This is my second time going to L.A Nails and I have not been disappointed. Made my appointments online both times and have had no issue. My pedicure was amazing and the lady really took her time. Tina has done my nails both times and I can’t complain. She’s very gentle and always does my nails how I want plus puts her own little twist to make them even cuter. I believe if you read their policies and do your booking online then you shouldn’t have an issue with your visit like some of these reviews say.
The BEST place to get your nails done in town. I’ve literally tried everywhere else & this establishment has the best service & atmosphere. It’s very quiet and talking is kept to a minimum which I enjoy so very much! It’s not like your typical nail salon where everyone is loud & gossiping. I wish I found out about this place sooner!!
I used to come here every 2 weeks until I moved about 7 years ago. I came back for my son’s wedding & got a full set & pedicure. The service was prompt (I made an appointment online). I don’t remember the man’s name but he did a phenomenal job. I haven’t had even 1 nail chip, break, or come off in a month!!! A MONTH!!! It was way more expensive than any full set I’ve ever had but it was well worth the $. If I lived in Fairbanks I’d go back for fills!
She wanted me to book a separate appointment for my daughter in which I completed. Then turns around and canceled my daughter appointment due to the same card number!!!!!!!! Duh, I am the one paying for her shes 13! Then says well I can send you an invoice for her future services so you can pay now???? Huh?? Is this how you run your business! So unprofessional!! Never will go there again!!!!!!!
Ive been here twice now and cannot wait to be back! I was going to try out a new salon (Top Nails), but after making an appointment with them and still being asked to wait 30 minutes, I decided to walk out and called L.A. Nails right away. They were able to fix me in the same day!!Im from California (here in AK because military) and let me tell you...L.A. Nails live up to their name. Theyre THE BEST in Fairbanks. Even better than some places in LA!! You pay for what you get and it is worth it.Theyre also taking a lot of precautions due to coronavirus and it makes me feel very safe.Ive gotten my nails done by Brian both times and hes amazing!
Unreasonable cancelation policy despite of explaining sickness circumstances. They rather have the money then the safety of customers.You can have whatever policy you want its your business but I also have an opinion and believe that for every rule there should be an exception 😉 if you are COVID conscious and you have a customer who is experiencing symptoms last minute and is been honest and considerate of others, there should be some kind of flexibility. But if charging people without giving a service its more important to you, I also understand and respect that! Hope the money servers you well! :)
The facility was calming and peaceful, the nail techs were experienced with their technique and fluid in their handling, and the price is well worth the experience. I highly recommend the deluxe pedi, the massage is so great! They only operate by appointments, which adds to the peacefulness of the atmosphere as there is not a huge queue of people waiting and huffing for their turn, and also made me feel like the tech wasn’t trying to rush through my service to get to the next person in line.
Update: fantastic service. If you want to feel pampered and treated with care please visit LA Nails. They take hygiene and cleanliness seriously. I have always been a nail biter. I have been visiting LA nails for about 4 months and have had short manicures, I moved up today with a longer nail and they have been so knowledgeable on my nail care. I appreciated the unique spin on nail art and making the individual person feel important. Worth every penny. I got a new set today and was able to see how much my real nails have improved having set over top.You wont be disappointed on the quality and time they take for you.
I’ve been to this nail salon a few times since being stationed in Alaska and I will say they do good work however the customer service is not the best and the front desk girl Tina is absolutely disrespectful and rude. She failed to write down my appointment and had an attitude with me when I came in and told me they don’t book a month out when she was the one I talked with the schedule my appointment IN PERSON! I do not recommend her at all! Very poor customer service skills!
Tina was amazing. I told her what colors I wanted and she did such a great job designing my nails. I’m so glad I trusted her with my set. She took her time and was very detailed. Over all the whole experience was great!
Attempted to make an appointment for a friend and myself. One of us wanted a pedi, I needed a gel polish removal followed by a basic mani. When my friend called she’s been told they had an opening at 5pm for us but the employee was insistent that she couldn’t book anything for us unless she knew exactly what kind of gel I had on my nails. So I called to schedule it so I could answer her question. She then stated they didn’t have a 5pm opening (I called back less than 10 mins later but I understand that could’ve changed). She then told me we’d each need to call and book separately and use separate credit cards. When I asked about appts the following day she said that would have to be done online. I asked why it couldn’t be done right then while we were on the phone and very bluntly I was told “that’s just how it works.” Not once during this exchange did she ask what kind of gel polish I had even though I brought it up more than once. The poor customer service alone is why I will avoid this place from now on but the differing information we got was also frustrating.
