Been going here ever since they were at the other location down the street. Always amazing service.
I had a very difficult task of getting my daughters tag transferred to a new vehicle she bought in one state, she is currently in a different state for work, with the car, and her resident state is here in South Florida. Their experience, professionalism and kindness were exemplary. We had unsuccessfully tried to get this done with another tag agency and had an awful experience. It was jarring how different FCI was and their courteous and knowledgeable service was such a pleasure.I must say I am not surprised. When I was in business i exclusively used them for all my tag and title work for over ten years and had the same experience. I know realize they are far above their competitors in experience, professionalism and kindness. Thank you FCI!!
Wow what great people. Went there to get tags for my new car and they were great. Highly recommend this place for you tag and insurance needs.
Great company to work with on title transfers. Very friendly, helpful and great service.
Been taking our business to them for many years. Always a pleasant transaction. They also just saved us big money on our auto insurance. Well continue to take our business to them. 💪👍🏻
I had issues with my tag and needed assistance including Insurance. Not only did they help me get the tag the following day, Got me a great rate for my insurance. After all was done I received a call that I actually won a $100.00 Visa gift card. I didnt even know I was in the raffle!!!! Thank you FCI Auto Tag and Titles! Definitely going to renew my insurance in July! Thank you Lynn!!! Youre the BEST!
Ive been going to this FCI Auto Tag for a few years now to have them take care of my tag, registration or any vehicle needs and they are hands down the best of the best.Its a hommie, small town place where they treat people with respect and outstanding work ethics.
Everyone was great! Highly recommend using their services.
Lynn was very helpful with a problem I had with a tag. Fantastic customer service and was very diligent and helpful with working on my issue. 5 Stars Would Recommend!
Was very slow, only 4 people working there. Had to wait in the hot sun outside for almost an hour. They had 2 more positions or windows to serve customers but no one was working.
Very fast, friendly and professional and very knowledgeable about their products and services and made transferring of my registration easy and painless.
Great agency, Lynn, the person that helped me was very professional and efficient, she even checked my DL for any unused plates and found one that I purchased many years ago and I had completely forgotten about, saving me over $200 in the process. Thank you Lynn
Lynn was the most friendly and helpful person Ive ever met. Quick service and a great smile behind her eyes. Thank you!
FCI is the BEST! From the moment you call or come by they are professional, kind and patient. Being new to the state I called a few places in a row just trying to answer a registration question to no avail. FCI was so fantastic when I called them that I decided to drive 30 minutes just to use them. I was not disappointed. The entire staff was fantastic but Kai was especially AWESOME because she patiently made the process of tagging and tilting several vehicles seem effortless. Ana was also fantastic as she helped me get a collection of insurance quotes to look at. There were a couple others I worked with and they were amazing too! I would highly recommend FCI and I will never go anywhere else. Thanks Guys!!
We worked with Lynn on a transfer of title and new Florida registration for our new car. She was very knowledgeable and professional throughout the process, which was completed very smoothly. I would recommend FCI Auto Tag without hesitation.
They go above and beyond to serve you. They found me better rates for insurance, as a result I am saving money every month!!
Lynn was amazing. She was able to help over the phone, told the amount of the fees, and what documents I needed. The process was very easy and above all, an amazing customer service.
Super friendly fast service
Michelle and Anna at Auto Tags insurance were a huge help! They were super kind, responsive and helpful. They made sure I had everything I needed BEFORE I got there so that the process went smooth. Thank you for your service.
I needed to renew my registration/ Tag and get insurance in a hurry, it was a long and complicated situation (I was out of state and came back due to Covid) and I literally just came back from the ER with an injury on my hand . I did not have an appointment, I called and Neysa answered and greeted me at the door and immediately started helping me, Ana also came over and got my information to see what she can do about getting me insurances as well. I received my plates a day before they said it would get there and my insurance was immediate. I cant believe how fast they took care of me and how professional they were .I have to also add, their prices are extremely reasonable and they do all of the leg work for you I cannot recommend them enough. These folks will take good care of you and they are prompt!! Thank you guys and I will continue to do business with you :)
I normally dont have any issues when I work with them I refer others and they always get great and speedy results.
