I needed a small area of mold removed. The clean up team was very prompt, friendly and did a great job. They always showed up exactly at the time that they said they would and they recommended a great handy man to repair my drywall. The only downside was a price discrepancy in what I was initially told vs the final price. The owner, Dennis, was very nice and sent me detailed invoice after I requested it. Im not really sure what the miscommunication was, but despite the price difference I was overall happy with the work.
Kelley Klean cleaned out all of the dryer vents on the roof of our apartment building. The work was done in a timely manner. The representative was courteous, knowledgeable and efficient. My experience with the company was very good. Thank you.
Simply the BEST! We had 3 1/2 feet of water in our house . They came cleaned out everything and took walls down and had the house smelling wonderful in no time.
Kelley Klean did a first-rate job for us. Joshua was prompt, professional, and explained in detail all of the services that would be performed to bring the house back to its normal state. He provided a detailed estimate and they were able to start the work immediately. Everyone who worked on the job was always prompt, professional, and did excellent work. I highly recommend Kelley Klean for any type of cleaning, restoration, or remediation work.
Very good company all around. I had a pipe leak that damaged the carpet in the basement. They were prompt and thorough with cleanup. Their inspection skills are top notch. Ginny and Dennis are very respectable and honest people on the financial end of things. Working with insurance to get work done can be daunting. The Kelley Klean team made it easier and successful. Thank you!
We have used Kelly Klean to cleanup and remove water damage walls. Kelly Klean was highly recommended for mold removal and remediation and they are great at what they do! We have used Kelly Klean for several of our other locations with the same result, they are very professional. The work is quick, at a good value, and of good quality.
Did a good job for a good price. Owner responded personally to my questions after the cleaning, and workers were good at addressing my concerns during cleaning.
During the February freeze, our sprinkler system pipes froze, spewing water all over several areas. Kelley Klean carefully evaluated the carpet to see if it could be restored or should be replaced. They then carefully removed baseboards to check for water damage and all sheetrock. After removing the water, they used commercial fans and dehumidifiers, moving them throughout the space as needed. Finally, they submitted an insurance approved invoice that carefully listed all services. We appreciate their professionalism and dedication to quality customer service! Very highly recommend!
A few weeks back we had a major sink back-up which flooded the furnace room in the basement. The plumber unclogged the pipes and recommended Kelley Klean to clean up the mess. Dennis and his team were VERY responsive. And the price for the remediation was very reasonable. I was especially appreciative of the follow-up a week later. Dennis called just to check to see if all was well. Kelley Klean has my recommendation!
They came in, were aware of our business operations and accomplished the job on a timely matter. Dennis was great organizing and solving our issues.
We noticed on a Sunday evening we had water in the basement of our finished areas. After finding the problem, my husband made a call to get someone out. Within an hour of the phone call, Kelley Klean was on the job and started the clean up and drying out process. Dennis, the owner, came out that evening and reassured us that his crew could take care of the job. I would highly recommend their services to anyone. You could tell by the way they took care of their own equipment that they cared about the quality of the service performed. Thank you for handling this for us on a Sunday night. Chris and Lametria Sullivan
This company is amazing, I would highly recommend them! They came in and cleaned up an attic of bat poo, for us and did an amazing job, completely sanitized and health and safety approved! They were amazing at meeting our very short time table, two weeks notice, and they were supper friendly! Kelly Klean was also very reasonably priced, I got a quote from another company (Servpro) and since I guess they thought we were a big business we had lots of money and their quote was over double for the same service. I was so happy with there service I have also asked them to come back to clean our duct work out of mold and just dirt from several years of no attention! Plus the quote was FREE!!
Awesome service! Carpet looks brand new...
Kelley Klean is fantastic! I had a plumbing issue that caused a sewer back up in my basement. They not only cleaned and disinfected the flooded area, but also my equipment that had been in the affected area. They were concerned about the health of my family as well as their employees, and took all necessary precautions. They were prompt, both days, and they worked quickly and professionally. Every single member of the team that I spoke with was courteous and professional!
I used them a little while ago. I would like to say that they were very quick and professional. Reasonable price and efficient.
We were very pleased with their work. They really want their customer to be satisfied. Their work crew and their administrative staff were very courteous and helpful.
