I called them on a Wednesday and they were able to get our facility treated that same Friday. Thank you for the quick and professional work. Highly recommended!
After purchasing our new residence from heavy tobacco users, we needed to get that awful smell out, and quickly! Rich and his team were able to work with our schedule and our budget to make the house look and smell like smokers had never lived there. For a fast solution, you have to call Relion! Thank you for helping to make our house feel more like a home!
These gentlemen were UNBELIEVABLY awesome! They responded quickly, efficiently, and extremely professional. Their techs were knowledgeable and personable.Drake Biggins was a JOY to work with and Noemi and Orion also great. Have I missed any other superlatives? This company deserves them all, and I would recommend them highly!
My sump pump failed during our recent heavy rains and my finished basement flooded. I called Relion Restoration and they had a team at my house within an hour to assess damage and recommend a way forward. Rich and his team worked quickly to prevent further damage and immediately started clean up/drying out efforts. Their employees are friendly and respectful, and they worked well with my insurance adjuster. I would highly recommend Relion Restoration to anyone in a similar situation.
Zero stars at this point. Communication is ABYSMAL and unacceptable. Started off strong - Noehemy, Rich, Drake were kind and painted a much a different picture. Everything was going be taken care of --- but things went downhill rapidly with poor communication across the team, no single point of contact, and several frustrating mistakes made by the mitigation team.My last straw, after being as patient and forgiving as I can be, has been sinceI texted the owner of the company Rich Velasquez 3 days in a row, called and left a message the 4th day, and have called the office on the fifth day to be told hes in a meeting and will call me when hes out. Did you go out of business pal? That was over several weeks ago, with no follow ups - at this point the job has been abandoned.Its been 3+ months of hell with this company. Truly avoid hiring them if you can! They have been handling a water loss at my house, since March 23rd. For the past several weeks theyve gone radio silent. My kitchen floor is down to subfloor and my basement bathroom is gutted to the concrete. All I have been asking for is an update. Even a simple phone call to tell me its going to take a few more weeks would have been fine. They just stopped responding to me though -- not a great way to maintain a working relationship. The mitigation team also made mistakes (even almost caused a flood by not properly connecting my condensate pump back to the drain). The most ironic part is their name Relion.. more like cant Rely on! You need to keep your customers updated in a timely manner - especially when they reach out!
Relion responded to our call for help in removing water and mold damage in an upstairs closet after a roof leak. They are very professional and thorough in their bid process and were competitively priced. We hired them, and they got on the job immediately. Their containment of hazardous material was excellent. Their crew was on time and efficient. The work they did was extensive and thorough. Any questions we had were responded to immediately. The only reason we havent hired them for the rebuild is because we have contractors weve worked with for years. I highly recommend this company for any work they offer.
We had vandals break into our vacant rental property destroying the house, many windows broken and even the kitchen door to the world was gone. It was a Saturday, and Relion was able to show up within hours and board up the house.Unfortunately, the very next day....new window broken, so another call to Relion to board up the other 15 windows. My main contacts were Leah in the office, Deziree in billing and my Project Director, Gabriel, and each of them deserve more than 5 stars. The crew too. They were fast, competent and professional.Leah always answered the phone and relayed any messages in real time and made coordinating very easy. Deziree in billing listen to my bizarre request, and did some magic to save me $80. And Gabriel deserves a medal. Personal attention, and very patient. I erroneously told him that his workers missed a window to be boarded. He had a board cut, put it in his car and brought it to me personally as soon as he was off of work that night. It had been installed all along - I was looking at a different window that we had decided not to board. I am very sorry about that Gabriel! (Sorry to the crew who probably heard words too.) Pretty amazing customer service.I hope to never need Relion again, but I wont have to look for a different company if I do. Thanks guys.
Always easy to get a hold of. Came out immediately even in a Sunday. Did a nice job!
We were referred to Relion after having an unfortunate experience with an unskilled and unprofessional contractor. We needed remodeling work to be completed after a serious plumbing leak in our home. Relion was immediate in their response, they prioritized our project because of our circumstances and wrapped up the job quickly and professionally. Everyone was kind and helpful in the process, which was such a relief after a stressful ordeal. Mack was the talented contractor who completed the remodeling work for us and he did a fantastic job! Highly recommend!
