Thank you for getting us in so quickly. Very professional and EXCELLENT customer service!!! Would highly recommend!!!
July 26, 2021 left Ram 2500 for tire rotation. Rick Grizzle, owner, called and advised front pads needed changed. Had them do it. August 23rd, less than 300 miles later both front brakes severely overheated with smoke from left. Towed to Ram dealership. Required complete brake rebuild, rotors, calipers, and pads. Dealership advised since both calipers hung at same time most likely contaminated brake fluid was added. Rick would take no responsibility and said they did not add any brake fluid although his invoice for work states: Check and fill brake fluid. Bleed air from system. Bleeding air from system requires adding fluid.
Love this place, everyones always very straightforward with pricing and what I need. I will continue bringing all of my vehicles here.
Had a nail in my tire. They fixed it with no issues with friendliness and affordably
Fast efficient service. A+
Had a tire, d.o.t. regulated and they wouldnt balance it. Everything new including tire and still turned me away
I absolutely 💯 ♥ this place. Friendly, honest, economical, fast and can not stress the quality of their work. One of the times in can in telling them my wiring was burning up.. expecting to have a huge bill...called me back and told me it was a Walmart bag stuck on my muffler. No charge. That is just one example of the their integrity and rare HONESTY! Thank you, Vics@
Excellent staff and great prices
I have all ways have had great service when I have went there
If there is a business in Fort Smith that has better Christian values I will be surprised. I called them with a simple question and they invited me to come to the shop for resolution. I went on my lunch break and they figured out my tire pressure issue within minutes and resolved. When it was over I asked how much I owed them and they told me it was a safety community service and there world be no charge.Outstanding! The manager even went over with me the proper way to balance my tire pressure.At any cost please support our community based businesses!!!!!!
Overall a great experience. Fair prices, quick turnaround, and professional . Only gripe is that they could do a better job cleaning the rims after putting the tires on. Whatever they use to put them on was all over the rims, came off easily enough. Just some constructive criticism.
Honest, real and fair. Even though he is a Trump supporter, I forgive him
I have been to vicks 3 times now, and for some reason i dont go more often! They have a very nice staff who answer all of my questions and they get the job done fast, also if they have ever messed up or missed anything from the problem they fixed it for free the next time.
Great prices and great service
I have used Vic’s for several years and know they will do exactly what needs to be done. I don’t worry about them telling me my car is in need of something when it’s not. They are always friendly and will work with you to get your car repaired/maintenance at a time that’s convenient for you.
I always receive reliability and honest service at Vics tires. Before my husband passed away, our family had always entrusted Vics with all our tire and service needs. Now they have added another satisfied customer because I remarried and my new husband loves the dependability and service. Thanks Rick for always picking my car up at work and servicing it AND bringing it back before I got off work. That is service with a 5 thumbs up.
These guys were actually recommend to me by someone who stopped to help after I blew out a tire. And I a. Really grateful. It only took them maybe 20 minutes to replace my tire and I was able to get back on the road no problem. Their wait room was clean, and they had coffee available, which helped my nerves.I too recommend them pretty highly.
Vics Tire is a very reputable business and always does a great job. They will give you a price quote before any work is don,e, they are courteous and just overall a great place to take your vehicle to get serviced. They have quality products and do quality work....who could ask for more.
Walked in needing a tire fixed. They had several vehicles in the shop already. Pulled my truck right in and got to work. Fixed the tire, remounted it and rotated all my tires in about 20 minutes. Even put my spare back under the truck. All for less than $40. Superb service!
Good honest people with good products and service. Check them out. They will beat or be competitive with the big discount stores. Hands down the better service is with Vics
Great only place I will take my car to get serviced Danial is the best machanic in town
So far so good. Great service.
Never worry when I go here, few places left that dont try and sell you something you dont need. Have several vehicles and little time, trust these guys to take care of me.
Jumped on my flat quickly. Staff was friendly
Ive only been here once (so far) but the experience was very good.
I rented a U-Haul from them. Fast service and friendly.
This is the best place to rent a uhaul! The people are friendly and everything just works out great
Neat shop good work reasonable prices whats not to like HIGHLY RECOMMEND
Excellent service & excellent people. Always give a fair & honest assessment, and they take good care of my car! :)
Friendly people. Used there Uhaul service. Quick and easy.
Will not go anywhere else. Fair and honest. Good people, good service. A+
Great service and value. The staff are excellent and its places like Vics that make shopping locally worth it!
Stopped by unexpectantly cause of a flat a block away. Quick service. Then driving away I had another flat! They changed it for free!
The Best Trustworthy and Lives out the Golden Rule with Honor and Integrity.A place to get auto services and tires and quite likely extra Spiritual blessing!~anthony Klein
I have gone here many times and it is a place I completely trust. I appreciate their honesty and quick work.
I made an appointment to get my AC checked, when I arrived I was told I would have to wait an hour because “he” had just left for lunch. Seriously? I used my lunch to come here for an APPOINTMENT. No apologies offered, counter clerk just scoffed. Jerks!
Awesome people, awesome experience.
Just called and told 150 dollars for a front end alignment nothing else what a joke!!!
The service is always prompt and friendly as well as honest
Very knowledgeable. Job well done.
Quick cheap tire repair
Quick service, had what I needed.
Honest people great work!
I really like this place.honest.good.people.great prices
Worst customer service Ive ever had. I sat there for 20 minutes while the worker talked to his wife/girlfriend on the phone. Told them I needed a flat fixed and pressed me to buy a new one. Finally they patched it and was rude as hellShould have drove on a flat and ruined it if I knew how I would be treated and bought one somewhere elseSTAY AWAY!
Good honest people, will do business again here.
The people were very friendly and professional and I would do business with them again.
Very professional customer service
Treated me very well.
Amazing mechanics!!!
Good service.
Ok, but no wow service
Quick and easy
Great service!
In and out in a flash
Great job
Great service