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Johnson Heating Cooling Plumbing
555 Industrial Dr #100, Franklin, IN 46131, United States
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Johnson Heating Cooling Plumbing

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An
Review №1

This team was great to deal with. Im in Columbus and of course there are other options, but their quote for my HVAC system was competitive, and they had the parts I needed on time in a difficult supply chain year. Super happy that they use Carrier appliances as well. Don in sales and Jose in service were awesome -- very trustworthy, no nonsense, friendly and the kind of people youd like to hang out with. Excellent across the board. Thanks guys!

ma
Review №2

They were very helpful when our furnaces quite working. They gave us several options for repair or replace. We had them replace both our furnaces (its a huge house). When we decided to add air conditioning. We called them and they are going to put in a/Cs for us. They got us a real good deal.

je
Review №3

Shawn came out and gave us our third estimate to replace AC. We found him to be knowledgeable, friendly, and NOT a used car salesman. We were so impressed, we decided to go ahead and do our heat too.Nick and Trent were the installers. They promptly covered up the areas they would be traversing with drop cloths. They arrived just before 8:30am and left just before 5pm. They did a great job of taking apart the old system, installing, and cleaning up the area when finished. Along the way, I asked questions and they were answered promptly and professionally. They were very easy to communicate with and I felt comfortable with them working in my home all day.Id definitely recommend them! Their prices are reasonable, but their customer service and work is very good.

Je
Review №4

I had an issue with my air conditioning unit because of my lack of regular maintenance. Johnson had someone come out and diagnose all my issues quickly and also prepare me for future issues. The repairs were done quickly and at a what seemed like a reasonable price. They also set me up to start regular maintenance so I dont have to deal with repair issues/costs like this again for a while. I would happily suggest Johnson if you are in need.

Je
Review №5

I have always been pleased with Johnson Heating and Cooling. They are on time and effective at what they do. They are able to give you an exact appointment time, rather than a 4 hour window. They are always friendly and hard working, going out of their way to provide good customer service and complete jobs while they are there, without having to schedule follow ups. I have had technicians drive downtown to pick up parts that were needed and come back the same day to finish the work. They are respectful of your time and home, which is always appreciated.

Re
Review №6

I’ve had Allen come out to my house several times and he always does such a good job! He’s very professional, thorough, helpful, and polite. I always request him from now on. I’ve been using this company for about five years and I’m always pleased. I will always call Johnson’s Heating/Cooling when I have a new problem. Highly recommend!

Te
Review №7

Had a full system installed in September of 2020. From the install to the follow up was some of the best services I have ever received. Heat kept me warm all winter and the AC is blowing cold this summer.

Za
Review №8

Johnson’s came to our home to fix a leaking pipe. While there, the technician was very professional and honest. I would recommend Johnsons to anyone! We will call them for any future needs!

La
Review №9

Our water heater had been leaking and was no longer heating. Johnson’s came out within a couple hours and were able to replace it that day. Skylar did a great job. He was professional and answered all my questions. He cleaned up the work area and waited a while to make sure everything was working properly. He assured me I could contact any time with questions or concerns.

Ma
Review №10

I am so pleased with Johnson Heating and Cooling. I called and spoke to Amy to describe my issue and to schedule me. She truly listened and sent just the right person for the work I needed. That right person was Allen P. Watching him work inspired confidence that I would get the problem solved. Talking with him I knew I would be communicated with truthfully, and billed reasonably. Like a skilled doctor, he confidently moved from checking one thing to the next to diagnose the problem. I could tell he’d been doing this kind of work for years. He successfully found the problem and fixed it. Thank you, Allen. I highly recommend Johnson Heating and Cooling if you’re looking for a locally owned business that’s in it for the long haul and practices the good old-fashioned values of honesty, integrity, and professionalism.

Ca
Review №11

Brett was the technician. He did an excellent job. He found the problem, showed me, described the fix. He replaced the part with a much higher quality one. He provided a detailed quote before he did the job. Excellent service. I would definitely use Johnsons again.

Ba
Review №12

Jonathan was the young man who cam to service our AC. He was on time, very friendly, and very efficient. He was careful walking in the plants, and even tolerated our very yippy pug. Thank you very much.