Josh & Richard came & assessed the water damage in my condo. Josh was my contact when the job was started...he was always prompt to answer my questions,concerns, and phone calls! Everything was explained to me as the job was being done. Josh helped me with the getting things done with my insurance company also. Thanks to all the people that worked to complete the water damage & getting me back in my home because i had to have a planned surgery & needed to be home after. I would hire Relion again, should i need their professional help again. Thanks to Josh with Relion Restoration!
I am so impressed with the workers in their professionalism and their compassion for what I was going through because of the water damage. Juan Rodriguez & Mike Schemmel were the main two people I worked with but every worker that was here were so respectful and did all they could to keep me as comfortable as possible. They were clear in their instructions to me when they left for the day—I was able to stay in my home while all the work was being done. And the results really are great considering the amount of water in my home that had to be removed. They were able to save my hardwood floors and most of my carpets. Now the next step of renovation.
I came home from a ski getaway to find my basement flooded again. I called Relion immediately.As soon as I talked to Mike Schemmel, he put all my concerns away very quickly. He walked me though the process and then he then showed up an hour later with his team. Some of the most professional people I have met. These guys were great. They began to do the work with minimal disruption to my life. All I can say is, if you need water restoration quickly and professionally there is no one else to even consider. Just call these guys and let them do their quality work. In a stressful situation these guys made it a lot less stressful thanks to Mike and his team.
The Relion Crew: Ashley, Alex, Juan, Ron, and Eric are the best! Very Polite, Professional and Courteous! They have explained the process of everything along the way. Juan gave me a lesson on how water travels, where it can possibly cause damage and how Relion is going to take care everything.They are doing a fantastic job! Thank you
This is a great company to work with! They have excellent customer service and really took the time to evaluate what my needs were for my project. The communication was very easy and they were very good at explaining everything. I didn’t have to worry about anything they were diligent and took care of all the details. I definitely would recommend them
Total dream team--every interaction with Relion was fantastic. The entire team is professional, courteous, knowledgeable, responsive and helpful (at a time when you need it most!). While needing their services is not any fun, I couldnt have asked for a better team of experts to help navigate the process and the work. Should I need any of these services again, there is nowhere else I would go, but Relion Restoration. Thanks for all of your hard work and patience.
Excellent company and exceptional customer service. I called and spoke with Carlos, who gave me sound advice. He recommended a remediation in my particular case. This company looks out for the YOUR best interest. If I ever have a problem arise where their services are needed, Relion Fire & Restoration will be my first call!
Although communication with a couple of people at the office wasn’t the greatest, the actual work crew was superb! Veronica and her team from Relion did a fantastic job! I’m extremely pleased with their work. So professional and incredibly thorough. The difference in the room they worked on, from before to after, was unbelievable. Like night and day. I highly recommend Relion.
I had some significant water/mold damage to my house. Relion responded immediately to my request for an evaluation. The eval team, the water mitigation team, the mold team, the carpet replacement team were all timely in setting up appointments and fixing everything for me from the teardown of the damaged walls/carpet to the mitigation and drying out of the damaged areas to the repair. Nothing but good things to say about the company and their team. PLUS when my insurance company didnt want to pay everything needed to get the repairs done, they went to bat for me and go the rest of the needed funds!
It was a pleasure working with both Juan and Ryan. They were very attentive and courteous. Water heater broke upstairs and pour 50 gallons of water into my condo. They were very fast and was fast with working with my insurance company. I would recommend Relion to anyone who wants a professional and fast service. Thank you
Great people and service! Really appreciate every thing Relion did for us, will definitely use them in the future!
Juan with Relion was very professional and took care of us when we had a flood in our basement. The call came in to me at 1050am and I was on site by 1120am. Juan and his team were at my facility by 1230am. Extracted the water and put in fans and a dehumidifier to mitigate the moisture. Overall I am very happy we called Relion
Juan is great! I had a major burst pipe, food issue and Juan and his crew were just awesome with doing a detailed, complete job of water remediation to demo! Could not recommend these guys any higher! thanks.
Juan Rodriguez and his crew came and quickly assessed the job to be done. They have been servicing this job for five days now, and have been totally professional, have kept me apprised of the steps being taken, and they are knowledgeable and efficiently performing the water extraction necessary. I would recommend them to others.
