Love this place. Ann does a wonder job on my acrylic nails. Very pretty & shaped just like I like them. 🥰
I got my nails done to match my hoodie for an event and they did a wonderful job. The lady was friendly and when I wanted a last minute change she was nice about it. My daughter got hers done at the same time and it so happy with hers too. She got long nails files to a pointy tip and different colors and designs and they did exactly as she requested. I am very picky about my nails and was not disappointed... I will be returning.
Very efficient. Katie is truly an artist.
I love river nail and spa!! Ive been going there for over 2 yrs now and Ill keep going there as long as I have fake nails..lol. The Manicurists were all so great and have made my hands look very pretty!! Thank you River Nail and Spa!!!
I would not recommend coming if you want a design and good acrylic nails that are shaped clean and not thick. This is like the fourth time I’ve come and I receive a different price each time I come? Mind you I just get an acrylic fill, and I am really unhappy with them unfortunately. I really like the people here but my nails always turn out poor. I’m sure the regular polish is not the same. But from my personal experience they can never even attempt a design or they say yes and the execution is done terribly. Again nice people just unfortunate circumstance.
I absolutely loved this place I take my daughter and I will take my daughter and my son if he ever wanted to go Service is exceptional
Definitely reccomend. May was amazing. Very attentive.
Wonderful people wonderful service and very good prices I would highly recommend them
Loved my experience! Holly is the best!!
I went in for the first time today for a pedi, mani, and full set! Lee did my full set and i could not be happier with my experience! She was very thorough in making sure the picture i showed her, reflected what she did. they were all respectful, on time, and made sure i was happy with the results. I felt it was very reasonably priced as well.
PREVIOUS POST: The man who did my nails yesterday was super rude and did a terrible job. They look AWFUL. They are going in all different directions, and are so tilted and lifted off the nail that Im going to have to file them down so I dont accidentally rip my entire nail off. I cant wait for the next few weeks to pass, while they grow out enough for me to go somewhere else!I wish I would have listened to my instincts and turned around & left as soon as I walked in the door and he barked at me. For all his sour attitude, I was hoping it would be worth sitting through. NOPE.Unfortunately, I did the typical White lady thing and put myself in denial about it while I was sitting in the chair---and now am just bitterly stewing on it since the moment I walked outside yesterday and looked at them in the daylight! Aagck.The ladies who work here might be great. I will never know, because I will never be going back there!UPDATE: I decided not to let that one guy speak for the whole business, so I got over myself and called them. I told them I was really unhappy with my nails and why. Holly got me in at 4:30 pm that same day, and she did an amazing job! I love them now. Thanks, Holly!!
The man who works there is HORRIBLE literally worst mani pedi I’ve ever had. I have a full fingerprint on my big toe and polish on my fingers is streaky and uneven. He rushes and is rude and skips steps don’t go to him.
I had the best experience here!!! Good people, lovely vibes, highly reccomend to anyone.
Very nice pedi and mani.
Tech was rude and kept trying to change my design! I will NEVER go back.
She didnt listen to me about the shape I wanted my nails. It was a huge waste of time and money. I will not go back, ever. My bill was $200 (I took a friend too) and I took my nails off the next day, I was so embarrassed.
Their service was amazing. Lovely people. Would definitely recommend to all my friends!
I so enjoy River Nail & spa! Cleanliness is their first concern, everyone friendly and accommodating. I feel quite pampered, been going there for over 4 years!
Arrived as a walk in and they gladly took me in for a full set even thought it was close to closing hours. They didn’t bat an eyelash when I wanted extra artwork done either. They also took a few minutes afterward to schedule my next appointment. Probably the best service I’ve received at a nail salon.
Very very good. Delightful ppl.go see my nails are beautiful.
Really great service. Great nail designs and good pedicures
Very clean. Staff was very friendly and I love my manicure! Tried for gel for the first time and Im impressed.
I just went into inquire if the owner was there because my friend goes to the owner to do her nails. And I think I got the name wrong but they just looked at me like I was crazy and said there was no owner there. I hate it when nail salons do that and I think it’s really suspicious. Just really bad vibe, smelled bad, looked bad just seemed like not nice people. I’m gonna keep going to Carrie at Infinity Nails.
Amazing place, the lady was nice and did my nails excatly like I wanted them!! Deffintaly recommend this place, other places arent so nice! Will be going back!
Use to love this place, but the last few times Ive been my nails have just been mediocre. Theyve been very uneven.
Great place..been going to Ann for several years...very nice people 💅
Very lumpy. She used gel to do a simple sunflower, bumped it, and it looks disgusting. Very disappointed . I hadn’t gotten my nails done for 3 years and then to get this.
