Beck Automotive called to discuss needed repairs and costs. Gave the approval to proceed and ahead of schedule the car is repaired and below agreed to price. Honesty and integrity are greatly appreciated. Car is running great!

My husband had his truck at another dealership for them to replace his entire drive train. They had it for a week and still hadnt even inspected it. We took it to Beck and they not only inspected it but fixed it in like 4 days and called us every day for updates. Hands down best customer service we have ever had at any dealership. We will never use anything but them again.

Took my truck in for a timing job and wow did they deliver. Truck runs like a million bucks now. Kristen was the best and she would call and update me on everything. Thanks to the technician who fixed my truck. Did an awesome job!!! Will be taking my vehicles there for future work. Earned a new customer!!! Thanks Beck Automotive!!!

Becks Automotive was a lifesaver for us! We broke down about 40 miles from them on our way to Tennessee with a leak in our oil coolant line. All the oil had drained out of our vehicle. We had it towed to them and they had called me within just a few hours if it arriving with the issue and a solution for us. They had it fixed the next day. We paid over the phone and we were able to pick it up on our way back through to Michigan!! Thank you so much Becks! You guys are amazing. We would highly recommend!!!

I’ve been here twice eight two separate vehicles and have been so happy each time. Fast, professional, &affordable! Will return!

Becks was great about working my vehicle unexpectedly into their schedule. They took the time to find the cause of the problem, which was happening sporadically. Kristin looked and found that the defective part was still under warranty. They cleared the alarm, installed the new part, and took it on a test drive to double check, and now Im good to go! Kristin was really helpful with scheduling, keeping me up to date on the progress, and this girl knows her vehicles!I was referred here by a friend years ago, and Mark and his team have always provided top notch service. I have over time referred them to family, friends, & co-workers and they are all satisfied customers.This family owned business is the real deal!

Dale got my vehicle looked at right away..worked with me around my rental I had to get...Very efficient..personable and honest people...I will definitely use Beck Automotive if needed in the future...Thank you

They are the friendliest, good service quality, and helpful. They will do the work quickly and well, worth the price! Also, take advantage of their shuttle service!

Weird problem with my vehicle diagnosed & repaired correctly & quickly! So happy with every experience here.

Beck Automotive went out of their way to get my car repaired in a timely manner, my total cost was far lower than I ever expected, and the level of customer service I received was top notch. This shop is definitely the place to go if your car needs service or repair. Five stars

Great place to have automotive repairs done, I will be a return customer.

Great place to go for any auto needs.

Becks is the only place to go for auto repairs. Knowledgeable service technicians, friendly service writers, top quality work!

They are always able to take my car last minute when I need work done. They always do a great job and dont try to overcharge me or upsell me on things I dont need. Very friendly and helpful.

Love this place, always knowledgeable and they can fix everything under the sun!

Professional Service, fair prices and great customer service.

Shopping out of state and need a 3rd party opinion on your potential vehicle purchase? Look no further. Beck went above and beyond to meet my needs, and Kristin was thoroughly impressive on all facets as well.

This place did the alignment inbmy truck, the stearing wheel has about 1/6 turn play and the alignment is pulling in right. left the track bar loose. When trying to get it refixed, said Id have to sit there for 1-4 hours on a lift, wouldnt give a call when lift about to open, because i have more to do today that are equally as pertinent 0/5 would not recommend dangerous work. If you value your life dont use this company

The folks here are honest. I do most of my own car work but had a difficult job that needed done and didnt feel like doing it so I called up beck auto. They got me an appointment and handled the repairs. Things didnt work out the first time but that didnt stop them. They continued work on it, at their own expense, until they got it right. Ive used beck many times over the past few years and this has always been my experience. I remember once I had them replace a power steering pump. They would put a new chinese one in and it would blow almost immediately. They went through 5 or 6 of them before they found an oem one for me that did not explode and only charged me for the one that worked. They truly are good and honest folks there which is important to customers who dont necessarily understand what automotive repairs entail.

