Great experience! Grant was very communicative and helped me schedule my tow at the best time for both of us. He was safely able to have it loaded on rollback to save me some $ and he was very professional throughout the process. Sean the actual operator showed the same professionalism and courtesy. Upfront and fair pricing. I would definitely use again
I have used them to tow my vehicles a few times. Great communication and decent prices. They take special care to not damage my classic car.
Great guys. Quick and reliable and professional. They even worked with no because Im a poor guy. I will definitely be recommending them to all my folks. God bless
Bill was absolutely amazing to work with! We broke down on the interstate and called AAA, who sent Grahams to take care of the tow. We needed to go over 100 miles to get home, and Bill took great care of us. He showed up even quicker than we expected and was highly professional, personable and kind through the whole 100+ miles. And he expertly navigated through some windy country roads to get us home safely. Would 100% recommend!
Bill with Grahams Wrecker Service was very personable, competent, and professional. As the van my husband and I drive and work with is an extremely valuable piece of machinery. Bill took every precaution to make sure nothing was damaged and was handled with care. Bill also worked with us to make sure we were safe, then called later to followup to make sure we made it back to out hotel. Michelle was also very nice and great to work with. Thank you and a high five to Grahams Wrecker Service.
The lady in the office was super nice, they had my car parked upfront and ready when I arrived there, very quick service
Very friendly staffVery detailed service
Generations auto and collision/Grams wrecker service. What a ripoff!!! They impounded a car. It cost me 820.00 to get it back and it was missing both headlights, the radio and the catalytic converter! Shame on you people!!!
This place is a over priced rip off,unfriendly,rude !!
Very difficult to work with! Past experiences were good this time horrible
Bill was very efficient. Not only did he provide good service, but he ensured our safety to make sure we were not stranded on the side of the road. Thank you, Bill!
Trying to charge me for getting items out of my vehicle
Fast and friendly. Reasonable rates. I accidentally put as 4*. I feel they did above and beyond and definitely deserve 5*
Bill helped us out and had good fast service. Thanks! Extremely helpful
Communication by email only, 2 1/2 hr wait with all requirements met, they will charge you for saturday and sunday even though you cannot get your vehicle out until monday, the price ungodly and not people friendly at all. Beyond a joke heads up...
Kyle was my driver, felt at ease immediately, easy to converse with and got me to my destination safely, very reasonable charge, a true blessing🤗thank you for coming to my rescue being an out of towner.
Bill Fleener was amazing when my tire blew. He took care of us and was very nice and professional. Thanks Bill!!!
Dude was friendly n pretty quick getting my jeep n bringing it home for me n put it right where I needed it to sit. They was pretty close to, if not the cheapest I could find on a weekend too
Very pleased !!! Initially customer service representative suggested that a different towing service would be cheaper because they were closer to our location but the few dollars wasnt that much of an issue.Driver was prompt, professional and courteous. I couldnt ask for more.
Grahams Wrecker Service did towing for my vehicle. Everyone there was great to work with. Would use them again.
They were closed but still gave me advise on where I could be helped
Was recommended by another tow company to call Grahams wrecker needed my RV I just bought pulled out of the mud a good 100 feet in. Was given a price over the phone and thats the price I was charged Scott is the one that came out and the owner. Very friendly and speedy response was quoted 90 min eta I was 45 min out and he beat me there by a couple min. He had it pulled out in no time. Very good at what he and is company do. Im so thankful I called them. They will be my first call for now on. My RV was buried deep and he had it pulled out in less than 45 min with no damage and on his way to his next call. Very impressed with their work and the way they run things! Thank you Scott and thank you all at Grahams wrecker for your excellent service. Any time I need a tow or anyone I know needs a tow. Ill make sure you are the one they call!
Wanted to thank them for their prompt service and kindness. Had to tow us back to shelbyville Would highly recommend them for your service. Thanks again.
Thanks for coming quickly Bill, very professional. I would trust them with family. They are very concerned and sincere people. Highly recommend them. Prices are reasonably set.
I was in a tight situation and they were able to help me get my car out the pound the people were very nice and kind and professional ... thanks for your help 👍
We had a flat on our motorcycle. Called AAA and they sent Grahams Towing to pick us up. Awesome service. The driver was neatly dressed, clean and friendly. Not what I was expecting from a tow company. I would recommend Grahams Wrecker Service.
