Quick service and they got my A/C working again.Edit August 4th 2021.Unfortunately the work I had done only lasted 2 days. Willy said my ac was holding a charge and would be fine. 48 hours later no more cold air. I havent had a chance to go back yet but I will soon. Hopefully the next visit will go as smoothly as the first.
Like I said customer service for me that means a lot and the gentleman that took care of me he was qualify he explained everything to me and he was friendly some of these employees have a day or Just bad manners should be working in customer service they treat you like you did something to them but this guy I really enjoy being there that makes a difference to me Thank you young man you were great And remember we all have bad days but the last thing you wanna do is go take it out on somebody that had a hard day themselves a smile makes a difference sometimes a smile changes somebody else’s bad day to a good day😁
I took my car to the Eagan Jiffy Lube for an oil change and was able to drive right in, no wait. I asked them if they could put my new license plates on because I had trouble getting the old ones off and they happily said they could. Unfortunately, one of the screws on the back plate was rusted/stripped/stuck and they had a tough time getting it off. They worked together to try different tools and one employee even went and got new screws out of his car that he had to put on his new plates. They went above and beyond and didnt give up, even though it was taking up time and one of their service bays. They found a solution and I was on my way. I cant say enough about how kind and helpful they were and I wouldnt hesitate to take my car here again.
Great guys recharged my ac and now it works great now just to try it out on my way back home to Pennsylvania thanks guys
Joe, the assistant general manager, was awesome. He was honest and straightforward about what his shop had to offer and the prices. He got me in and out of there quickly. He also installed brand new wipers I had bought at a different shop for free. Absolutely first class service and a great guy to deal with. I highly recommend these guys.
The guys were friendly and professional from start to finish. I asked a question and it was answered right away with good feedback.
Last 4 year for an oil change and it was great. Fast friendly and pretty comfortable chairs. Would definitely come again!
This Jiffy Lube location always does a great job. The staff are polite and helpful. They will recommend services but are never pushy. They will answer questions and are knowledgeable. Today they did a great job with social distancing. I stayed in my car for the oil change. They are also great with fluid top offs between changes. I have been using this location for years.
Super easy to get in and out for service. They also were very patient and willing to answer all of my questions. Most efficient oil change I’ve had in a long while!
Very fast and friendly service at my Eagan location!
The two gentlemen were very quick and polite. Chris al the circumstances of what they were going to do and what the prices would be. The other gentleman called out each step of the process to make sure no steps were over looked. In and out in under 15 minutes, if you value your time this is the place to go.
Prompt, courteous and professional service.
I came into location a few days ago with my daughter and all I heard was cussing by the crew. The older gentlemen was nice and pleasant. Ive been to this location before with out any issues. IJS
Quick service. Attentive to what I needed. Friendly staff. Offered the deals currently that they have to offer.
Very good and friendly service. They get you in and out real quick and are very helpful with any questions you might have!
Quick and efficient! Easy oil change! I like that they check all the fluids and top them off you.
Joe Armor was very friendly during my oil change today, and wasnt pushy about adding other services, which many places do. He was thorough, communicated very well with me and those who were also working in my car, and was upfront with pricing. Kudos to him, Brock, and the rest of the crew.
The crew are always very professional and polite. I appreciate their work!
Quick service with minimal wait time. Very good job answering questions.
Great group of guys. Came in about an hour to close on a Saturday and all were happy to help me out. Very professional and got me in and out within 20 minutes. Will come back.
These guys are the best! They are so nice. Speedy fast and very friendly! Come check out the Eagan Jiffy Lube!
Flushed out my system that was due.
They have a great team and are very friendly. They are always willing to help!! Thank you
Fast friendly staffWe got an oil change but they looked at our car for anything else!Appreciate the professionalismWe will definitely be back!
Brock at the Jiffy Lube in Eagan on Town Centre Drive did an AMAZING job servicing my vehicle and helping me get the answers for a few questions I had. Ill never go to valvoline again, Jiffy Lube has my business for life!
Service was quick, and the oil change was a drive thru process as well. Which is definitely considerate of COVID conditions.
Fast Service . In and out no problem. Thanks guys !
Employees are super nice and friendly!! Very courteous and professional.
Got right in and service guys were very friendly and efficient !
I always prefer bringing my car here for my oil changes because they have always been professional, pleasant, and honest. I decided today to write a review because today was an excellent example of this. The sticker from my last oil change (done when I had a repair done somewhere else) and the alert on my dashboard were telling me different things, so I decided to just bring it in because better safe than sorry. Im not car savvy beyond the basics, and they could have just done what I asked and taken my money and Id have been none the wiser. Instead they let me know my oil was fine, checked my tire pressure and fluids free of charge, explained why my car was telling me I needed a change, and let me know when I should bring it instead. They have a customer for life in me.
