Derick explained several options on the telephone, before I committed to service call. He was extremely professional and courteous both on the phone and when he arrived. Assessed my problem, provided an immediate fix that he clearly explained was probably temporary, but effective. I will definitely continue to used Advantage in the future for both repairs and any replacement equipment when required. Could not have been happier with how we were treated.

We were so pleased with Derick, our technician and the quality of service from Advantage. He was on time, kind to our kiddos and helped diagnose and explain our issue quickly. He went above and beyond and as a result we will be using Advantage Heating and Air for future needs. Highly recommend!

After receiving a very high quote to keep my AC running from another company I was referred here. Very quick response time, and to keep everything running ended up being less than $100. Highly recommend!

Two weeks shy of the 5 year anniversary of buying our home and we finally have our first fire in our fireplace! Jason, Wynn and Hunter were awesome to work with and very professional. I feel they cared enough to install the gas fireplace as they would have in their own homes! I was very surprised when I got the call from Jason telling me that he could grant my wife’s birthday wish to have a fire in the fireplace before Christmas Day which is also her birthday. Thanks again Advantage Heating and Air!Merry Christmas! 🎄🎅🏼🔥Happy (Early) Birthday Olivia! 🎁👩🏼

I called at 11:00am on a Saturday. My A/C was repaired and ready to go by 1:00pm the same day. Great service. Derick was very friendly and informative. Will definitely go back to them!

I don’t really write reviews, but this place is awesome!! I used to use a bigger company, but now I will only use Advantage. The time it took to call, schedule and have someone at house was record breaking. Derick is completely great! He’s been the only person who’s even bothered to explain what is happening with my system. Highly recommend!!

Becoming a client of Advantage Heating and Air is one of the best decisions Ive ever made as a homeowner. Their people are timely, professional, responsive, and knowledgeable. I was on a maintenance contract with a larger national company for many frustrating years. Advantage showed me what good customer service is all about. They are fantastic.

Good service but charging extra money for parts compared to market price. Service engineer Mike was very helpful.

I had such a nice experience. I called and talked to an actual person right away. My heater stopped working in the night and they were able to help same day. My appointment was moved up also thankfully. The hearing and air technician, Derick, was knowledgeable and professional. He was able to diagnose the problem within minutes and fix it quickly. We’ve used Advantage a few times now over the years and have always been impressed. They’ve always responded quickly and at a good price.

Advantage has been so good to us throughout the years. They are all wonderful, good, honest people. I will not use anyone else. I highly recommend them to everyone I talk to. They are extremely reputable and always friendly. They make you feel like your problems are priority. They try to figure out a solution to whatever problem might arise. A truly awesome company!

Advantage Heating was great! This was my first time using them, and I am completely satisfied with their service and pricing. The technician was courteous and professional. He gave me a complete summary of his work, which I have never received from any other company before. I would recommend Advantage Heating to anyone looking for heating service.

Came out to my investment property on short notice. Derek was excellent. Being an out of town landlord, it is nice to have reliable, trust-worthy experts such as this! I highly recommend them.

Derrick was communicative, professional, and even early. He would call ahead of time to make sure coming early worked. He took the time to explain many of the ins and outs of my furnace to help teach me what to look for, if needed, in the future. I would definitely recommend this company to anyone looking for a professional heating and air company.

Derek was very knowledgeable about my Geothermal unit and diagnosed the problem right away. He ordered the part and had it replaced within 24 hours. Awesome Service!And let’s not forget Hunter who was first out here and realized that it was a geothermal unit and he is still learning. I appreciate his honesty and admitting that he is still learning. You can’t get better service than that. This is why Advantage Heating and Air will always have my business. Kudos to a Fantastic Team

Our repaired man was very knowledgeable and professional. He explained our issues and kept us informed on delivery times and issues. He is a person we would not hesitate to call back again

Zach (not me, the technician) showed up on time and quickly identified any issues with my furnace. They ran diagnostics and explained the issue to me before making the changes to my system to run it smoothly.Extremely knowledgable and good customer service.

