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Pilgrim Dry Cleaners
5836 Lincoln Dr, Edina, MN 55436, United States
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Pilgrim Dry Cleaners

Comments
Li
Review №1

Jenny is wonderful, always has a smile and friendly words whenever I stop by. She and her team are professional and make a trip to the dry cleaners enjoyable!

Mi
Review №2

Highly recommend. Great, friendly service from Jenny and her team. Ive been going for years and have never been disappointed.

An
Review №3

Jenny & her team have been helping us for years with our dry cleaning needs. They are friendly, helpful & professional and we highly recommend them.

Mi
Review №4

Chris Aro is my driver and he rocks! Hes always on time, shows up with the smile, and is a pleasure to do business with. Thanks for hiring such great staff Pilgrim!

Ji
Review №5

Great company and great service, particularly the whole pickup and delivery... Chris is great and responsive!

Ja
Review №6

Great timely service. My driver Chris Aro is only a text or phone call away when I need him!

La
Review №7

Exceptional service by Jenny and her team! She really takes care of her customers, the cleaning is the best and with the coupons and deals for regular customers the pricing cant be beat. Been going there for years and wouldnt consider going anywhere else.

Da
Review №8

The service is amazing thanks to Jenny! I love getting discounts and notifications via e-mail. It is a very well run location.

Dr
Review №9

Superb service! Excellent quality! And Jenny the manager is one of the nicest people Ive ever met. Highly recommend!

Ke
Review №10

I called the cleaners & got a price quote of $13 to clean my pillow & when I took it in again the cashier, (Mary) said it would be $13. When it was ready they sent an email & the price was then $19. I picked the pillow up & she admitted she had made a mistake by telling me it was $13 but insisted she would still be charging me the extra $6. I reminded her that she had quoted one price & now charging another, however she refused to make it right. This is the 1st time Ive had anyone in retail make a price mistake & not make it right with the customer. I would have thought she should have offered a coupon for future cleaning or something to make up for her mistake. She didnt & she lost a customer. I would not recommend this cleaner. I do not think they look out for their clients & their prices are anywhere from $2-$4 higher than other cleaners in the immediate area.Several days after I posted this review I was contacted by the cleaners apologizing for their mistake & offering a credit for future cleaning. I appreciated them making this right.

Jo
Review №11

Always have awesome service here. Jenny is fantastic and does a great job. Love getting email notifications when my order is ready.

Ty
Review №12

Great service. Never have had issues

Ka
Review №13

The staff have always been professional, helpful and able to explain any of their processes.On more than one occasion they assisted with a special request and one time when I had a problem with the garment they were helpful and quick to address & handle to my satisfaction.

Ch
Review №14

The Most Beautiful way to start and end the day is with a Grateful HEART 💜 Thank You for all you Lovely Ladies do at Pilgrim... Outstanding Customer Service Jennifer‼️

Ka
Review №15

The staff is always cheerful and helpful! Jenny is amazing at her job and really seems to care about the customer!

Ma
Review №16

Brought it to a cheap cleaner and they did nothing. Pilgrim did so well, it islike new. I am so impressed.

Ro
Review №17

Great pickup and delivery service!

Br
Review №18

Had a couple issues come up here. They ripped a pair of my pants and it took 5 weeks to come to a settlement. I was happy with the outcome but wished it wouldnt have taken so long.

Da
Review №19

AVOID THIS LOCATION. Hard pressed my uniforms at too high of a temperature and ruined them, melting the fabric and leaving permanent streaks throughout the front and backs of my shirts. Uniforms like that are not supposed to get hard pressed. If I wanted them hard pressed, AT TOO HOT OF A TEMP, I could have ruined them at home for free. When I brought it to the attention of the store manager, she just shrugged and said “they’re not ruined, that’s just how they look after being pressed”. She then denied anything was wrong with the shirts, even though it was CLEAR that the material was melted in spots with streaks. She completely avoided any responsibility. I also tried bringing my case to the management of the company, who did nothing. I wish I could give this store location, and company, ZERO STARS. Take your clothing somewhere else and avoid this poorly managed debacle.

Br
Review №20

Ive used various locations of Pilgrim Cleaners for 20+ years and they are always awesome. The drive thru in Edina is super convenient and Jenny is the best!

Jo
Review №21

Chris’ personalizes service isn’t fantastic.

Ku
Review №22

Quality work...exceptional staff. Jenny is a gift.

Mi
Review №23

Awesome service!

Ka
Review №24

Great service!

Information
14 Photos
24 Comments
4.7 Rating
  • Address:5836 Lincoln Dr, Edina, MN 55436, United States
  • Site:https://pilgrimdrycleaners.com/locations/edina
  • Phone:+1 952-938-1252
Categories
  • Clothing alteration service
  • Dry cleaner
  • Laundry
  • Laundry service
  • Tailor
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:9am–3pm
  • Saturday:Closed
  • Sunday:7am–7pm
Highlights
  • Women-led:Yes
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