We chose Kelley Klean for water mitigation based off positive online reviews and I will say you can not go wrong with them if you have a water emergency. I can not speak for the other services they offer, but they are the first place I would call if those services were required. I worked for one of their competitors for a time while in college, so I had a good idea of what should be expected of them at a water damage site. They exceeded my expectations on all fronts from start to finish. Great company with great employees!
We love Kelly Klean! This is the second time we have had them in to clean our carpets and are very satisfied with the job! Jackson was very thorough in caring for the carpet throughout our house. Our whole house feels revitalized with this clean and we are so grateful for the prompt and efficient job!
Owner is very responsive and transparent. Employees are responsible and trustworthy. Reasonable and fair prices. Kelley Klean came recommended to me, and I will highly recommend them to anyone else!
This company did a great job with our mold removal! They responded quickly and were in constant contact for any questions or concerns that we had. Great service!
With the possibility of an employee having Covid-19, we decided to have our location disinfected and fogged to kill any airborne spores. Kelley Klean was very responsive and quick to help us get this done after hours so we can continue to provide our service to our customers. They were there beforehand and did an excellent job. They were professional and made things easy.
I called Kelley Klean when I found a pipe had broken in one of my rentals and it had gone unnoticed. Mold had developed. Had a few people look at it and decided on Kelley Klean. Dennis took over. He helped us get a person to check the mold before and after the work was done. His crew worked with my tenants so they could still live in the apartment while they worked. Dennis worked with our insurance company and helped us get the most benefits. Very satisfied!! Hope I dont need him again!!
We have used Kelley Klean for nearly 35 years! They have always been prompt and considerate to my needs, whether I need them immediately or scheduling a job weeks in advance. Dennis always comes by to see how the project went and if I had any concerns with the job or employees...which I have never had an bad experience. I highly recommend Kelley Klean for any job, small or sizeable!
Great work! Quick, professional, and easy to work with. Thanks!
Kelley Klean did a fantastic job with our flooded basement! They were professional, friendly and detailed. We really appreciate all the people that assisted us during a very challenging time. We highly recommend them!
Excellent prompt service, Clean up progressed faster than expected and came in under budget! Super service, great crew!
Kelley Klean was amazingly quick to respond. They came out the same day we called to inspect the damage and were back the next day to remove the molded drywall panel. Very professional and explained every step. Highly recommend.
I absolutely LOVE the service this company provides! They are professional, hardworking, and very fair!!! I’d use them over and over again:
Fast, diligent workers! With a water leak just as my parents were preparing to leave town, Dennis and his wife Joy immediately came to the rescue. They even brought packaging materials to help them move and store fragile items during the clean-up process. Great work, trustworthy, and our family will not hesitate to use them again.
I was very pleased with the service I received. They showed up quickly and were so helpful with everything. I would highly recommend them.
Dennis and his team have done a great job with water damage cleanup. They checked on on us frequently and were always professional. Would recommend to anybody needing water or flooding cleanup.
Just got to thinking about these folks as I prepare to have a new contractor come out to fix what they fixed twice then stopped returning calls on.Short version: had water damage on a 30 year old home, replaced a few panels of drywall, and gap between two panels keeps cracking open. They fixed once then it happened again. The second time, they blamed it on foundation settling and stopped returning calls. One single gap in the whole house is settling 30 years after being built and within a year after being repaired. Ok then.Nice folks, did good work for the most part, but like everyone else, theyre too busy when things dont go perfect. I wouldnt use them again, obviously, but I wouldnt hesitate to recommend them to someone unassociated with me or my home. I think Im just an anomaly they didnt feel like wrapping up anymore.
Very professional and quick to respond on a Saturday morning after a very unfortunate flood in our basement. They couldn’t have been better to deal with. Very nice people!