ReLion assisted me with two major water losses in our 12 story building. Erik Trujillo and his team were outstanding to work with. Erik was completely dedicated to answering all of my questions and made me feel confident throughout the entire project.Juan and Mike on the mitigation side were also effective, responsive, and pleasant to work with.
Relion came to my home to provide an estimate for remediation of water in my basement. I was delighted with Relions professionalism and responsiveness. But mostly I was impressed with the formalized email and detailed scope of work that was promptly sent after being at my home.I selected another company to restore my home, but quite honestly Relion was equally as qualified (or more so).I will be using Relion in the future (if I ever have to deal with remediation again!)
Relion is a great company to work with, which is a major plus when you need emergency work done with your home in short order. Carlos is a very professional In high pressure situations, it is easy for restoration and construction companies to take advantage of homeowners, which was not the case with Relion. Great communication through the entire process. I would highly recommend if you are in need of emergency restoration.
My friend recommended Relion after she had nearly the exact issue happen to her last winter. Rich came to my home talk to me about the issue, and I can say I was surprised about the required steps that needed to be taken to remove the mold and prevent the same thing to happen again. Yet I was at peace once I met Teresa and Alvaro, they were friendly and extremely respectful. Religion is truly a great Colorado Company!
The team was extremely responsive, courteous, professional and efficient. They came within an hour of calling with a large team. I was in touch daily with the project manager and owners about the timeline for the restoration/remediation, and they were always available for questions. They did a fantastic job and I highly recommend relion fire & water restoration. I appreciate the customer service and job execution.
After a grease fire in my kitchen I called Relion based on the great reviews I read on their website, extremely glad I did! Carlos educated me on the risks of staying in my home, worked with the insurance to get me in a hotel until my home was safe to enter again. The entire process was seamless. I am truly grateful for Carlos and the team over at Relion!
Due to the amazing help from Relion Restoration, this entire experience of dealing with a flooded kitchen has been a breeze!! They were FAST, ensured quality high standards service & have the best employees who are friendly and knowledgeable!!! Izzy was a HUGE help tonight & did an amazing job getting the drywall cut, etc. (On a holiday weekend- late Saturday night too!!) I will without a doubt recommend Relion to anyone who is needing restoration help! Save time & just call them now!Thanks again IZZY & RELION RESTORATION! You guys have been a lifesaver:)
I wish I could give Rich and Relion Restoration 6 stars, they are TOP NOTCH! I had a dishwasher leak for an unknown period of time to the point water was seeping up through our kitchen tile floor. He came highly recommended and I see why. He was very knowledgeable, professional and friendly which helped in my stressful situation.He walked me through the whole process since we had fungus and environmental growth on the cross beams in the basement, and was thoughtful that we have a 2 year old in the house and did not want to blow moldy air around while we were home. We had to leave for a wedding that weekend, and he took care of things while we were gone.To tell you what a guy Rich is, I forgot I locked the garage door to the house, and Rich drove back out to my house on a Sunday evening to let me in since he had my key. The work he performed and detail to his reports were great, and is making it a lot easier to deal with insurance.I would recommend Relion Restoration to anyone!
New to Colorado this company is amazing I had questions about water damgae in my home the estimator Josh answered all my questions I will definitely be using them for any issues I have in my home especially when I do construction projects I have heard nothing but amazing things about them
Relion took really good care of me and my home! Rich was great at dealing with my insurance company to make sure they made things right, and making sure I was taken care of during the proccess. He brought in Anthony and Alvaro who installed drying equipment quickly and efficiently. They also made sure the equipment only worked on the affected area. I am happy I reached out to them after my basement flooded. Would totally recommend!
I had the pleasure to work with Carlos for about 4 years and with Relion 3 years. They are definitely my go to guys when an emergency occurs at the property or need some expert advice on things. I also have the pleasure in working with Alvaro who is always on top of things, his definitely hands on and is willing to go out of his way to get the work done as for Jessie and Anthony Relion has a GREAT TEAM going on! Will continue to do business with them.
This company was Subcontracted to our apartment after we had leak and black mold issues. They were kind, cordial, clean, and helpful. We had two gentlemen help us. The first gentleman’s name escapes me but, He and Thomas were both honest, hard working, and had a genuine niceness about them. Highly recommended
Mr. Carlos Ramirez was extremely helpful and knowledgeable. He answered all my asbestos related questions and with thorough communication. Thank you!