They charge almost 100 dollars an hour for labor. They didnt only half way fixed my coolant leak and they charged almost triple what they should have. I had another mechanic look at the work Beck did and they said it was a very poor job. I recommend going somewhere else.

I’ve used Beck’s multiple times. Their service is 1st class. The folks that work the service desks (Dale) are extremely helpful and knowledgeable. Beck’s service is fast, and they’ve never surprised me with invoices that weren’t discussed before the work began. Their pick up and drop off service is super helpful.5 Stars!!! Keep up the good work!

These guys are great. Very trustworthy and accommodating. Up front with costs, timelines and recommendations. Phone call or easy app to make appointments. I really like the texting options from the txt reminder of upcoming appointment, to txt communication showing recommended work, prices and allowance for approval or denials before work begins. Super convenient! Worry free. COVID safety features in the lobby. Staff wearing masks and customer mask requirements along with occupancy limits posted. Another option also provided with clear instructions posted for contactless outdoor vehicle drop off. I am so fortunate to have Becks for my automotive needs. I highly recommend you utilize this business for your auto needs. You wont be disappointed.

So far the best ever. Everyone who cares about their vehicle goes here. You should too!

They took my truck right in and had for one night and day it was done ✔

I have personally only delt with dale, he has always been punctual and personal. I recommend anyone needing vehicle repairs to beck automotive. A little higher on the prices, however their work speaks for itself as does the customer service... thanks beck for being great.

Phenomenal as always. We are moving away from Franklin, but Becks (and their honest good work) is the only thing were going to miss. Now we have to search for another honest but cheap garage :(

The people here are honest and know their business. They don’t charge unreasonably and at times have charged me nothing even when they had to actually work on something. They’re great and I’ve been going here for almost three years. Very satisfied with the quality of work and trust them entirely. They can take care of anything and they will tell you whether something NEEDS to get done versus CAN be done.

They have a lot of experience. They take a look at every aspect that can go wrong with the vehicle. They didn’t charge me anything to look at my van to see what was wrong with it. They told me exactly how much time was going to take to look at my Van. They also kept me informed about the process. I do recommend this place and we are going back next week to get some headlights and fog lights fixed.

Great place to get your vehicle fixed. Fair price and dam good work.

Had my car towed here in the morning and service was completed by the end of the day. They worked fast, communicated well, and even had a shuttle to get me home so I wasnt stranded at the shop. I was very impressed. Price was reasonable, too. I will be bringing my car back the next time it needs service.

I have been going to Beck Automotive for many years. I have had many cars throughout the years that I totally trust this place with. Dale, Liz and Mark are very knowledgeable. They always quote me a price to see if I want to go any further with repair. When these people do the work they stand behind everything they do. If it is not right they will work on it until they get it right. I highly recommend Beck Automotive for your repair needs.

Great service. Staff is knowledgeable and professional. I will not go to another shop.

Great people. Got us in and taken care of in a day. Great communications and their work is exceptional.

Dale was a joy to speak to on the phone and made scheduling and coordination a breeze! I was able to schedule an appointment Monday afternoon, drop off Wednesday morning and pick back up the end of the day with no problems.With a crazy busy schedule its hard to coordinate service on a weekday, and Dale made it so easy, even got a good laugh from him! Truly appreciate service providers that make it as easy and enjoyable to communicate and coordinate!

Good service

Very nice people.

Came in to have a second opinion and diagnostic after jiffy lube left my car running funny. They had me out of there and fixed up under the price I paid for the original screw up. Oh and a free shuttle service while I waited to got fixed up. Cant beat it for my money. Thanks guys

I have gone to Beck since I moved back to Indiana about 13 years ago and I love their staff and service. They are just the BEST! They are so honest and fair--great service and wonderful office staff. You will love them!

Very friendly service

I’ve been taking my F150 truck to Beck Automotive for over five years.Dale is the guy that gets me in & out always communicates extremely well, quality work at a fair price!

Work was done in a timely, professional manner and fixed right the first time.

Great place for automotive care, great communication and great service!

I called for a service on my ac and they were able to get my car in and fix it the next day. The service was fast and the price was fair. Would recommend taking your car there.