Mi
Review №13

Jeremy was a fantastic technician. He was knowledgeable, friendly, professional, and efficient. He took time to check all the components of the system and replace the failed part. This was a fantastic experience.

De
Review №14

Fred S. Arrived on time, was very professional, Quickly located the problem with my AC. Also provide some great recommendations for air quality with being a pet owner. Will definitely call Johnsons again!

Pe
Review №15

I have used Johnson Heating and Cooling three times now and I am so impressed with their service. They go above and beyond to ensure that you are taken care of each time. Every time they worked at my house, they were very respectful of me and my home. They always show up so quickly and get the problem fixed. I would recommend this company to everyone!

Je
Review №16

Paul was very knowledgeable and helped to troubleshoot the root of the problem rather than putting a bandaid on the issue. Would definitely use them again.

Ja
Review №17

The installer did an excellent job, arrived on time and completed the job in good time. Husband was with him during the install, I did not see it until it was completed. I am disappointed that the outdoor spigot is fitted with plastic, handle and mounting hardware in a baby poo color that does not go well with the house. If I could do-over would have made sure it was a higher grade spigot. But it doesnt leak now.

Gi
Review №18

Freddy performed our service today. He was very professional and curteous. He also called before he arrived which was very much appreciated.

Th
Review №19

Really happy with the professional install of my new heat pump. Highly recommend...

Ti
Review №20

Johnson heating cooling and plumbing. Came to my home to look at a dishwasher leak we were having. They can in a timely fashion. They did not have me wait around for hours. They the two men that cam were very nice polite and even had their masks on. They were honest and up front about fees and services before they even came out. No hidden costs. They were very fair. I would call them again.

Ch
Review №21

My technician, Jesse, worked very hard to isolate our dramatic decrease in water pressure. Turned out to be a culmination of issues, however, Jesse gave us a few options to choose from and didn’t pressure us into any costly repairs. Being able to be scheduled same day by the sweet gal whom answered my call was very appreciated. She and Jesse provided a service that isn’t possessed by many anymore...kindness. And kindness is free.

Ti
Review №22

We had a water heater installed. Jesse Bryant was the installer. He was prompt, personable and professional. He did a fantastic job. Amanda scheduled our service and she was very friendly and helpful. We would highly recommend Johnson Heating and Cooling.

Ma
Review №23

I had a great experience today with Bob from Johnson Heating Cooling and Plumbing for my A/C tune up & repair. I recently purchased an existing home and know the A/C and Furnace is close to the end of its useful life. Bob checked everything out with the A/C and showed me items to watch out for to know when it would be time to consider replacing the system. No pressure to replace at this time and recommended waiting as everything is still working. He was extremely professional, knowledgeable and respectful.

Ph
Review №24

Great job. Excellent service.

Ja
Review №25

Had a central air system replaced when the old one broke. Service was very fast, and everyone we spoke to was incredibly professional from start to finish and very clear in explaining the work that was done and why. All employees wore masks when meeting us in person, and installers laid down fabric to keep our floor clean. Price came in at the low end of my expected budget, even when choosing a more efficient system than the basic offering. Would highly recommend to any friend/neighbor.

Ro
Review №26

Company picnic. Fun times.

Sh
Review №27

We discovered this morning that our water heater was leaking badly and had totally failed. Within an hour after calling Johnson Comfort, Plumbing Technician Dennis Jimenez arrived at our house, assessed the situation and went to work. In just a few hours, Mr Jimenez, assisted by Dustin Humph, had completed installation of a new water heater. The finished job sparkled! Their work was excellent!Of course, we are very grateful to Johnson and their Plumbing Technicians for getting our service restored so quickly and professionally!

an
Review №28

Recommend this company to everyone. Very organized and polite. Everything works great and they got us what we needed within a few days!!

Br
Review №29

Dennis the Johnson heating, AC, plumbing company repair man did an excellent job for us!

Jo
Review №30

I am so glad to be part of the Plumbing Maintenance Club. I recently lost my husband who handled all of our household maintenance. I would have been so lost if I didn’t have Johnson’s Heating, Cooling, & Plumbing. Caleb came out today and checked all of the plumbing and water in the house. He was very personable and professional. He took the time to answer all of my questions and make sure that everything was working properly. I’m so grateful and know that I’m in good hands! Thank you Johnsons!