Totally great company! Came out on the holiday and fixed everything very quickly and efficiently. They made a very stressful situation stress-free! Thank you so much Chris for all your help! I will definitely use and recommend this company to all my friends and family in the future!AMG
These guys are great. They make sure everything is perfectly done. The workers human relations is excellent . I recommend this company to anyone who might need their services. Please do and you will never regret .
Our apartment just flooded due to a fire nearby. The chaos of everything was stressful and jarring, but Rich and Daniel have been incredibly helpful and attentive! They’ve kept us up to date and been friendly along the way! This situation kinda sucks, but it’s so nice to have such helpful people involved in the repair process!
What a great company to work with. They are very knowledgeable and explain everything thoroughly to make the process as painless as possible. Bill was very courteous and friendly and was quick to respond to all of my calls and texts. I have and will continue to recommend them.
The guys did a great job for a large commercial abatement and demolition for one of our projects. They handled it professionally and efficiently. Will definitely work with them again in the future.
Relion is a great company to work with, which is a major plus when you need emergency work done with your home in short order. Carlos helped my wife and I navigate a tricky restoration process which ended up saving us quite a bit. In high pressure situations, it is easy for restoration and construction companies to take advantage of homeowners, which was not the case with Relion. Great communication through the entire process. I would highly recommend if you are in need of emergency restoration.
I had a water leak in my kitchen - my insurance guy recommended Relion. They came out quickly and were very thorough and professional. Just a couple of weeks later, I had basement flooding and they were super responsive - showed up quickly, seemed almost as frustrated as I was about the repeated flooding but worked hard to take care of everything. I appreciated their efforts in the midst of a pretty tough situation.
My property chose this company to help dry my bathroom and kitchen after the apartment upstairs started leaking. I first met Bill and he was great at walking my girlfriend & I through the process we would be going through. He then introced us to Teresa and Alvaro who were both very respectful and friendly, and made sure everything was done right and as quick as possible. Could not be more happy with the office for choosing this company!
Fast service even really early in the morning. Very professional and helpful. Stayed and watched the building for me when I had to leave to take care of family. Will definitely call them the next time we need something.
I live in a condo in Denver . We all share a courtyard that for some reason, the sprinkler system failed and was running as some people are saying, for 14 hours. Unfortunately, after it was turned off, the water seeped into my basement affecting my walls and carpet. Not to mention my neighbors basement. We share an adjoining wall. Relion came in, assessed the situation and gave me the proper advice and work to mitigate any mold or any more damage!!! I will recommend them to everyone!!!! Thank you fellas!!!
Gotta tell ya, normally so do not get this level of care anywherel. ~Pablo. Ryan, and Mike ~ informative, safe, clean, hardwoorkn, considerate, nice. Wonderful. Thank you !!!!!!!
After a slow roof leak I started to notice my ceiling in my living room starting to bubble. I was afraid that because it had already started to turn brown in that area there might be some type of mold growth.I called Carlos and he showed up same day! He informed me that because of the year my house was built that I could have asbestos and lead, he did some testing and it came back positive for asbestos. I was immediately grateful that he did his due diligence because I had called another contractor before calling Relion and he told me he could tell that my ceiling did not contain asbestos by the way that it looked...Carlos explained the process thoroughly, communicating every aspect of the project and finished the project ahead of schedule.Take it from me, get a company who is knowledgeable and trustworthy. My family could have been in danger if I would have went with the first contractor and not have called Relion.Thanks for having integrity guys!!I will be referring you to everyone I know!!
The experience I had with Relion Restoration was nothing short of exemplary. They replaced my roof and fence and did a wonderful job. They always kept in contact with me about what steps would be next and never missed an appointment or phone call. I am very thankful for all of their hard work and making the process painless for us. I highly recommend them and will definitely use them in the future if I need more work done. Thanks guys!
Great company! Had the opportunity to work with the owner Carlos and was treated very professionally. These guys take pride in their work so when they say restoring pride back to your home they mean it. Its been a pleasure working with Relion I would definitely call them again for any of my remodels or disaster restoration!
