Kalen and Troy are both absolutely amazing! Very professional and knowledgeable in their craft. Have been a client of Troys for 10 years. I may let others trim my hair when I cant see him, but for cut, color, style, you wont find anyone better. He knows how to style your hair to match your face, look & lifestyle. He also does my sons and daughters (all teenagers with very different looks). If I cant see Troy & would definitely sit in Kalens chair! Ive watched her do amazing things over the years!
Been a customer through the entire covid virus never had a problem was always great till today when I walk in and I was turned away saying it was to late in the evening its not even 6pm but hey your loss on business and your bad review I always gave them $27 or better for a 5 minute haircut. But I will never go back such a shame always thought they were great ladies especially since I was one of three customers in their building TERRIBLE THIS WAS A AWFUL EXPERIENCE AND TO THINK I WAS GOING BRING MY SONS HERE
Lady at front counter was very rude. Didn’t get her name, blonde with nose rings. Giving us dirty looks the whole time and rolled her eyes when we asked about hair coloring. We took our business elsewhere. Ridiculously rude.
Online check in is useless as they allow walkins to take place ahead of you regardless. A 15 minute wait turned into a 2 hour wait.
Halle did an absolutely amazing job both times I have been to see her!! If anyone is wanting to go blonde I recommend stopping in to see her!!
Kalen does an amazing job, and I’m always very happy with how my hair turns out!
Katie did a great job for both my wife and I. We will be back.
Nicole was awesome, definitely going to request her for the next ones!
I had to go back three times. :,( This is from the second and third time I went back. I wanted to cry at the register. Why? First haircut took about five minutes. The trim around the ears was chopped and had long hair around. She said, I dont know why his hair does that? Nobody else ever left his hair that way. The second time I asked her for a tight fade, since she couldnt understand why some hairs were longer than others, well she butchered it again. What made me feel like she didnt want to even cut his hair or have us there beside the fact that she wouldnt cut it right? Not one time did she style his hair after the cut. The boys before him walked out looking amazing. Other people walked out with the hair do. My friend works at a supercuts in L.A. and every time I went every single person walked out with some type of style and so did I. Every time we take my boy for a haircut they gel him up. It was clear to me we werent wanted there. The only reason I didnt ask for my money back was to avoid a stereotype and have them think I wanted a free haircut. The manager did fix it, but she didnt erase the experience. I hope she was just having a bad day.
Nice, job well done. Easy, Fast, Professionally.
Always listen to what I want and give me what I ask for. Also, at times I leave it up to Nicole and then I’m really happy. Great people, wonderful pleasant professional experience!!
Worse haircut I have ever had. I am still after a week upset about how bad it is.
Nicole is absolutely amazing! I came in for a highlight and I was so nervous because I dont dye my hair and she explained everything to me and did an incredible job!!! I am so happy and LOVE my hair!!!!
Got a walk in appointment and I love the way my hair is cut!
Great staff.
They were real good with my sons and there haircuts look awesome
Cole is the best and thats why I keep coming back.
My dad got his hair cut here and he asked to leave the length of the top and take off the sides. The woman shaved the sides and barely left any on the top like he asked as well as barely cleaning the hair off of him after his hair cut. WILL NOT COME BACK AGAIN do not waste your money here because they rush your service and talk to the other employees majority of the time.
Cole and the others are always friendly, kind and caring and that is why I always come to Florence SuperCuts!
My son has High Functioning Autism and haircuts are usually quite the task but Nikki at this location takes the extra effort to make him comfortable. The store is super clean and everyone is always smiling. I would give the store and this specific employee more stars if I could.
I Im so glad to have finally found a place to take my son for a haircut! Nicole is the only one whos cut his hair here but Im sure the other girls are just as great. They definitely keep traffic flowing here, but are so respectful and make sure everyone is satisfied with there work! Nicole treats my son like a little gentleman and gives him a precision haircut! Weve been several places that didnt give my young man a quality haircut. I highly recomend her work!
They gave me a AMAZING hair cut. I have really bad haircut phobia but here they dis amazing. They showed me a new way to put up my curly hair and they suggested a GREAT new product.
Ive had multiple issues with this location so decided to stop going. Gave it one more shot tonight since my son needed a haircut. Showed up at 750 when they closed at 8 and they said they closed early for the night. Unprofessional way to run a business.
My son wasnt welcome since he is unable to wear a mask. Very disappointing.
Quick service and the stylist knew her products and styles I was very proud of the work she put into my hair. Will be back great job.
Monique was a great stylist!
So happy with my experience today! The manger is amazing and so friendly. I didn’t know Supercuts did color, it wasn’t on the expensive side and she was so open to what I wanted. Thanks so much!
Nikki to the rescue! She always does an awesome job with my color and highlights. When I dont know what I want to do and I just explain my concerns, she always nails it!!!
Halley is the best!
Great and very friendly staff. Always remember me and make me feel at home. Always make my hair look great.