Je
Review №31

Great work! Jesse was awesome! On time, professional, went above and beyond. Got me in quickly and got the job done right. Installed new water heater on 2nd floor and made it look easy. He should get a raise!

Ch
Review №32

We called Johnson heating and cooling after Home Depot delivered our new dryer and refused to install it due to an issue with the gas line. The dispatch sent someone over right away! The gentleman was very courteous, knowledgeable, and kind! He got the gas line fixed and prepped for my father in law to hook up the dryer!!! Anytime I have any other issues, Ill be calling Johnson Heating and Cooling immediately!

JU
Review №33

Bob called ahead to let me know he was on his way and approximately what time he would arrive -- and he was right on time. He went about his business and called me out when he found that a part needed to be replaced. Gave me the price and explained that the part is only warranted for 1 year so its a pretty normal repair. I agreed to it and he finished the repair and the call. Bob was very personable and, during these times, made sure to wear his mask when he was in close proximity to me. All in all, an excellent visit. Thank you, Johnson Heating, Cooling, and Plumbing.

Mo
Review №34

My expectations that were not met for rough in plumbing included; nail guards (needed at least 12), toilet flange for new bathroom, shower drain, some of the gas lines could have been hard piped in the walls for a neater job. I would recommend a more detailed quote for this type of work. I believed everything was discussed except the 3/4 gas line replumb for the generator. Paul said it would be $800. All other gas lines were discussed in the initial visit. Pex plumbing could have used some more 90 degree fittings for a neater job. Several pieces I had to purchase to complete the job.

De
Review №35

I had originally contacted Johnson Heating and Cooling to repair our ac. Turns out the builder was able to repair the unit under warranty which we were told it had expired by the company who installed it. Had Johnson Heating and Cooling come back to do an annual maintenance. Very professional and knowledgeable. Will use them again in the future.

Cr
Review №36

Rheem water heater sensor needed to be reset. Dennis was great to work with. Very knowledgeable and informative. I appreciate him taking the time to be so detailed in his inspection and explanations.

Ja
Review №37

Called and scheduled a time for them to get the estimate done for me. Was here within 5 minutes of scheduled time ( still well within the window they gave). The next morning at 8:45 exactly as discussed there were at my house ready to start. Very diligent and focused on the job at hand. Even the guy that was still learning everything paid very close attention to detail. I don’t want to have to buy another air conditioner any time soon but I would chose this company time and time again

Su
Review №38

This company and their employees are just wonderful. My 94 year old mother had her air conditioning break on a hot summer day. They arrived in less than an hour and repaired the unit quickly. Weve been on their annual maintenance plan for years and I highly recommend getting a plan and using this company.

Ra
Review №39

Your company installed a new gas water heater and also replaced the the main shut off valve inside the house . Denis Jimenez was the gentleman who did the job. He was very professional and friendly.he answered all my questions. He is a protectionist with his work. We will give a 5 out of 5 star rating. He spent a lot of time doing the job the correct way. If we need to use your company again, we would ask for him

ni
Review №40

I was sad that I had to replace the HVAC in my new home, since I had just replaced the one in my old home two years prior... but I knew who to call. Johnson did an excellent job at my last home, paid attention to all the little details, and chose a system that fit my budget and family. I felt just as taken care of two years later in my new home. Excellent response times, HVAC options from most economical to most efficient for me to choose from, and no pressure to pick a top tier system if I wasnt planning to stay in the home long or just didnt want to dish out a bunch of money. Install was just as excellent. Tucked some cables I had hanging down in the utility room, ran vent pipes so they would be out of my way, etc. The utility room was cleaner when they were done than when they got there. Great company all around.

Ma
Review №41

Bob J did my air conditioning check up. He has been here before on the check up on furnace. Excellent person and worker. I will be moving soon and hop e I find good reliable people as I have with Johnson. Been very helpful for the 14 years I have lived here. Very excellent business and employees. Thanks

L.
Review №42

We had Johnson Heating and Cooling and Plumbing out to our home to replace our water heater and to clean/tune up our furnace. So the plumber and HVAC people were here at the same time. Both did a fabulous, professional job. Highly recommend Johnson Heating/cooling/plumbing for your household needs.