I had called into this company and spoke with a very nice, helpful man. He sent two workers to my home within a few minutes of the call, which I greatly appreciated. The two workers were Derick and Zach. Derick and Zach were very knowledgeable, professional and helpful. They explained things to me, which let me know they knew what they were doing. These two are a definite asset to your company, as well as the man that took my phone call. I had previously recommended this company to my daughter and son in law, who also had a good experience with them. I will use this company again in the future. I have also recommend Advantage heating and cooling to all my family members. I think word of mouth can help a business. I do not normally do reviews, but I was so impressed with this company that I wanted to give them props. This is the way to do business if you want repeat customers.

Im extremely pleased with the service from Advantage Heating and Air.I had a new heating and AC installed in March of 2020 and routine inspection and maintenance performed today. Im very pleased with the heating and AC unit that I selected and both of the units have been reliable and do a good job of heating and cooling the home. Im very impressed with the professionalism and quality of service. They have excellent customer service from scheduling, to installing, and maintenance. I highly recommend Advantage for your HVAC needs.

This is an excellent company to do business with from start to finish. We worked with Jason in picking the correct fireplace for our needs and he worked with us all the way through the install. Jason was knowledgeable, helpful and very prompt with his responses and with thisinstall. We are exceptionally pleased and would highly recommend Advantage Heating and Air.

The technician was great to work with. He had our A/C back up and running quickly and gave us options and explanations every step of the way. Pricing is extremely competitive and a great value for quality service. Well definitely use them again.

AC went out in the middle of July....hottest days of the year. Advantage arranged a same-day service while other companies were scheduling for next day or even two days away. The needed part was ordered and replaced within a total of three days. Prompt, courteous and professional attitudes and workmanship. Will keep the Advantage number handy for any future needs.

They came out to check on my broken furnace. The technician did nothing at all. I got a service charge with no follow up or even ideas on how to resolve the problem from the company. I was out of heat for another week before I hired a competitor who came out and replaced my coil in the same day. I would not recommend this company.Interesting response. I never mentioned anything about my home warranty. Also, you seem to be attacking the customer with personal substance references. Bottom line: I paid a service call and Derrick didnt do anything! I even called your service manager and he was incredibly rude and bothered that he had to help with my home warranty. On top of that, the sales guy who was suppose to quote me a new system never called me back until I left multiple messages after several days. Your company gave me poor service. Period. And, yes, I would love to verbally explain it to the owner. I will be sure to call.

Thank you so much for your honesty and professionalism! Special thanks to Derick and Tom for going above and beyond and the rapid response with our AC unit. Thank you Derick for leaving a window unit with us until our new unit can be installed! Definitely won our future business and definitely recommendation for future customers!

Called made an appointment Friday at lunch here Monday at 3:30 Mark was very knowledgeable and got my A/C up and running again.... Quick easy fix... My dumb a$$ wired a replacement thermostat I bought and installed incorrectly.... I had heat at the time so didnt even think about the A/C being it was 30 degrees out until he asked me have you recently installed a new thermostat... Highly Recommend

Every time we have an issue or need service, they are always here very quickly! Our unit is 20 years old, and went out yesterday. I called this am, and they were here within 20 minutes. I have had MANY technicians, and they are all professional, clean, respectful, on time, and wonderful to have in our home. HIGHLY recommend Advantage!!!!

I made a call first thing in the morning about my AC issue. Eric was super nice & was able to fit me in the same day for service. Mark was quick to respond to the issue & within minutes was able to locate the problem and had it fixed in no time. These guys are great! They take great pride in their work each & every call! Highly recommend!!

My AC went down the night before. Calle Advantage at 7:30am the next morning and left a message. I got a call back at 8am. They said the only time they had available was immediately! The technician was here at 8:30 and fixed me right up. Hunter was very professional and informative and also showed me how to conduct preventative maintenance on it in the meantime. A++ I will never call any one else!I called for a diagnostic inspection. Derick responded and came out to do the inspection. He was a complete professional from start to finish. He went over my options and issues that may arise. He used his technical knowledge to find me a cheaper alternative than purchasing a new system. He was on time, professional, and knew his stuff. I would definitely recommend Advantage heating and air to everyone I know.

