Im happy that I made the decision to switch from Allstate to Geico. I got a better deal with the Milewise program. This agency is very professional and they promptly respond to emails.
We couldnt select a better office for insurance. Patricks office has always been available to answer any questions. Sandy and Steve have been a great asset to the office with their knowledge and professionalism.Glad to be insured by Allstate!
PATRICK MOTTA Agency is very well run, responsive and reliable. Whenever I need clarification or answer about my insurance, they were there to explain and or make changes. They always answer the phone promptly and give personalized service.
I have had Allstate vehicle insurance through this agency for years, originally with Herb Schultz, the previous owner. Patrick and Victoria have been extremely helpful with the renewals, the pricing, and the policy details since the change and I am extremely pleased and comfortable with them.I hit a deer in upstate New York this summer, so ended up a long way from home with major damage to my truck. When I first spoke to Allstate the intake person came across as casual and uninterested,and in fact said I would only be contacted sometime in the next week or so by an adjuster who would at that point give me a schedule for the inspection- not that it would take a week to get the inspection, but they wouldnt even schedule me for a week.Now, I admit Im in a rural area but its still NY state and the truck has been towed to a reputable repair shop that deals with Allstate all the time. Patrick Motta and Victoria get five stars and my endorsement because they jumped in on my behalf immediately and got Allstate to respond. In fact, two days after the accident the adjuster called, said he worked with the shop all the time, and would be there the next business day. He completed the inspection, he and the shop agreed, Allstate confirmed, the shop ordered the parts, and the truck was fixed a week later.So, all in all, it took two weeks to fix the truck, about what I expected due to the extensive damage. Without Patrick and Victorias help who knows how long it would have taken.The only bump in the process was that phone call to Allstate, and an unconcerned claim agent. Patrick and Victoria helped enormously, got me escalated, and I really appreciate it, so Im pleased to write this positive review. Thanks.
These wonderful people have been nothing but good to me! Everyone there that has helped me has been kind, understanding and knowledgeable. They do their job well and I got lucky when I found them for all my insurance needs. They always have time to talk with you. Great little office!
I have nothing but good things to say about this agency, now led by Patrick Motta. About three weeks ago I went in for a full review of my auto and homeowner policies to ensure my coverage was adequate. In both cases a thorough review was made and I left confident that the agency was on top of my situation and my coverage in line with my needs. The staff was most attentive and the owner, Patrick Motta, was very friendly and welcoming. Their new offices are very nicely set out and, overall, it is a pleasure to do business with them.
Had appointed with the financial advisor. He called and canceled the appointment due to illness, which is understandable. informed me he would call in a few days. Never a call back from him . However Allstate Insurance I would recommend for your auto needs.
Ive been with Allstate for over 19 years. By far hands down the best car insurance company. Patrick Motta and his staff are committed to excellent customer service. Highly recommend his office for any of your insurance needs.
I was delighted to be in this beautiful office. The staff are the most humbling and knowledgeable people in their work. When I talk to them they make me felt happy and give me more assurance this is the insurance want to stay with. They will work with you to meet your insurance needs.. Very pleasant. Thank you.
My Allstate Agency Office, is One of the Finest most Helpful Insurance Agencys Ive ever had the pleasure of doing Business with in Decades! Patrick Motta Owner of this particular Office Allstate Agency, even offers his Valuable Personal Time to Even Help You any Questions you may have, and when One Encounters an Insurance Coverage Situation! You couldnt ask for any better Help than What Patrick Motta and any of his Representatives Offer, theyre the Best for My Money my insurance Coverage & for my Family! Keep up the Great Work Mr. Patrick Motta, & many Kudos also go Out to All those Representatives like Mr. Steve Schulack at your Allstate Agency Office!
The people in this office are incredibly efficient and very very nice. They handled my insurance needs and exceeded my expectations. Their offices are easy to get to really nice inside with ample parking....a great place for your insurance needs
Allstate has given me excellent customer service and support for many years! I especially would like to thank Diane and Victoria who were always there to help me! Than you for your great service!
Great company! Everyone I have spoken to has been very quick to answer my questions!
I discovered this Allstate Agency accidentally when having my haircut. I went in to ask a question that I was concerned about from my Statefarm agency. Steve Shulak sat me down and told me he could probably reduce my payment. Not only did he do that, but my policy was 100% better in terms of what I received. Then I decided to ask them about my homeowners policy. Sandra was able to get me a much better policy and saved me money. Diane has been a tremendous help as well for my other needs and questions. I dont normally write reviews, but this agency is Top Notch. I would advise anyone reading this review to stop in for quotes. You wont be sorry.
Very helpful staff; specially Sandra who helped us find a new homeowner policy. She was great. Everyone is polite and prompt .Thank you !
I have been with this Allstate office for many years and I have always received great customer service and prompt responces to emails or calls. I rarely give 5 stars but they have earned it. I highly recommend.
Always there ...responsible professional !
Great service great attitude competitive pricing Better than the commercials suggest
I have always experienced excellent customer service and have been satisfied the results of any claims.
Very happy looking for many years to do business with you, thanks again
Agent was professional, staff is responsive. Very pleased with the agency
Allstate has always been there for my family.I have been with them since 1978.They are always friendly and helpful.As a matter of fact I have a claim now for water damage,Hope to hear from someone soon.Thanks
The agents and office staff are excellent!
Great advisor and excellent service.
Very polite and professional and very helpful
Helpful and efficient service very satisfied
Great customer service!
Very professional service.
Very good