I came in to have my nails fixed after a botched job from a different salon and my artist at LA nails was AMAZING. She was very patient and kind. She worked quickly without sacrificing cleanliness and quality. Hands down one of my best experiences ever!
They were really professional and thorough. The massages are so relaxing. I would definitely recommend this place to anyone. Great customer service!
I have been going to LA Nails for the last three years. They are always friendly and the salon is always very clean. My gel manicure always lasts two weeks, which is amazing. When I bring my young daughter they always go out of their way to make her feel extra special.
I had a wonderful experience here! Everyone was friendly and they were all being COVID safe which was awesome! I love the design that I got on my nails!!!!
I went today and this will be myThird time there since moving to Alaska. Thomas’s attention to detail is impeccable, he did an above an amazing job. This place always does a spectacular job for me. First of all they have taken the pandemic seriously And have precautions; such as hand hygiene, screening in place for their customers along with mandatory face masks and that means a lot to me as a healthcare worker. They do excellent work and always listen to what I want and my concerns. They do quality work all around and make sure to make your manicure or pedicure satisfactory to you all the way down to the fine detail. Will always be coming back here for my nails. Thank you so much, I appreciate you ❤️❤️❤️
First time going here and i was not disappointed! Walked in today with my 2year old son who started to act up the moment we walked in, staff was so friendly and nice with him, they offered him some lollipops that they had. Got my nails done by Ryan and I absolutely love the way they came out!! Walked it with nails that were done by another place(which I didnt like) and he took them all off and gave me a new set. I will most definitely be going back😊
THIS WAS THE WORST CUSTOMER SERVICE I EVER EXPERIENCED. It started with denying our appointment for being a few minutes late, fine our fault but still RUDE in every way possible. Rescheduled for the next day, everything went fine but the GEL polish I paid 20$ for came off my baby toe. They were closed Tuesday and Wednesday, I just called Thursday morning and asked to get it fixed. And then it all went to hell. I asked if I could come in on the weekend because I have kids and no sitter... she said absolutely not because it was against their policy because it would be “to long” mind you they were closed Tuesday and Wednesday.Just save your $$ and go somewhere with decent human beings who understand customer service and aren’t the RUDEST human beings on earth. I spent 90$ there and it was the worst money I have ever spent. If I could them 0 stars I would.
I really love this place! It is calming, clean and organized. I feel way relaxed from the moment I walk through the door to the moment I leave the place.So far I have 0 complaints. My manicures and gel nails with gel polish have always been 10/10. ❤️Ask for Ryan.
Super clean and nice! They even accommodated for my lateness to the appointment. The foot and calf massage was my favorite part!
This place is great! My wife and I love coming here to pamper ourselves with pedicures preVacation
So great! Got a simple french tip and they got the shape, length and design spot ON! i’ve been to all of the salons around town and this is by far my favorite! Will come again to get a Refill in a few weeks!
Thomas was amazing! I wanted wedding type coffin nails and he did an outstanding job. He was very careful and detail oriented. He didn’t rush. I’ve been to many nail salons back home and never found one that did even a decent job. I’d give this place 10 stars if I could! I definitely recommend this place for pedicures and manicures!! They have amazing pricing as well!
Highly recommended coming here. They take care of you and give great service. Definitely will be coming here more often!
Tina is the best! She listens to what you want and never disappoints! Only salon I trust with my hands!
I love this nail salon! The nail technicians are so friendly & professional. The salon is clean & sanitary. They have a HUGE selection of colors & I always leave with a smile on my face. I have never had to wait long and I am always greeted by my first name when I return. The prices are reasonable & I won’t go anywhere else!
I live LA Nails! The staff is wonderful, very attentive and polite! And they all do a wonderful job on my nails. If you’re in Fairbanks, Alaska, whether passing through or living here, get your nails done by the fabulous team at LA Nails. 💕
I have always had great experience here! The lady who always does my pedicures know Im sensitive and she always is gentle but firm with my feet! This time I had gel polish placed on my nails and the lady was super nice and took great care of smoothing my skin out around my nails also.
Love Tina had me in and out and took her time definitely will be back again.
Tina is the best! She knows what she is doing and never fails at what I want!💖 love you girl!
