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Air Environment, Inc. Heating & Cooling
201 Beasley Dr suite j, Franklin, TN 37064, United States
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Air Environment, Inc. Heating & Cooling

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Ri
Review №1

We have been contemplating replacing our HVAC units as a preventative measure on our 16 year old home and finally decided to pull the trigger. We chose Gary and Air Environment based on recommendations from numerous people. Let me say, we are far from disappointed! I called Gary last Tuesday, Wednesday morning he was at my house, and Thursday the package unit was delivered and installed. Today, less than a week later, all of our equipment is replaced and the results are awesome!Gary and his crew, Brad, were professional, educational and very down to Earth people to work with. Being in construction myself, I had no need to get a 2nd quote from anyone else because of their fair pricing. Plus, who wouldnt want to work with someone who is honest, prompt and delivers excellent results. I HIGHLY recommend Air Environment to anyone even considering repairs or replacements!

Ja
Review №2

Excellent response time when our heat went out this weekend. Gary was at the house in less than two hours. He had us up and going the next day by 10:30 (had to get parts on Monday). Very professional. Very honest. Great price. Highly recommend.

Br
Review №3

The AC service we received was exceptional by Gary and his wife. They were very efficient, timely and easy to work with on all fronts. I would highly recommend this company!

Co
Review №4

Gary and his team at Air Environment were nothing short of amazing. I called for an emergency repair and his team got my HVAC system repaired and cooling like an arctic blast. The Air Environment team was professional and treated me like a friend. I heartily recommend Gary for any HVAC issues you may have!

ha
Review №5

Air Environment is the absolute best there is. I had Gary install a new unit a few years ago when everyone else said it would be two weeks. It was winter and freezing cold and my elderly mom was visiting. He brought space heaters for us, gave me a fantastic price, and did a great job on the installation. Here it is 10 years later and the Fourth of July. My air went out, called him early this morning and he was here within 2 hours. Again it was a great price for a holiday. This company beats all other companies in Franklin and Nashville. If I could give 10 stars I would. He is the best. Thanks so much Gary

De
Review №6

Gary called me right back. . . ON A HOLIDAY! And then came right away. Time from the phone call until work completed was 1 hour and 7 minutes. Are you kidding? We went all weekend without air and they swoop in and save the day! He was honest, tried basic stuff before he opened up the unit, and in the end didnt charge me a ridiculous amount. We are truly grateful.

Mi
Review №7

Trying to get work done while out of state is a pain. Brad was easy to work with and made the process easy for me. If you value professionalism, good communication, and a great value, then Air Environment is for you.

Hu
Review №8

I recently had to replace both my downstairs and upstairs AC units. I found Gary at Air Environment through recommendations from the Westhaven FB group. I called him and he was very responsive. During his initial visit, he and his team quickly diagnosed the issues and gave me a competitive quote to quickly replace the units. I found Gary and his team professional, honest and fast. Plus, they are all around great guys.He and his team exceeded my expectations in every area. I highly recommend them!

Ph
Review №9

My wife found Air Environment Heating and Cooling through the Westhaven neighborhood FB site. My experience was fantastic. Gary and Brad were personable and punctual and focused on not just doing a job but building a long-term partnership with us. I would definitely recommend this company for any HVAC needs.

La
Review №10

My next door neighbor referred me to Gary, after a very large, well known AC service company in Franklin, charged me $1200 to replace my upstairs unit evaporator coil, less than 6 months ago; which happened to be under warranty. That’s right, I had to pay $1200 for a coil that was under warranty.6 months after the new coil was in, it quit working - again. When Gary inspected it, he advised there was oil everywhere on the line leading up to the evap coil and that it was definitely leaking. Gary further recommended that I get the (well known Nashville company for 70 years, who has terrible ratings online - 2.5 stars out of 5 on yelp as of 3/2020) to fix their work as it’s under warranty. I followed Gary’s advice and highly recommend you do the same; unless you’re looking to get jacked!Additionally, Gary did not charge me for a service call, because it was still under warranty with the other company. Typically that fee is $75-$110. Instead, he asked that when I need my units repaired or serviced, to call him - and I gladly will!