The salon has a new staff and they are amazing! It has had a great turn around and they are very knowledgeable.
Amber was fantastic. She highlighted and trimmed my hair. It was the first time going to supercuts to get a highlight. She was spot on. She listened to me ! They were very busy however she took her time to make sure it was right and that I was happy. Amber works on Saturdays and Sundays. I highly recommend her. She has 15 years of experience and it show. Thank you Amber.
Been coming here for years, they have one employee on, very cheap! She couldnt even keep any fairness, I walk outside to My Car and she lets the next customer go right in front of me real nice;doesnt even apologize,real nice management. Stay Away!!!
Nikki always does a great job when she cuts an colors my hair. She’s always so friendly.
Love my hair cut
Great place lady did great with my 1 yr old grandson will be going back
Staff was rude at this location. I was the only customer yet the stylist seemed to be in a rush. She did not clean up after the customer before me. I wanted a trim and my hair thinned out. She did literally two cuts on both sides and was done. Walked away before I could ask for it to be done again. Cut was overpriced for the service I got.
Angie and the guy that was with her with the comb and scissor tatoo from the Taylor mill location sucked. They filled in today at Florences location and had awful attitudes. Making fun of customers and cussing. They also made fun of other employees. And the haircut she gave my brother sucked and I had to fix it.... If they dont like their job they should get a new one...
Great employees! They have never disappointed me. I’ve been going here for 7 years.
If you get Nikki, run. She smokes after every haircut, stops every 5 minutes to gossip with the other employee(s) and butchered my simple mens cut. I was on a time crunch and from out of town and like a fool I went to supercuts. She chopped off the left side completley uneven with everything else and I have so many scraggly hairs over my entire head. Its like half the hairs on top werent even cut. She has a terrible attitude and its apparent she either hates her life or her job. They get paid hourly and have.no motivation to do a good job, I assume. Spend the extra cash and go to a pro at a salon.
They always do such a great job! I’m never unhappy with my experience
Good service, fast wait times, great prices
Chelsea is an amazing stylist! Truly loves what she does.
Excellent experience because of one guy that cuts hair there my grandson wont go to anyone else
It was ok. Checked in online and it said there wasnt a wait, but when I got there I waited 20 mins
Angie and the guy that was with her with the comb and scissor tatoo from the Taylor mill location sucked. They subbed in for a day at Florences location and had awful attitudes. Making fun of customers and cussing. They also made fun of other employees. DONT recomened awful experience.
Only place that can actually get my hair and beard right
IF I COULD PUT ZERO STARS I WOULD. Made an online appointment for a haircut and shampoo for 4:45 pm 01/18/20. Sat for 30 mins and waited. 3 people that came in after me got served before me. I was done waiting and left.
They always do a decent job especially for the price
Brittany cut my hair. There was only one man in there when I went at 3pm on a Tuesday. Someone greeted me when I walked in and said theyd be with me in a few minutes. Brittany was not terribly talkative which for me I like that about a stylist but it can come off as being rude.I liked that she did exactly what I asked with my hair and even did some strange technique to trim my bangs which made them look great!For $14 I got what I wanted and I cannot complain there. Will likely be back.
This place has really gone downhill. The stylist clearly could not follow directions. I had to go and have my childrens hair cut, again. I will not be returning
Nicole looked like she got right out of bed and came to work. She gossiped with another employee and never interacted with me. She was very lazy and it was apparent that she didn’t want to be there. Also the worst cut I ever received.
Nice clean place good prices
Great hair coloring and cut
Decent price for a good cut.
My ex husband took my 3 year old son here. The hair dresser Brittany knicked his ear, his hair is completely uneven, and he has a bald spot above his ear. This is the worst haircut he has ever gotten.
Staff is usually on point and the wait isnt terrible. I mean, I wouldnt get a bridal updo but everything else is fine
I asked the girl for a v cut with layers in the front she did kind of a u shape that boxed around my face, I asked her to add more layers around my face and after the second round I gave up. She obviously has no business cutting hair at all. I got back to my house and realized that it was completely uneven and looks horrible. I will never go to supercuts again. Theres a reason why its so cheap. Lesson learned.
Great cuts fast sevice
Great service
Stylist are friendly an know what they are doing
I asked stylist Amber if she could take my fade up a little higher and she said she couldnt. I was not pleased with my hair cut from Amber, but the week prior, Brittney was awesome.
Loved my color!
Chelsea is the absolute best 🤗
Friendly people. Fixed the mess of a hair cut I received from one of their competitors
Love this place ❤️
Slowest wait for a haircut employees were not very friendly
Friendly. Good cut.
Nice
Waaaaay over priced
Love this salon and the stuff
Amber is the best!
Only place I will get my hair cut. Always lobe the service here.
Great haircuts
Amber is amazing
Not a good idea.
Nice services
Price is a little on the high side
Slow service
Nicole is AWESOMESAUCE!!!