user
Scott Samuel - State Farm Insurance Agent
7777 Warren Pkwy Ste 355, Frisco, TX 75034, United States
Appearance
Scott Samuel - State Farm Insurance Agent

Comments
Ad
Review №1

I recently needed new Renters Insurance and reached out to Brandon who was excellent. Very knowledgeable and provided me quick service and excellent rates and made everything so easy. I am reluctant to change my Auto Insurance (creature of habit!) but that might be coming next because Brandon was so great!

Wi
Review №2

Each interaction I have had with State Farm has been professional and very polite. They are upfront and get what I need done quickly. Glad I work with them.

De
Review №3

When I spoke with Jorge, he was just so kind and very helpful. He knew just what to say and told me everything I wanted to hear, I highly recommend!

Tr
Review №4

Helped me with getting my 2 vehicles fully covered as well as renters insurance. He’s definitely quick to respond and answered any questions I had.

JC
Review №5

Had a great Experience with this State Farm! As a Teen insurance is really hard to find at a good price but they where able to work with me and give me the best price posible.

Ca
Review №6

Brandon was super helpful getting my insurance coverages moved over from another state & agent, and they offered an even better rate for both!

ho
Review №7

Jorge is amazing person to work with good customer care and service couldn’t ask for anything better!

Ma
Review №8

Aidan helped me get an amazing deal on bundling my car insurance and homeowners insurance policies. I had reached out to several agencies when shopping for policies but State Farm was the only one able to get me the coverage I needed within the price I was wanting. Aidan was knowledgeable, efficient, professional, and friendly and he made me feel comfortable throughout the entire switch. Thanks Aidan and Scott Samuel State Farm!

Fl
Review №9

Great customer service Kiiller!!! He is the go to person!!! I will be referring all my friends and family to him!!! Thank you Kiiler!!!

Ma
Review №10

Scott and Brandon have been the BEST to work with. Answering my questions and making sure I got the coverage I asked for. I will be referring them to family and friends.

Vi
Review №11

Scott is very impressive, he helped choosing car and home insurance with best rates in the market

Re
Review №12

I used to have a different insurance provider and was looking for lower rates, and Brandon from State Farm provided me with details around my auto and renters policy since I am not well known on these details much. I am so so happy with the switch, everyone is so friendly, personable, and responsive. I would recommend him to anyone.

Ma
Review №13

I use to have a different insurance provider and was looking for lower rates, I went to State Farm since they are so well known not expecting too much. I am so so happy with the switch, everyone in Scotts office is so friendly, personable, and responsive especially Vanessa. I am working on switching my other policies over now so I will have everything with them and I wont switch again. I would recommend to anyone.

Ro
Review №14

Aidan and the State Farm team are truly awesome! The insurance world can be a really frustrating and gross industry, but Aidan is a perfect unicorn diamond amongst the nasty muck of insurance policy. He took great care of me when I was looking into getting a new vehicle and moving over my renter’s and other insurances. If you ever need insurance, ditch that deep voiced dipstick at Allstate, and ask to be in Aidan’s hands instead. They’re better. Softer.

Da
Review №15

Brandon was very helpful. Helped me find the right policy that fit my needs and some great discounts. Highly recommend these agents

To
Review №16

The follow up from these guys is great. Brandon contacted me and actually listened to my needs and came through well above my expectations. Highly recommended!!!

Ni
Review №17

Vanessa was great! Very friendly, straight forward, and quick with getting me a great rate

Li
Review №18

Great Agency! Aidan Kilbane was friendly, attentive and professional! He was very helpful in finding the best options for me and my family. He made it easy to shop for insurance. I would absolutely recommend this agency to others!

Je
Review №19

Scott is very knowledgeable and always responsive when I have questions on my home owner or car insurance. It is great having him as my agent. Really nice experience.

Ty
Review №20

Great service, absolutely quick response times and professional employees here. Looking forward to continuing business with them.

Br
Review №21

Brandon with State Farm was very helpful and gave me the best options for my car insurance. His customer service was impeccable ! Would recommend to anybody

Li
Review №22

What an awesome visit I had with Vanessa! She was very polite, professional and was able to save me money!! Thank you Banessa!!!

Ma
Review №23

I had a problem and was very worried so I called Kiiler, told him what was going on, he said don’t worry Mary let me look into this and I will get back with you. Within 30 min my phone rang snd it was Kiiler. He fixed my problem and even made it better than I could ever of hoped for. Thank you Kiiler for going over and. beyond. Mary.

