I would give them 10 Stars, If I could!!! My transaction was quick, easy and painless 😁. My salesman Marc, was fantastic and a pleasure to work with.through the purchasing process. Marc knew everything about my Acadia Denali and went as far as helping me get everything hooked up and synced up, before I left to go back home in GI. It was well worth the drive to do business with the Ernst dealership. Their Certified Vehicle Program (Blue Advantage) has amazing coverage. I also purchased the premium extended warranty. Their finance guy got me financed at 2.34%, he beat my Credit Union which was at 2.74%. I would highly recommend anyone to drive to Columbus and check out this great dealership.

After online shopping for few days I found a Toyota RAV4 2021 at Ernest Toyota. I made an appointment with Kevin and showed up at store. Kevin was such a full of knowledge and professional gentleman. Our business process went very smooth with them from beginning the end. In the finance Colton a professional finance manager helped us and he did a wonderful job. Thank you guys at Ernest Toyota of Columbus NE.

Sales is amazing I have always had a great experience getting or even looking at vehicles but service and parts not so much trying to charge 1000.00+ A piece for truck parts I can get online for 134.00 is kinda outrageous total they told me was 2800 for just the parts which wasn’t including the time to put them in and take the old ones out... I’m sorry Ernst but I will never fix a vehicle with you guysCharging 2800.00 plus whatever else it could cost for the time and labor would cost me less then 500.00 with my current mechanic

This is the second time we get to work with Rick Smith. He is the best and always goes above and beyond. He is very knowledgeable, friendly, easy to get a hold of and provides the best shopping experience ALWAYS!!! We will definitely keep our business in Columbus thank you to the amazing service Rick provides. Thank you Rick for being the best!!

Great selection of new and used vehicles. Sales team was reasonable and very informative. Brian Jacoby, the manager, was very kind.

Flew out from Los Angeles to buy a 4Runner. Best car buying experience ever.

Great service! Super nice salesman Kyle S.

Bought our suv today. They r nice people.

Always friendly staff, great service!

I was just in getting my car serviced and then shortly after my car blows a tire because they failed to tell me about my tire tread. Ive asked them to fix other parts of my car and put batteries in my keys and they have failed to do it. I have not had a good experience with them

They have terrible communication with their body shop making my vehicle go back and forth between shops. A month without my vehicle, please take your vehicles elsewhere for repairs.

Great people. Thats all you need to know.

Big shout out to George Bokur. We came looking for a car and he was excellent helping us out and making the process easy. Thank you and keep up the good work.

Great service left my Toyota washed and cleaned for pickup.

My salesman Matt Enquist and the manager Mike went so far above and beyond anything I could hope for. I could not have had a better experience if I tried. Honest and fair, I would recommend this dealership to anyone and everyone I know! Extremely happy customer, thank you so much for everything!!!

Helpful Team - inspected my vehicle per warranty recall.

Holly was so nice and helpful. Very pleased with all she did to help us get the vehicle that we came there for. Would recommend This dealership to a friend or family member. ☺️

The pressure for the mechanics to sell service and products is clear. I have to sort through sales talk from service talk.This is not a complaint as it is feedback.

I drove over an hour to Columbus and purchased a vehicle off Dan, he was professional, knowledgeable and friendly. Sales manager Mike was real, he didnt try blowing smoke. Jeanne in F&I was a pleasure, made the process painless. I wouldnt hesitate to purchase again at Ernst. Great team!

I was out of town and my car broke down- Had it towed to Ernst and they got the job done in 1 day. Great customer service!

Holly Williams helped us explore our options and really went out of her way to make sure we knew what was available. The dealership is welcoming and more than willing to work on your schedule. Buying a vehicle here is an overall good experience.

Ernst helped me find the exact Toyota I wanted without all of the double talk I got at the three dealerships in Omaha. Dan and the rest of the staff were terrific! I did most of the communication online and on the phone. They contacted me when the car arrived and my husband and I went and picked it up! I am telling everyone I know to go to Ernst in Columbus if they are looking for a new car.

Took car in for an oil change. In and done in the time frame was told. Also enjoyed the free refreshments and the cozy fireplace. The staff was friendly and courteous as well.

Very happy with the service that we got today. Holly was very helpful! Thanks again for all your help!

We came in for our scheduled oil change and it took an hour for someone to come in and talk to us about our car. He then proceeded to tell us our tires needed rotated, we needed a new air filter, and we needed fuel injections. He said it would take under an hour, yet we waited another hour and a half for it to get done. The initial oil change shouldnt have taken as long as it did, and the rest of the stuff wasnt taken care of as efficiently as we were told. we could go somewhere else, pay more, get everything they did here, and get out of there faster than this place does an oil change.

Staff very courteous and knowledgeable on their products and services!

We have had a very good experience purchasing vehicles from Ernst however, be VERY WARY of their service department as there may be a tendency to scam you. I dont believe we will ever use their service department again.

Holly Williams was great at helping me find a truck in my price range and stuck it out with me for several months till I could find the one that matched what I was looking for. I would suggest that anyone looking for a new vehicle ask for her.

Great dealer to shop for cars.

Lee is the best sales person youll ever work with be sure to ask for him.

Great service..

Matt Enquist is an awesome saleman! He worked with my budget and found me a great car with lots of color selections and the features I wanted in a car. He is very nice, and helpful. I tell all my friends and family to talk to him when they are interested in looking for a car!

Great dealership to purchase a car from.

Friendly service. Very accommodating.

My favorite Toyota dealer. I enjoy the service experiance as a frequent customer.

Like other posts my communication started by phone. I wanted to look at a specific used Tundra. Holly our salesperson put a hold on it as we had an hour drive to get there. The truck was sitting right out front when got there. After the test drive Holly was very good at making sure it had all options I was looking for and yet not bigger than I wanted (I was going up from a smaller suv). However she never pushed or tried to upsell into something I didnt want. Special thanks goes to Jeanne in finance. She jumped through hoops to get us a loan within our budget. Again she never tried to upsell extended service plans or anything else; she mentioned them of course but didnt push. All this happened the Saturday afternoon before Christmas and we left the dealership a half hour before they closed. I have a feeling Jeanne wouldve stayed as long as it took to make it happen. We bought our Camry from a dealer in Lincoln, and not that they did anything wrong, but its the people that make the dealership. Everyone we talked to at Ernst was great and without question, they will be the dealership I go back to for my next vehicle purchase.

See my other review! Best dealership ever!

Went to find a truck, 1 I wanted sold day before. So ended up with a 12 suburban.

Last minute getting it scheduled, on a SAT, but they got it in on Monday first thingThanks everyone

Courteous, fast, knowledgeable help!!

Great. Very friendly.

Very nice. Personable.

Good, honest service.

What else poor design

Always friendly service.

Kevin was very helpful.

Outstanding service department!

Wonderful service!

Fast and friendly!

Ernst cares about their customers!

Great Service

Very efficient and friendly staff and very presentable and as for the automotive service satisfied