Thorough check of the car and reasonable for minnesota price.
Went in for car oil change yesterday. It was a quick and clean service. Joe took his time to communicate and meet my accommodation for being as a deaf person. I am pleased with his patience and the team as well as they inspect my car. Joe also gave me the list of options of what I’d like to go with and allowed me to choose without pressuring me into anything unlike other car shops. I definitely will be coming back there again and will be referring this Jiffy Lube to my friends/families.
It was great. I was greeted and service began immediately. Ill be back again. Maybe Ill see you there!
Got my air filter’s changed. Great and friendly staff! Very helpful and did not attempt to oversell anything. Great job, will return!
Very fast and quick oil change. done in less than 20
Great place! I needed an oil change and had questions about another of my vehicles- Tim gave me great information, he took the time to look up answers to my problem and let me know costs etc!! Joe had my oil change done promptly and they let me know how everything looked and all for a great price!!!Great customer service and they will definitely have me as a loyal customer for all my vehicles from now on!!
As someone with no car knowledge whatsoever, any sort of maintenance feels intimidating but this Jiffy Lube is one I can keep coming back to and know they are looking out for me! They talk to me about everything my car needs, everything thats looking good, and even let me know what I might need soon without ever making me feel pressured. They email me coupons and remind me when Im due, then do the oil change and so much more in such a crazy quick visit. Every person that has helped me out over the course of all my visits has been incredibly kind, honest, and knowledgeable. Today I got amazing help from Tim and was in and out in no time flat, feeling great about my car and definitely coming back when the time comes.
I been getting my oil changed, tires rotated and etc...here for about 5 years and Ive always been satisfied with the service they always provided for me. The staff there is amazing and most importantly they are very honest with you meaning they will never try to cheat you. You can tell they are dedicated to providing you with the best experience and service for your vehicle. I promise you if you are a loyal customer to this very location you will not regret it.
I stopped by for an oil change on my way home from work. The gentlemen were so fast, I was literally in and out of there within ten minutes. Super nice, too. I like that I get reminder emails with coupons, but mostly I like that they work so quickly, & get me on my way. Absolutely recommend!
Excellent service at a fair price. They tell you if you need things done but do not pressure you into buying more. Great staff
The jiffy lube in Eagan is just joy to stop inAnd have my vehicles serviced, Tim the manager is a great guy who will go out of hisWay to make sure you are satisfied!! And allHis employees are nice and friendly too.. wouldNot go anywhere else..
I’ve stopped in for oil changes and for a consultation on a possible leak. I’ve never had to wait for service and the mechanics are extremely friendly. They will even let you watch them do the work and explain what they are doing if you ask. Very reliable and convenient!
These guys here always take care of me! Quick lube job. GREAT CUSTOMER SERVICE. Tim, youre always quick with answers to all my car questions! Thanks Jiffy Lube!
Techs are quick and friendly. I feel confident they know exactly what they’re doing.
General Manager Tim and crew did a great job, very organized and quick. I was a few hundred miles early ( y choice) but Tim wanted to make sure I knew .... very thoughtful. I have been several times and will continue, very plas3d with this team.
Really quick and do a great job!
Jiffy lube in Eagan is the best location. The guys who work here are the best and I’ve never had any problems. I appreciate most the customer service I received from the staff will. He was nice, respectful and explained the details about my car in a more understanding way to help me. Thank you will
Fast and great service. Tyler is always a pleasure to talk with. Extremely detailed information given 👍
The staff is very friendly and helpful.Im always satisfied with Jiffy Lube, and coming from California-they make you feel at home.
Convenient, courteous and cost-effective! I’m a regular here for a reason. Tim always has my car in and out in under 20 minutes. Always appreciate his clear advice for managing future car care. The free top-ups are just icing on the cake!
The staff is always friendly and courteous, the waiting area and bathroom are clean, and they dont try to push me into a bunch of services I dont need or want. They will recommend things, but its never a hard sell. I am always in and out quickly and LOVE the top off service! Especially in the winter when we go through a lot of wiper fluid. Yesterday one of my tires was a lot lower than the others so they made sure to let me know to watch it in case there is a slow leak. Have been taking cars to the Eagan location for years and dont plan on changing that.
Always recieve great service when I go here. The manager is amazing and he always remembers me when I stop in. I make it a point to go out of my way to stop at this location.
