Michelle is the BEST nail tech! I love coming to see her because she ALWAYS gives me the BEST service! Tiffany was so patient with my nieces, making sure they enjoyed their first nail experience. I come here faithfully and would encourage anyone to come! This nail shop is always clean! Love this place!

I went in for a gel pedicure with an overlay. They rushed and didn’t want to give me what I was asking for. The polish quality was bad you can still see my nail. I asked for rhinestones and he said that was ok but when it came time to do it he said no no rhinestones anymore. Just sloppy and rushed and I came in two hours before closing so there was plenty of time. Really upset with the quality will never use them again

Too much sniffing and not enough working. Too much “going to the back to heat things up” and not enough sanitizing .The place was filthy. Over charged prices. Bad paint job . Unprofessional. Employees on drugs . Rushed out .Bad business. Needs to be shut down.Run away !! Don’t waste your money !

Very clean. No waiting. Walk-ins welcome

Great service, personal attention, and time spent well on pedicure. I overheard another employee talk to a customer and helped her recline to nap during the massage portion of the pedicure. Everyone was caring and kind. The luxury pedicure was $35. Money well spent!! I was hesitant to go here with the low rating but tried anyways and had a great experience!

Excellent service! Very polite and thorough. They do a very nice job. Love that place! Will definitely keep coming to this salon. I have been to many and keep coming back to this one - excellent technicians!Suggestion if someone does not like walking in and waiting???? I make an appointment and get right in. Love it!

I always get my nails done at this place, the staff are all extremely nice and my nails always turn out great! Definitely going to continue coming back to this place. Went somewhere else recently and was completely upset with how they turned out. Had to come back to my usual nail salon 😄 absolutely love this place. They are all great nail technicians

Loved my luxury pedicure experience. Everyone was real friendly & she did a wonderful job. I would go back to them!

Absolute WORST nail experience Ive ever had. It started off okay until a customer who was clearly a regular walked in and instead of asking her to come back he decided to then rush his way through my nails which in the end left them looking horrendous. Not one nail is the same shape or length, theyre all different thicknesses and look awful. He knew he messed up on my one nail but blatantly tried to ignore it. He cut my finger not only once but two times as well. Im super picky about who I have do my nails and this place is the exact reason why. I do not recommend wasting your money because you will leave disappointed.

I love the people that work at this salon and I wish I could give them them service but I cannot justify it. I recently got a full set of gel powder acrylic nails on with fake tips and after 5 days, one of my pointers came off. I went in to get it fixed. Two days later, another one came off on a different finger. I went in to get it fixed. They seemed slightly more annoyed since they remembered me from my first fix. I am now laying here and a THIRD one came off! I have gotten fake nails/ gel powder many times and Ive never had the problem of them falling off. Ever. It is unfortunate that they keep falling off and I paid $45 for them with a $5 tip. They were super nice when I got my full set on, but I cannot keep going in every two days to get one fixed from them breaking

Went in to get acrylics everything was fine until the guy doing my nails kept getting up to answer the phone. I didn’t really mind but he did it 3 times. Then he rushed through my nails and went to lay down. The paint job was bad, I had to go home and clean it up myself.

Ended up calling in to see if they had any room for an appointment close to closing. Not only did they fit us in but they took their time making sure everything was perfect. Very accommodating and very good at their jobs.

Always a great experience! They are friendly, fast, yet make sure everything is done right. Michelle is especially fantastic!! Thanks for great service!

Best nails ever! My own with French manicure!! Michelle you are amazing!Thank you so much!Great professional and talented people.

My daughter and I have been coming here for manicures and pedicures for several years. The techs are friendly, accommodating and really go out of their way to do their best. If the polish chips or if we’ve had a problem, we call and make an appointment to get it fixed. No hassles. I brought my 80 year old mother-in-law for her first ever pedicure, and the staff took extra time and made her feel so special. Highly recommend!

This place is always the best! I’ve tried other places but this is the one I always come back to. Great people!!

I think there is a language barrier. When you walk in there is often a disconnect. They will ask you what you want a fill. then nothing. Finally they will tell you to sit at a station or have a seat and wait. Everyone is told 10 minutes but it could be up to 30 minutes. I will say they are friendly, super fast, and good! Ive been going for over 3 years! Like Seinfelt, I often wonder about what theyre talking about. Nail solons dont seem to understand that speaking another language in front of their clients is considered rude to Americans!!!