Tina and staff were covid safe and consciousness. Fabulous nails done epxactly the way I wanted. If youre looking for professional perfection... this is the place. P. S. So very clean too.
Thomas did an amazing job with solar nails. They are flawless. The staff is friendly and are taking precautions to make sure their salon is safe from Covid-19.
I called to schedule an appt. I was told that because I had covid 19 back in June2020 that I could not schedule. It makes no sense that they allow people that haven’t had covid to be serviced, but don’t allow others to be serviced. As a healthcare professional, I explained to him that if you’ve had covid before or have gotten both doses of the vaccine, you’re less likely to catch Covid, but the guy that answered didn’t care. They should definitely become more educated on covid if they want to make rules in their shop.
Very professional and respectful staff. Did a great job on my acrylic nails. Definitely recommend!
Loved having my nails done by Ryan. Made an appointment for 3 of us and they were professional and helpful. My sisters and I will let them freestyle next time because we will definitely be returning!!
The staff was wonderful and very professional. I was very, very impressed with their COVID protocols and how seriously they took the health of their customers and employees.
Everyone at L.A Nails is always as accommodating as possible.Ive never left unhappy.
They all were very nice! I will definitely recommend this place to my family and friends.
This is my second time and this time I brought a friend ! Love the atmosphere, the diligence of the staff during the pandemic but most of all love the quality of the solar nails! 💞🤩
I called ahead and received an appointment for the same day, they did a wonderful job. I was able to read, relax, and enjoy it while they wrapped up the store (my appt was for 6pm, they close at 7 but I was there til 7:15)Thank you for treating me so well! Even as the last customer there was no rush and I am happy with the result :)
Tina always does an excellent job on my nails. Works quickly, but takes the time to make sure my nails are shaped perfectly which I really appreciate. Professional & clean.
For starters Im a big guy, big feet and this is not my first pedicure... But it was my best! Their safety protocols are on point and strictly adhered to. Ive never had my big beastly feet feel so nice! Great job!
They had good cleanliness and the service was good but the lady at the front yelled at my mom and aunt while they were checking in but treated the costumers nice and polite after them. I mean we live in rural Alaska, they spend all that money to get out of town and pamper themselves but to be treated like that.... come on man.
This place is handling COVID appropriately. You have to sign a consent form on their online database as well as on paper.It is pretty expensive, but the older lady loved my feet although she wasnt prepared to do the design, she had her colleague finish it.It was ok
I have had a long time standing nail appointment every few weeks with Thomas. His excellent technique and friendliness is the reason I keep coming back. Today I got a pedicure for the first time and he did an awesome job. He took his time and didn’t rush and was gentle. I felt very relaxed!This salon has gone above and beyond to be careful and have precautions in place due to COVID-19. The whole salon is kept very clean and sanitary and I’m impressed with their approach to Re-Opening amidst this pandemic. I will be back next week.
This was the vest pedicure I’ve had in at least 5 years. They were very nice and didn’t rush through my pedicure. They took their time and the atmosphere was amazing! I loved it and will return.
I love going here to get my nails done, staff is very friendly and nice!! My nails turn out great every time and it’s affordable!! ☺️
There are so many unknowns about the COVID-19 virus. It’s a weird time. I felt so comfortable at LA Nails. They are incredibly clean and professional. I got a hot stone pedicure and it was so relaxing. LOVE this place ❤️
Best nail salon! I have been to numerous nail salons in town trying them all out. I have been here a number of times now and this one has been the best for me. My nails look beautiful and feel great. They actually made them look way better (I have a full acrylic set with a stiletto shape). I received excellent service and the price was great. I recommend LA Nails.
Very clean and organized. Beautiful work. Service prompt and excellent.
Amazing service! I misread the closing time & they happily took me anyways! A big THANK YOU to David for taking your time & going above and beyond! Highly recommend :)
Quick, clean, and so far the best my nails have looked after trying many different nail salons.
They were very nice the man who did my nails wad very polite and respectful and did a beautiful job thank you!
Great service good pricing and not rushed. Definitely recommend LA Nails.
Love L.A Nails! It’s the only nail salon I’ll go to after trying the others here in Fairbanks. If and when there is any, the wait time isn’t unreasonable and the staff are great at executing design ideas.I Highly Recommend L.A Nails to anyone who asks
Always does a good job !