Met with Carlos and Rich and was blown away by their commitment to delivering world class service for the Denver area. We love working with this team and will continue to work with them more in the future. Thanks Gentleman! Youre truly first class in what you do!
I woke up to it raining in my bedroom! A pipe froze and burst in my upstairs bathroom. It was 1:00 am and everything was completely wet. I was freaking out! I googled Water Cleanup and Relion had some great reviews so I called them.Carlos and his team came out within 30 minutes and started the drying process. I was not familiar with how insurance worked, but Carlos jumped in to guide me every step of the way. I cant thank Relion enough! These guys are the best!
I had lost my wallet at gas station parking lot. Luckily, Jesse Rodriguez found my wallet. He tried finding me on facebook with no success and after finding my leasing office business card he and his team were able to find how to get me my wallet. Even drove all the way to Green Mountain to drop the it off with my leasing office. Thats above and beyond. And I know they didnt work on my house or property, but with service like that, they have to be the best in the Biz. Thank you!!!!
Went above and beyond to make sure that I was satisfied with my services! Christian did great
Izzy and Bill Have been working on our property for about 5 months now and they do a great job for us. Izzy has been working with Relion for 3 weeks now on our property. she pays attention to detail. Nice job Izzy and great training from Bill.
Called Relion for some water mitigation in our basement as the sprinkler system had broken due to the cold weather. They sent Mike Schemmel and crew up and and Mike and his team were awesome!! Not only from the process and technical aspect of the mitigation but also the customer service and soft skills needed to translate their jargon into layman language. Mike and his crew is an example of how service professionals should respond to calls. The whole experience with Relion from the top with Rich to Mike Schemmel and his on-site team was top notch!!
Relion helped us out of a tight pinch when a water line burst at home. They got there within an hour of the break on a late Monday evening. The problem was very clear and their advice was spot on! Great work! 5 stars Relion Fire Water Restoration
They did everything they said they would do in the time they promised. We are very pleased with this company! Highly recommend this company to everyone!
Great experinece and great customer service!
The customer service provided by the Relion Restoration and Construction team was outstanding. They are educated, knowledgeable, and I couldnt have hoped for any better customer service. I will definitely count on them for assistance in the future. They offer good quality work and I would highly recommend them.
Juan is an outstanding worker and teacher, he is a very helpful hand and patient. Juan deserves a raise. I also work with juan and he is amazing. Thank you Juan
We had our basement flooded from a severe rainstorm that caused rain to come in through our basement window along with mud and water covering the entire basement floor. All of our box were soaked as well as the bottom portion of the insulation. This flood came at the worst time possible as my husband was in the hospital getting a bone marrow transplant and would be coming home in the next week. I called a few other restoration companies. Relion Restoration called back right away and set up an appointment to give us an estimate for work to be done. From the beginning I met Carlos I felt confident he was the right choice. His crew were friendly and did an excellent job with the clean up. Carlos even brought in state of the art mold inspection. From the excellent work Carlos and his crew did we passed the mold inspection with flying colors. Which was very important because the Drs wouldnt let my husband come home if there was any source of mold. Relion was going to take out 2 feet of insulation and because of my husbands health he removed all insulation to insure there would not be any problems later. He was very thoughtful of my husbands needs and requirements to come home. Even though my husband wasnt able to be there Carlos included him in decisions. Carlos also said if we need anything else he would be happy to help us out in the future.We cant thank him enough for quality work and his professionalism. We will certainly use Relion in the future.
Carlos was very professional. He was knowledgeable and trustworthy. Hes considerate and truly cares about the quality of work he provides. Hes very friendly and does outstanding work. Thank-you Carlos
They did a great job! Very helpful when we had water damage. They were in constant communication with us, very responsive and respectful. Thank you all for helping us!
I was very pleased with Bills professional and courteous manner. The job was done on time. I would recommend Bill and Relion.
So we bought a fixer upper and lots of repairs needed to be done. First thing on the agenda though was my roof. I didnt really know who to call as I was a first time home buyer, so I called a few different places and finally settled on relion restoration. Not only because they gave the best quote, but because they also had great reviews. From day one Carlos and his crew did a great job. He thoroughly went over what to expect and how long the process would be. They came prepared and on time and the job was done exactly when he said it would be. My roof looks great and Im so glad they do everything because I will definitely be using them again for all my other home renovations.