I have to say that this is the most friendly and helpful Tag Agency ever. It is very strange to visit a Tag Agency that provides EXCEPTIONAL customer service. I cant say enough about them! I have been a customer here about 5 times. Today, 9/28 I called them about a loss registration/sticker and they took the time to listen. They told me to stop by anytime and they will help me. I will be driving from North Miami Beach simply because of their customer service.
The level of desdain and disregard for customer service is one of the worst Ive seen.When asked about price to renew multiple tags, there was absolutely no mention of a heavily loaded service fee, that is later compounded by a 3% convenience fee.You will find out about it, after you paid.You are not allowed to step into the store and will ignore you, even when they see you from the inside standing there.The most you attention you will get if you are lucky, is a hand signal to call by phone.The general attitude is lime if they are doing you a favor..First and last time.PS. Hi Michelle. Got your voice mail and tried to call you back.Before i could even say hi, i was told to Please hold and then i got hung up. I guess that was my point.Have no issue with paying expired tag state taxes, my problem is with the agency and convenience fees that suddenly show on the final receipt.Glad that you guys are busier than ever.I will personally avoid doing business with you in the future.,
Knowledgeable. helpful. no lines.
Lynn was incredible very respectful and kind and went out of her way to help me fix my paper work answered calls and called me right back right away when it came to fixing my paperwork and as well very patient with me threw the whole process even right down when I had to deal with my child deff. Deserves to be noticed for her help patients and kindness
Neysa was very helpful and extremely fast in completing the paper work necessary for a title change. All the ladies were very nice.
Great service, they helped me quickly and were friendly, they made the process of getting a new tag very simple.
FCI Auto Tags and Titles is the best! They are professional and very knowledgeable. Lynn and Michelle....Thanks for the extra help with a unique situation and for making your workplace COVID safe.
Utilized FCI twice 09/2020 & 2/2021. Great experience both times!
Very helpful and the girls took care of everything I needed done
FCI has found the receipe for excellent customer service. All the staff are personable and helpful. Kai takes Customer Service to another level. She not only processed my familys renewal but called with a follow up. Most tag agencies dont even want to greet you with a smile far less answer your questions. Great job FCI...
Very friendly people and honest and reliable every year
Quick, no line to wait in, and personable. I cant wait for 2022 to be here so i can renew with that helpful bunch again
Lynn was great 😊
Looked everywhere for affordable auto tag agency to do the whole nine yards on my new car. And without Ana and Angelica doing above and beyond to proved me a quote with insurance for a cheaper price than I found it anywhere else. I left a happy customers I hi ffg holy recommends this place. Ana and Angelica are awesome with great customer service and understand people needs and they wont give up on you.
Horrible customer service. I was given the name of this company as it is located very close to my home. The woman that answered the phone was short abrupt rude and when “she” thought I was done asking questions she just hung up on me. Unbelievable… So many places to take your business, not going to choose one who does not appreciate their customers.
Very happy to have found FCI. Many of the other tag and title offices are simply a joke.Wholeheartedly recommend FCI for your tag title and insurance needs.
This place is great, quick friendly service! I will never go back to the other places and wait all day. Thank you ladies!
Lynn is way beyond professional, she knows exactly what she’s doing an also good communication/explanation.
Was in the area last week working and decided to stop here to order the Miami Heat specialty license plate and just wanted to thank Ana and the ladies for their Great Customer Service!!! I placed my order, came back the next day and they had everything ready for me! The process was fast and easy! Thank you!!
They handled my registration renewal over the phone quickly and professionally. Great customer service and knowledgeable staff.
We had an outstanding experience. Kai demonstrated a true customer service experience. She is an asset do this company.
What a great service and commitment to customers, they fully advised me of everything I needed, I highly recommend them and I will deal with them in the future without hesitation.
I have been going here for over 10 years for not only my personal but my companies needs. The people here are so helpful and knowledgeable. They do a great job of getting you in and out without a wait. I would highly recommend using them for all your auto and other needs
These ladies were awesome to work with, especially Michelle. So thank you for being so professional.