I’ve been coming here for years and I love it. Will never go anywhere else to get my nails done!!!

I give this place ZERO stars! A fill was more than I paid to get the full-set done originally (at another salon). The lady who did my fill, was very rough while pushing my cuticles back, which HURT! She cut my finger in three different spots, one of which wouldnt stop bleeding. Her and another tech (if I might add, was very slow and still did a sloppy job on the person I was with nails) kept putting some blue solution and nail glue on it, which made the cut worse. And they still charged full price and asked for a tip!? Never again.*You all take note to the business reply. Didnt offer anything to make it right, just lies (the tech indeed asked for a tip, no misunderstanding there and they over charged me, I didnt ask for gel, I didnt even have gel prior to the fill). They focused on everything else, but the fact that the tech cut my finger in three different spots, which one took over a week to heal (I have pictures too). Horrible business!

Came in for an appointment at 2, have been sitting here for over an hour. They started a walk ins pedicure befor my manicure. Been giving this place chances for years and they fail every time. Gel peels off, acrylic fall off, make me bleed every time, paint half my nail and cover half of it

******DO NOT GO HERE!!!******If i could give them less OF a star i would..i asked if he could use the stronger lights for my gell polish since i pay extra for it, and he started yelling and going on and on about how he knows what he is doing, and hes done nails his whole life.. and this was the OWNER acting this unprofessional! I will NEVER go back there. They lost the best nail tech anyways.. that place is going to sink!

When i walked in, the guy sitting in the front didnt say hello. I asked how much for a pedicure he said 20,25,30,35,40,45. Depends on what i want. He told me to go pick a color. Then i sat in the pedicure chair waiting for about 15 mins before anyone put water in the bowl. When he started i told him the water was too cold, he adjusted it but it was still too cold, then when i asked for it to be hotter he turns it all the way hot and walks away. I said, Hey now its too hot why would you walk away and help another customer when there is scalding water burning my feet? He did not respond and another worker came over who was very nice and said she would do my pedicure. The guy there was rude and I would not recommend going to him. But after I had someone else come and do the rest of my pedicure, it was better and she did a good job and was very polite. I waited for about 30-40 mins before actually receiving my pedicure though as there were only two employees at the time.

My girl Kim is the best she has been doing my nails for over 2 years. She is very good with my natural nails. She customized my nails with my description and is amazing with it. She is not just an amazing nail tech she is a very good person and I like to call her friend. 👍👍👍👍👍 for my girl Kim. Oh but wait my girl Lyn that is station next to her is a beast too. I will not ever let anyone touch my nails but one day Kim was out and I took lynn cause she know my style with kim. omg baby girl nailed it she is good so Kim and Lyn if you ever go to Bens and he the one that be rocking them shoes 👏👏👏

I have been coming here for 6 years! Every time I come I have great service and a wonderful experience!! I would recommend Bens Nails to anyone!!

Phenomenal service, incredible patience, flexible schedule and accommodations. My nails look beautiful (I got an acrylic gel set.)

Just got my nails done it looks awful and the nail technician could care less about how my nail look she rushed to get to her next appointment.and also the cleanest its questionable I see dust everywhere and they did not clean their tools after they finish.. when I talk to the owner about my experience, dont know if he doesnt understand English or he just doesntcare at all theres no respond at all from the owner..

Pricey

Awesome nails! Halloween!!!

Been going here for 7 yrs and have tryed other places over the years there is no place better then bens!!!!!

Very polite and caring people. Always come out pleased they do a wonderful and beautiful job every time

My Mom went in to get a Full set and Pedicure. The technician didn’t even clean off the smudges of nail polish on her toes (Poor job) then for the Full set, her nails look like they are rising and bulgy. Also, the Woman doing it looked like she was very tired because she was falling asleep. Her nails look horrible. Yesterday was late by the time she got done so we went back today to ask to be redone and the guy close to the front desk looked at them and said they were fine. We asked that they were redone and he said to come back tomorrow so that same lady could re do them, we agreed. He proceeded to file the sides of each nail which didn’t help in any way and looks at them and says again that they look fine when you can clearly see all of them misshapen and opaque. We asked to be redone and he kept on saying they were fine. We weren’t going to argue with him so we said ok and he says “Ok, Thank You” and jibbers about them being fine. So we just decided to never go back to that place. The problem was that they didn’t want to fix them and they charge way to much for that horrible job. We are regularly getting our nails done, so we know what looks good and what doesn’t. Our place we normally go to was closed, they do an awesome job there. Never going back to Bens Nails & Spa.