I stopped in on my lunch break to get an oil change. They were so nice. So quick and even gave me a heads up on a coupon I could use. They pulled my car up and back it up to where i was standing when they were finished. Stellar service and incredibly friendly. Sometimes I go and get an oil change and I am worried I am getting screwed over... not here. I felt like they were friends of my dad... I felt like they were looking out for me. Will go here again!
All the staff were friendly and respectful. They are accurate, quick and efficient at their job, Id always recommend them! Thanks guys!!
I stopped by today to ask the price of a full synthetic oil change. I sat in the empty waiting area for 30 minutes and no one even acknowledge my existence. There were two workers that strolled in and out of there. I dont know if these people are nice or help other people out. Just not me.But apparently it was just not my day at Jiffy Lube. They might want to consider changing the name from Jiffy to Iffy Lube. If theyre in the mood to help you, then youre in luck. Roll the dice. I went elsewhere down the street for a much more pleasant and very helpful experience. You might say I took the correct turn this time at the V.
The crew was very quick, and I was out the door faster than Id expected. In the office they were very thorough when explaining the services, what my options were, and their recommendations.Ive been here several times now, very professional and great service.
Called everywhere to get a battery for my vehicle, it was a Sunday, and i had to go to work three next day. They were open and reasonable. They came right or to help me, and I took a walk when i came back they were finished with the car. Is called a few other places that werent open, and one that told me out would take two hours. I was satisfied with the service!
A rip-off, never gonna go there again. They tell you they will give you discount after you spend a certain amount of money, and will let you buy items for a buy one get the other for free deal, but come at check out, the discounts don’t apply as promised. They charge you for fluids which should’ve in the oil change price.
Tim and Trey were wonderful! My oil change was done in 10 minutes, my fluids were topped off, and the cleaning was offered but I told them I was going to get it cleaned afterwards so not to worry! Very professional, but fun enough to joke around with. My service was explained to me, and I look forward to seeing them again!!!
I have been going to this location for almost two years and I cant say enough positive things about the experiences Ive had. Service is always fast, even when they are very busy, and I am given an accurate wait time so I can plan accordingly. They only recommend necessary services, and I never feel as though I am being upsold to make a buck or being taken advantage of. The staff are extremely courteous and always friendly, they take the time to make customers feel comfortable while your car is being serviced. High-level customer service is often hard to find, and combined with the great job they do on my car, I will keep coming back!
My wife just had her cars oil changed here. Half the screws are missing from the bottom engine shield. It would be REALLY nice if you guys could put things back correctly. Makes me wonder if anything else was done wrong. This is why I do most of my own oil changes, cant trust the quicky oil change places to do things right.
These guys over here are best in town for a quick stop for any of your oil needs. Fast and friendly crew of guys. Hands down best in town.
I brought my vehicle in after having to jump my battery twice in a week. The battery isnt a brand they carry any longer, but I had a 5 year warranty. The GM, Tim, called his boss and he told him to replace it. I didnt realize they were closing in 5 minutes, but Tim, Cesar and Tyler were so nice and even checked my starter and alternator before replacing it. I have been there several times for oil changes and I will definitely always go there from now on.
Ive been to this location twice and both times the service was fast and the manager (Tim?) was great. Very professional and excellent customer service.
First time at this location; great, very fast service! Friendly, thorough and informative, but no pressure technician. Will be back!
These guys are great! Hands down the best Jiffy Lube I’ve been to - they’re helpful, kind, and they are not pushy. They care more about you getting what you want instead of what they want - highly recommend!
Took in 3 company vans and they were fast and friendly. Even stayed open an hour late to do the third one. Changed oil, wiper blades, fixed tail lights, and topped off fluids.
Very happy with the service here. Went in for a simple oil change, and thats what I got! I was pleased not to try to have services up sold or pushed to me... unlike other businesses that start with a V. Everybody was extremely friendly, I was greeted promptly with a smile and even though there was a a few cars ahead of me. I was out quicker than I expected! I really appreciate being acknowledged right away! The staff here are so welcoming and knowledgeable. In the past they have helped me solve simple issues I thought were going to be a disaster. I will always return to THIS jiffy lube (off towncenter dr.) as I have been (:
Exceptional service. Very professional and fast. Offered full check up and topped all fluid in a matter of minutes. I would highly recommend these guys. Thank you
Staff is efficient, helpful, and courteous. They will go through your oil change and explain your options before starting your service. Always in and out in under 30 minutes. Great place, will continue to be loyal to the business
The general manager was very knowledgeable and kind. I recently moved to the area and I do not plan on going anywhere else for oil changes,etc! The location was clean and a professional environment. Thank you
They took a long time. They asked me irrelevant questions such as do I live in a prior state. I felt that they were being bias towards me because I just want a jiffy oil change. I was in there for a long while. I felt uncomfortable. That is not customer service. UPDATE: this is a response to the owner, I WILL NEVER Come back there. Customer service is serious and if you can not do the least by giving a jiffy lube oil change, then you already messed up! It should never take a long time to give a jiffy lube oil change. The price is TOO high to be chatting! Get the job done right the first time!