Me
Review №43

Bob provided excellent service and arrived earlier than anticipated, which is what I needed. Bob took the time to explain the AC unit to me. In addition, hes a great guy. Thanks, Bob!

Er
Review №44

I am so happy with this company! We scheduled a standard tune-up. When the tech came out he was wearing a face mask, gloves, and shoe covers. I was extremely anxious about having someone in my home during this pandemic, but our tech was so incredibly kind, patient, and accommodating with me. He also did his best to put my mind at ease regarding all of the safety protocols his company has in place. We ended up needing alot more work done due to some mold growth. He explained everything very well and was quick to correct the issue. I cant recommend this company enough! We will definitely be using them again in the future.

L&
Review №45

Amazing customer service! We called because our heater went out at 10am and by 11:30 it was fixed! Very thankful!!!

No
Review №46

Excellent service. I had a serious plumbing issue on a Sunday afternoon. I called them and they showed up in a few minutes. They fixed the issue quickly. Technician was very professional, and price was reasonable. I highly recommend this company.

Li
Review №47

At 6am I had water raining through my ceiling on my first floor. I realized that it was coming from my humidifier that wasn’t installed all that well (a different company) and the drain that it was going into was clogged even though we had a service plan with the other company. I then also got news that my father in law passed away. Needless to say not a great morning. I called JHCP and Debra was SO nice! She listened carefully to my issue and then scheduled me right away. Jeremy was our technician and it was such a relief to have someone come to the home that really knew his stuff, couldn’t have been nicer, respected our property, and never tried to sell me something that I didn’t need. I will never use another company now. If you’re frustrated with companies that don’t really know their craft, try to up sell you and aren’t reliable, I would highly recommend you switch your business to Johnson Heating Cooling and Plumbing.

Je
Review №48

Johnson Heating & Cooling has been amazing to work with. We had a plumbing issue and an AC issue on Labor Day. They were able to send out people promptly to fix the issues. Our AC unit was 16 years old and finally died out a month later. Johnson Heating & Cooling sent Jon out that day after hours to address the problem. His suggestion was to get both the AC and furnace replaced as they are so old and had so many problems. But he did patiently write out detailed invoiced about the specific parts that would need to be fixed in order to get it running. We ultimately decided to replace both units to be safe as we have a newborn. Jon set up an appointment for an estimate for the new units. Shawn came to do our estimate and did an excellent job. He put together an estimate that was everything we needed and at a good price! Nick and Trent did an amazing job installing our new units and showing us how to use everything. Highly recommend this company and greatly appreciate their hard work!

Ti
Review №49

Zach was a pleasure to work with. Very profession and thoroughly completed the job staying way past dark on an outside job.

Je
Review №50

Jesse was very friendly, thorough, professional, and did a great job explaining not only what he was doing but how to cost effectively address other possible issues if needed.

Mi
Review №51

Our technician was here to perform our annual plumbing check up which is part of our membership plan. As usual the technician was prompt, courteous, professional and efficient. Having used Johnson Heating, Cooling and Plumbing for all of our HVAC service needs for over 10 years and always having great service I would highly recommend them to anyone who needs HVAC services.

ma
Review №52

Both technicians who come to our home this week were friendly, professional, and knowledgeable.We had a new water heater installed on Saturday. Zach Estes was very efficient and knew exactly what to do. He was very careful to protect our newly installed garage floor that was still somewhat tender.Bob Jorgensen is an experienced technician who quickly installed the new furnace filter that we needed and checked both furnaces and put in a new filter in the shop furnace.We highly recommend both of these men.

Er
Review №53

Called them after hours to come out for a plumbing repair and they were responsive and quick. Very clear communication both before they arrived and while they were here.

Ga
Review №54

Great service as always! Bob is very professional and extremely knowledgeable. So happy I have the yearly contract with your company!

Bo
Review №55

They were all very polite and friendly! The office and the work was fast and professional. Robert did a great job of telling me what was wrong and gave options allowing me to choose. We were told about the club membership and allowed to choose if wanted it - no pressure to sign up. It is a great savings and I recommend it and Johnson!

