Outstanding customer service! I reached out to Jason about a home I was considering purchasing, and asked him to help me get an evaluation of the heating and air. The same day the scheduling coordinator reached out and got me on the schedule. Their technician, Tyler was on time and did a phenomenal job. He tested the heat, the A/C, evaluated my condenser, fan, duct work and other heating and air components. He informed me about the age of the unit, how to maximize the life of it, what Freon it takes, and what it would cost me to replace it in the future. Very informative, he was on time, polite, and professional. Very satisfied with my choice of using All Seasons! Thanks guys!
I went up in attic days after service was done and found many ducts that air was escaping from and condensation leaking on insulation and ceiling damage that’s was happening and service person didn’t mention and of this, costing cold air to be wasted and repairs to be done and ducts to be repaired and would have saved of money if inspected correctly . If this was found weeks ago, I think all seasons would of gave me a quote for repairs on my ducts and not just collect payment for one time service? Maybe because it was hot or something ? But only suggestion was to clean outside unit and heat from sun directed to side of the roof causing house to heat up . That is a lot of wasted money to run a/c system that is leaking in the attic . Not satisfied and could not leave any emails to company because website wouldn’t allow message to be sent and no one answers phone .
Roger was awesome and a major help with our electrical problem thank you so much! Awesome job
All Season is always on time, they always send a trained professional or if they are training a new employee they always have a trainer with that new employee. They notify you in advance of their arrival and about what time frame on the day service is scheduled. Everyone from the field work force to the support staff are professional and friendly when you interact with them. There are very few companies I highly recommend but All Seasons is a company on top of my list of companies I’d recommend you use.
Tyler Dove was the repairman who answered this call. I found him to be complete professional, well groomed, he quickly diagnosed the problem. The repair part needed was on his truck. He installed the new part and waited to be sure service performed was what was needed; allowed system to cool my house sufficiently before leaving. Very impressive and courteous.
What a great Company. From the moment I called it was a great experience. The receptionist was so nice and reassuring, the HVAC tech was amazing and so detailed. He would not leave until he knew we were OK. I would love to always use this Company whenever I have issues with my HVAC.
We had a great experience with this company. We are investors in Fayetteville and we deal with many HVAC companies, and this have been one of the greatest experiences that we have ever had. Jason and his team are amazing. We had an emergency and we needed to replace the HVAC unit in our personal house and they came right away, they gave us a fair price and they were able to squeeze us in their busy schedule to solve our situation ASAP. The were fast and knowledgeable, and their customer service is excellent. We will keep on doing business with them. Highly recommended.
Patrick came to the house this morning and really took care of us, specially in such short notice he was professional and very knowledgeable. Great service on his behalf to fix the HVAC and super friendly. Thank you to him and his team for helping us out and keeping my pregnant wife from killing. You guys are the true hero’s.
We had to get a 220V outlet installed so All Seasons came out and gave us a quote. Price was very reasonable. They were not pushy at all and very professional. Since weve been meaning to have someone professional look at our breaker panel, we asked Thomas to give us a quote on that as well. Again, price was very reasonable compared to other quotes weve gotten. They came out to do the job and we are extremely pleased with their work and professionalism. They did a great job and everything is in place and very neat! Most importantly, everything is working! Will definitely use them again on our next project!
Roger was here within two hours of my call, explained everything he did and was overall a great technician and he was great to my dogs. 10/10 would recommend for service.
Great and responsive work. Needed to replace the AC units in my Hope Mills house and they helped walk me through the entire process. Expedited service and high quality systems have my house a brand née feeling. Will always recommend them for friends who may need the services
My Husband and I have never had a better experience! The Technicians were on time, very polite, very knowledgeable and did an excellent job on our home.We would recommend them to everyone and would definitely use them again!Chris and Kim Liggins
My HVAC system needed to be replaced as it was 15 years old. I had several bigger name companies come out to give me estimates and was very disappointed with the quotes given and the services offered. I even found the customer service sorely lacking as I would be told I would receive a callback only to be left waiting to hear from a rep for days. I had several techs from the same company come out and received different quotes and diagnoses. I was at my wits end. I made it through the winter with a kerosene heater but was dreading the upcoming summer months.Then an associate of mine referred All Seasons. Before I could contact them, Jason (sales rep) contacted me and it was easy riding after that. Jason stayed in contact with me throughout the process. He was upfront and honest about the costs, financing options, etc. The quote I received was more reasonable than I had received from the larger companies and the customer service was impeccable! Jason went above and beyond to ensure I received the best HVAC system at the most feasible price for my budget. And once the system was installed, it didn’t stop there. Jason followed up to ensure the installation of the unit was done to my satisfaction.Before you go with the more well-known companies, contact All Seasons. I guarantee you will find exactly what you’re looking for: Great customer service & reasonable prices.
