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Hughesnet Authorized Sales
802 Camino Del Rio, Durango, CO 81301, United States
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Hughesnet Authorized Sales

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Ju
Review №1

Do not waste your money and time it does not work!!Very impossible to get ahold of a representative once its installed.

Na
Review №2

Hughesnet is a terrible service. The speeds are good. The service technician who installed the dish and comes to service it is a nice guy. He deserves a raise as no doubt he sees a lot of unhappy customers like myself. But the service is absolutely horrible outside of those two points. The first modem they gave me broke within weeks. They gave me a new one which has worked well for awhile. But they take more data than you use. I have consistently documented this and reported it to customer service. I purchase 3GBs of data, and am given 1.8GB. I present this as simple math, and the reps consistently argue with me for 30 - 50 minutes before I get tired. They typically give me 1 or 2GB when I complain, but I dont want free data, I just want to receive the data I pay for. The outsourced, overseas customer service reps are impossible to talk to. The chat reps have 2 or 3 chats going on at a time, so they take 3 - 9 minutes to reply each time. And when the do, its a short and irrelevant response, so you have to wait another 3 - 9 minutes. Go elsewhere if you can.

Ho
Review №3

Horrible! Dont waste your money.

Rh
Review №4

The service is terrible and they rope you into a two year contract. They charge you to have someone come fix their extremely slow internet and nothing changes. Its $300 to cancel!

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4 Comments
1 Rating
  • Address:802 Camino Del Rio, Durango, CO 81301, United States
  • Phone:+1 970-259-0716
Categories
  • Internet service provider
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