Beck Automotive is always great! Theyve been servicing my familys cars for at least/around 10 years or so now. Theyre fair priced, always keep you updated with whats going on, and are quick to get you in/get work done. I drove all the way down here from Carmel to have my car worked on because I trust these guys that much!

Again Dale and Becks have made my car safe for my most precious commodity, my child. Dale and Becks are so professional that I cannot believe someone would go anywhere else. They tell me the good AND the bad. Their adivlce is trusted no matter the price. They have not lead me wrong EVER. This was a small repair thos time but they have done bigger ones. I take all my cars to Becks because of Dale and Becks care more than money. They make sure Me and my family are safe. I stand by this commentary.

Although they had to call me to tell me that my engine was locked up, the staff was very courteous and helpful in the process of getting my car towed. They provided several options for repairing my engine and were very understanding when I decided that the car probably wasnt worth the cost of a new engine. They even provided me with a business card for a towing company and let my car sit on their lot for free until I could get it towed. We continue to go to Beck for all of our family vehicles for their professionalism, efficiency, and friendly nature.

I have taken 3 cars to Becks over the past few years and each time I have been extremely happy with the quality of service I have received from them. It is nice to be able to trust your car to good people.

Called the morning I needed my car serviced for travel check-up and they were able to work me in at 10 am. (Even had someone take me to work). Very professional in how they greeted me. Called within 2 hours to make repair suggestions. They had my car ready by 3:30 that afternoon.

Went to Becks with daughter to pick up her car I was impressed that they moved her car from line closer to front door, actually 2 card moved for customer convenience. They do good auto work and reasonable price. Friendly staff

I can always come in and be met by professional people at the front desks who will insure my vehicle gets the best attention possible by a crew of mechanics who know what they are doing. Great place to go for auto repairs.

Have gone to this shop for approximately 30 years or more. They do amazing work and are so nice. I recently stopped in to see if they would check the air in my tires. They gladly checked the air and adjusted it for free. I didnt even buy my tires there but they checked them anyway. I highly suggest this establishment

Had a flat tire, they said they patched it and it was good to go. Next day after work, completely flat. Went somewhere else and they said there is no patch in tire and the problem was sealer on the rim. Thanks for stealing my $20 for your labor. I will tell anyone needing car service to stay clear of you now.

Took truck in for front brakes. Brakes were still good. They called and said nothing wrong. No charge. Great customer service.

Trustworthy and friendly. Highly recommend.

Great customer service. I was stranded with a dead alternator. They squeezed me in to their busy pre holiday weekend schedule. Their shuttle took me to several places while my car was being fixed. I dont live in the area,but if I did, I wouldnt go anywhere else.

Definitely go somewhere else

Love the service! Car was in and out in one day! Much quicker & cheaper than dealership!

I needed an partial exhaust ran out from end of muffler to a wye to two exhaust pipes with two 2- 1/2inch pipes with 2 3 tips. Mark and his exhaust crew did an excellent job for a great price. My old truck sounds good as ever. Thank you guys for helping me out in a pinch.

Great quality service, & friendly staff!

Top rate customer service. Fair prices. When any of my vehicles are having issues Ill be taking them to Becks Automotive.

Ive been there many times in the last 7 years for various services. First off they are very friendly. They listen carefully to what you are describing about what you need done. They are very fair with their pricing, and they are very honest. I trust them in every area 100%. You will never get better service anywhere else.

Well ever since Tom left you cannot afford their prices!! I cant believe what they charge now!? They do great work but are way high on price usually!?Anybody out there is cheaper.I called around. Yes, you can find better prices with just as good of service etc shop around people.Thanks

Honest people who provide great service! I always am confident when I leave that all is thoroughly fixed.

As a tourist passing through the area, I noticed on the freeway that a rear wheel bearing was going out. We had to make an unscheduled stop and spend the night at Quality Inn. The next day I arrived at Becks at 8. They put 2 or 3 guys on the job and I was out of there by 9:30, all for only $320! The service was professional and prompt. Many thanks. :)

They are the most honest and fair place to have your car repaired.