Patrick was my repair person. He did a great job and was very polite. He was prompt on getting here. He explained what he was doing and I was very satisfied with his service.
Patrick was professional, knowledgeable, very friendly, and efficient. All Seasons will truly be our first call for all their available svcs. We have built a rapport with Patrick so hopefully he will remain our tech. Thank you for providing our family with a cool night.
Thomas Martin was on time, worked hard and was honest. He provided us several options on how to repair or replace our ceiling fan(s) problem and after consideration we decided to replace. Thomas conducted the installation of our new ceiling fan in a short amount of time and vacuumed the floor when he was done. Thanks All Season Air Conditioning and Heating Inc.
We were expecting service tech between 8:00 and 11:00, the tech arrived shortly after 8:00. He was pleasant, direct, and very professional. The work was completed in a timely manner.
Tyler let us know when he was coming, was on time, worked quickly, was professional, and very friendly. Getting our dryer up and running has been a huge pain, but we were able to quickly get an appointment and then Tyler took care of everything right away. Thank you, Tyler!
UPDATE: I did not appreciate how Angie treated me. she was very unprofessional. However, Beverly, the office manager took time to call me and have a discussion about the miscommunications we were having. She is awesome. and Lance really single handed made my experience great.
There is absolute justification for this review. Had the service done in August of 2020. The diagnostics was only completed on the outside units. The capacitors in the attic were not checked and the ac drains were not checked. I didn’t know all of that should have been checked until I had another company come out and do the job correctly. When I called to ask why this wasn’t done the customer service rep was extremely rude and provided horrible customer service. I will never use this company again or recommend to anyone I know. Please do you research before calling them.
Excellent Service thoughout the Company, we have been with them for about 16 years.we recommend All Season highly and without reservation !
Lancelot arrived earlier than expected. He was very professional and pleasant.He diagnosed problem with ease, and performed his job well. Problem was explained to me.He did a great job and quickly, too.Thank you!!!!
Technician inspected the HVAC system for buyer of the home! Thank you Tyler very professional and experienced.
Work was done in a timely and efficient manner. I am well pleased with my new AC and would recommend this company to anyone.
Service man very respectful and helpful.Did not leave invoice or receipt.Must request. Unit running fine now.
My tenant whos staying at my property told me Lancelot was very professional and very polite. He did a very thorough job inspecting the unit. Cleaned out the duct/vent. My tenant was very pleased with All Seasons! Glad I joined their VIP club. Thank You!
Professional, courteous, timely, efficient, effective, informative and quality service from the Executives, Call Center and journeymen. Electrical Team and HVAC Team are Top-notched Service providers.
Came out and gave me a Great deal on a new unit and duct work kept in contact with me made me feel like he cared about me and not jus about a dollar would highly recommend these guys
Was very satisfied with the knowledge and professionalism of the technician. I thought he did a real good job.
I cant say enough about 2 employees at All Seasons. My 1st point of contact was with Moesha and she was able to fit me in for an appointment the same day. Patrick Brewer the technician was prompt on time and informed. He quickly diagnosed the problem and was very honest and transparent about the whole situation. To summarize the visit I was ecstatic about the service given by these 2 exceptional individuals. Thanks again All Seasons!!🙂🙂🙂🙂
Lancelot Belgrave is a knowledgeable technician, he explain everything.Very satisfactory with his service and skill.
Lance was the technician he was very thorough in checking the problem. He fixed the issue and made sure it was right before he left the job. I recommend this company. Lance represents them well. Thanks again.
Excellent service! All Seasons came out to service my HVAC quickly and promptly. They were able to come out the next business day. Lancelot Belgrave is an absolute Professional. He expertly performed preventative maintenance, checked my system, cleaned the coils and inspected the duct system. Thank you All Seasons!