I have recommend Advantage Heating and Air to everyone since they have established their business. The customer service, quality, price, honesty, and response has always been consistent. Furnace and A/C systems they have installed is great product and yearly maintenance schedules keeps them running for years.

Called when my air conditioner wasnt working. Got me scheduled for later that day. Mark was able to call ahead and come early. Quickly diagnosed issue and fixed it! Stayed to make sure it was actually working before creating the invoice. Good service!

They have always been very professional, courteous and the work is always the highest quality. Week has been our regular maintenance person for several years. He is very thorough. He explains everything so you can understand and makes recommendations with the customer’s best interest in mind. I highly recommend Advantage!!

What a great experience!!! My tech, Hunter was extremely professional, and even put up with me bugging him the whole time! Had the heart of a teacher and a leader! Took the time to get more in depth with me in explaining the details and my choices. This is exactly how you want any home repair to be! If you need HVAC work done, just call them!

Advantage Heat & Air has always been dependable, professional, honest and their techs have always performed quality work at a reasonable price

Technician Derek was very helpful and very knowledgeable. Arrived at time specified and was able to isolate problem quickly and complete repairs. He was very straightforward on the pricing and made sure I was comfortable with everything. I highly recommend Advantage Heating & Air to anyone in need of new equipment or repairs on existing equipment.

Derick was very nice, kind and very professional. We always trust Advantage to take care of all of our heating/cooling needs. Recommend highly! Thank you again.

Zach was great, polite and professional attentive, he talked me through the problem to discover there was no problem

I highly recommend Advantage. Their technicians are on time, knowledgeable, skilled and courteous. The thing I appreciate most is their willingness to teach me how I can keep my system working efficiently. I always seem to learn something from them.

They were extremely professional and did an excellent and thorough job. Definitely recommend!

Derrick was fantastic! Very knowledgeable, friendly, and professional. Even plans to follow up to make sure the issue is corrected.Will definitely request him should we ever need service in the future!

My installers Curt & Cameron were great. Really nice guys and new their stuff. Also, the price was very fair and beat other competitors. Overall very satisfied with the service and finished product.

They were great. Came early got job done fast & were very friendly.

I will recommend Advantage Heating and air to anyone asking for great service. Derrick was a great service man. Nice to have my service up and running.

The technician arrived on time. He was very thorough in the inspection and he explained what he was doing. He was great.

Advantage Heating & Air made the entire process of replacing my old system with a new one happen without a hitch.It was very evident that the entire team I dealt with knew what was going on. That alone is unheard of anymore.Derick was professional and very informative. He also took the time to throughly answer ALL of my questions.Very impressed with their customer service and would highly recommend them.

We have been using Advantage Heating And Air for several years and they have been on time, very knowledgeable, extra professional, and very helpful every single time. Highly recommend them to anyone looking for a great HVAC service.

Hey folks, when in need of an AC repair, these guys are your team! Not only great response time AND professional workmanship, but friendly like family. Never overcharging on repairs and a flat-rate service fee. My kind of people! Ask for Hunter!

Would recommend. Fair price good service.

Advantage has been servicing our hvac system for years. They are fantastic to work with. Dependable and trustworthy. Thank you from very happy customers!

Had my AC serviced today 5 28 2020. My service technician was Derick . He is very respectful, considerate and polite ! I sure do appreciate his professionalism. I will probably request him for my next service as well! Thank You for good service in this trying time !

Outstanding. Derick (technician) quickly diagnosed AC failure and replaced defective component. He also took the time to explain the repair and other HVAC functions. Very pleased, will go back to Advantage again, for sure.

Woke up this morning to our house at 58 degrees because the heat went out sometime through the night...and our whole family was sick (of course). I called and someone was at our house literally within ten minutes! The technician that fixed our furnace problem was Derrick. He is the absolute best! I had two sick 3 and 4 year old kiddos at home and they wanted to watch EVERYTHING he was doing and talk to him the whole time. He was so good to my children and taught them what he was doing. It was very sweet! All around great service and the price was affordable. I’m extremely happy and will be using them in the future!