Ja
Review №56

Jessie Bryant was a competent & determined employee! A simple change of lower element of water heater turned into more than he bargained for but he was persistent with getting the element out and finally released! He presented your Club program & we did sign up. He was truthful that this repair might be a temporary fix & presented what a new water heater would cost with the Club program! Thanks Jessie for going the extra mile!

Do
Review №57

Bob J was the Johnson service technician that got our air-condition up an running. He is friendly and knows his job well. I appreciate Johnson Comfort for coming to our house to fix the problem right away, especially during this time. We had a new heat pump and air handler installed last August and it had been working great until the temperature warmed up Saturday, the air conditioning was not working. I went to their website and sent an email requesting service on Sunday and I had an email right away informing me that they would have a technician out Monday. Bob came fixed the problem and everything was covered under the warranty. I could not be any happier with the service I have received from Johnson Comfort during the installation and now repair of my system. Keep safe Bob and to all Johnson heating and cooling team thank you and stay safe out there.

do
Review №58

Mr. Robert Jergenson was a delight to work with today. He was very patient and thorough. He was very educational about not only what and why he was doing but also answered all of my questions about many of my concerns about duct work, maintenance, etc. He is definitely a valued member of your team and should be rewarded as such. His many years in his profession shined forth today. I will always be happy to see him on return visits.Donald Paul

Ch
Review №59

I had a very good experience with Bob and your company. I had another company check out my unit last winter and they were more interested in selling me a new unit than fixing the problem. All the stories were true when they said your were dependable and very professional. You have a repeat customer with me.

Mi
Review №60

The technician that serviced my air conditioning system today was very courteous and professional. I was contacted before he arrived, he arrived on time, explained what he was going to do, answered all of my questions, took care to maintain distance and keep everything clean. I was very satisfied with the service I received today.

Mi
Review №61

Bob was very professional and very informative. Also very friendly.He was here on time and did a wonderful job. Gave me important information concerning my furnace and air conditioner. Great people at Johnson Heating

Ka
Review №62

Very prompt and helpful. Went the extra mile showing me simple maintenance I could do to keep my A/C working well

al
Review №63

Bob was very helpful and walked me through all my options and helped me understand exactly what was going on. He was early which i appreciate! And got it done fast.

ky
Review №64

I have been using Johnson Heating Cooling and Plumbing for more than 10 years. They have provided quality service with flexibility to match my schedule and needs. Their service technicians are knowledgeable and often provide suggestions and options that serve my best interest over adding unnecessary charges. By developing trust and building relationships, they have earned my business.

ab
Review №65

Jesse called before he arrived and was early too! Very informative, professional, and quick. He identified our water leak issue right away and knew what to do. I know I can trust him! I am glad I called Johnson for plumbing services 👍

Da
Review №66

Our heater wasnt working, when I called the lady that answered was very helpful to get someone to come out fast.The technician Allen was wonderful! He resolved the problem fast and efficient. Also loved that this company does not try to push to buy anything new. He was great at explaining everything and giving advice. Definitely can recommend this company! Thank you again for coming out so fast and for the excellent service!!!Sep 3 2019Had a plumbing inspection done by Denis, he was wonderful. Thank you so much!

Do
Review №67

Paul was superior in every way. He explained the work that needed to be done, performed it efficiently and flawlessly, and was extremely professional and personable. Thanks so much Paul and Johnson Plumbing, Heating and Cooling!

Fr
Review №68

We use Johnson Heating/Kellie Plumbing because of qualityservice and product knowledge displayed by their tech people.This morning Bob called ahead and arrived on time to serviceour twenty year old furnace. He quickly checked the furnace,showed me a couple things I could do, found a part that neededto be replaced and left our home. Good people

Br
Review №69

The service tech, Robert, was very professional and knowledgeable. The news wasnt great but it was expected. I appreciate thr timeliness of his arrival and he checked all problem avenues before diagnosis of our blow moter going out and the need for a new unit and even provided us with our options to get a new unit. Thank you guys for all your help!

Am
Review №70

Air conditioning went out. We called the emergency service on Sunday. They were prompt and had the unit up and running quickly. Professional group of people.

Ju
Review №71

This morning, my husband called for service and was surprised that a service technician representing Johnson Heating, Cooling, Plumbing was able to service our AC that same afternoon. The technician outlined details that needed attention and was able to complete these tasks within a reasonable time frame. Then he reviewed his completed tasks. We highly recommend Johnson for all furnace and AC services.