I needed my registration right away and FCI was able to give me great and fast service. Yuli took great care of me.
The staff there is amazing! Thank you Angelica for going above and beyond to help me. You made the process so much easier for me! So glad I found a place like FCI you guys are the Best! ❤️
Very nice over there... had no problems at all and very fast.
Friendly helpful and affordable
Excellent customer service, smooth sailing. Thanks again Kai.
Great customer service. Kai was so informative and helpful. Thank you
Kai was AWESOME!!!!!! She took great care of me! She took care of me personally, request her by name.
I have worked with these folks before, always friendly and helpful. This time I had a rather strange situation with a friend that passed away and I needed some help resolving the title issues on the car. The girls went above and beyond their normal great service. I highly recommend this company and the employees, the do a fantastic job and always make you feel special. Thanks girls - great service.
I have been an FCI customer for about 4 years.The girls at the office are super nice, friendly, professional they are very affordable and work really fast.I had a complicated situation and they helped me to get the issue resolved, they went above and beyond for me.I highly recommended them.
Best auto tag agency! The ladies are very knowledgeable and very helpful. No long lines or wait.
Waited for 3 hours for a transaction, did not provide accurate or even close estimate of the. Price, when asked the manager, she said “you suppose to know” it feels like you were ripped off and you still owe them a favor. I was the seller of the car.
Great job quick & easy. Good $
Transferring title and plate a breeze thanks to Neysa and Lynn. Thank you!
I went to a different agency yesterday and didn’t have a good experience. I came to see the ladies at FCI on Griffin Rd and things couldn’t have gone anymore smooth. Everyone was beyond friendly and even helped me save some money on my insurance. I will forever bring any of my needs here.
I needed a last minute tag renewal and ran over there at lunch time just now. I was immediately greeted by Michelle who handled my renewal personally. Fast, Friendly and very Fairly Priced...what more could you want. Would return for all of my title needs. Highly recommended.
Very efficient and well knowledgeable about process. Michelle was THE best!!!
Kai was extremely courteous and worked as fast as possible.
I’ve been dealing with FCI for years and they are the most helpful and efficient staff. I would never go anywhere else! I highly recommend them to anyone.
I choose this place because it had the best reviews around. I used their vehicle registration for out of state. Service was fast and one of the ladies that helped us was very nice. It is expensive, so make sure to ask for an estimate before they do any service. And even though their office hours are until like 6pm they DON’T do registrations after 5pm
FCI has been my tag and insurance agency for many years. The ladies are very nice and extremely helpful. I would never go anywhere else.
Incredible good and profesional service. I had one of these complex situations to change a tittle and they were patience enough to guide me through the process and help me get it solved! Totally recommend
Awesome service! Angelica, one of the agents, took very good care of me. I was in and out in no time and she was kind enough to follow up without me having to call back!
Great service and reasonable prices. That girl Marie in the front is amazing and beautiful.
Very professional and knowledgeable - No guess work - Nothin but the facts so you can make the right decisions.
Great experience, made my out-of state new registration very quick and easy. Very friendly and accommodating staff. Highly recommend!
The people..actually the ladies on staff are polite, friendly and very helpful. Ive used the agency 3 different times and its a pleasure compared to any other agency Ive used.They get my vote as the best!!
Great service. Everyone there should be commended on how they treat their customers. The ladies their are very helpful and courteous. Best title agency in town
Spoke with Michelle who refused to assist me because I was not a customer. Michelle even went as far as to tell me that IF I gave her my business she then would be more inclined to assist me. Funny thing is that in the time it took her to NOT offer me decent service she could have given me the answer(s) I was looking for and probably would have gotten my business. We are a business with a fleet of trucks so we are always looking for a good commercial rate.
I loved the customer service provided by Angelica Gonzalez extremely helpful and knowledgeable respectful and courteous if I could give her a 10 star rating I’d do it. I recommend anybody to see her she’s fantastic actually all the ladies there were superb and awesome and Ana helped me a lot too and I’m very grateful to her as well
Very fast service, also very nice people took care of me quickly and great prices.
