and I highly recommend their service.

Th
Review №11

ARE did an exceptional job getting rid of some mold growth under our house. They were responsive to all if our questions and the job was performed by 2 exceptional young men. They were tidy, quiet, and polite. They knew what they were doing and even advised us of a potential problem under our house. Their price was very reasonable. We definitely called the right company!! Highly recommend.

Ni
Review №12

A&R are simply first class. The office and field staff are friendly, knowledgeable and professional. We have used them for a variety of services and most recently hired them for a duct cleaning. The work was performed as agreed and there was nothing to clean when they left. We are extremely satisfied this and every other time we have needed to call on them.

Ca
Review №13

This company is outstanding! I would contract them again in a heartbeat, should the need arise. Robert came out for our initial inspection and gave us his recommendation. Almost immediately, I received his email with the job estimate, which included a military discount to honor my husband. Stephen was here all day for two days straight, with helpers Conner and Jordan. I think its important to note that though they worked for hours on end, never once did they get frustrated, or curse, or show anything but the utmost respect for my family and myself. We needed our HVAC systems with vents and returns cleaned, but we wanted someone that was NACA certified. They also found some mold, and quickly treated that as well. I cant praise these guys enough for their hard work, diligence, and professionalism! Thank you so much!

De
Review №14

OMG I hope you never have to use A&R Environmental but if you find yourself needing this service do not hesitate to call them. Roberts knowledge, compassion, and outstanding communication skills gave me peace of mind the moment I spoke to him. The work was done on schedule with no issues and the condo was left spotless. As upsetting as this water damage was, I cant stop talking about them. Robert, Connor, Isaiah, Steven, and Jordan - a great team doing amazing work. Thank you all so much. And, I cant leave out the office staff, they were awesome too!

Su
Review №15

The service was excellent. The repairman couldn’t have been better. My hot water heater leaked and my crawl space had a large amount of water on the plastic. All work was done in the same day they were called. The manager did all the work and he took pictures before and after his work was completed. He knew I was a new widow and he couldn’t possibly been more helpful or kinder. I would definitely recommend A &R.

Su
Review №16

I have used them for two projects. Always professional, courteous and dependable. Did a great job, cared about my situation and worked with me to get things done as quickly as possible. Would recommend and re-hire!

VA
Review №17

I can’t say enough good things about A&R Environmental. I contacted them in Sept 2019 when I noticed mold growing on a wall behind a piece of furniture. They arrived within 24 hours and did a thorough assessment and determined several walls, ceilings and floor tiles had a reading of 99% dampness. It was much worse than I had originally thought. They helped me trace the source of the water leak to two neighbors above me, whose HVAC had been flooding. They immediately brought in a HEPA air vacuum/scrubber to pull mold spores out of the air, and dehumidifiers to dry up the moisture. They installed a plastic barrier for mold containment and opened up the walls, removing all mold. When removing drywall, floor molding and door trim; they were very meticulous and cut neat lines that made it easier for a contractor to come in behind them and repair the damage. It took about a week for the moisture to dry up, but they came every day to document everything with photos and moisture meter readings. The technicians (Steve, Robert, Dylan) answered all of my questions and concerns, and explained things that were easy for me to understand. Because the flooding mainly affected my laundry & HVAC room, they coordinated with a 3rd party company to remove my HVAC and hot water heater so that moldy walls could be removed; and later coordinated for them to be reinstalled after my contractor did the wall repairs. They also cleaned the air ducts to ensure the mold had not spread throughout the house. They were so good at the mold remediation and water mitigation that both neighbors also affected by the flood also used their company. A&R coordinated directly with my insurance company, as well as the company of the neighbor who caused the flood and ensured me they would work with me to develop a financial plan to pay any costs that the insurance companies did not. A special thanks to Nathalie and Lauren who called and emailed me regularly with updates and assurances. A&R went beyond my expectations and not only eradicated the mold from my house, but throughout the process ensured my health and safety was their top priority. I hope I never had to use their services for mold remediation and water mitigation again, but I would not hesitate to call them again if needed.

Vi
Review №18

I used this company to remediate a crawl space, remove mold and install a vapor barrier. I cannot attest to the job because I actually cant get into the crawl space but they were very courteous and timely.

Da
Review №19

I had a water line to my ice maker rupture. This is my second home so the water ran for a few days. A&R was refered to me by a friend. I called them about 6:00 pm on a Saturday and they arrived within 2 hours. They had all the right equipment to extract the water and dry things out. The first night they worked till 3:00 AM. They continued on with removal and replacement of insulation and the vapor barrier. They did some mold mitigation in the crawl space which wasn’t covered by insurance but needed to be done.One of the things that really impressed me was the response to telephone calls, text messages or emails.Robert, the manager, always answered calls or got back to me quickly.As an Electrical Contractor, in business for 45 years I would highly recommend A&R Environmental.David Bitner

Mi
Review №20

The front office promptly responded to all of my questions re their duct cleaning service. The crew was polite, explained what they were doing and appeared to have done a very thorough job!

To
Review №21

This company showed up right away and completed the work fast and completely. I recommend them for first of all when called and completing the work in a very professional way. Thank you so much!

Sp
Review №22

A & R Environmental was hired by the owner of the building to perform remediation services in my office. When I met the technician, Robert, he exhibited professionalism and was an excellent representation of A & R Environmental. He took the time to explain in details the process and procedure, time lines, and other expectations. He was punctual with arrival and departure times. I was very impressed with the care that the staff demonstrated while performing the services. The staff ensured that any exposed office furniture or equipment was covered and protected from any debris. Everything was handled with care!I had the opportunity to speak with Natalie, she was very kind, attentive, and understanding. She expressed an interest and concern for my situation and was more than willing to make accommodations. I will be sure the recommend A & R Environmental to anyone who may need these services. Keep up the great work!Rated 5 Stars.