Even if I have an appointment I end up waiting
Holly and the girls at River Nails really do exceptionally nice work. As a former manicurist myself, it was difficult to find someone who would do quality work the way I wanted that lasted. So several years ago a friend recommended River Nails, and now I wouldnt go anywhere else. The salon is nice and clean. The service is efficient and the manicurists, men and women, are personable and care about their clients, most that Ive seen are regular repeat customers like me. Very fun place to go...my next appointment is today!!!
We made appointments only one day ahead and got them no problem. Nails are amazing. Price pretty much standard.
I love River nails they are always on time clean professional and I love Katie shes the greatest👍
They are friendly and work hard to make you happy
The guy worth very very fast and get a great job
Loved this place I came in with out and appointment and they got me in right away live the nails recommend this place
Unfortunately I’m very disappointed in my last experience with this nail salon. I went in with a simple design in mind but when I was greeted my tech didn’t ask me any questions about my ideas. Not once did he ask about color or shape, only until after, when it was too late. The finished product was a disaster!!!!!!!! Polish all over my skin, palms, and cuticles. I asked to speak to a manager or owner of the establishment and my nail tech started to get irritated. Meanwhile, I just want someone to fix his mistakes, he’s yelling that I’m “too picky” and “ask for too much.” I wanted black coffin acrylics with some jewels!! Thankfully a woman stepped in and asked him to calm down after he left the building she was able to do something similar to what I wanted but still not worth 52$ NEVER COMING BACK HERE AGAIN!!! If I could rate 0 stars I would.
Great work friendly staff
Bryan is quick .cost efficient and dose a perfect set of tips.
Always on time even on busy days. Quick fixes for broken or chipped nails. Very nice technicians.
They messed up my nails so bad. My gel polish was uneven and chipped easily. If any of the technicians are reading this, MAKE SURE THE NAILS ARE PERFECT BEFORE SENDING THEM OUT THE DOOR.
I have been going to Ahn for 8 or 9 years for nails, pedicures, and waxing. She always does a great job and remembers how I prefer things done. I have always had great service in their scrupulously clean and cheery place. My mom, my sister, and my sister-in-law also have their nails and pedicures done there.
I had gone into another place. No time. So went here and was very pleased. Got me right in and did a great job. Friendly as well
Katie did a great job on my gel manicure and pedicure. I am very happy and will be back.
A shout out to Steven for another fabulous set of nails and deluxe pedi.Ive had acrylic nails for over 30 yrs. I moved to Oregon and was in need of a salon that I could do walk-in. Its been 4 years since I walk in to this salon. I never have an appointment and I get right in. I have had several techs do my nails and I am always satisfied. Check it out.
Got a simple manicure. The girl was super sweet and honestly my only issue is that while she was shaping my right ring fingers nail she accidentally cut the sensitive flesh under my nail. Other than that Im satisfied with the service
I adore the work and detail rosie does for me everytime. =)
Rosie is amazing, my nails never lift, prices is consistent and affordable, so many color options. I highly recommend River Nail & Spa and especially Rosie
Quality workmanship. I never have a nail chip or loosen anymore.
Rosie is very gentle and does excellent work. I am super sensitive and she never hurts me even when my nails are a wreck when I come in for a fill:) Cute little place. Very clean.
I will not go back to river nails and spa on river road, they were very rude to me. Then rushed to get my acrylic fill done, I asked for gel polish then when she was finishing up painting my nails it’s got smudged and she wouldn’t fix it. Then on one of my nails she didn’t cure it long enough so I had a bubble of gel polish that popped and got all over my hands.
Always a great manicure!
First and ONLY time I will be going to this salon. My nails were uneven. I asked them to be short and they were still too long even asking for sport short nails. I shouldnt have to ask three times for the length of my nails to be adjusted and still not see the right length. If I wanted to have the skin around my nails painted, I could have done that by myself, at home for free. The nails on one hand were longer than the other hand. She didnt bother to clean up the skin around my nails, or do anything related to a manicure. Overall, I would not recommend this place at all.
They did a great job and the employees were very friendly
Very friendly the shop is very, very clean they practice extreme covid practices..
Great place. First time there and w as very pleasant. Lena did a wonderful job.
Been here several times and there amazing each time. Very accomadating to what i want and if i bring my child to get hers done too they fit her in with me and do exactly what she wants. I do wish there was more decals but they are very good and helping pick up substitutes for something else like it. I once brought both my neices my daughter and i all had our nails done at the same time they squeezed us in even tho they were busy and they took there time and did a wonderful job on all of us. They were also very patient in the fact they were kids. I recommend coming here
It was very nice. Kayla was great told me all she was doing since it was my first time for gel polish.
