The moment we walked in, we felt comfortable and welcomed. We have been searching for the perfect engagement ring for months. The second we saw the ring at Romance Diamond Jewelers we knew it was the right one. Everything about the experience made us feel like it was meant to be.
Exceptional quality and a level of service you really only find in a family owned business. Luxury jewelry and so much more!
A wonderful jewelry store. Always a warm caring staff to help. The example this time was we left a ring to have some work done to it two days before Christmas and expected to get it the week following. To our surprise Patrick called to meet us in Bentonville to give it to us. That kind of service cant be beat.
There is no better place to buy a token of love than Romance Diamond Company. Brittany met with us on our schedule, after hours, and walked us through countless styles, trends & materials. We found the perfect fit (Of Course!) AND we left some every-day jewelry to be cleaned & serviced. Truly, a full-service jewelry store that focuses on service, hospitality, quality, & satisfaction. My wife has never had so much fun shopping in her life. I am thankful that Brittany gave her(us) such a wonderful memory. I cant wait to go back and buy something else!
Very professional and helpful. I had my ring repaired and returned very quickly. Thanks to everyone that helped me!
Romance Diamond was my and Nathan’s first, and only stop to select our engagement and wedding bands. Nick assisted us throughout the entire process. We received prompt and excellent service at all times, transparent pricing, and each of their pieces are extraordinary! We will not hesitate to continue business with Romance Diamond for the remainder of our lives.
Nick was a great help when choosing an engagement ring and making sure it would arrive in time. The ring turned out great. Highly recommend Romance Diamond.
I highly recommend Romance for any of your jewelry needs!I purchased my wife’s engagement and wedding ring as well as my wedding ring from Romance for our wedding in the fall of 2018. Nick helped me design custom ring for my wife and made sure I was getting the best possible price for what I wanted. He was also able to have a great selection of diamonds brought in for me to chose the perfect one for my wife’s ring. At no time throughout the process did I feel any pressure to spend more money or buy something which was not exactly what I wanted.My wife and I have loved stopping by to have her rings cleaned and be greeted by name and catch up with Nick. Everyone in the store makes you feel like family from the moment you arrive.I cannot say enough praise about Romance, the incredible owners, and Nick. They are true professionals and represent everything a local businesses should be!
Nick was super helpful in making sure we found the ideal ring for as close to our budget as possible. He was patient and knowledgeable. Highly recommend Romance Diamond!
I love Romance Diamond Co.! They go above and beyond and provide excellent customer service.
Very pleased with the attention provided and constant updates on the status of my Tag Heuer maintenance/repair process. Thank you Nick for the great customer service
Brittany at Romance Diamond is the best! She is so helpful and provides amazing customer service. She really cares about her clients. I moved out of state 10 years ago, but I still come back to Romance Diamond every time I am buying a piece of jewelry because you truly cannot find this level of service anywhere else!
My husband wanted to surprise me with a ring for our 20th. He shopped around and easily decided to go with Romance. Their customer service is amazing. Brittany is so great to work with. We’ve had to make some changes to the ring and she has made everything so easy. It’s been a great experience and we will definitely be back!
Romance Diamond Co. was amazing to work with!! Everyone was so friendly. Nick took the time to answer all our questions throughly. He also did a wonderful job at picking out diamonds for us to choose from and went above and beyond our expectations!! Thank you all so much!!
Only place to go in NorthWest Arkansas for your jewelry needs. Staff is very friendly and knowledgeable. Brittany was so helpful and made the whole process so easy. I highly recommend Romance Diamond and I won’t shop anywhere else.
I had a special piece of family jewelry redone and it turned out better than I could have imagined. Fast service. Highly recommend.
Patric was so kind and helped us out so much. He found the perfect ring for us and even found a way to fit it into our budget! Incredibly thankful, and couldn’t recommend Romance Diamonds enough!
Very good service. Repaired and replaced a battery in a certain kind of watch rapidly. Went out of their way to expedite the process in time for a trip.
My ring came out perfectly!! would highly recommend. definitely going back for all of my jewelry needs
This place bent over backwards to help me. Ive hit some real hard times with a divorce. The only real asset I was able to keep was my tag Heuer watch. I screwed up and it got serious water damage. They helped me get it fixed under warranty and it only cost 30 dollars. I will be forever grateful to them for that
Nick made my experience at Romance absolutely perfect. Thank you for such amazing customer service. Will be back again.
Always a pleasure working with RDC, and Britney.Not the first time they made a customer happy.5 Stars in my book all day long!
Its always a pleasure discussing diamonds with Patric, Brendon, Brittany, Nick and Paige. They are a great hard working team with a great selection of diamonds and other forms of jewelry that can fit absolutely any budget. I highly recommend you visit them.
I love Romance Diamond Co! Every time I go in there, its a great experience. They have a beautiful selection and always treat every customer like they are part of the family.
I bought an Engagement ring and Wedding band from Patrick. He was very kind and treated me awesome. I didnt propose for a few months and moved states. I forgot to get the ring sized. I called Patrick up and he was able to set up a meeting for me with a jewelry friend of his in Kansas. The ring was sized and I didnt pay a dime. Highly recommend to everyone!!!
I inherited a stainless and gold Omega watch from my father no batteries required. It was 10 years old never given us any trouble until last month. I dropped it off expecting to drop $500 because that is what omega chages for service. Picked it up today and it was less than $100 and they even cleaned/polished it up. 5 stars from me. Be careful going in there the shop is amazing they have an awesome selection of watches and jewelry. 👍👍👍
On numerous occasions, both Dustin and myself have had the pleasure to deal Patrick on special orders. Patrick is always professional, courteous, and willing to go the extra mile to ensure that his clients are blown away with his services. We both look forward to dealing with Patrick in the future.
Great service. A pleasure to business with.
These people are terrific. They have helped me pick out numerous items for my wife for all of the special occasions. Talk about service after the sale, they have went above and beyond when my Tag broke to help me out. Will not buy from anyone else!!!!
Fantastic service, communication and products!
Informative and friendly, helpful staff!
Best jewelry store in Northwest Arkansas! Family owned, great customer service and gorgeous jewelry!
Great service and prices.
Romance diamond co resized my ring for half the price of the quote I received from another local store. They also finished it in 2 days, their competitor told me they couldnt start it for 2 weeks.
Locally owned