Its always excellent when uses Harris service center,great staff always helpful team

I have only good to share about Harris service center. I called them from my hotel at 8 am on a Saturday. I thought for sure I would have to wait till Monday but they had me towed, diagnosed and fixed so I was back traveling home by 11 am. I had all 4 pads and rotors replaced. Their price was honest. Thank you.

The Harris team has been servicing all my vehicles for over 35 years. They are top-notch, and like family! Fair prices, tires, & U-Haul rentals.

They did a great job fixing the air conditioning in a work truck and my family vehicle. Very nice and efficient staff

Do Not Take Your Vehicle Here! I Took My Vehicle To Harris Service Center In Dalton, GA Over A Month Ago Due To An O2 Sensor. When I Dropped It Off It Was Running Fine And I Already Knew The O2 Sensor Needed Changing. I Didnt Know Whether Or Not My Warranty Covered The Sensors But I Took It To The Shop Provided By Silver Rock. It Took Them A Week Just To Run Their Own Diagnostics & Tell Me What I Already Knew. So They Were To Call Silver Rock To See If It Was Covered By My Warranty. I Called The 2nd Week To See If They Had Called And Still They Hadnt. By Week 3 I Called Again & They Told Me That They Did Yet Another Diagnostic and Now My Cylinoid Wasnt Firing. The Mechanics Proceeded To Tell Me That He Believed A Rat Had Gotten Under My Hood & Chewed The Wire Harness To The Fuel Injectors. I Then Asked If He Had Contacted My Warranty Company To See If Anything Was Covered. He Told Me That He Hadnt Contacted Them But Was Going To Do It That Day So We Could Get Everything Fix. Week 4 I Call AGAIN To See What The Heck Is Going On With My Car & Im Informed That My Warranty Doesnt Cover The O2 Sensor Or The Wire Harness That Was Damaged Due To Their Negligence & Procrastination! I Asked If They Had Insurance Or If They Would Fix At Least The Wire Harness Seeing As Though It Was Damaged On Their Lot & I was Told They Cannot. If I Wanted The Car Fixed O2 Sensor & All That It Would Be $800! My Husband Called & They Told Him They Would Wave The Diagnostic Fees If He Would Just Come Pick The Car Up. Weve Spent All Week Calling Everyone We Could Possibly Think Of To Have This Taken Care Of And Now Not Only Am I Out Of My Car. I Have To Pay Out Of Pocket For Damages Due To This Service Center.

We came in from out of town to possibly purchase a vehicle, and we brought the car to Harris to get an independent opinion. The service was quick, effective and the technician explained things clearly so we could understand easily.I highly recommend Harris Automotive.

Thank you Harris service center! They replaced my oil pan and did an amazing job

Great place to get your car fixed

Always fast and professional to get you back on the road.Guys are clean cut courtesy men.I would and have always trusted them

If you want an alignment done right, go here!I went through a new pair of tires within months due to a grossly improper alignment (out of camber). Don’t learn the hard way.Just because you pay more, it isn’t necessarily better.

Great place to have your car fixed great mechanic and great service

Gary,alex and the guys take great care of our vehicles!!

They work at a timely matter and get you back on the road.

I rented a U-Haul trailer to go to Fairmont, WV. They set the return location for Morgantown, WV. A 30 minute drive past where I was going! He and I actually discussed this, that I was NOT going that far.He said hed set it so I could drop off anywhere.When I contacted Customer Service, I was told that I could leave it in the town of my actual destination, but they would charge me a fee to move it.A fee that they could not quote. That I would just have to drop it off and wait and see what they charged my card???They also set my 4 day rental with a return due date of the day following the rental date. Just 18 hours later. That was actually correctable.I cannot foresee a situation that would prompt me to ever use this business or even U-Haul again.

