Go somewhere else! They gave me a bad alignment. I told them after its not driving straight. They told me its fine. 2 months later went back because front tires were balding on the side, only to be told to rotate tires front to back. Safety is not their priority. Then tried to sell me cheap tires. Also tried to charge me $500 to fix a stripped wheel stud. Bought stud for $5 fixed it myself. Go to America tires they will take care of you.

I love this Good Guys. My whole family goes here, trust them with everything. Steven and Paul are the best. Always take care of me. Love them.

This is a great shop. Excellent service and the work was on time and done right. Paul has been in business for 50 years and his shop is proof professional and honest service is the key to success.

My husband had work done there he is 91 YRS OLD. They not only messed he entire front end up to the tune of $4,700. even the electrical horn, radio, CD player etc would not work. Upon return they redid some of it saying they couldnt work on the electrical part. Took it to his normal shop where they said it was the worse job they had ever seen. Took them the a.m. but they straighted it out and got it all working as well as the leak stopped. SENIORS BEWARE!

This tour was excellent I went in with the air conditioning problem in my truck they were able to fix it at a reasonable price I recommend this good guys tire shop for everything that your vehicle needs cuz thats where Ill be going from now on

Always great service and friendly staff

A long standing staple of the Fresno area! They never disappoint. Woke up to a flat tire, brought tire in for the repair this morning, and they handled it in like 15 minutes. Excellent job. Paul has been the store manager for like 10+ years and he knows how to take great care of customers.

It was good a bit pricey and there website gives different priced tires then when you are there in person.

$39.99 for a tire repair when you can go to Americas tire and get it done for free.

A1 service and knowledgeable staff.

Always helpful and reasonably priced

Man do they take of u had my tires balance and radiator flush fast and clean

Nice place good employees. Come here for tires and other auto needs.

I had a tire emergency, 7 minutes before closing. These guys really helped me out with No problems at all, they did not hesitate to assist my car needs. I really appreciate the great customer service. 5 stars. Thank you sooo much.

I always trust the guys over at the good guys! Pauls the man! I always trust his advice and I feel like theyre concerned about my needs and never selling me or upselling me a product! They always make you feel like youre one of the family.

This place is the best!!! I had been needing tires for months but after being scammed by a mechanic I was scared to take my car anywhere. Paul and Steven up front were amazing they explained exactly what I was getting and the warranty info. Greg and the rest of the guys were fast and took great car of my car. I will definitely make this my go to spot for all of my car needs.

Just want to say Thanks a lot for fixing my tire. Showed up 10min before closing and guy knocked it so fast and had me on my way. Now I can make it to school in the morning. Definitely earned a new customer.

Absolutely fantastic customer service. Steven (the front desk agent) is incredibly professional and accommodating to all clients and Nick (the mechanic) brought to my attention other issues with my vehicle and remedied them by detailing what needed to be taken care of the the priority of each issue. Great staff, great service, couldnt ask for anything more.

Definitely talk to Paul he has been in the business for over 50 years! He surely gives you different recommended options that will suit your needs. Very knowledgeable with product . Thank you again, Paul.

Checked the PSI in my tires and got me on my way in about an hour. I was a walk in and they were pretty busy so I thought that was farely quick. Paul was great.

Diane and Nico. service rockstars.two tires taken off of two rims and disposed of five others took less than ten minutes while the service bays were humming. this is a great tire shop.

Really good guys

Amazing service & a great deal on tires!! Thank you Steve for all your help today!! I was so stressed about the expense but you put me at ease with such a great deal!

Steve was very professional and served us well.

These guys have been wonderfully helpful. They’ve done two jobs on my car and I’m very pleased with the outcome. I’ll definitely be coming back or further help in the future.

Great service....everyone was helpful and knowledgeable

Wow! Just wow! I am so incredibly pleased with the service here! I came from discount tires across the street after being treated badly there, let me tell you! Nick the service manager, and Diana the sales associate at Goodguys tires and auto repair took great care of me, and made me feel welcomed! They handled my issue so quickly! My bad afternoon with discount tires was turned right around! Thank you all at GoodGuys!! You really own up to your name! Will most definitely coming back here for service work!

My daughter was having an issue with her car, specifically with her steering. It was almost closing time and I pulled into this their shop. The store manager Nick said he would look at it. At first he said I would have to leave it for full diagnostic but after looking at it, he said it may just need power steering fluid. I thought the same thing but the cap was positioned so that I couldn’t reach it. Somehow he did and a container of it in. I tried it and immediately it seemed to work. I then asked how much for the fluid and for what he did. He said nothing, don’t worry about it. Very kind and god work. Because of him, my daughter didn’t have to worry about how to get to work and school. Thank you Nick!

We had a nail in our tire and they got us in near closing time with a friendly attitude. The tire was beyond repair but they put a new one on in no time at all (and didnt try to push buying more, etc.) In and out in half an hour. Efficient, friendly, would go here again!