I would recommend this company because of the bad experience we had in countered we really did not trust anyone however Patrick, Jason and Jason T changed our thoughts. From that we met Patrick to Jason T and Jason and his team. Those guys are the best 👌. As a crew each one was very polite in their own unique way. We will use them again and highly recommend Jason and his team to everyone. Polite Professional and has good time management.. Thank you again guys
Patrick went above and beyond to put air where it needed to go. He was professional and respectful. Highly recommend All Seasons Air Conditioning.
Install new Panel. Great job, plus Electrician they know what they do, respectively, on times, and responded quick before they come to do the works. I will looking forward any future work need I will call ALL SEASON.
Excellent servicing of our HVAC systems. Thorough cleaning of two systems and tech spent time showing additional features the system can provide. This will greatly improve the operation of the systems.
My upstairs unit went out and anyone can attest, this is uncomfortable and unbearable especially in North Carolina heat. My neighbor mentioned that our neighbor Jason AKA JJ might be able to help. It was Memorial Day weekend so he was out of town. What happened next was mind-boggling because on Memorial Day evening Jason came by. He mustve heard I was looking for him. He gave me a prelim but said service would have to come out and do a diagnosis to confirm his suspicion. He made a phone call and the next morning Patrick was there.When I got home JJ came by and explained everything. He gave me options, and best and worst case scenarios. I didnt feel rushed or pressured, he gave me time to see what route I wanted to take. He even offered to get some window units to help alleviate the problem.I replaced both units and was given two days for the work to be completed. They arrived a day early and the job was completed that same day. Jason, Hector, Vinney and Devon were very efficient, and professional. My family had an appointment so they left the house and I was at work. I would occasionally pull up security footage and these men stayed steadily working in temperature that well exceeded 100°. They sent a txt when they were done and JJ was there to make sure my home was locked up and secured. When I got home I was very impressed. My home was the way I left it, with the exception It was much cooler. Angie set up an appointment a week later for them to come back out to do an inspection. I would recommend this company 100% they provided me with exceptional service.
Great company, even greater people. Thank you for your service!
Arrived between the appointment time slot and completed work efficiently and quickly
Thomas installed two Ring Spotlight Cameras. He analyzed the existing wiring and extended new wiring so that all the new electrical is hidden. He is a true professional. Thomas and Dwayne were courteous and friendly. I definitely recommend Thomas for your home electrical needs.
Lance cleaned the unit inside and out, very courteous and professional and answered all questions that I had. For this reason I would like to request Lances services next spring if possible .Go ahead and schedule me in advance All Seasons for next spring.
I cannot say enough about how pleased and satisfied I am with JJ, Jason and All Seasons Heating and Air. Those 2 guys are the best! I love my pups and wanted them to have a cool place to be. JJ recommended installing a mini split system in my garage. I was VERY hesitant at first because of gaps at my garage door and of course the doggie door. JJ explained to me how the system works and that it would cool to my satisfaction inspite of the small gaps. I still wasn’t completely convinced because I’m trying to cool a hot garage with no insulation. JJ was understanding with my concerns and basically promised me I wouldn’t be be disappointed and it would do what I needed it to do. So I decided to go with it. Jason and another guy came out and did the installation. They did a fabulous job. Everything was setup so quickly and neatly and Jason answered all my questions and explained how to use the system. Next day I was not able to be home for the electrical installation, but felt comfortable not being there and leaving it with my son. The electrician, also from All Seasons-did a wonderful job, he even showed my son what to do and turned on the system. It was nice and cool when I got home. Unbelievable how great this thing works. Anyone on the fence about this, it’s awesome. No regrets and all thanks to JJ and team. This company is by far the best for me and my family.
Very prompt on time, very polite staff, cleaned up everything and removed it, easy financing
Friendly, knowledgeable, competent and professional inspection and recommendations without pressure. Everything explained in detail--such as cost, financing and discounts available, and what equipment and services were included in install. All questions answered satisfactorily. Financing was arranged at time of purchase of replacement combo electric A/C and gas heat unit.Permits were obtained and install scheduled a few days after purchase. Install work inside and out done in a professional manner. No mess left inside house or in yard.We needed a new electric line run in the crawl space. Their electrician came out and got it done during the install at an additional but very reasonable cost.Highly recommended.