I would like to highly recommen Relion Restoration for any repairs for your home and or business. The company has excellent service and will work with your schedule. I was very impressed with the quality of work and their service. I know that if and when you request for their service you will not be disappointed. Again would absolutely recommend this company for any of your needs.
I was incredibly impressed with Relions quality of work. Alvaro and Jessie were extremely professional and efficient. Relion is certainly a Colorado brand you can trust.
Where do I start, Erik Trujillo ought to be fired from this company! He will lie to you and take advantage of you if you dont know about the process.I had water damage to my home and shortly after found out there was asbestos that needed to be removed. I called Relion Restoration to get a quote for abatement, Erik was very flexible in getting the quote where insurance approved. However, he then flat out lied to me several times. He told me on 08/19/2019 that he would be filing a 10 day waiver to get the project started 08/26/2019 ending 08/28/2019. Which was great because I had to get the contractors and carpet guy out after him and had to have everything finished by 09/08.I paid my $500 deposit on 08/19, and Erik did not file for the permit until 08/21. Then, when I reached out to him to check in on the permit on 08/21 he said that the 08/26 start date was not looking good (little did I know he was just then filing the permit and for a different start date). When I still had not heard from him on 08/22 I called him. Erik Trujillo flat out lied to me and said our 10 day permit was rejected and he could not start the job until 09/03. I asked Erik if there was anyone I could call to resolve the issue and he told me no.Well, I am a persistent pain in the A** so I called CDPHE myself to see what I could do to get this work approved, this is when CDPHE advised me and sent me proof that Erik filed the permit requesting to start work on 09/03 but if he wanted to revise the permit they would approve. I assumed there had been some sort of miscommunication so I called Erik back and advised him of CDPHEs response, Erik then said oh wow, who did you talk to? and They said that? when I told him that I had the email communication between him and the CDPHE employee he then said oh well I dont know if we can start on 08/26 now, I think we booked upErick flat out LIED to me several different times, when he told me he filed the paperwork, when he said they would start 08/26, when he said CDPHE denied the waiver. This should be considered completely unacceptable and the company out to do something about his habitual lying.When I called Chris, Eriks manager, he was extremely professional and understanding of my anger. He made sure that I was refunded for my $500 and gave me his personal number in case I had any problems with the other company I was working with. Chris is the ONLY reason I am not filing a report with BBB and I hope the owner of the company sees that ERIK IS A LIABILITY not an asset while Chris is absolutely an asset.
10/10 reccomend Relion. Bill was very polite and professional, and the job was done in a very timely manner! Great company.
My dishwasher sprang a leak while I was running errands, I came home to a puddle on my hardwood floors. I didnt think much of it, so I mopped up the water.A few days later i noticed my new hardwood floors were starting to warp and shift. I called a flooring company and they quoted me an outrageous price to replace the damaged area.After doing some research I called Relion and told them exactly what had happened. Carlos came out and explained that the damaged wood floors could be saved, they set up some equipment, it ran for a few days and when they removed the mats the hardwood floors were flat again!!Thank you to everyone at Relion Restoration!!!
Very professional crew! Arrived on day of problem and started reclamation work immediately. Was very interested in my concerns and comfort. Highly recommend this company for water damage work.
Came home from vacation to find water in part of our basement. Mike Schemmel and Anthony Olivas showed up promptly to assess the area and start the process of cleaning up the mess. They were so professional, personable, polite and always very considerate of us homeowners. They always explained the steps they were taking to resolve our issue. Never once did we NOT know what was being done. We were always notified by phone prior to them coming to our house - excellent job of keeping us informed all along the cleanup. Cleanup was done in an efficient and professional manner in every step of the way. Mike was fantastic (actually will miss his friendly person and attitude) and Anthony (as a new hire) was awesome, friendly, polite and well miss him too. Thank you for such competent workers. If we ever need your services again, well ask for these guys. We will be happy to refer Relion Restoration to friends and neighbors. Thanks again!Mrs. Jeanie HendrixsonRegards,Jeanie Hendrixson
So I recently experience an issue that I needed to get Relion out, I called them one morning and by noon Robert was here to look at the problem. In past cases I needed to wait several days to get a vendor out, BUT not Relion. Robert was super professional, friendly and on top of things, answering all questions I had. No doubt I will ask for him to get the job done!