Quality service and great prices

Excellent company. They have my business for suee.

Blackstone & Herndon / good friendly is really good job! 😊

Good guys lol. This location in huge. They take good care of you.

My boyfriend M. Douthit, has had great service here for years. Hes the reason I started going here with my 1st, 2nd and now 3rd car. In fact going there today when they open to fix my headlight, get an oil change and to check my tires. They are professional and always treat us with excellent customer service. Dont want to go anywhere else.😊🚐

Excellent great job

Fabulous friendly service and very reasonable cost. Second time happy customer.

I came in with a screw in my tire at 3:45pm. Paul Seta matched my exact run flat tire and had me on my way by 5:05pm!!!Let me mention this is the second time they’ve helped me out. Last time they mounted 4 off-road tires on rims - 45mins tops from a walk in.Thank you,Scott

I highly recommend Goodguys, I first contacted Paul looking for tires for one of our work vehicles that had been sitting for months. When we got to the vehicle of course the battery was dead. We called our Enterprise Fleet Co and they sent out a local AAA Co, we received the worst customer service ever, 2 roadside drivers showed up without batteries, the last one whom I suspected was lazy finally said that we have a bad alternator, when i asked for a battery he said we dont sell batteries to non AAA members and left. 5 hours later we were finally towed to GoodGuys. I called Paul and gave him the heads up that the vehicle was now on the way and on a tow truck, no problem he said, bring it in. As soon as the vehicle was brought in the crew began to work on it, replacing the battery and tires, alternator checked out to be working good and he got our guy back on the road within an hour and a half. I would take any of our vehicles here, thank you so much Paul for the excellent customer service!

They were very nice and informative. They showed me my old tires and explained why I needed tires, that they could just take the nails out and patch it. There was no pressure in purchasing anything.

Very good customer service pretty much in and out of there in a reasonal time.

Great service. My car broke down on a road trip and they worked really hard to fix it in one afternoon so I was not stranded. Could not believe the high level of costumer service and caring! Thank you Nick and the GoodGuys team!

My boyfriend got a flat tire awhile back and they were the only ones with tires available. I was so impressed with the service, professionalism, and honesty that its the only place I go now. I havent regretted it!

Best business ive had in a long time. Will tell everyone I know. Best service Ive had in years

I took my Chevy S10 in for 4 new tires, alignment, and balancing. The original tires were expensive but they proposed cheaper alternatives they said would be just as good and last longer. The alternatives are frankly crap; they are loud, the ride isnt half as smooth, and the front two tires have lasted ~8,000 miles because Goodguys mis-aligned them and drastically overtightened the lugs. They did the same to my fathers car when he took it in. He changed his brakes last week and it took him hours because of the lugs being on so tight. You will realistically need an impact driver to get them off without a massive struggle.You have been warned - go somewhere else.

Nicest people you want to meet.

These guys are A#1 first class.

Good service. Quick and fair.

Ask for Paul he will take good care of you.

While I was on a road trip visiting home, I picked up a nasty piece of metal shredding one of my tires. Paul and the team had me in and out in no time. Have confidence in the Goodguys to take care of your tire needs.

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Very good service and helpful getting the best deal on the tires in your budget.

Good customer service, easy explanation, all around good experience making this my tire store.

Totally amazing find!! Was in town and needed tires and chose this family-owned gem because of some of the reviews. Sure, any place will have a couple of mixed reviews, so I never hold that against a business.From the moment I got there, I was treated well. Paul, the owner, came out and took my information and treated me like I had been a loyal customer for years and years. He gave me a few options on tires and invited me hang out in their lounge. Btw, nicest waiting area of any business. Couple of couches/comfy chairs and big tv. I had an appt a few miles away and left.They called me about 30 minutes later about some work that I needed done and gave me a couple of options quoted me a very fair price and time quote...and they were true to their quote.Car drives like a dream...well, for a 2003 anyway. Lastly, I had gotten a quote from Costco earlier that day and Goodguys price was about a 1/3 less.Very, very happy I found this gem. Everyone was super welcoming and accommodating from start to finish!!

They got me right in and taken care of. Really nice people and environment!

Friendly people, though prices are higher then other tire shops. Wait time was not bad during a Friday late afternoon.

Good service, decent prices, but they seem to be busy alot and you could get long wait times

Paul gave me a really good deal on a set of tires.

Whipped me right in and took the BEST CARE OF ME! Thank You!