We had our entire duct system replaced and brought up to code. This could have been a stressful process, but Jason fully explained each step of the process and addressed any of our questions or concerns prior to starting the work. Understanding exactly what was going on during this service really eased our minds. The technicians were prompt, courteous, and very professional. They finished the job in a timely manner and left all areas clean and clear of any debris. We are very pleased with the service we received. We highly recommend All Seasons Air Conditioning & Heating!!!
Great price and good job very professional
I found this company to be unprofessional, dishonest and untimely. My 9 year old AC unit was leaking freon and I was pleased to see my 10 year warranty for parts was still effective (I was told by an employee of All Seasons)- transferred to me as a new home owner. I called and asked for a part replacement but they said I needed to pay for a leak test first in order to identify where the freon was leaking. Once the leak was identified then they would replace the part free of charge due to the warranty.However, despite being told It was covered under the warranty - it wasn’t paid for and it left me with the whole cost of a new unit as well as a $300+ leak test that did not result in anything beneficial for me.In the interim hot summer heat they said they would send over a few window units. But they backed out the day they were supposed to bring them over because I was getting a quote from another AC repair company. So after paying for the leak test, they refused to uphold any promises made to me which resulted in me having to pay for a whole new unit (go with Honest Air - great company), losing $300+ in a leak test, and suffering in 90 degree heat for two weeks.This company was unhelpful. Despite knowing I had no AC in the summer they did not actively seek other solutions to cool the home. Only after I asked about a window unit was it agreed upon and then they never delivered.
Great experience . Technician was on time and very knowledgeable.
Great service, fast, efficient, and friendly. They take all the fears out of the way with explanations, and offer helpful tips on maintenance. Highly recommend!
Very impressed with their work. Made the process of getting my all new ductwork system a breeze ! Very courteous staff & workers that care about the work they do !! Highly recommend this company .
Great Customer Service, They have Excellent Technicians,well Trained & very Knowledgable ....Great Company for all of your Heating & HVAC needs,Lance(Service Tech) was Excellent & the most detailed Tech that I have seen...Angie & McKinney were Super & very Professional..Thank you All Seasons..will definitely recommend this company to Family &’Friends
My outlet knocked the power out due to some wiring, the electrician came in fixed in less than 30 minutes. He was helpful, talked me through the whole process & was hell of a lot cheaper than what a previous technician was trying to charge.
Well, our HVAC stopped working for the second time in 2 months so we went ahead and gave them a call because of their great help the first time. Expecting the absolute worse outcome (price wise), Patrick came out for the diagnostic and took a look at the thermostat, and the HVAC himself -It even started to rain while he was out looking at everything- with a smile and good attitude. Quickly, he knew exactly what the problem was. He walked me through what I needed to do instead of doing it himself, which truly saved us money. I went ahead and got all the gunk out of the drain pipe with my shop vac and the AC started blasting again. My pups and I couldn’t thank Patrick enough for his work and his hospitality.
Been with then 10 or more years great service very professional. Thank you.
The technician, Lancelot Belgrave was outstanding in all he did.
I had a heating element go out in my water heater,i had a element for my heater but they said they could not use it.i paid 14.95 for it.the person who came out went and got the same as the one I had.i had already let the water out of the header,all he had to do was remove and replace the element.he then made a bill for 380.00, I told him that I thought it was too much for the work you did so he called his office and they reduced the amount so even though I thought it was still high I paid it.keep in mind I am a senior citizen and live on an income below poverty they still over charged for what they did.so if you use this company make sure you get a quote first.
Patrick was very professional and took the time to explain the bad news that we were having with our heating system. Patrick is kind and sensitive to the customers problem and the one thing that caught our attention is he listen. Nad having a good listener changes things for the good. The next day we met Jason he was very informative and gave us a lot of information in detail.IPatrick and Jason is for the customers and a great team
Patrick is very professional and polite. He is very knowledgeable of what he is working on.
Highly recommend giving them a call for any and all of your ac/heat needs. They also do electric work. Extremely professional work and at a cheaper price than their competitors. Very fast to respond.