Sa
Review №24

We had the pleasure of working with Brandon! We are first time homebuyers and he was great with explaining every detail on the policy on our homeowners insurance and got us a great deal. As well we were able to save money on our auto/motorcycle insurance by switching! Thanks Brandon!The Stevens

Ai
Review №25

The office was extremely professional upon calling. I had the need for an updated auto and renters quote and Scott’s staff was able to take my request and supply me with the quote in no time at all. If you’re looking for a friendly and professional agency to handle all of you insurance needs and more look no further! Scott Samuels Agency is the best out there!

ki
Review №26

Scott Samuels Agency is superb. They are very professional and knowledgeable about their insurance products and extremely helpful. Aidan is courteous and genuinely interested in his clients and their needs. I highly recommend them.

Ti
Review №27

Aiden is very friendly and helpful. He’s a great agent to get a quote from. I recommend giving him a call to see if he can save you some $$$.

De
Review №28

I worked with Aidan on a home+auto quote and he was everything you’d hope for in an insurance agent. He was friendly, attentive, delivered on his promises and showed that he cared about getting the right policies for me. Shopping for insurance is so tedious, but Aidan made it a memorable experience. If you’re quoting out insurance, talk to Aidan! He’ll get you the best quote possible and make you laugh while he’s doing it!

Kr
Review №29

Aiden went above and beyond helping my family get the best quote and coverage for our needs! He is the only agent I will trust from now on. Very knowledgeable in getting what is best for you.

Jo
Review №30

The Scott Samuel Agency is extremely professional and helpful in navigating the world of insurance. They have a supremely knowledgeablestaff that is courteous and respectful. Aidan is pleasure to deal with and reflects a love for his product and a sincere concern for those he serves.

St
Review №31

Brandon was SUPER helpful in working through my immediate needs. I moved to Dallas from Chicago and have to transfer all my SF policies. He was quick, knowledgeable, and really likable- a real plus. I hope to do business with this office for another 20 years as I did with my SF agent in Chicago.

Ke
Review №32

Brandon is incredibly helpful and understanding. He finds the best, and fastest, way to get things done. My experience here has been better than any other insurance company - including a different State Farm agent.

Kr
Review №33

Spoke with Aidan Kilbane on the phone! Such a great and positive attitude! Doesn’t hassle you or over sell anything. Looks for what is best for you! Gave me some really great quotes for Auto & Auto + Renters!

Jo
Review №34

Aidan was very professional and informative when he gave us quotes over the phone. He answered all our questions thoroughly. He was very personable and made us feel at ease!

El
Review №35

I have been with Scott Samuel for several years now. Lately, we have been working with Vanessa, and she has been very responsive and helpful with our questions and updating our policy. So easy and quick! Very much appreciated!Edited to add: We recently purchased a new home, and Vanessa and Brandon were so helpful with navigating the process.

Al
Review №36

I spoke with a gentleman named Aiden on the phone and I was more than satisfied. He was professional, courteous, and knowledgeable. After a brief conversation, I received a really great quote. I would use this state farm location again for my insurance needs, and you should too.

Ke
Review №37

I highly recommend Aidan Kilbane as an agent! He was polite, friendly, and cared deeply about finding the best deal for my husband and I! He represented this establishment well and I will remember his customer service going forward with my insurance needs.

Ju
Review №38

I was able to get a home and auto quote from Aidan Kilbane who was very professional and responsive. He was knowledgeable about the coverages offered and made himself available for any questions I had. The quote was very reasonable given the quality of coverages!

Di
Review №39

Aidan did an amazing job representing State Farm. He was very professional and willing to answer our questions. He was very relational and knowledgeable. He made the process very easy. Make sure you ask for Aidan!

Pa
Review №40

Connected with them to get auto and home insurance quotes. Aidan Kilbane was very helpful. He answered all my questions, and showed me how to save a lot of money. I highly recommend them.

Ab
Review №41

Working with Aidan at Scott’s office was wonderful. He answered all of my questions regarding a home and auto quote. I highly recommend him when shopping for your next insurance policy!

Ho
Review №42

AIDAN is literally the most helpful and kind person. He helped provide us with great information and made the process so easy! Ask for Aidan!

Jo
Review №43

Spoke to Aidan on the phone for an insurance quote. He was friendly, professional, and thorough. He did a great job! Would recommend him to all my friends!

Ja
Review №44

I’ve been with USAA for years but I was getting a new car so I was shopping for insurance. The Samuel agency handled my requests but gave me some of the best prices and services I have ever experienced. I’m a State Farmer for life!

Ay
Review №45

They got the job done and that’s what’s important to us? We were ghosted and not taken serious by lots of insurance companies. Scott believes in us and we will be doing business together for a while!

Jo
Review №46

Fantastic Agency! Aidan Kilbane did a fantastic job helping explain coverages to me and was very professional, making sure I understood everything included and excluded. 10/10 absolutely recommend!! Make sure to ask for Aidan!

Aa
Review №47

I was assigned a young lady Vanessa. She handled all my insurance needs on my move from Arkansas to Texas. Handled it all very professionally and in a timely fashion. Scott Samuel is extremely fortunate to have her on his staff. Best wishes Vanessa your the best!!!!