IT
Review №11

A++ Excellent customer service and makes every effort to ensure you are satisfied with your heating and air service. Gary is very responsive! He returned my message on New Years Day and came out the next morning to help me with inspection items that were not directly related to the work he and his crew had completed on my home prior to sale. Gary installed/replaced my HVAC unit and central heat/air system over the course of 4 years and both run fabulously!! A++

Ma
Review №12

I have been a long time customer with Air Environment and have been extremely satisfied with their excellent service. They do a biannual spring and fall tune up, and are always prompt and professional. In addition, I have had both my old central unit and aged duct work replaced by them. The work and installation was top notch for a fair price. Gary is fantastic. Trustworthy and reliable and knows what he is doing. Customer satisfaction is their priority. If you need someone for HVAC service, look no further.

Po
Review №13

Found Air Environment on a google search. I called the office and the girl I spoke to was so pleasant and scheduled me for later that afternoon. Their technician Gary was very professional and respectful. It turned out to be a simple fix and it was completed in about 20 minutes The price was very reasonable and a lot less that what I have paid in the past with other companies. Overall, I was more than satisfied with the service and will continue to use Air Environment from now on.

Ti
Review №14

We had our A/C unit go out this week - the hottest week of the summer. Gary came out and gave us the best deal on a new system. He took the time to thoroughly explain what needed to be done and corrected all the errors and shortcuts from the previous installers. Couldnt be happier! Highly recommend.

Ma
Review №15

We have used Air Environment for two houses now. Gary and his staff are some of the most HONEST sub contractors I have ever had the pleasure working with. I worked in construction for over 15 years and he is by far one of the best. They are know everything from repairs & replacements. Their prices are by far the most competitive in Middle TN. If you are on the fence on who to call you be a fool to not to give them a call.

do
Review №16

I used Air Environment in October to install both upstairs and downstairs HVAC systems. The first was the planned complete replacement of an 18 year old still functioning 2nd floor furnace and outside condenser. The original system installed with the house was undersized and I consulted three different vendors for proposals to solve my problem. Gary proposed what I thought was the most sound plan and his price quote was competitive. Additionally I wanted a local Franklin company who I knew would stand behind their work. Gary and his crew installed the new American Standard system (the brand I had requested) professionally and it is working very well. Major upgrades were made to tonnage, ducting size, as well as adding a new cold air return and two new feed vents.As the upstairs was being done it became apparent that my downstairs 22 year old package unit also needed major repairs. So I decided to have Gary also replace that unit with an American Standard gas/electric package unit. Again, a quick and professional installation at a very competitive price. I price shopped against the big boxes as well as other Franklin HVAC vendors.As many of my neighbors have been replacing their own units over the past several years, and as each did theirs, I asked both their vendors and the property owners many questions about their product features, costs, etc. So I was a very informed consumer going into this process and felt Gary and his company checked all the important boxes. Professional attitude and work, competitive cost and a real concern that I was happy with his work. I will recommend Air Environment to anyone who asks me and will use Gary for all my future HVAC needs.

Ge
Review №17

We were charged $90 to be lied to. Gary immediately started in on trying to sell us completely new AC units, quoting us almost $6,000 for one unit. He said everything under the sun was wrong with our unit and it wasnt worth fixing. Less than $500 later, our AC is fixed thanks to a different and honest repairman, who didnt take advantage of the fact that we were women and wasnt trying to scam us. Never calling this company again, we are extremely disappointed this is how they do business.

Je
Review №18

We recently had Air Environment replace our upstairs AC unit. Gary and his team were very nice and polite, and made sure to walk us through the entire process, making sure we understood all that was being done. We didnt feel pressured into any decision. Gary was very helpful and honest with all our questions, and even reworked some vents that were incorrectly installed by the original builders - about $800 worth of corrective work, and he didnt charge us a penny! He also worked with us financially. I highly recommend Air Environment for your HVAC needs.

St
Review №19

Great service, nice people, and quick fix. I had a leaking HVAC unit; they found the leak and fixed it in a timely manner. The staff were all friendly and pleasant to work with; plus, they charged me a very reasonable price for the work they did and didn’t try to push me to buy any additional parts, etc. Honest staff and quality work. I’d recommend Gary and his Air Enviroment crew 10 out of 10 times.

Ma
Review №20

Gary at Air Enviroment responded quickly to my call, was prompt at the scheduled time and quickly diagnosed and fixed our air conditioner. He also gave us good advice on the future of our aging unit. Above all, he was extremely fair in his pricing. Highly recommend!