I had a roof leak from a hailstorm that happened last July. I was able to get my roof replaced but didnt realize the water that had already leaked through the roof had saturated areas of my attic.I was not sure who to call, so I googled water damage and Relion popped up. Carlos came out and did a full inspection the same day.Turned out I had a mold problem due to the water damage. Carlos was able to work with my insurance company to get it all covered. I am extremely pleased with the service Relion provided!
Very pleased with quality of work and great customer service. Bill made the whole thing stressfree. Highly reccomend hiring this company.
Fast, professional, and excellent service. Couldnt have done it without Carlos and his crew. Thank you Relion Fire & Water Restoration, You saved our house!
Juan was extremely flexible in working with the damages to my house, as was Relion overall. This is never a good situation to be in but these guys have made it better.
I have worked personally with these guys for about 3 years and they always come highly recommended. They are personable and professional.
They were very helpful and curious. Great job! Thank you for all your help.
Great service! People who work there are AMAZING especially Albaro he was super kind and understanding.
I had a dishwasher line break while I was out of town. I called Relion late at night and was able to talk to a live person, I was then transferred to Bill who responded to my home within 30 minuets of my call. Once Bill arrived he walked me through the process of fixing the damage and made me feel like I was 100% of his priority. After helping me contact a plumber Alvero and Teresa showed up and went right to work. They constantly checked in with me to make sure I was ok and comfortable with the process. It was so comforting knowing they were all very knowledgeable and empathetic to my situation and my needs. Relion worked with my insurance company and made everything seemless. I highly recommend Relion and the entire team. Thank you for your hugs and support in my awful situation. You will always be my #1 contact
They are first class to work with. Theyre truly a remarkable team.
Very professional team. Very quick response! I highly recommend them!
I just bought a new house and 45 days in a pipe broke and flooded my basement. Naturally I googled flood services having no clue who to call, and I got Rich. He was literally out to my house within the hour! Could not be more impressed! Rich came by multiple days along with Daniel to make sure everything was dried up, met with the adjuster and had estimates readily available to submit for review. They really made a nightmare a whole lot easier to deal with, and took care of everything! I highly reccomend Relion for what ever disaster you may need help with. They are your guys and will take care of you!
Remediation was my only option. Im glad relion fire and water restoration did it.
These are great people to work with- very professional and friendly.
Thank you Mike, Tyler, Ashley, Juan for being fast and professional.
Great people. It just makes things so easy, especially during stressful times
I had a great experience working with relion as well with Mark Taylor as project managers made things clear with what had to be done.
Mike and Randy with Relion where great, they where professional clean organized would recommend Relion to anyone
Update: After I called the manager, he was very concerned about what had just happened. He was very apologetic and was very good about fixing the situation. The employee that did this no longer works for the company. 5 stars for the company for being professional and fixing the problem👍I would defintely recommend. Big thanks to Carlos, the managerI want to start out by saying I have never used this company. However today one of the drivers of this company thought it would be funny to park his truck behind my car and block me, and make me wait 15 minutes in 90 degree weather before he finally came out to his truck. He laughed, through attitude, and then acted like it was no big deal. If this is how their employees act, I suggest you NEVER use this company.
Amazing company, not only did they do everything that was needed to make sure my basement was dry, but went the extra mile to make sure the insurance company didn’t give me issues. Thanks Bill & Alvaro and the rest of the Relion Team!
Great work, they work fast ! Had the opportunity to work with Alvaro, he is a very professorial guy.
The team at Relion is the real deal!! highly recommend them, especially for water damage!
It would be a shame to use anyone but them. Their name says it all, Relion them to do it right! They really put the client first, and didn’t let my insurance company bully me around. 100% trust them. Will do business again if I ever need.
The technicians were professional showed care with my furniture. Saved my landlord a lot of repairs.
Thorough, courteous and respectful.
I work out of town . It was my wife at home by herself when the storm hit . One phone call to Relion and them came out tarped off my roof met with my insurance adjuster ran dehumidifiers to prevent mold I literally made one phone call and they took care of my every need . Thank you to the men and women of Relion restoration and construction
Very Unprofessional