The nail technicians here are very kind and skilled. Its always busy here so appointments are great. I like the new lighting they have and their music is always relaxing. Would recommend ❤️
You are the best! So caring about helping to maintain the health of your clients. Thank you! I am a forever customer!
I love there work I’d definitely recommend people to go there and I’m gonna surely stick to them.👍
Me and my daughter both got a mani and pedi and we love it!
With the gradual reopening of business across the community, it is great to see an owner remain strong in the delivery of good customer service an customer care! Visible and mindful concern shown for the well-being of customers, staff, owners and family as the community continues to reopen fully during COVID 19.LA Nails is and remains a warm and relaxing experience of self care! Great friendly service with professional staff! Wish I could get a pedicure everyday...
I’m always walking out super happy with my nails
The best experience! So relaxing and comfortable. The people are so nice and always willing to do whatever you have in mind to make your nails perfect. This is the only nail salon I’ll go to in Fairbanks! My nails are always perfect!
La nails I’d such an amazing place! The staff is very friendly and does quality work! I’ve been going here for the last 8 months and I honestly won’t go anywhere else!
LA Nails is right around the corner from my house, but convenience isnt the only reason why I go there. I dont trust anyone to do my eyebrows, but they do an amazing job on waxing my eyebrows and they always manage to find the time to do them quickly when I walk in on a busy day. I also get my nails done here as well and they do a GREAT job! I havent been able to stop staring at them the last 2 days! Highly recommend LA Nails to anyone!
The young man was new and not very fast. I came in at 10:30 and my fill was done in less than 45 minutes. But my pedicure took over an hour and a half. I had another appointment to go to. He did a good job, just slow
L.A. Nails service provided is always efficient, thorough, welcoming and friendly. The nail salon environment is always clean and well maintained as well as the restroom area. Congrats on upgrading to a more technology friendly check-in system!
They did an excellent job with maintaining state mandates for separating customers, making sure everyone’s health was screened, and that face masks were worn. Very pleased!
Got my nails done one week ago and a few nails had already chipped off. Called today, got an appointment the same day, they were generous enough to not make me pay! I definitely recommend, this is the only nail salon I go to.
Ryan was fantastic. He helped me make a final decision on a color because Im pretty indecisive, and he knew what would look good on my skin. Easy to talk to, very clean and professional. Ill definitely be back!
I entered this place with a friend and a great smile in our faces, lookin for a relax time and to get a pedicure, worst front desk ever. I’m new in Alaska, I wanted to feel welcome and she didn’t even try to help me, she went straight to the point “nothing available today for pedicure” with no manners or at least be kinda polite about it. Customer service is everything when you work in this environment. I don’t work in retail, but as a police officer, I have to manners and be polite. Thanks, I’ll take my money where I’m appreciated as a customer.
I can not recommend LA Nails enough! Love this place. I will not go anywhere else in Fairbanks. The nail techs always do a great job. You will not be disappointed when getting your nails done here.
Good place, nice prices too just a bit short on staff so its a little bit of a wait. Aside from that no complaints.
The customer service here is superb. I came in today to get a full set done while having my newborn with me. The baby started crying and instead of complaining or making comments Tina came over and helped all while a new gentlemen (I did not get his name) got my nails done quickly and perfectly. I will continue to come back to this nail salon. I highly recommend everyone check it out. Their prices are great for the service they provide.
Love LA nails! They are always so nice and professional. They do a great job. Reasonable prices.... for Fairbanks.
I had my brows waxed and wasnt happy with them at all. The gentleman who did them didnt really listen to my requests. It felt like he just did what he thought was right. My brows still looked sloppy and unprofessional. I definitely wont be back.
Just moved here an was looking for a place to go to get my nails done regularly and THIS IS NOT IT! The guy that did my nails was nice don’t get me wrong but my nails was crooked and he was super super rough. My experience made me super tense and he had to tell me to relax multiple times! I was so tense because he was so rough with my nails! Will not go there again
Some really cool people in there.
We made an appointment here instead of the place we usually go by mistake, but now we will only ever come here. They were so professional, clean, and did a fantastic job!
Very great work. Love it here! They always do exactly what I want. Ryan is the best! Very good customer service too!
I have just recently started getting manicures and pedicures and have been so very happy with the service ! As well as the cleanliness of your shop :)I have gradually been working up to bolder colors .... Thomas has been great ! Thank you all :)
Always beyond satisfied when I come here! The employees always make me feel welcomed and comfortable. Great conversation with amazing results!