This was the 2nd company I called. Talked to a live person immediately. They came out on Sun evening, repaired my AC. Gave a 3 hour window and was 45 min early for the 3 hour window and all repaired long before the estimated time of arrival. Price was hard to beat even for Sunday service. Will absolutely use these guys again.
Lance was great very professional and I will recommend to everyone I know
I called All Seasons around 9 am and they were out to my doorstep by 1pm the same day. Jason was very professional and was willing to explain what was happening to the ac unit. A part had frozen up which needed replacing. We turned the unit back on to notice that the motor in the attic had burned out due to the contact not working. Jason took the time to find the part as it was an older ac unit. All seasons ordered it and were out the next day by 2pm to install it. I was very impressed by the whole process. I have AC again upstairs!!!! I highly recommend them.
Great service will continue to use them. Great staff from the office to technicians, excellent customer service. Today they put some light fixtures for me, and Im satisfied again.
As usual the tech was on time and professional. I cant say enough good things about this company and ALL of the staff. Thanks
Was given window time between 8-9 when making appt.Rep didnt show up until 945.
Jason and the crew are absolutely amazing! They do great work!
Had some electrical work done and the work was top notch. Electrician was very knowledgeable and willing to tackle any job. Called on Wednesday, set up the estimate for Thursday and had the work done on Monday. I will definitely be using them for all of my electrical and AC system needs in the future.
Great help and very professional and polite!
Hector, install,Jason hardee, installJay jay comfort adviser,Dewayne, installRoger, electricalThomas, electrical ......all these gentleman did excellent work. I have been trying to get an AC unit for years. I tried last year but due to financial issues I wasnt able. Then in 2020 Jason came to my house again. I was finally able to get it done. He was very patient when it came to the proposal. He was also helpful and answered my concerns that I had. All seasons was the only company that could get all my unit outside. I got my pantry back. They really made you feel like family. They worked sooooooo hard. It took them a week to do it.....there were minor set backs because of the weather. I have never met more dedicated people in my life. I am so grateful for them. They also installed a vapor barrier while here as well. If you have any issues or need a new install call All Seasons. I will definitely be using them for my future AC service and electric needs. They have much integrity and it shows. Thanks so much for making my home more efficient.
The technician was prompt professional and very respectful. His performance was excellent and reflects credit upon All Seasons Heating and Air.
I have been a customer with All Seasons for 5 + years. Tyler who completed my maintenance on my A/C. Was awesome. I give him Highest Stars 🌟 🌟🌟🌟🌟
Too expensive! Too confusing regarding quote for electricians work. Will never use this company again. What a rip off ! Gave me a quote but didn’t think it through.. then said it would be extra...
This the second time we dealt with them. Both times, excellent service & really great time.
The guys did an amazing job installing 2 mini split systems. Jacob and Dwayne made the install exactly how I wanted it and made sure everything was right the first time. I would highly recommend All Seasons for AC and heating needs.
I suddenly inherited my mother’s home this year, and as much as a blessing came with the tragedy, the crawl space was a MESS. My first month here, my ELECTRIC alone was almost $300 and it was HOT inside. Some of the vents were flooded and/or on the ground. The crawl space however, along with the lake under the house, was ice cold. I got a few estimates, and every contractor was telling me different information. Jason came out, and he was the first contractor that MADE SENSE and explained EVERYTHING to me. I decided to just fix it all so I won’t have to keep worrying about putting band aids on bullet holes. I ended up replacing the unit, all new duct work, insulation (there was none), and a vapor barrier. Jason and his crew were amazing. They were prompt and courteous, especially considering my toddler’s sleep schedule. I’m new to this homeownership thing, and Jason was available to answer all my questions.Now I feel ALL the AC, equally in every room, and my light Bill is HALF what it was 2 months ago. (I was waiting to write this review after receiving my first full month PWC bill. I was going to attach a pic, but it won’t let me) The savings alone on utilities will pay for the work itself.Highly recommend.Edit: Jason actually showed me pics of what was going on under my house. Every step of the way. He also drew and mapped out my vents and duct work and explained to me exactly what was currently going on, and exactly what SHOULD be going on down there. It was a complete mess. Very appreciative of the time he took to explain, because everyone else was just throwing me numbers. It took almost a week, but they provided window units and made it easy on us.