Tr
Review №72

Johnson H&C is a great company to work with. Very responsive and honest as well as fair priced. I was afraid I would try and get up sold when I had to purchase a new AC, however they were very honest and guided me toward the right decision. Extremely happy with their service and professionalism. They are also super prompt! Highly recommend!

Kr
Review №73

Ive been a customer for a couple of years now and can honestly say I have no complaints at all. I always have a pleasant experience with Amy when I call the office, and our regular tech Jeremy does a great job of explaining the state of our equipment and what we can do to ensure we get as many years as possible out of it. I recently signed up to include the plumbing as part of our club membership and had our first visit today. Dustin did a phenomenal job, was helpful, informative and friendly. I would highly recommend Johnson Comfort if you are needing heating, cooling or plumbing services!

Te
Review №74

Robert was here exactly at the time he said he would arrive. Very courteous and tolerant of our over-excited dog. He went right to work inspecting our furnace. He explained some suggested additions we could make to help keep our furnace running efficiently.

Ba
Review №75

Jesse arrived on time, accessed the situation and informed me of the issue. He told me my options and remedied the situation accordingly. He replaced the equipment, showed me how to use it properly. He was a super nice guy and left the area nice and neat! Would not hesitate to call Johnson again and it would be great if Jesse were my tech.

RE
Review №76

Bob was on time and very fast and efficient. I would recommend this company and Bob to anyone in need of quick, reliable, and honest service.

JO
Review №77

What is not to like about Johnson Heating, Cooling and Plumbing? They have taken care of my family for years, starting with my parents. My husband and I are pleased with everything surrounding the recent installation of our new HVAC system. We called on Sunday when we realized our AC wasn’t working, and by Wednesday, our HVAC system was installed! 5 stars doesn’t seem like enough! Highly recommend!!

Er
Review №78

Zack is wonderful! Not only is he a very nice man. He also came earlier than he said he could be here, he made sure everything was in tip top shape before he left, and the price was much better than I thought it would be. I felt very comfortable with him. His company is lucky to have such a great employee. I will tell anyone that need something done to ask for Zack! Great job!!! Ty!!!!!!

ka
Review №79

The gentleman was personable and knowledgeable. Explained things to me.

Su
Review №80

I have been using Johnson Heating and Cooling for years and i always receive the best service and best quality for my money. I installed easy water 5 or 6 years ago and it makes it so nice not having to carry home huge bags of salt for a watersoftener. Today i got a new garbage disposal and my kitchen sink hardware rebuilt. Excellent job. They always clean up well and very friendly and courteous staff

To
Review №81

Lets just say you have a new customer. Your entire team was courteous, informative, timely, and strait forward with cost. I had been using a competitor for several years and not been satisfied for the last 3 to 4 years. Thank you for a refreshing change!

Di
Review №82

We called around 8:00 am on a Sunday and Bob was here by 11:30. He was very knowledgeable and diagnosed the problem with our air conditioner within minutes. Johnson installed a new HVAC system at our previous house and they have always provided excellent service.

Sh
Review №83

Bob was excellent doing our maintenance. He made suggestions on things we could do to help keep our furnace running smoothly, but wasnt pushy trying to get us to pay to have them done.Great company and great service.

Te
Review №84

I called late Thursday evening and a technician arrived first thing Friday morning. The technician was quick to assess and respond to our plumbing needs. Paul P. was efficient and thorough with his repairs, keeping me apprised as he went. I appreciated his professionalism greatly and definitely recommend Johnson Heating, Cooling, Plumbing and Paul!

Ga
Review №85

Johnson Heating was very responsive when my heat stopped working on a Friday evening. They had numerous options available to meet mySchedule and their technical arrived right at the specified time.He was quickly able to determine the cause of the malfunction (blown fuse) and spent extra time trying to find the reason for the blown fuse. In addition, he tightened up some loose wires in the heat pump.He was polite and professional as was their call center.

An
Review №86

Bob and Paul came to service my furnace today as part of the Johnsons Service Club membership. They were both very professional and thorough in their work. I love being part of the Service Club because I automatically have the furnace inspected each year. Were in good hands with Johnsons Heating & Cooling.