De
Review №23

We recently had an ice maker line break causing major water damage to our secondary home in Selbyville, we were devastated as the damage was severe and our only saving grace was this company . Robert was there within hours and stayed until wee hours of the morning . His professionalism, knowledge, combined with compassion and outstanding communication skills gave us the peace of mind and confidence that we so needed . Robert went above & beyond, always responding to text and answering our calls, sending pictures and keeping us informed .This ordeal with the amount of damage was horrific but I can honestly say without this company & Robert the entire situation would not have had the outcome nor went as smoothly .I would give them 10 stars if it were an option .Dave & Denise Bitner

Mo
Review №24

Our company hired A & R Environmental as we, at the last minute, encountered mold issues at a commercial job site in Sussex County, DE.When I called to ask for a quote - they were quick, reasonable, responsive throughout the process, and professional.I had the opportunity to work with Lauren directly - and she was awesome.Will defiantly work with A & R Environmental again; and I highly recommend them to our colleagues. Keep up the great work folks!Thank you!

Ju
Review №25

Wesley and his career provide a stress free experience every time! A&R is responsive, pays attention to detail, and stands behind their work! We have used them multiple times and I HIGHLY recommend them to anyone in need of their line of work!

Ni
Review №26

Super service! A&R identified the issues and presented a comprehensive plan to resolve the problems. They were prompt to arrive and left the place clean and tidy. Great communication and follow up throughout.

Cy
Review №27

A & R are the best! They state what needs to be done and do for the price they state. No surprises. When I need them in a pinch (which is most times being a Realtor), they are there to help me in a timely manner.Always a pleasure to work with.

El
Review №28

Nice, friendly people, very informative, and helpful understanding

je
Review №29

A&R Environmental is an extremely professional and courteous company from the owners all the way down to their field technicians. I highly recommend their services.

Jo
Review №30

They did a great job taking care of our unit. They were prompt, careful, and thorough. I highly recommend them!

Le
Review №31

A&R Environmental was an excellent resource for us, providing mold remediation and extensive clean up. They were timely, professional and great about keeping us informed throughout the process....actually refreshing in a society where customer services sometimes seems to suffer. I would not hesitate to recommend them to anyone.

Je
Review №32

A&R was fantastic. Wes came out immediately to assess the damage caused by a water leak from the refrigerator. When dealing with insurance, I wasnt sure how long it would take to get started or how much it would cost. They called the next day and said they could start the following day. It took 10 days for them to take everything up and dry, which was amazing considering how much damage there was. The guys who came out, Rob and Steve, were knowledgeable and worked all day. Felt like wed been long-time friends. Wes took care of handling the insurance claim and submitting all the correct documentation. I literally didnt have to do anything. Natalie called regularly to give updates on the progress of the work, and every time I called, she answered. I never had to leave a message. I would recommend them to anyone, large projects or small. They can start early in the morning and stay until you ask them to leave. Thanks for everything guys! and Natalie.

Bo
Review №33

Wes and his A & R team are amazing in every respect! After contacting them, they were on the scene immediately with a plan for remediation of the water damage caused by a broken pipe. They know what they are doing and the work was done in a thoroughly professional and timely manner. When they finished, they left with everything totally neat and organized. We have had some experience with other remediation companies before we found out about A&R and we would never use anyone but A&R going forward. We cannot say enough good things about A&R and highly recommend them!

Sa
Review №34

My experience with A&R Environmental was absolutely wonderful! The owner, Wes, and his best friend Steve, were the most educated young men that I have ever met in reference to mold remediation and encapsulating. Natalie, who is Wess wife, was very accommodating and kind to work with, in reference to forwarding contracts, certifications, and other paperwork to me. I have been dealing with the moisture in my crawlspace for 31 years, and have spent thousands of dollars attempting to keep it as dry as possible. I even paid a mechanical engineer to look at the crawlspace to get his thoughts, and he felt I was doing the right thing by leaving it open with power vents. This was totally wrong, because mold was growing on the joists, and it even got into the duct work, which meant the mold spores were coming into the house, and we were breathing in toxic mold. A&R took out all of the wet insulation in between the joists, cleaned the mold off of the joists with special products, and sealed every nook and cranny in that crawlspace so not one stitch of air could get in or out. The grand finale was placing a high-tech, very small dehumidifier into the crawlspace to capture all of the humidity to keep everything dry. Well, I have never been so happy in my life, because our crawlspace is now as dry as it can be after 31 years of total frustration and money. I would highly recommend Wes and Steve to anyone doing mold remediation and encapsulation. Wes, the owner is very particular and very much a perfectionist about his work. His compassion about his job performance is over and above the regular contractor in todays world... I honestly cannot say how pleased I was with the job, and how wonderful this company truly is! You want honesty, integrity, and highly skilled work ethics - A&R Environmental is without a doubt - the real deal. Sally Green

Ka
Review №35

The team came on time, were neat and professional. They were very considerate of my health issues in their remediation approach.

Gl
Review №36

A&R provides fantastic service and quickly cleared up our problem. I would highly recommend them for any job that needed to be done.

Information
100 Photos
36 Comments
4.9 Rating
  • Address:25200 Gov Stockley Rd, Georgetown, DE 19947, United States
  • Site:https://watermoldrelief.com/
  • Phone:+1 302-856-7600
Categories
  • Air duct cleaning service
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
  • Online estimates:No
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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