Described what I was hearing, when I returned to pick up (after I called as they never called me back) they charged me $35 to say I had loose tire. Was informed they checked and didnt find Anything. You could hear and feel the same noise as I drove off but clearly I was not going to return as I had lost my trust in them.Took my car to firestone and they fixed it the first time. With just only describing the noise yet again. They actually drove it around and knew what to correct.Will never return nor recommend to anyone

Great Place To get a uhaul

Rented uhaul to move 20 miles. He put in 50 miles 10 more then I drove. I had to keep the uhaul. Extra day because we still had stuff in it I called and told them ahead time I’d need to keep it a extra day and was told it would only be $39.99 daily fee. So that put me returning the u haul on a Sunday before 10 am. Which I did but it wouldn’t let me log into the app to set that I returned it. I got charged $232 to rent a uhaul 2 days and drive it 40 miles. I even call Harris service center they said one the charges would come back to me in 3-4 days it was just pending. I called uhaul filed a claim right after hanging up with Harris service center. They said the claim goes to Harris service center for them to decide. Called my bank filed a claim on the extra day $62 charge that I never had the uhaul. I even filled it up past what it was when I received the uhaul.Shady people and shady business. Go else where. I will never use Harris or uhaul again. $232 to move 20 miles I could have used my Jeep and trailer and did 50 loads of moving for that much.. don’t believe what old Harris says he’s skimming people and he knows it... not even worth 1 star!!!

Finding car repair shops around town is rather difficult right now as many of them have closed up. The ones that are still open are very busy. Harris service center took my phone number and said they would call me back later on in the day to install a new alternator on my car but, I never did get the call from them and thats a little disappointing.

Harris actually lied to me ! ... I set an appointment to have my rig worked on then on the day of the appointment they just refused to do it !!!

Always a great job done! Trustworthy people!

Told us nothing was wrong with our transmission. That same afternoon we ended up stranded on the side of 41in Ringgold. Had to pay $100 tow bill. They lost our business forever!

Very polite and very helpful

Fast quality friendly service

Great family run auto shop! We have been using them since we moved to Dalton 5 years ago and will continue. Quality service, completed quickly and fairly!

Me and my dad Jr Moore have used Harris shell for the better part of 30 years. Can’t find a more honest man than Gary Harris. When dad passed away he refunded over 400 dollars that dad had paid him towards having something done to his truck. I believe dad girlfriend had the work done but point being we had no idea he owed dad a penny and he called and let us know. Class Act!!!!!!!

Rented a U-Haul from them last minute over the phone. Everything was ready for me when I arrived. I accidentally left my entire wallet in the U-Haul and they had been holding on to it for me until I came back. Great customer service and friendly front of house staff. I will absolutely be back.

Great experience

Gary always takes good care of anything I need. Very reliable!!

They will give you a price before they do any work

Great family owned business; trustworthy and reliable. I have used them for years now and recommend them often.

Wonderful people there. Great service, honest

Friendly and helpful attendant. Also a good place to reserve a U-Haul

All good

Driving through Georgia on our way home from Florida we ran into car problems and ended up stopping in Dalton, we found Harris service center by chance, Very friendly & extremely professional, great service... highly recommended

Good work men...

Only used them for Uhaul, and they provided exactly what I needed.

I always come here for my repairs or anything else i need. Ill rather wait an hour and get it done correctly, then wait 15 mins for a half fast job.

Good

Fair and honest pricing on mechanic work

Great folks. Good repairs at great prices.

Great service every time and they are always professional. Never had to bring my car back . They always fix the problem.

Always get quick and helpful service here with good pricing.

Excellent Customer Service And Friendly

Great shop! Honest and good service.

Fast at plugin my tire. Almost $20.00 found I could have gotten it done cheaper

Recently rented a U-Haul, very pleased with the quality of service.

I have been using these guys for years, honest and trust worthy, the best in Dalton,

Friendly staff. Fast and easy pickup.

Awesome crew

Honest great home town guy

Great service!! Very honest man!!

Rented a uhual, fast and easy

Amazing courteous service! Family owned very professional!!!!

Rude They have a distance from reality to the customer all They care about those the big picture the money and if they think that you don’t got it they don’t pay you no mind you have to wait for them to even talk to you they just look at you and laugh

Real good

Uhaul rental and vehicle repair services.

Great service

Way to high on their prices.

Pleased with service and rental

Expensive

Great service

Love it

Its okay