I got a pedicure and a gel manicure done here on a Friday and by Saturday mynails were coming apart. I have never had such a bad experience, so I came in on Monday to get some of the nails fixed, the tech was very unhappy and was clearly talking about me to the other tech next to her. I will not be coming back here again.

This place is very racist soon as you walk in the door. Not a welcoming feeling. It’s very sad and never will get my business again. The nail tech called me CHEAP because I wanted the basic pedicure.

DO NOT GO!The dude did my nails, made me bleed three times, was super rough and rude. My nails are all different shapes when I asked for ‘coffin’ and I got something totally different on each nail. Save your money and go to ocean nails. That’s where it’s at.

The massage you get with your pedicure is the best in the area for your money. Most places just skip or half hearted go through the massage. Here they exfoliate, paraffin, the whole nine yards. Even though they tried to upsell me and I declined, my regular polish didnt chip for 3 weeks. I have had gel here before and they did a good job also. Both times I have gone here, the staff was super kind. Once I came in 15 min before closing and she still took her time (about an hour).

They did a great job with my nails and pedicure. Great service and price.

Absolutely terrible... I go to ocean nails in coon rapids and coming to this place from ocean nails is a HUGE difference. Nails were all thick, and very sloppy. Do not recommend at all

My nails were done by the owner and did the sloppiest job and was very unfriendly, my nails started falling apart days after just getting done and when I went back in to get them fixed he wouldn’t refund me ans was super rude. He kept taking walkins before me so I waited almost a hour before I decided to leave. Wouldn’t recomment this place to anyone

Love love love Bens nails spa Jennifer is amazing and Tiffany is the best❤❤

Very nice people, great customer service! I will be back.

This place is also known as city nails. They are the worst ever I took my 14 year old for here for her bday present She has wanted her nails done like this for years. They refused to put extended nails on (which I was ok with not a big deal as her nails are long enough on their own) But Michelle filed them down so they were even with her fingertips this upset me a little bit but whatever. We paid for the gel overlay on her nails She had them done on Saturday by monday night they were all off the gel peeled off of her nails. So Tuesday went in to see how they could fix this. When we went in they said come back in 30 we were unable to come back. So I asked if they could do them later in the week. They said that they are too busy to do anything. So I asked for a refund they said they do not do refunds and Henry or whatever his name is said that she a child she pick it off. I said no she didnt I have all the gel nails at home he said she a child she pick off this place is a joke.

All these people on here are crazy that say Benz has bad service. I have been going there for 8 years, ALWAYS good service, design, long lasting,cheap, and I can go on with how awesome their staff is. Henry has become a good friend of mine. If they mess up, which is only human since machines arent doing your nails, If you come back within a weeks time, they will fix the problem free of charge. The people who complain about these good peoples service are completely ungreatful, and if they do not come back good riddens faithful customers like me with escort them out of the nail shop for them, and they dont want your buisness anyway. Keep it up Henry, kim, and the rest of the gang:)

Had my nails done wends. Evening my nails are all different lengths and shapes even though I said round.

Really good with doing nails. Very friendly.

Impersonal. Techs spoke to each other in their language rather than th eir customers. Polish on my fingertips and was not cleaned up.

5 stars

I walked in ...they said they were too busy...I looked around, no one waiting....one woman getting her nails done...a few pedicures being done...so rude...so unprofessional...Ive been there a few times...i wont go back again

Service was terrible. They treated me like I was putting them out by coming in. The lady cut 4 of my cuticles and did a horrible job. Never going back again.

Good service and expertise for the money

The people here are so rude and racist it’s so sad. They don’t know anything about customer service. They don’t even deserve one star

Horrible nail techs here

) gc

Crooked nails and looks bad

Simple bad business