Je
Review №48

I love it when customer service is detailed and honest. I highly recommend Aidan. He is professional, helpful and friendly. Need a quote or have a question, just ask him!

Ro
Review №49

Had the chance to talk with Aidan and was surprised by his professionalism. Truly helpful and cared about getting the best quote for me. A great representation of State Farm

Ju
Review №50

Recently moved into a new home. I’ve always used Geico for car insurance and decided to shop around. I got set up with Aiden and he was AMAZING. Very professional and quick to respond. He answered all my first time home buyer insurance questions! I wish I could leave more than 5 stars!

An
Review №51

Cant recommend Adian enough! Hes one of the best around. State Farm has been our insurance company for years, theyve never disappointed.

Ja
Review №52

I spoke with Aidan Kilbane on the phone. He was very helpful with all of my needs and very polite, probably one of the pest representatives I have spoken with. I Definitely will be coming back to State Farm Scott Samuel in the near future!

Jo
Review №53

Aiden was a huge help! I got my new apartment insured and the process was really simple. First time living on my own and Aiden came in clutch with the savings! Thank you!

da
Review №54

Aiden was very helpful in finding me better rates for both my vehicles and my renters insurance. He explained to me all that State Farm has to offer, which makes it a no brainer to use them for multiple things. Will definitely recommend him to friends & family! If I could give him 10 stars, I would!

Ke
Review №55

Vanessa helped me tremendously when I was making multiple changes to my policy. She answered all my questions and helped me make the right decisions along the way. She was very responsive and I never had to wait long for the information I needed. I have been with State Farm for 18 years and having people like her employed will make me a life long customer. Thanks!

Cr
Review №56

Agent Aidan Kilbane was very helpful in finding the best options for me. I look forward to continuing business with him and State farm

Ho
Review №57

Aidan is a a great representative of Scott Samuel - State Farm Insurance Agency. He is efficient, responsive and genuinely cares that what our family was getting is what we needed in the way of our insurance needs.

As
Review №58

Spoke with Aiden about a quote and he was amazing. Professional, friendly and knowledgeable. Would highly recommend.

Jo
Review №59

Agent Aidan Kilbane was very helpful in finding the best options for me and my family. We look forward to continuing business with him and State Farm.

vi
Review №60

It was great so work with Aidan. He helped me to answer all questions in a quick and timely manner.

Jo
Review №61

I spoke with Aidan on the phone, and he was very polite and helpful. He was able to answer any questions that I had, and he was available the moment I was hoping to speak with him on the phone

Al
Review №62

My husband and I worked with Aiden on getting a new insurance policy, and he was simply the best! Aiden presented us with many different options, was patient with us, answered all our questions, got back to us in a timely manner, and best of all, he made sure to get us the best deal. We highly recommend working with Aiden!!

To
Review №63

Aiden was great to work with and helped with all our insurance needs and questions. Would highly recommend to others.

te
Review №64

Aiden, was really helpful he answered all of my questions and quoted me a decent rate. I definitely will recommend to family and friends.

Ma
Review №65

Brandon assisted me with getting my car and renters insurance. He was very professional and knowledgeable. Highly recommended. Thanks, Brandon!

Ma
Review №66

I dont usually do reviews, but the service I received deserves recognition. Ive been with State Farm since 2016. I have all of my policies with them from car to life Insurance. I am more than pleased with the great rates, service, professionalism and knowledge that Scott and his team provide. Hes the best. Anytime I have a question or concern he is quick to take actions. I would highly recommend his agency. He can help you from home loan origination, auto loans and all insurance needs.

Jo
Review №67

Aidan Kilbane is the representative that helped me. He was professional, kind, and thorough! I would recommend working with State Farm Scott Samuel for whatever your needs are!

Ma
Review №68

Kiiler was very professional with good values.

Sa
Review №69

Service was really good and price quote provided was way better than the competitors.

Da
Review №70

Kiiler Stephens was so amazing to work with

Ch
Review №71

Jorge was very professional on getting me a good quote

Er
Review №72

Brandon Durr was super professional, knowledgeable and made the entire process extremely easy! I highly recommend Brandon and the State Farm team for your insurance needs.

Pa
Review №73

Jorge was very helpful and I will be working with Jorge again

Ja
Review №74

Spoke with Aidan Kilbane and I can honestly say it was the most painless and easy phone call dealing with insurance that I have ever had. World class customer service.

Na
Review №75

I was helped over the phone by a man named Aiden Kilbane and he was super informative. He answered all my questions and led me to having an overall great experience over the phone which doesn’t happen usually so I was very grateful! Great job!

Pr
Review №76

Aiden was an awesome rep. He got me a quote and was over all great at customer service!

