Have used this company for many years for installation and service. Especially enjoyed working with Drew Rodrick. Things must have changed dramatically at Bi-city. I cant get anyone to return calls. Very disappointed.

Really do appreciate James for coming out and checking on our unit, our AC was not blowing cool air. It happened to be late in the evening already, and James was able to make it a priority to get our AC up and running as soon as possible.I recommend, all over again!

Thanks so much for the past 21 years of magnificent excellent and Reliable customer service Above and Beyond the Call of taking care of my familys heating and air conditioning service here in Cataula. Without a doubt the staff of Bi City is a Family; as such they treat all of their customers as FAMILY! Pam, Paul, and Leslie, again thanks so much for what yall do each and everyday. Thanks by far; this is the BEST NUMBER ONE Heating and Cooling company in the Columbus area; Thanks again we Love Yall. Second to None! JER.

Great company! I needed a new HVAC and called 6 companies they where not the best price but they explained all the changes they recommended and never pressured me.

Good, trustworthy help is hard to find. if you are looking for anything HVAC look no further. Ive been working with Bi City for over a year now on a fairly regular basis. Customer service is impeccable, staff is friendly as well as knowledgeable. As a business owner there is comfort in knowing that when something goes wrong these guys are there to help.

Set up an appointment weeks in advance for them to come out and service my a/c unit. Personally took off time from work, the lady over the phone was helpful and set up for someone to come out. The day of, waited 8-11, the set up for my appointment window. No one never called or came out to my home. I decided to call and check up myself to see what the problem was, no one answered the phone. Spoke volumes for me, even if they were helpful and wanted to reschedule, I would not have moved forward with the appointment, but no one never called or followed up.

Being retired military, I believe in doing what you say and saying what you mean, well thats what I got with Bi-City Heating & Cooling. I received a Dream Team, from start to finish. Mr. Drew was excellent in the Sales Department. Thanks, Dream Team!

The owners and the staff of Bi-City are simply the best! They take the time to listen to their clients and put the customers interests FIRST! They have had our familys business for over 10 years and will continue to receive it in the future.

Bi city heat and cooling is number 1 in Columbus they have very experienced technicians and they do quality workAlso bicity does quality work give themCall

One of the best heat and air companies locally owned friendly professional services and honesty and integrity.

Always very prompt, professional and honest.

I have a physical disability that can be aggravated by heat. When our air went out on a weekend I called first thing that Monday. Although they were swamped with calls theyimmediately came out, ordered my new unit and had it in by Wednesday afternoon.

Great customer service!