Sa
Review №21

Gary and his crew were back at my home today for the semi-annual tune up of my heating and air conditioning systems. I cant say enough about his professionalism and knowledge. He keeps everything in good working order - Im all set for summer!!!

Sa
Review №22

I have lived in my home for 30 years and have had a variety of professionals work on my 2 heating and a/c units. Gary is by far the most honest, reliable and professional businessman in this line of work and I have used him for several years now. I recommend him to anyone who wants dependable service.

An
Review №23

I highly recommend Gary and his team. They were able to come check out the problem within a few hours of my calling them. They are prompt, courteous, honest, and have always gone above and beyond in helping me out. I would definitely call them again for any HVAC issues.

Ji
Review №24

A couple of weeks back my wife called me at work frantic because our heating had gone out. She wasn’t as much worried about the heating, but the dog, as he had just come home from surgery. It was the Friday of the bad snowstorm and I was sure I was out of luck in getting anyone out to repair my heating unit. I called a couple of companies. The first one did not answer their phone and the second one said they could not come out and could not promise to get out the next day either. A colleague told me to call Air Environment, so when I called I was not expecting them out but I thought I would try to get an appointment for the next morning. I was talking to Caroline in the office and I mentioned my situation with my Doberman. She told me they had a four-wheel drive truck and she would make sure someone got to me that day. Within the hour, Gary and Rick arrived. It turned out to be the power motor to the furnace but they did not have the correct one on the truck. Gary told me he would go downtown Nashville to get the part, but if the supply store was closed, he had a used one he could put in temporarily. I could not believe the customer service I was getting. He arrived back at my house with the new part and got my heat running again. I am just so delighted with the service from Air Environment, and this is the only company I will ever be using. I can’t speak highly enough about them and I certainly will be referring them.

Al
Review №25

My a/c wasnt working and I was worried I was going to get bad news that my unit needed to be replaced. I called several places and with it being Saturday morning, I knew my chances were slim. Gary not only answered the phone he was out to my house within two hours. He ran several tests and realized that it was only my capacitor that needed to be replaced along with adding a little freon. I was prepared for the worst news along with being out of pocket $5k but that was not the case. Gary was VERY reasonable price wise and I felt like he was honest and fair. I didnt feel like he was getting over on me. Great experience, he will be my go to guy from here on out!

to
Review №26

Gary and Air Environments have always been professional, competitive, and thorough. I would recommend them highly to anyone and feel 100% assured they would go above and beyond the call of duty.

Ry
Review №27

Gary and his team were amazing. They went above and beyond during the entire process. We called him on a Tuesday and needed a new furnace, and Gary had it brought out and installed by Thursday evening. If you need anything HVAC related, call Air Environment!

Ra
Review №28

Timely and courteous! Reasonably priced. Fixed an old unit rather than try to oversell me.

An
Review №29

We have used Air Environment for several years. Gary and his technicians are prompt and professional. Highly recommend them for HVAC needs.

Je
Review №30

Great company. Have used them for many years and find them very professional, helpful, and willing to go above and beyond their duty.

Je
Review №31

Super fast response time, excellent service and reasonable cost.Trifecta of awesomeness!

Ku
Review №32

Replaced evaporator coil in HVAC. Im very pleased with the service. Gary was great. I recommend these guys for your HVAC needs.

Ca
Review №33

Gary & his team have always been so kind and honest, hard to find these days.My mom referred me to them and they have been our HVAC guys since. First time they came out and did some extensive duct repair. I knew I had found an honest team when my quote was way less at the time of payment. So yesterday, we thought we had a big problem and sent Gary a text. Not only did he respond immediately, but he came the very next morning. Turns out it was a pesky little critter problem and not big at all. Gary could have charged me for the visit and removing said critter but instead charged me for a tune up. If youre looking for an honest, affordable & dependable team to service your HVAC needs Look no more!

st
Review №34

Great experience with air environment! Very knowledgeable, courteous and fair pricing!

Pa
Review №35

Great company. Very professional service

Ch
Review №36

Always fast, professional, and quality service. .thx for your help!

Information
13 Photos
36 Comments
4.8 Rating
  • Address:201 Beasley Dr suite j, Franklin, TN 37064, United States
  • Site:http://airenvironmentinc.com/
  • Phone:+1 615-790-2552
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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