Just had Mike from Advantage Heating and Cooling leave after a great job doing an annual check up on our furnace and a fireplace in a newly purchased home. Mike went over everything with us on the fireplace as we were newbies to fireplaces. Showed us how to start it, what all the parts were and said we could even add new options to it for looks. He went over the furnace and even checked the exhaust and air intake system for safety purposes after cleaning vital parts. Mike our tech was wonderful to work with. Id encourage anyone needing heating service and or fireplace service to give these guys a shot! They are a five star company in my book!

On time and efficient as always. They do good work and stand behind it.

Derek was awesome and helpful. Walked me through everything. Great guys!

Technician was extremely friendly and helped explain the issue with our air conditioner. He was very thorough and took the extra time to make sure everything was working properly. Thanks!

In the middle of Covid-19 my furnace stopped working. I was so afraid that I couldnt get anyone to come out, but Derick was at my house within 20 minutes! He came in with his gloves, mask, etc and was so friendly, fast, efficient and even gave us a furnace tutorial. I didnt need a new furnace, but when I do theyve got my business.

Called for a HVAC checkup and service. Derick performed maintenance and more importantly preventative maintenance. Never had such a complete service from anyone in the 20 years we have had this unit. In addition he gave me information on how some simple steps can extend the life of our HVAC system. Excellent experience.

Mark came out to look at our AC unit that looked to be low on Freon. He was able to diagnose the problem quickly and provided options to solve the problem. Mark was thorough and answered all of my questions. It was a great experience.

Great service and very informative!Checked our equipment educated us on how to care for it and made his self available to us for further service if neededThank you!

I have been extremely pleased with Dereks professional approach and taking the necessary safety measures by wearing a face mask and shoe covers before entering the home. He also practiced social distancing and very effectively performed the service to my satisfaction. Also was courteous to spray the furnace coils for additional cleaning. Thank you Derek & Eric !! Please be safe and stay healthy.I do like Advantage and have been very pleased with their service. Thanks to Eric for being prompt with scheduling periodic maintenance as well as willing to send out the techs for small projects.Derek has been an awesome tech. He is very courteous and professional with respect to listening to his customers. I am very happy with Dereks work in completing the bathroom exhaust fan installation in basement. Also thanks to Hunter [ being trained by Derek] for providing additional help.The project was little complicated involving duct and mounting issues in basement ceiling. Also unexpectedly ran into electrical & wiring issues. But Derek patiently worked through the details by making multiple visits within his available schedule and completed the job successfully.I am very satisfied with Dereks work and Erics support. Highly recommend them for excellent service at a very reasonable price. Thank you !

I live in Brown County, needed the line set connected to the air conditioner condenser and evaporator. Contacted Advantage HVAC they sent out technician Mike P. I told him what I wanted and he took his time to do a very professional job. He was very informative and friendly. He left the job site clean orderly. Because the outdoor temperature was on the cool side and it would be difficult to get a perfect coolant pressure level he said they would come back when summer temperature had arrived and do a courtesy coolant check to insure the system was operating at peak performance. I will have Mike P. back if I have any future HVAC needs. Good Job!

Fantastic service today. Derick not only resolved the issue very quickly but explained to me what had happened and what to look out for in the future. Top class customer service. Will not hesitate to use Advantage again. 5 star!!

Hunter is always a great technician and pleasant while on the job. Liked talking with him, he is really intelligent. Tell him thanks. Mr. Shaw

2nd or 3rd experience working with this group.Great people, informative, and thorough. Technician has been Derick on 2 occasions. Excellent!

Our technician Hunter has been at my home prior with a furnace service. This time the air conditioner was out. Very hot and humid. He arrived as scheduled, explained our problem, and now we are enjoying his work. Advantage is a local company that I would recommend.

Very helpful service tech. Took the time to explain the issue and how to prevent from happening again.

Derrick was very professional but also personable and talked to us throughout the service, which made us feel more comfortable. Great guy and great service!

After not having ac for some of the summer they fixed it in about a hour and my home is now much cooler. Wish I had called when it first went out.