I always call Grahams first for all my heavy truck towing needs. No matter time of day or day of the week they are very prompt and have great people working. They have some of the best rates in the business as well. Definitely easy to work with and always a pleasure no matter the circumstances
I went to pick up the vehicle from there a couple months ago. The owner of the company decided to play a little passive aggressive game and sent me on a wild goose chase to find a vehicle in the back to take out to take to a superior shop . After 20 minutes trying to find a vehicle, I realize they had already set it out in the roadway. I guess the owner and employees like having fun that other peoples expense. After I gave the key back to the gate, and noticed that they had set me up, they continue to pretend like they had no idea what was going on with the vehicle. This is a relatively small operation, they knew exactly where the vehicle was ...they just love playing games ....
They really worked a friend of mine to get his car out of impound thanks for the professional service
Wonderful and efficient and prompt service. I was stuck on the highway and thy came in record time and called to make sure I was ok. I recommend this tow service highly.
Our truck died today in the middle of the highway in rush hour. We had AAA roadside assistance and Grahams was sent to help us. Just wanted to take a minute and show Bill some appreciation. When youre in a stressful situation, freezing cold, and at the mercy of others, its nice to have the professionals be so nice and easy going. It was almost like he was an old friend. Thank you Bill!
Towed from Fletcher in Franklin, who are complete idiots, to Tom oBrien where they know what they are doing.
The only tow company I will ever use. I highly recommend. I’ve used them several times from auto to heavy equipment. Good honest business people.
Always there no matter the time of day no matter the weather. They have my business forever! Thank you for being so kind we appreciate it!
Andrew was great to work with and had it loaded and unloaded in a timely manner.
Old Town Car Care uses Grahams Towing for all our needs, They have all the equipment to cover the variety of stuff we work on. They have great pricing and have always had prompt service. Their operators are professional and courteous to our customers. We highly recommend using Grahams Wrecker Service for all your towing needs, big or small, they can tow them all.
The ONLY towing and wrecker service we use! Cant reccomend them enough! Scott, Michelle, and all their employees are amazing people! Highly recommend!
Superior service! I’ve entrusted in Scott and his entire crew with all my tows! Very polite, professional, and courteous drivers. Clean, Non smoking trucks. Definitely sets the standards high for other towing company’s ! Thank you Scott, Grant and the entire crew! In closing I must admit I made the mistake one time when my grandmother broke down in the Greenwood area and I contracted White ***** towing and it was totally disastrous. That other towing company spoke very very inappropriate to my Grandmother that was in distress and belittled her which made her unfortunate situation even worse. Thank you again Scott and your crew for being too notch. Never again will I stray to another company.
Curtis Hines, I am concerned by your review. If one of our drivers was unsafe, we would have hoped for a call at that time to deal with the issue immediately. We pride ourselves on employing top notch drivers with good safety ratings, and our trucks are inspected daily.We tow very few with tow lights, so it must have been an isolated incident. We are sorry for any issue.
Called for a wrecker. He showed up when he promised and gave a fair rate for the job. It was even on a Saturday. I would definitely recommend them and I will use them again when I need a tow.
I have never had such a pleasant experience getting a vehicle towed. The guy was super nice and polite and said usually I come around and its a bad day for people. So my job is to help make their day a little better. Have never heard that kind of pride during these experiences. Im mind blown at how great the experience was. Give the guy a raise.
Grahams has always been my go to for wrecker services and body work. I have used them a few times and they have always been respectful, courteous, dependable and kind. I would recommend them to anyone and stand behind my recommendation. They have always given A+ service. They are a business that has been around for generations and I can see why. They far surpass my expectations in doing business with them.
Great drivers, show up when they say that they are, take care of your car.
I would like to express my gratitude to Grahms Towing service who came out to me at 2:30 am Tues Morning to recover my vehicle where I had a mishap due to a deer running out in front of me. They were so sincere and sympathetic to me in such a time of distress. I reside in Ohio and am not familiar with the area. They not only towed my car but the tow truck driver was clean cut, very courteous and even went out of his was and took me to a local motel. Again I wish to give a huge shout out to you fine folks and your crew. I wish there were a 10 star rating as its well deserved! May God bless you all.Thank you, Mike
Broke down this morning around 6 am on the way to work, called and they quickly answered and arranged for my vehicle to be picked up and taken to the mechanic shop and drove me to my residence afterwards. Quick, friendly and excellent service. Would reccomend and will use again if I ever need another wrecker pickup.
