Great place to rent equipment. Steve was a humongous help providing advice and expertise. I definitely recommend.
Made 5 separate visits in an effort to purchase a power unit and a full implement package. Not greeted one time. Finally on 5th visit, asked parts department for a sales manager, after not being acknowledged yet again. Was told a sales person would be out in a minute. Finally got tired of waiting and left. Will be willing to spend more at a competitor that will give a potential customer the time of day.
Great service and salesmanship John Catrina was informative and always available when i called or visitedhighly recommend John and Columbia Kubota
Complete disconnect from parts to service side. Mower was to be done in 4 days. Called on 6 day to pick up to find out they haven’t received the parts. NOBODY called to inform me there was at least another 15 days before getting the parts. I asked if the were planning to call and inform me if I didn’t call and he calmly said No. Customer service is a joke. Not to mention losing the 47k dollar tractor purchase once they got the tractor in. Apparently they don’t need it.
Excellent experience in both sales and service departments. Would recommend.
Employees was very nice and extremely helpful on making the right decisions for my repair .
Chris is the man! If you dont purchase your equipment from him then you probably dont need it anyways. He delivered my new svl75 yesterday and I couldnt be any more pleased.
Ive bought several pieces of equipment from them and had great service also.
Becareful if you buy a “new” Stihl product. Could be a return from a customer that they put back out as brand new. Customers name was Maurice. Brought it back after a days use and it was cleaned and put out on show floor and sold as new. Owners response as not happening is a 100% lie. I sold it!! John the good ole parts manager would know.
Make sure you ask for Sammy if your looking for a good piece of equipment at the right price. He’ll work double time so you won’t have to waist your time, super professional, respectful, and attentive.
Top notch service department that doesnt overcharge, and gets repairs done in a timely fashion.
Always try to work on my own equipment because I don’t trust others to do so and be honest. Took my Scag in because I thought it was under warranty and leaking oil. Turns out it wasn’t under warranty but it was just oil overflowing from the tank due to the heat. 100% recommend these guys! Honest guys who will shoot you straight. Thanks for the great service!
I originally purchased a used mower at a fair price but the mower didnt end up working out for my needs. I went back multiple times and each time the salesmen and manager were very helpful and sought out a fair way to handle the situation at hand. I now have purchased a new mower from them and a very pleased with the outcome. Very honest and helpful people who truly want what is best for the customer!
Worst ever! Ask for Jody at TriGreen
I like this place. They have good people who work there.
Unfortunately, I called this location 3 times over the course of 3 days with no answer and then went into the show room and no one was available to help me. Staff reported they were shorthanded on salesman. Went to TriGreen in Franklin, great customer service, in and out with a new rig delivered same day!
Last week I bought my new tractor from Columbia Kubota and it was a great experience. My salesman Chris was very helpful and made it easy! He answered all my questions! I told him what I needed and he fixed me right up. Thanks Chris and Kubota for my new tractor
I can’t say enough, about how Great the customer service is at Columbia Kubota. I purchased a new SVL-95 and attachments from Chris Toupin, and he took care of everything.All I had to do was walk in and sign, the equipment was delivered one day later. Some of the attachments were back ordered, so instead of making me wait, he managed to find them scattered over Tennessee, and sent a truck to pick’em up.Even the delivery driver does a awesome job!Communication has been great! I’ve had a few technical questions on some things, and Chris has gotten right back with me, even on the weekend.If you’re looking for equipment, and don’t want to have a hassle getting it, give Chris a call. They will definitely earn your business.
Ive been buying from this dealership for over 10 years. I have seen a lot of changes in this company and it is now better than it has ever been. Jamie is an outstanding manager and Chris and Brian are great salesmen to work with. Steve runs an exceptional rental department and Judy always has the parts we need. Thumbs up to everyone!
Went in to the service shop and one guy was there at the desk. He left and no one ever came back. I asked a guy smoking outside if there was anyone there and he said he was with another customer. Waited for 35 minutes, no one ever showed up. Going to Chiltons
Nice staff!
Thank you so much Brian Emerson! You made this the easiest stress free business investment EVER!!!