Arthur Hendren is a wonderful representative for All Seasons. He is very thorough, knowledgeable and fastidious in his work. I look forward to seeing Arthur every 6 months for my maintenance upkeep.
First them 2 years ago. Had one technician that has come out and has been really thoughtful and helpful. This is a good company with caring people.
Very knowledgeable people service men and office staff would and will recommend all seasons
Professional, on time, responsive, reasonable price and they did the job. The person who came to my house was really professional, knew what to look for and did the job. No issues at all. It took about an hour.
I made clear what I wanted when I called. I wanted someone to look at my system and duct work and see that it was okay or what they recommended based on my issues.Person sent to my home didn’t even look at the system on the outside of my home. He stood on my carpet and asked how many vents and returns I had, entered the info on his iPad and gave me a price for cleaning. When I asked how much to replace the duct work (b/c his cleaning estimate was awfully close to a quote I received from a competitor to just replace the duct work) he told me someone else had to come give me that estimate and they would call to schedule it.THAT visit could have been done online.Two stars b/c they responded to my call same day.
Jason an his guys treat u like family an get u takin care of ASAP, I called him an he was ready the next day to install a whole new system! Great people
Had ducts replaced first as hvac was 9 years old, but metal ducts were original. After several months the fan o hvac died. And the cost to replace I felt would be better put to a new system They were very fespnsive to get a new unit installed.
Had a awsome experience with all seasons,J.J with financing really did his job with explaining to me what the process was,just got first power bill in the mail and was shocked how good this unit they put in works,and to the crew that come out to put it in.... they worked clean,,quiet,and was in amd out in no time,Thanks all seasons
Had a leak in they fixed leak in did maintenance as well. Very happy with the job they done
Patrick came out and was able to pin what the issue with my AC was within 20 minutes! He was very professional and helpful even when it began to downpour on him. He even took the time and informed me on what I could do to fix the issue myself and I did. Thank you, Patrick.
Very nice professional electricians. Mr Roger Flowers done a superb electrical service job.
Craig went out of his way to get us the best price of anyone we talked to on a new HVAC system. Sale to install completion went smoothly. Hector and Mark were on time, professional, and just as nice as they could be. They did a fantastic job tearing down the old system and installing the new one in a timely manner. Mark took the time to explain everything and answer any questions we had. They cleaned up and left our yard better than they found it. Three definite assets to your company. My wife and I will go out of our way to refer people to All Seasons.
I got a Carrier united, little on the highside, but better on the quality and the savings.
Completely wrong on what was needed to repair. Had Blantons come out today and it’s fixed. Will never use all season again
Did electrical work for me! Great response, timely, clean work. Very pleased!
Needed licensed electrical work and as promised they came in a very timely manner,did the work;cleaned up and went to their next job.
All season Jason was very helpful in helping me and my wife make the right choice on a new ac unit.the technicians that came out and install the new unit was very professional and very well mannered they did an excellent job we was very pleased with their work and would recommend them to do work for you if you are in need of a new ac unit.
All Seasons was truly professional and courteous. Patrick is extremely talented and knowledgeable and a pleasure to service my units
Patrick was very friendly and professional. Went straight to work not waisting his time or mine. Great service from Patrick!
Very pleased with the entire process of system installation and maintenance.
The technician (Patrick Brewer) was very courteous, professional, and knowledgable during his visit.
All Seasons did an outstanding job from start to finish. We had our entire system replaced and relocated on a different part of the house and all new duct work under the house. I would recommend All Seasons to any one seeking AC Heat or electrical work. That are awesome.
The services went well except- but a technician had to come back after semi-annual maintenance 5 days later because the service tech forgot to reset breaker on upstairs unit. The vent was pushing out cool air on heat Mode on the upstairs unit, so the unit was cooling the upstairs instead of heating the upstairs
I never do reviews but All Seasons installed our unit 2 years ago. Between the time that they came out, determined we needed a new unit, ordered it, and were able to install it; they supplied window units for every area of our house that we needed it. And, of course (Murphys Law), while my husband is out of town it stopped working. The sweetest technician came out and fixed it efficiently. It was a relatively simple fix that I shouldve thought of (read basic maintenance we had neglected), but, he was very kind and very respectful. When you paired that with Matthews good service; youd be crazy to look elsewhere. Thanks guys. You rock!