Very great company to do buisness with. On time with my dealing with them which is very hard in this buisness
Great team, very friendly! I broke down they got me off the interstate fast and safe, very reasonable price, very helpful of the area, I was able to make things work out well and keep my schedule, thanks again Scot and Grant.
One of the best wrecker companies. They have the cleanest trucks Ive ever seen
Thank you Andrew at Graham Wrecker Service for your kind and helpful behavior when AAA used your service for our towing needs. We trust AAA and they got this right!
Mr. Graham, I can’t help but notice that you have given Mr. Chris on here wonderful accolades, However I clicked on his name and it tells a different story, a totally different story.
Dean was very polite very quick to get us back on the road again thanks again
Grahams saved my behind! I got my service truck stuck in a sinking yard and within 15 minutes they were there to pull my E250 out and get me on the road!! Very nice, quick and professional, also very affordable!
Absolutely the friendliest, quickest, and most officiant tow service I have ever seen or dealt with. Can’t say enough about how grateful we were to have them come to our rescue!
We had this company paint a Jeep grand Cherokee for an owner of a business that was a client of mine. That owner called me after they got it back, they did an ok job with the paint, but they could have done a better job keeping their opinions and thoughts to themselves. We ended up having to take it back to get some of the wiring fixed, made me feel bad and guilty about having them finish the job they didn’t complete. The owner of the vehicle can vouch for everything said here, I am saddened by this and it left me feeling very hurt and confused .
They keep your personal items they are not allowed to keep your personal item and they refused to give them to you.
Kyle is the best! Very helpful and professional!
Excellent company to work with always willing to go the extra mile to help their customers needs..HIGHLY recommend them for all your towing needs!!!
I am sad and hurt and confused. I am disappointed that the man in this picture is the same person posting these terrible reviews that are all false on a competitors Google page. I am asking the owner directly right now and here to admit and retract and disavow these horrible and false reviews on their competitors page. To understand what I mean, click on any of the reviews with the name Chris Sutton, Chris B, The picture below is this man, there is a connection, anything else is a disrespect to one’s intellect, hard to swallow this day and age couple 50-year-old men would have nothing better to do than to Make one sad and hurt and betrayed. I hope that Scott or Michelle can reach out to that owner and make things right, and not start another 20 year grudge like they have been known to do with local competitors in the past. Same old story, just different characters. And the cycle continues, unfortunately
They were prompt, friendly, and reasonable. Super helpful in a stressful situation!
FAST, friendly,and reasonably priced. Whatever jam youre in....they will help you.
Called right after an accident to find out if we could get our house key and the a**hole that answered the phone said not my problem. Thanks a LOT for the compassion. My husband got ambulanced to the hospital!!!!!
Grahams is the best rewind button to get your vehicle back to where it was before the accident. Flawless paint and body work and friendly customer service.
Graham’s is wonderful! Polite quick service at a great price!
Great wrecker service. Polite and professional. Rodney took care of my truck.
Extremely friendly, and timely! No regrets with these guys, they set the bar high for all the others.Thanks, Grahams!
Always great service friendly and helpful. Not like other wrecker services I had to deal with in past
They were very nice and understood my circumstances to work with me.
Staff was wonderful
I was in a accident and went to the hospital. 3 days later I found out they was the one who towed in my truck. My truck was totaled and when I went to get my stuff out of it all my tools was gone so I had to file another police report for that. Your stuff will be gone if they tow your vehicle in a wreck. That was my experience with this company.
These guys helped me alot, with my moms car! Thank you!
Wow what great people and very reasonable on there rates thanks again for towing our 1998 Volvo from celadon to Shelbyville, IN Thanks again from Prest Xspress LLC
Very rude unsympathetic was hit by 18 Wheeler had to be taken to hospital they towed my car I got released and had to go 30 miles to get to call there yard was running late due to road closures was let in gate to sign papers so they could get paid from insurance company and they refused to allow me to get my items from my car and said come back tomorrow so they made me have to drive 50 miles home then back 50 miles to retive my items will never recommend and will tell all to use any other company if possible
Kind and friendly but still not wanting to surrender a friends personal belongings from the car they totalled which considering the law says they have to surrender personal items?? Towing company tricks.
Never returned my call sad
They are not very observant. Have to say they are professional and by the book.
The guy driving the wrecker must have road rage issues. Pulls out in front of people and stops without signalling. His tow lights dont work either. Very unsafe and unprofessional .
Great service
They suck they were very rude and disrespectful, and took 2 days to look at my car
Have a blessed day
This place sucks!
Horrible unprofessional
Great service
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