Gr
Review №77

Talked with Aidan and he was extremely professional and gave me all the information I needed very quickly

Ch
Review №78

Working with Statefarm has always been a pleasure. I just purchased a 2021 Hyundai Sonata and usually calling insurance companies is a freaking drag, (i’m looking at you, health insurance companies) but working with Statefarm has been great, and Aidan, the gentleman that i’ve been talking to up here has been real great, real helpful and is a real personable dude and will definitely get you taken care of.Give them a shout!

No
Review №79

I had a great experience with the costumer service and enjoy being assisted in all of my needs!

Sh
Review №80

I LOVE this company. The reps are the BEST. They make sure I get the best discounts possibleSave us a lot of money. Ask for Max he is so respectful & funny. We have conversations like were good friends & have never met in person. The whole staff is great but hes definitely the go to guy.

Ad
Review №81

They were very professional, and personable. Got more coverage, for less money. Thanks for making it a pleasant experience.

Co
Review №82

Im usually not one to leave a review, but Aidan Killbanes professionalism, quality of service, and knowledge of the insurance world was seriously a game changer. He is to insurance what Jordan was to the 96 Bulls.

Vi
Review №83

Vanessa helped me add a homeowner’s policy when I purchased my home recently. She was there EVERY time I needed her during the process.

Br
Review №84

Aidan was extremely helpful and responsive when inquiring about a quote. Great customer service!

Fr
Review №85

Jorge was a very pleasant person too talk too

za
Review №86

I got great service from Aidan! He was very helpful and professional

Di
Review №87

This branch made shopping for home owners insurance so seamless. Just sent in my appraisal and within an hour had an estimate. Unlike a few other companies where I had to spend 20+ minutes in the phone with a pushy salesman. This mama of two did not have time for that! 10/10 experience would recommend.

Tr
Review №88

I have personally worked with many insurance agents. Scott’s attentiveness and care is hands down the best I’ve ever seen from anyone in the insurance world. I was hesitant to leave my last insurance company I was with, since I was with them for many years, but after getting to see first hand the way Scott and team have treated me through my 1st big claim experience, I am so glad I made the switch. Recommend to everyone. You will not regret it.

Am
Review №89

Fantastic staff and service. Max helped me pick a plan and answered all of my annoying questions. Super helpful and great customer service. Thank you again! Super professional and kind. Would recommend Maximiliano 10/10!

ry
Review №90

Aiden was very professional and great help assisting me with getting a quote and insurance.

Di
Review №91

I’ve been with Samuel Insurance Agency for several years & have always been extremely impressed with their friendliness and professionalism. Today I had the pleasure of talking with Brandon Durr. Brandon was very helpful in helping me make changes to my insurance coverage. He was friendly & extremely helpful. He explained everything to me and answered all of my questions. Another excellent experience with Samuel Insurance Agency.

Ju
Review №92

Aidan Kilbane was great! Very timely with his response!

Sa
Review №93

Vanessa is the best agent I ever dealt with . We had several other insurances, but she has been super responsive and helped us provide best rates.

Ch
Review №94

Aidan is great and easy to work with! Straight to the point, love it.

As
Review №95

I recently had the opportunity to work with Scott Samuel & Brandon Durr. I was so impressed by how quickly I was able to get a quote. They are both very professional & able to answer all of my questions regarding switching over to State Farm. Im a realtor and would definitely recommend them to my clients.

Da
Review №96

Thanks to everyone for helping me with my insurance on my new business. They helped answer all my questions and were even able to help me with life insurance, who knew State Farm offered that! I would recommend everyone come in and speak to them and see how they can save you money!

Ka
Review №97

Scott and Vanessa were both quick to respond and help me when I needed to make updates to my policy on a quick turnaround. Very professional and thorough. Ive been a happy customer of State Farm throughout the years, and theyve earned each one of the 5 stars in this review.

Hu
Review №98

Connected with me not just on a customer level but as a friend. Super nice person and helped me out efficiently and gave me the best deal.

JA
Review №99

Max has so much patience, he is so professional, helpful, kind.... I don’t even know if I can express how much I appreciate everything he has put up with from me. Great employee State Farm has!

An
Review №100

I’ve had my car insured with StateFarm for over a year now. I am more than pleased with the service and professionalism from an associate, Max. Anytime I have a question or concern, he quickly takes action. I’m thankful for the rate and package he put together for me. I would highly recommend calling and asking for him, as he goes above and beyond to make sure you get the best deal. ⭐️⭐️⭐️⭐️⭐️

Information
23 Photos
100 Comments
5 Rating
  • Address:7777 Warren Pkwy Ste 355, Frisco, TX 75034, United States
  • Site:http://thesamuelagency.com/?cmpid=twvs_blm_0001
  • Phone:+1 972-231-5227
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Mortgage broker
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Similar organizations