We were very pleased with the service of Advantage Heating & Air. Hunter came out and was very friendly. I was curious to learn more about what he checked and looked at when he conducted a preventative maintenance checkup. He was happy to answer all of my questions and didnt pressure to sell me anything when we noticed some capacitors were getting old and should be replaced soon. Great customer service! Thanks!

This was our first call to Advantage Heating and Cooling. They sent out a tech the same day to work on our ac unit. He was honest, let us know the problem and took care of it in a timely manner. Ill recommend them everytime and be using them in the future.

Hunter serviced our heating and air system and did an excellent job! He was very personable, explained everything in detail and offered great suggestions for maintaining the system. I was very impressed and will not hesitate to call Advantage again.

Our experience with your company and your tech hunter Was great he was very professional and took care of all of her needs

I have replaced my furnace and AC both within the past year. Advantage was my first call both times. They were quick to respond, knowledgeable, and trustworthy. After my furnace was installed, they even completed the rebate paperwork for me so all I had to do was sign it and send it in. Highly recommend!

Derick @ Advantage is the man. He has been so helpful, for multiple years now. Always on it, easy to contact, gets back quickly, THOROUGH knowledge of HVAC units... Advantage is great! And Derick is great. HIGHLY recommend using them for anything AIR or HEAT related...

When our AC went out and 90s expected, Advantage was prompt at getting a new AC and furnace installed in a difficult attic space. David and Marcus were courteous, timely, and diligent in getting the job done. Everything was done thoroughly and explained very well. We have used Advantage for years for service. They are trustworthy and dependable. I appreciate the consistency in seeing the same service men year after year for preventive maintenance and issues. We will continue to be customers for years to come. Thank you Advantage for a job well done!

Derek is the best!! We could not be happier with our service! We jusr signed back up for another 3year service plan!!

I just wanted to give kudos out to your service tech, Derick. He has been to my home twice to work on my a/c unit, and both times he did a great job. He’s very polite and knowledgeable, and he explains what he did in a way I can understand. Although there are service companies a little closer to my home, I will always call (and recommend my friends call) Advantage. Your service just can’t be beat. Thanks Derick!!

Advantage Heating and Air is the best! The manager, Eric, went above and beyond to help us with our AC replacement. All of the technicians that came to our home were professional and kind. Its never fun, as a homeowner, to face these big expenses, but Advantage Heating and air made the process much easier for us than we ever expected! Their customer service and attention to detail made us feel absolutely confident that we picked the right company to work with. They have definitely gained us as forever loyal customers!

I called 7:45 am Saturday morning and they arrived by 10am. They told me charges upfront, fixed the problem within about 10-15 minutes. Derrick was very cordial and polite. They did not try to sell me anything more than the repair. Very happy!

Excellent service, definitely recommend!

I called Tuesday afternoon when I was out of class and before I could get home the service tech was already at my house checking the outside compressor unit. Very fast service. He repaired my central air system quickly and efficiently. The system was repaired and in operation cooling off my house in about an hour. Great job.

Our experience with Advantage Heating and Cooling has been nothing but extremely positive! After a negative experience with another company, I reached out to Advantage Heating and Cooling. Tom was scheduled, and came out the next day. What a pleasure it was to have such an honest and informative and professional initial contact! Thank you Tom! Derek and Hunter were scheduled for the following day at 8:00 am for the repair. They were SO enjoyable to work with, answering all of our questions along the way, in terms that were understandable to both myself and my engineer husband! Ha! Honesty, integrity, and exceptional customer service are reasons you have earned our trust and loyalty. You will be our heating and cooling experts from now on! Thank you so much!

Excellent and timely service to get our AC repaired in hot July. Thanks to Mike!

Advantage came out the same day they were called to fix my moms AC. They were able to find the problem, get a replacement part, and repair it the same afternoon in the middle of summer busy season. Repair cost was very reasonable and they were very friendly. Highly recommend to anyone.

Very professional, accommodated my work schedule and was right on time. Fixed the issue and gave other easy to follow maintenance advice.