I was Definitely shocked at the service my last trip to this specific location on Blackstone, they did not do at all what you hope to get out of taking a vehicle to get fixed and it comes out worse then when you brought it in and your bill is so high and they are also trying to charge your card before you even get there though i told them i was a street away and I want to look it over before I sign it thats when they are supposed to then charge you. I was charged for a windshield wiper that was never put on, not even the old wiper was left on there is absolutely nothing. Also What the worst of all the horeible job we went in having air conditioning and left without any, now when I turn it on it literaly only blows out hot air and it stays that way, the worst - But Clovis and I believe Herndon not exactly 100% sure but The Goodguys there they are awesome an excellent staff years ago went for an oil change and they told me a hose was messed up and not connected, they replaced it and boom I had air conditioning which I hadnt ever experienced in that vehicle and all for no extra charge now that was awesome but this Good guys on blackstone in Herndon dont please dont go there unless you like being charged $1100 dollars for horrible service, more problems, paying for things you didnt receive and most of your bill being for labor charges - the labor that they screwed up your car with

VERY HORRIBLE! Just a place I would say NO GO! I dropped off my car to get oil change. Rude! From the start. Let it slide.... they asked if I am dropping it off or waiting. I said dropped off. They say they will call and i gave them my number. 4:30pm I checked my time no call on my cell phone. Finally 5:40pm I called and they made it seem like it was my fault for not checking on my car and they rushed me. They close at 6. RUDE R-U-D-E!. Service result bad! Did not tell me when i need to go back for oil change, nothing recommended! Might as well just close down. I understand people needs job. But working like this?! Serving people like this?! I would love to say, please remember me and when I give them the same service they did to me. I wonder how they will take it. Never agian! I am taking my dear car back to their Shop! NEVER! Just UGH! I would paid double their price for some place better!Todays Date: 10/19/2016

I was in the mountains today, girlfriend had a flat and couldn’t reach me. Tried to resolve herself, employee handed her off to a manager who ended the call midway after telling my girlfriend the price rudely . Can’t blame my girlfriend, she had no idea what she was doing with the tire and was overwhelmed due to fact she was scheduled for work. Was not helpful, will not receive business ever.

Excellent customer service, professional staff and reasonable prices.

Great great great care & trust!

They always take care of me the best they can do

Honest fair and super friendly. Ask for paul

Very Professional service

Prices are not the cheapest but they get things done quickly are correctly

Professional and courteous staff, knowledgeable and helpful.

So much to complain about dont even know where to start. For 6 months took my truck in for a bounce they check it at blacksone and herndon and shaw and brawley. They both told me my rims are fine probably the radial in the tires. Replaced less than a year old tires. Still had a crazy bounce. Tell me its what the super duty does. I have been to both these stores multiple times to find whats wrong. Over 2000 dollars later. Oh you have a bad rim. So if you want to waist money go there. If you want it fixed correctly go somewhere else. Thats not including services that were done and had to go back on 80% of it to be redone. This place has parts changers not mechanics. They only have 1 actual mechanic that knows what he doing.

Great cervise and really nice people all recommended

I received good customer service, but felt i was talked into things.

Paul lied about my tire having a hole in the sidewall then he talked smack about Costco samsclub and wallmarts tires quality. He tried to get me to put a full set of tires on for a cracked valve stem = a ten dollar fix. I took my car to Costco and even though I could have fixed it for 10 bucks with a new valve stem, I bought a full set from Costco for 180 dollars less. I kept my old tires because they have no holes and sixty percent tread left but Costco said Paul talks crap all day about them. Its unethical I dont like it and I got to save almost 200 bucks because he did it. I got free balancing and tire rotations for life with the EXACT same tires he tried to high pressure sell me with the lie that I had a hole in the side wall that could not be fixed. He also quoted that my tires were all built on different dates and were garbage. 600 dollar firestones with 60 percent tread and no holes are garbage??? No hes dishonest and blows. I use to own an auto repair shop and have owned over fifty cars in my life. Im insulted and pissed I towed the car a second time away from there to Costco where they said they hear this same story all day long from lots of people. He said he doesnt get a commission but I cant believe he would behave in this manner otherwise. Its a discrace not my cup of tea. The guy at Costco was a bit cold but I was just buying tires and he didnt lie to me. I hate when people act like they have my back and they are sharpening their knife for it the whole time they are talking to you

I had put a brand new radiator in my 66 mustang hours before I had it towed to this shop. After misdiagnosing a pulley problem 3 times, I finally got my car back a week later. The brand new radiator looked like it had been thrown around the shop and they offered no explanation or any way to make up for handling parts for my classic car so carelessly.

Friendly prompt service.

Wait times are long otherwise its a good place

This place sucks. I called to get a quote on tires after I had a flat. The guy gets my number and tells me he will call me right back after he checks it out. Well that was a week ago.... Way to go, you suck as a business!!!

Fantastic service and customer oriented.

Great people work here!

Fantastic amazing services great job!!!

Paul and his guys are great.

Friendly and honest staff

Great people, fast and professional.

Great service!

Poor customer service. Was passed around and end up hanging up because theyre too busy

Great people and amazing too

Very nice and honest

Excellent Customer Service

Line was too long

They just been looking to get your money and that is it

Awesome service!

Pretty good

Too slow..

Excellent service