Best place to do business with service department is great and will go above and beyond for you Stephen the service manager is a top notch guy
Very slow service
Very knowledgeable sales folks. No high pressure tactics to push you into buying something you dont need. These machines can be very expensive but they find out your needs and taylor the accessories to match. I only bought a chain saw but when Im ready for a tractor, this will be my first stop.
Been dealing with Columbia Kubota for years now, excellent place to do business with. They are quick to help you with all your needs and answer any questions you may have! Chris The Tractor Man has sold me many of tractors and equipment parts and never disappoints, I highly recommend Columbia Kubota!!!
Wonderful service and out standing products.
Chris has been awesome to work with in helping me with what I need. We did a demo on a skid steer & I was very pleased & satisfied in knowing that I was making the right decision with the machine as well as who I’m buying it from. Thx
I bought a kubota 726X from Jamie Bowling. He was one of the best salesmen I’ve ever worked with. Not only was he knowledge about the machine, but he understands the financing process. There were no delays, issues, or trouble explaining any paperwork. Most of all what I appreciated was the quote was spot on to the final number, and he was able to calculate adjustments on the fly. I was shocked at how seamless the set-up and delivery was too, he arranged everything and did exactly as he explained. A white glove service from start to finish.
They worked on my Ford backhoe and gave a great price. I finally broke down and bought a new MX5200 with a front end loader from them. Great price and they delivered it. Very happy with my experiences with them.
Went into Columbia Kubota with an idea of what I was looking for. Chris Toupin helped with my situation and was honest about pros and cons on different units helping me make a decision on what I wanted. There is a fine line between a salesman trying to make a sale and someone that is truly looking out for the consumer. There couldnt have been a smoother transaction in a rather large purchase. I will return for sure!
Chris The Tractor Man at Columbia Kubota is the only you person you need to go see if you need a new mower. Everyone at the dealer is friendly and Chris greeted me right when I walked in the door and gave me professional guidance. He gave me his card and a few days later when I decided on what I wanted all I had to do was email him and he took care of everything. I arrived a few days later when I was free and all I had to do was back my truck up and wait as he attached my new trailer with my new mower to my truck. It doesnt get any easier than that. Thanks Columbia Kubota!
They give you the run around about getting parts ordered in a timely fashion. They were also very rude.
Very good people to work with. Ill definitely be back again.
Chris and Judy are extremely friendly and very helpful. Chris always goes out of his way to make sure the customer is happy! Columbia kubota has my business and always will.
I had a great experience at Columbia Kubota. Chris Toupin is the guy that you want to deal with. I bought my SVL 95-2 and forestry head from him and he bent over backwards to make sure the machine was right and I had all the adequate safety equipment I needed to keep me safe. I will be doing business with them again. Thanks Chris for all the time you put into my investment.
This place had everything I needed and Chris Toupin helped make it all happen. Great experience!!!
I have purchased a mower and tractor from Chris and I’ll go no where else. He helped me through every bit of the process and even more. Thanks buddy.
First time dealing with Columbia Kubota and it definitely won’t be my last. Customer service was absolutely exceptional and they went out of there way to take care of me with my purchase and trade in. Highly recommended!
Great service! Thanks guys
Ist rate. Good people. Jamie was the best. I will buy from them again.
Owner is same as Franklin Kubota. Read the reviews on them and draw your own conclusions..
Nice equipment and lots of options.
These guys and gals are great! Very nice and knowledgable!
Called about a part and seemed like a was bothering the guy. Little help, definelty not going out of his way to help me out.
Great rental department
Nice tractors and friendly salesman. Didnt end up buying there but was treated very well.
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Once again the service guys at Colombia Kubota exceeded my expectations and fixed my zero turn. The deck broke on my diesel 60in on Sunday. I took it in on Monday and it was finished Thursday even though they had to order parts. If you have service needs on your Kubota they should be your first stop.
Always spot on! Talk to Chris he will take care of you if your in the market for a kubota!
I was placed on hold twice for over 20 minutes each time. No one ever picked up. I just needed to find out if parts were available. Luckily I had to go to Franklin so they got my business.
Excellent customer service
Good place
Beast service in the state. Been servicing my RTV for years!
Friendly and helpful
My job