Fast, efficient, and fair pricing. I got an appointment right away and my car was ready earlier than I expected.

From the service managers 2 the mechanics you can trust this place to do a good job.

Love Dale Williams best mechanic I personal know. However I cant afford Becks crazy high prices.

Mark,Dale and liz! Great team always there when we need them! Mechanics are superb 2nd to none! I tell this from experience they work on our whole fleet!Thank you, Allen Partlow

We have been using Beck Automotive for about 15 years.They are very knowledgeable and have VERY reasonable prices. We go for regular service and oil changes and will not take our cars anywhere else! Highly recommend them!

Very good service and friendly. We like Dale and Mark! Honest people

Always great service, and Mark does a great job of walking me through decisions.

Ive been coming to Beck for several years and would highly recommend them. They are honest, fair and friendly. They always do a great job and their services are reasonably priced. They will give you a lift home AND pick you up when your car is finished!

Great Place! Very knowledgeable, honest, trustworthy, affordable, and helpful staff! I have great confidence in Becks. You can count on the job to be right and fair priced. Great service and prompt! My experience has been very positive and I highly recomend them!Big Thanks to Tom!!!

Becks was not interested in helping me. I walked in, mentioned my muffler is dragging, that my dad had been a customer for years and I just wanted advice for my safety and my vehicle safety. They provided neither and sent me on my way dragging my muffler. They could have earned my business today by simply addressing my concerns, asking questions and have a customer centric mindset. I would not recommend stopping in, theyre too busy for you.

Cant say enough good things about the service here. They could have done what I asked them to do--replace a a stripped lug bolt, which would have meant lots of time and expense, but instead they just re--threaded the bolt, which saved me a lot of money. Honesty is the best policy after all. What a concept! Honest, competent and reliable.

Super impressed! First time there, and they diagnosed my transfer case within a few hours. Got me a quote, and once I brought the vehicle in to be worked on they had it done in a day! The people were super friendly, and even offered rides back to the house after dropping off my vehicle!

This is the only place I have let work on my cars or trucks for 20+years. They are great at what they do customer service is above and beyond. They dont Nickle and dime you to death. And they wont sell you something you dont need. I have taken my classic cars, exotic cars and everything in between there and never had a problem like other places. If you need to drop your car off and dont have a ride? They will take you where you need to go.. Upclass establishment

Awesome people and easy to talk to, take care of your all issues

Becks is a great place for auto repairs. Great customer service! they explain in detail what your problem is and how to fix it. They are up front with their fees and honest. Ive had my jeep worked on by them several times and they always call and explain my problem(s) and what needs to be done to fix it. They have an after hours drop box and will also offer to take you home or to work while they repair you car. I appreciate all their hard honest work! Thank you Becks!

Best service on the Southside. Dale is as good as it gets!

I had Beck Automotive mount some tires on my new wheels and I asked them to be careful with them as they were new and I know how easily wheels can get chipped or damaged while installing tires. They did a great job and even saved the boxes the wheels came in for me. I had one issue another time with them but they were quick to make it right the best they could.

Call today to get an estimate for my daughters brakes on her Honda Fit. They saw use the same day, and had it fixed a few hours later.

Friendly knowledgeable service.A shop you can trust.

Beck Automotive is awesome!! They always go above and beyond our expectations. We will never take our cars anywhere else for service!

Attention to their customers and their needs is paramount. Theyve worked on both of our vehicles and weve gotten stellar service. Knowledgeable and friendly folks.

Place is awesome!!! I have had nothing but excellent experiences from Beck. Dale Williams is the Man.

Friendly staff. Appointment was easy to make and keep.Price was very good.Im going to be back.

You wont find better service or better people anywhere else

Becks runs its business with honesty and integrity! After determining the problem with my sons Trailblazer and giving me a quote of $1700 to fix the issue, I was then advised NOT to fix it. The vehicle would run safely without the work. Then I was told about another problem of which I wasnt even aware that would cost about $1000 to fix. After discussing these two problems they told me that theyd noticed the Trailblazer had been in fairly frequently lately and advised me it might be time for a new vehicle. So, instead of taking my $2700 for repairs, I now have that money that can be put down on a new vehicle. Becks has my business for life!