Kai and Juliette were super efficient and helpful!
Friendly, helpful and quick service. Great location and extremely convenient for the Davie/ Cooper City area.
Very fast, accurate and friendly service. Thank you Angelica for taking care of some difficult paperwork for me. Andy
This is my new place for any tag or title work. My previous experiences elsewhere were no fun and had looong waits. I was in and out here and greeted with smiling faces. Abigail helped me with my new tag and registration and she was great. Michelle helped me answer my insurance questions. I would recommend them.
This place is the best. They offer fast service and great prices. I highly recommend FCI.
This is my only place to go for the last five years for any of my insurance or registration needs. These ladies are very nice and I love coming here every year. Thank you for always taking care of me.
Super fast, fair prices, very efficient.
Go here! I came here from Pines because I was in the area and saw the reviews. They greeted me when i entered and Michelle was very helpful. Within a few minutes, I was done. I went back after 4pm and as they promised, my tag was ready! They even put the new license plate on for me, which was going above and beyond! Great service!
Employees are professional, friendly and helpful.
Completely unprofessional staff, untrained and rude.Called in for vehicle registration renewal and was quoted $20+ higher than the actual cost. Additional cost include: $10 payment over the phone charge, $12 certified mail charge ( most businesses have agreements with carries for discount shipping, this company uses shipping charges to add to the bottom line 3x the actual cost of the postage. Etags charge $39 for vehicle registration, $20 service fee and all taxes and shipping you are looking at $65.00 total (5000 lbs) vehicle. This company charges $85+ for the same service. When you inquire about the premium fees they tell you “You can pack a lunch and cooler to take to the local DMV” - Christina “If one piece of information is not as I asked I’m not doing it” - sounds like great customer service.Why would anyone spend their money here I don’t know. Please do your research, they’re better options from companies that value customers.In addition, you will have to go in person pay and submit the information, then have to go back at a later time to pick up the registration. For an additional $20+ over a online service that can get it done for $65.00 and it arrives at your door.I’m not a paid rep for etags or any company, but imagine this experience was so bad I had to take 10 min out of my day to make a google review to help my fellow community members make better choices.
They were fast, friendly and much more knowledgeable than place I went in past. I recommend you call the lady first because she knows her stuff. Whenever you have documents involved, its so nice to have the correct info up front so you dont have to make multiple trips.
Easy and simple process to get what I needed. Always a pleasure dealing with them.
Great service
Amazing hidden Gem! As soon as you walk in, you are greeted with SMILES. No line ever and the staff at FCI is just simply the best!!! I refer all my friends and family here. Thanks guys for being soon awesome. See you soon :)
Best tag agency & insurance company, they are a one-stop shop for everything which I love the most. These girls are very professional and understand every aspect of customer service. You need to go see them!
This place is great. The ladies are very helpful and the prices are excellent!! I highly recommend this place. It’s a hidden gem!
Kai was awesome and provided great service
The best place to go in town. Super friendly and honest.
I had some issues with my tag but the ladies there were able to tackle the issue for me very efficiently. Ive gone to state agencies before and dreaded the long lines. I was attended in less than 5 minutes and notified by a phone call as soon as my tags came in. A great stress free & hassle free experience!
Had a bad experience somewhere and was so thankful I found FCI Auto Tag and Insurance Agency. They were so helpful, kind and professional to my mother and her friend. They explained the process and left my mom in peace over her transaction. Would totally recommend this place.
The staff is very professional and helpful. They respond to questions and get back with you in a timely manner. I highly recommend using FCI Auto Tag and Insurance Agency.
Great service awesome stafff 100% recommend
The best tag agency ever! The staff are very professional and they have great customer service. If i could give this a 6 stars i would!!
STAY AWAY. Yes, the place is completely empty with no wait, but there is a reason for that. This is an insurance company that says it can do a title transfer, but they have no idea of how to transfer a title. All three workers were clueless. The person at the front was very nice, but the same cannot be said about her boss, Michele, who is the poster girl for lousy customer service. STAY AWAY