Fast service on go
Great place to get your oil changed. Fast service and friendly staff!
I dont live on this side of town, but over here alot. When Im over here and I have to get my cars oil changed I will automatically go here. The manager at this store is super friendly and knows his stuff. Hes honest and trustworthy. For sure recommend these guys an their shop if you want in an out service an no wasting of time!
Great service ! Very helpful and confident working employees. Each one was able to help fix problems I didnt even know my car had, and explained what I could do in the future to keep my car going.
Fast and efficient service!
The people here have always been courteous and did great work for me
Ive gotten my last two oil changes here and the men are always extremely nice! I use some groupon coupons I find and the process is so easy. I feel like I am well taken care of and they do so much in only 15 minutes. I will continue to go to this location for all of my oil changes! Thank you guys, you are so appreciated.
Nice helpful staff!
Will and his team were polite and efficient. Love the convenience and customer service
We were having problems with our battery over the last few days. The car needed jumped for no reason at all. So my wife found an old receipt that said we had a 5 year warranty on a battery we got from Jiffy lube. We went to the store and they tested the battery saying it was fine. They also told us the warranty was no longer applicable since they no longer carry that brand. After some discussion The Manager Tim called his boss and they agreed to honor the warranty because we were loyal customers in the past. Not to mention the store was scheduled to close in 5 minutes when we showed up. This store quickly changed the battery for free and gave us a new warranty. GREAT CUSTOMER SERVICE! thank you Jiffy lube Eagan we will be loyal customers.
Speedy, friendly and informative service!! I was in and out in less than 15 minutes! Highly recommend coming to Jiffy Lube! Very pleased.
Awesome place, very polite and respectable employees, and the oil change only took 10 min
I went to Jiffy Lube for the first time and I will definitely keep going back! I have never been so impressed! I was helped as soon as I got in the door, speed of service was fast (about 20 minutes), employees were nice, they werent super pushy when it came to up-selling, and they gave me advice fur the future. The thing that sold me the most about this trip was the fact that I came in for just an oil change, and yet they did so much more. They vacuumed my car, cleaned the windows, topped off my fluids, and mentioned that for the next 3,000 miles I could go to any Jiffy Lube location and they would top off my fluids (which comes in handy with the salty roads in Minnesota in the winter). Thank you for the great customer service Jiffy Lube!
Great service. Fast and efficient. Tyler was great.
It was my first time at any Jiffy Lube. When I was having trouble figuring out how to get started, without being prompted an employee came out to help me. Both employees I talked to were amicable and explained everything well, despite having been at the end of a very long shift, and they did me a favor with a coolant top-off. Despite a line slowing things down, it wasnt a long wait. The location was small but clean.
Fast & friendly service. Been coming here a few years now & they have always taken care of us. Highly recommend.
Nice people and fast service. Not pushy when it came to recommended services.
Excellent customer service quick work and they inform you on everything that’s going on! ♥️♥️♥️♥️ Will is awesome.
These guys are great. Fast and very friendly.
These guys are great
So, living in snowy MN can be rough. I stopped at the Eagan location on my way home from work today as my wiper blade kept popping out. This is a new car to me and I didnt know how to fix this. I stopped in and asked if they could help me... the gentlemen came out and popped it in and said, There ya go... have a good rest of your day. How nice is that? Thanks for helping me out... made driving today way less scary.
Great friendly service
Hey really helped me out, they are always nice and quick! Would recommend.
Great service always get me in and do a great job in a timely manner.
Great customer Service came in for my Oil Change and left in under 20 minutes. They even vacuumed out my car, cleaned the inside/outside windows, and filled my tires with air all with my oil change! AWESOME will definitely be coming back!
Will and his crew where great!!!
I dealt with Tyler and he was refreshingly helpful and professional. Excellent overall experience!
Tim, Josh and Tyler were super helpful and made sure I knew and understood all of their services and options! Really quick too!