We were having issues with our air conditioning unit squealing and called Advantage to come do an inspection. Hunter came out was great at explaining how the system works and what parts needed replacing and why. He also let us know what parts were still good but probably going to need to be replaced in future. No pressure to do anything, but let us choose what we wanted to replace and when. He always asked before he did anything to the unit, which we found very nice and thoughtful as homeowners.

I had Mike P. from Advantage Heating and Air work on my gas fireplace and heat pump recently. Mike was very professional, knowledgeable and thorough with his work. I was very happy with quality of his work and his attention to detail in general. He patiently answered all my questions and even went above and beyond on a couple of occasions. Overall very happy with the service I received.

Excellent company! Great service guys. Friendly, knowledgeable, and trustworthy. Highly recommend!!! Hunter was very helpful and such a nice person. Did an excellent job for us.

Our furnace went out 2 days after we moved in to a new home. Advantage repaired it a couple of times at an affordable rate but warned us it wouldnt last long. Each service call (in the middle of winter) they were at our house within 15-20 minutes and stayed until the work was done and our house was warm again. Derick was friendly and helpful and made sure we were well taken care of each time. When it went out for good, they made the process of getting a new furnace installed easy. Derick, David and Marcus were friendly, thorough, approachable and explained everything they were doing. They found extensive issues that were beyond the scope of the work theyd expected, but they didnt leave until the work was done well and the system was functioning as it should. Additionally, there was a rebate available on the system we purchased. They not only filled out the paperwork as much as they could for us, they marked where signatures were required and included an addressed and stamped envelope to make it completely simple to take care of. I appreciate the excellence with which Advantage operates their business and their great employees. Highly satisfied customer!

Derek is a great guy, very pleasant and knows his stuff, always very helpful. Does a great job.

Great experience - Hunter called to let us know he would be a few minutes late. Service was professional and courteous. Thorough work-up and explanation of everything that was checked. Appreciate it!

Mike arrived as scheduled. He repaired a whole house fan that was making a loud noise and installed a wifi thermostat. He was friendly and professional and completed the work quickly.

Derek has been our technician for the past several years. He is prompt and always so nice. He is very knowledgeable and helpful.

Marcus and Jesse did an excellent job. They worked hard all day to get it doneright.

Derrick was our tech. He was very responsive and thorough with his explanation. He was able to pinpoint the problem very quickly.

I called them with a problem with my geothermal unit. I got an appointment early the next day. Derick came out and was professional, friendly and educated us on our unit. I have used several other companies over the years and kept switching because I had not found anyone reliable that I trusted. No more, I will always use Advantage Heating and Air from now on. Also very reasonably priced.

Advantage Heating and Air is my go to for my HVAC needs for myself and my family for many years. Always dependable and reliable with knowledgeable technicians.

Advantage Heating and Air was great to work with and did a great job on an a/c repair for our family. They were quick to get an appointment set, promptly on time, and the tech Derick was very polite & professional. He quickly diagnosed the problem and explained the issues. I really liked that he gave me repair options along with information so I could make an educated decision on how to proceed. He was knowledgeable, informative, and not pushy to sell me anything I did not need. I will definitely use them again and highly recommend them for any heating and air repair/service.

We contacted Advantage One when we lost ac during storm. They got to us within 24 hours to do the repair and maintenance. Derek and Zack were professional and actually early for the appointment.

AWESOME service! Staff and crew are prompt, knowledgeable and skilled. Combine all of that with people who really CARE about their customers and 5 stars is an understatement! When we need them again we know we will be able to count on Advantage to be there for us. Great job..thank you!

Thank you to the fireplace team at Advantage Heating and Air for your awesome service. We had a new direct vent fireplace installed, and the Advantage team was so good to work with. We had a separate contractor doing some repair work on our chimney, and the Advantage team worked very nicely with all parties to ensure that they were always ready when I would contact them to proceed to their next step. They really helped the project go smoothly, finishing with a very successful and wonderful conclusion. Justin, Jason, Mark and the rest of the team are very much appreciated for the wonderful work that they did. We are very happy with our new fireplace and we will certainly use their services going forward.