RUDEST PEOPLE EVERStopped 30 minutes before close, asked if there was time for2 pedis and a mani. Guy at desk was extremely rude with saying No. A Sorry, we cant would have been fine. Went around corner to Tips and Toes- They were AMAZING AND GOT US IN with exceptional service!
High quality of work. Clean, friendly, excellent prices. Love them!
Love this spa!! Close to home and they do a great job
Love River Nail. They work by appointment and walk in. My nails always look fantastic.
I had a horrible experience last Thursday. I had an appointment to get a refill on my gel nails. The color was uneven, all over the backs of my nails, and she did not paint the whole nail! My middle finger on my right hand was also crooked. I requested a redo and when I showed up for my appointment, I waited for 10 minutes but left as I couldnt sit around any longer.
Always helpful and nice
Great place to relax and get treated well. Nancy is great.
I just got my nails done for homecoming and Rosie did a great job on them. I would definitely go back especially since I got such a good price for it.
I just got discriminated in a big way at this place. I wear a scarf on my head for religious reasons. These people refused service to me. Told me to leave. Then watched them take in 2 other walk in customers. Very disrespectful and very disappointed. Donthe go here. Their rude jerks!
They werent attentive or friendly. They didnt even pumice my daughters feet. They didnt do the hot towels like we asked and paid for.
Always friendly and do a great job on my nails.
Love getting my nails done here, they are great at what they do and have great prices!
Good at getting me right in for my nails..friendly service
I got a pedicure done and the lady did not pumice my feet. The whole point of me getting a pedi was cause i have dry skin on my feet and I was hoping to have my feet pumiced. Well darn :( My first time getting a pedi and it was not what I expected...
Epic positive friendly environment Holly is awesome
The guy who did my daughters nails were very gentle and did a very nice job very much recommended!!😁
Get the Deluxe pedicure, its so relaxing, my feet look & feel great!
Ton (Tia) did an amazing job on my nails!!!
The place is so small and cramped. Everything looks dirty and the people that work there are not very friendly. I got my nails done once there and didnt go back but I went to get my eye brows done because my salon doesnt do waxing yet and they called her up she didnt speak a word to me the whole time just had her head phones in. And she barely waxed anything off.
Tom is fast friendly and the price is right
Would appreciate more attention to detail, patience with their customers, and pre-agreed upon prices!
Basic nail salon. Used to be better but theyre more concerned with overbooking than with quality service.
Love Holly & Ann - Always do my Nails exactly as I ask!
This was the worst nail salon I have ever visited my 20 years on this Earth. On the day I got my nails done, I went to another nail salon at Valley River Center and they asked how long I had my nails on the same dsy of service because everything was rushed and the skills/ expertise of the nail technician was very poor. Terrible, terrible job on my nails. Will never go back.
Ive been seeing Rosie for going on two years always the best!
Best in Eugene - High FIVE 😊 💅🏼
I loved it so much, I would definetley go there again!
Very dissapointing. Both my sister and i had been going to river nails for awhile after our other nail tech had moved away, up to this point everything was ok with river nails. We decided one day after work we were both going to get a fill together so we could relax and talk. We made an appointment @ 3:00. Showed up, it was super busy. We were both understanding, they said it would only be a couple minute so they could finish up with another customer. So we sat down and started looking at colors. After that it felt as though we were completely invisible. They had a whole group of ladies walk in with no appointment like 5 minutes after us to get pedicures, took them straight back, 2 other ladies walk in shortly after that no wait no appointment for a fill. After about 25-30 trying to be patient 1 lady comes up and says itll only be a couple more minutes. Both my sister and i look at each other, put the colors back on the counter and walk out. We didnt even get 2 minutes down the road before my sisters phone is ringing and its them calling us. Super ridiculous. Both my sister and i enjoyed coming to this place but after this i do believe we are done. Very irritating and disappointing. 🖓😠
Over time, my experiences progressively got worse. There is a lack of organization. I always book an appointment, yet find myself waiting anywhere from 20-40 minutes. This last visit was my last. I decided not to even wait any longer after 20 minutes of being bypassed, when other customers came after me were seen before me. . . my time is of value too.
I called on Sunday at 11am to make appt I was told be here 15 min so I went there got there at 11:15 am they had took walk ins so I was told I would have to come back at 12:00 mind you I dont live in town. I left I got stuck at a light then a wreck so at 12:06 call said I would be right there I got there at 1211 and my personal had someone for walk in well 3 Lady sat doing nothing and then I am told wait 20+ more mins. The lady on the phone I spoke to I repeated over and over about the time.
They do amazing nails and the cost is great
Awesome ... They all ways do great
I got my nails done and they broke literally in my sleep. By far the worst customer service. I called in to get them fixed and all they did was say rude comments and blame it on me. 10/10 would not recommend. Horrible experience.
GREAT
They are fantastic. Busy place...