Ke
Review №87

I can’t thank everyone at this company enough. I had my 20 year old system repaired and it worked great for a week. Something else broke (fan) and I knew I couldn’t keep putting money into this system anymore. I had my new system installed today. Thank you to John, Ryan, Don and Brian for all their help. Their customer service and professionalism was outstanding. I spoke to another woman on my first call. Again, service was amazing. I’m sorry I don’t remember her name. Everyone made a very trying and stressful time for me much easier. Ryan wasn’t even phased when the 3 year old came running and hugged him. I had dealt with a few other companies and I did not get this kind of service. I had been fighting issues with this system for the past 9 years. I am so glad it’s been replaced and I have a company I can count on now. Thank you again.

Du
Review №88

Ive had this company for the past 8 years. My HVAC is running smoothly and Ive never had an issue with them. Professional and informative/helpful.

Li
Review №89

High praise and applause for Zach and his coworker today! They couldn’t have been nicer and worked diligently to get our water pipe repaired and cleaned up the flooring as best they could. We appreciate the great job they did and obviously they clearly know the plumbing business.We certainly intend to use this company going forward and will ask for Zach whenever we have plumbing issues !Thank you!!Linda Heap

Tr
Review №90

Johnson Heating/Cooling/Plumbing (Bob) performed the annual service check on our Rheem furnace. Bob was very professional and courteous. He was also very informative of everything he was checking. He also provided several tips to keep the system running at optimum performance. Great job Bob! Thank you for keeping our system in tip-top shape!!

Mi
Review №91

We have been using Johnson Heating/Cooling for our HVAC needs since 2005 and have been pleased with the quality of service and the professionalism of their staff through the years. Just like those before him Robert Juergensen has always been prompt, efficient, professional and friendly. He has been the service technician for the last 2 of our Club Member Clean & Check - service calls. I feel very comfortable recommending Johnson Heating and Cooling to my friends and associates.

Co
Review №92

The tech was thorough and explained what he was doing as he completed the checks. He even took the time to calm down the dogs. :)

Li
Review №93

Bob did a great job with tuning up my AC unit. Friendly and informative. We have done all of our Heating/Cooling with Johnson!

Ar
Review №94

Jason was incredibly friendly and knowledgeable. I’m a Chemical Engineer (though I didn’t say so), and I know that he was being straight and very professional and reasonable with me when he identified some serious problems in my plumbing system. I would definitely recommend him to anyone looking for a good plumber.

Ly
Review №95

Great experience. Robert was very professional and personable. Got our cleaning and inspection done in a timely manner. Very courteous and explained every step. The office staff was very accomodating about getting us scheduled. Highly recommend this company and this technician.

ti
Review №96

Two thumbs up for service and courtesy. Everyone from the lady the answered the phone to the installers was great. Bob showed up in 15 minuets and assessed the condition of our 16 year old heating and cooling system. Bob, the sales person, came in 1/2 hour. This was Saturday. wow what service!! Tuesday Nick and Trevor installed the new furnace and air conditioner. They were 1/2 hour early and super efficient. This was the most enjoyable experience bar non.Jack and Donna Meece

Al
Review №97

Put in my furnace, A/C, water heater, water pressure reducer (very high pressure coming in from the tower—hard on fixtures), Halo system, and do annual servicing. Always courteous, professional, mindful of my flooring. Have recommended them to others due to my good experience with them

Ph
Review №98

I had Jason Dalton and he was incredibly knowledgeable and helpful during his service call. He listened to my needs and I knew I had a lot of work in the house to get done and he suggested a Service Club Membership. I will be using this company for a long time in the foreseeable future Im very pleased with their service.

Ke
Review №99

The tech was helpful and explained everything. He went above and beyond! Great customer service.

La
Review №100

Bob was very kind and courteous. Bob fixed issue.Larry McKee

Information
100 Photos
100 Comments
4.9 Rating
  • Address:555 Industrial Dr #100, Franklin, IN 46131, United States
  • Site:https://johnsoncomfort.com/?utm_source=googlemybusiness&utm_medium=organic&utm_campaign=Google%20My%20Business
  • Phone:+1 317-671-8994
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
  • Plumber
  • Water softening equipment supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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