Always a great and friendly experience. They take great stride to provide professional care to their customers. It keeps us coming back!

A month ago I had my transmission rebuilt by Beck Automotive, I was very please with the customer service, I was also very pleased when the tech called me and explained everything to me in detail on what went wrong. Today I had to drop off my truck again do to a little fluid leak and they got the truck right in, got it fixed and done another great job!!! Keep up the great work!

Took my vehicle to Beck Automotive on a Thursday afternoon to have my front driver side tire repaired (small leak). They told me if it continued to leak to bring it back. The next day I observed the tire was still leaking, so I took it back. They fixed the tire (another small leak was found) for free and gave me a coupon for a free oil change.I was very impressed with their willingness to fix my problem correctly and urgently. Their staff was very professional. I highly recommend Beck Automotive to everyone! Thank you Beck Automotive! :-)

Becks is great! A great small town business and Ill continue to use them in the future. Highly recommend!

They worked us in even when they had no appointments so we wouldnt have to go through the weekend with no air conditioning. The shuttle service was prompt and the driver was courteous.

My 2003 BMW Z4 was having AC issues, I was told it was probably the evaporator with an estimated cost of repairs in the $2200.00 - $2500.00 range. Ben took the car to the shop and had it for several days (which was fine) after going thru the complete AC system they found that the Expansion Valve was stuck. They replaced the valve and recharged the AC system. Now, we are back driving the BMW with ICE cold air. Could not be happier with the service and cost to fix our baby. Let’s just say it was under $300.00 to fix and repair. I am now a true believer in BECK’S AUTOMOTIVE. 👍👍👍👍👍

The Dealer AlternativeI had significant work done last summer, and the work seemed solid. It was very pricey, but I didnt think anything of it. At the time it needed done.Fast forward to several weeks ago. I hit a large pothole. I went to Beck for an estimate. They diagnosed my vehicle well, but again the charges were exorbitant. I started shopping around for parts to see cost. They quoted me over $300 per rim. A search showed I could get rims from $65-125. They wanted $450 for a CV axle. I could buy one for $125-150. They wanted another & 300+ for labor. Called another shop and they could get it done out the door for $275. Something was not adding up!Had my father in law look at my rims. He knows cars. He had a hard time getting the lugnuts off. One rim he felt that was cross threaded or stripped. We found out that when they had rotated the rims on the back, they indeed did strip the studs. The shop that I took my car to broke two studs trying to change my rim. The mechanic showed my wife, who had my car in the shop.As a place whose tag line is The Dealer Alternative, I cant honestly believe that the dealer would cost me more than Beck. Furthermore, I would expect any shop to do good work, especially quoting me 3-4 times the cost on a product. Their prices are ludicrous and their work is sub standard. As of now we are getting the work done by getting our own parts and taking it to another shop for less than HALF.I would steer clear of this shop, and go to the dealer for the amount they are charging for their services.

I am thankful that Mark handled my sons truck

I brought my Dodge Durango in for the air to be fixed they said I had it overfilled with coolant and charged me to take some coolant out but my air still didn’t work guess what the blower motor was out so I had to take it back to get recharged to fix my air than when I got it back my seat belt sensor started not working and my seat belt sign wouldn’t go off or stop beeping surprise surprise you have to special order my seat belt so over all spent about 800 dollars somehow went there with a couple problems and had more added to them, but I guess they did fix the problems just overcharged

Although my car had highly rated tires on it, I was having trouble with the rear of the car loosing traction while turning or accelerating up a grade even at moderate speeds. Becks researched tire compounds and gave me a choice of what might work best for my specific type car. I bought a pair from them and problem solved. The car handles great now rain, snow or shine. I have been a Becks customer since they started their business and you wont find more knowledgeable helpful or trustworthy Auto RepairMichael CruteMichael Crute