The cast iron pipe that goes with a drain cleanout lasts about 50 years.My house is 60 years old. If the pipe breaks under the concrete, the water that has gone down, bubbles back up around the drain pipe carrying soil and whatever lives in the soil. To repair it requires jackhammering the concrete, putting in new pipe and cleanout to stop the leak, and then the disinfecting and cleaning that one would need after a flood. The removal of drywall, carpet, and tiles and disinfecting were what Kelly Klean did and they did it well.I didnt even know the cleanout and pipe were there. They were for a separate drain that came from the kitchen and washing machine and were totally enclosed by sheet-rocked walls and the water didnt smell. The lower level of my tri-level was completely finished out with carpet and pad in the living room, ceramic tiles in the half-bath and laundry, and vinyl in the computer room. My first clue that there was a problem was when the carpet at the end of the stairs was wet and it wouldnt dry. My daughter and I eventually removed sheet rock in the laundry to uncover an awful mess of standing water, mold, and mud..Water and mold had flowed under the tiles and carpet, and had been absorbed into the sheet rock, moldings, studs, and footings. Kelley coordinated work with Master Tech plumbing, boxing books, moving furniture into the garage, tearing out carpet, and scraping up tiles before the jackhammering even began. I didnt have to leave the house during work by either company because they screened off the work areas with plastic sheeting and had very large air scrubbing filtering systems. After the pipe replacement and concrete pouring, Kelley returned to remove drywall and contaminated moldings and disposed of them, to vacuum contaminants from walls, ceiling and floor, and to disinfect studs and footings and wet-clean the floors, and then dry out the downstairs. It looks and smells clean and is ready for the restoration part.Sharon
With a Five Star Rating for Kelley Klean Restoration Company! We had a big project of sewer backup with mold contamination in Moms basement creating bio-hazard, toxic conditions requiring knowledge of remediation of contamination. Mom was moved out within hours of our emergency call at owner, Denniss advisement. The black water and soaked carpeting were removed and drying machines put in place within 72 hours. Extraordinary people doing extraordinary work!Phase 2 of project was removing contaminated debris from basement- 2 large dumpster loads! Many thanks for all the steps up and down those basement stairs!!! Demo and removal of drywall followed with meticulous cleaning of all walls, ceilings, and floors of basement and upstairs, all duct work. Attention to every detail of this project was carried out with the utmost care and efficiency! The cleaning of items we kept were cleaned and contained with great care.Many thanks to Dennis and Extraordinary team for giving our family peace of mind we have a clean, safe, environment for Mom!With Highest Recommendation. They do it all, and do it right!!!
Had significant water damage in the basement; kelley klean was speedy to come assess the problem, and professional about seeing the project through to completion. I would definitely call them again if we have another major problem.
Being a pet owner plus my husbands favorite pastime is watching football with our beagle on our couch, I have concerns about pet odor and, even though we put doggie blankets on the couch, pet stain. I have tried cleaning my couch with different products only to wonder “should I buy a new couch”? Dennis came and my couch looks brand new! (and it smells good too!). He arrived right on time, very professional and courteous. I felt very comfortable having him in my home. Thanks Dennis for saving my couch!
Kelley Klean were professional, prompt and a pleasure to work with! I would highly recommend their services.
I had an electrical fire in my garage on New Year’s Day 2020... It was a terrible start to what looks to be an otherwise fantastic year..Between dealing with the insurance company and figuring out a way to get my garage back in order; it really seemed like a monumental task.Luckily I found Kelley Klean, and all of a sudden I was able to get back to my (already very busy) normal life. They communicated with the insurance company, did an impartial list of lost possessions, got rid of everything that couldn’t be saved, and cleaned my house so well we joked about putting it on the market.There is no trace of the fire. They turned the situation into something very manageable. I will forever use them for any further services I ever need in that area.
They did an amazing job from cleanup to sanitization! Very professionally done!
Kelley Klean cleaned our carpets and did a great job! It had been a couple of years since the carpets had been cleaned. I was amazed that they were able to make the carpet look like new when they finished. The staff were very friendly. The kind of people you want working in your home. I will definitely be using them in the future!!
My two month old building had a water break and Kelley Klean came in the next day, made all necessary assessments and started the clean up process on day two. They communicated with me all the way and made sure I was happy with what was being done step by step. I felt that all my concerns were heard and they went above and beyond to make sure I was happy with everything being done. I am looking into other things they can do to help my building stay in the best shape it can. Thank you for making this difficult time the best it could be.
Did a good job cleaning up all the sewage water in our basement. Everything was disinfected thoroughly cleaned and dried. I once again feel safe to go down stairs again. I would not hesitate to use this company again. In fact it was my second time working with Kelley Klean.
We really liked Dennis. We felt confident that he knew his job. He looked everything over carefully before letting us know the results of his Inspection. I would hire him again. He even opened a can for me that I could not open due to my broken arm! Thanks Dennis.
Called and had someone out within an hour to give a quote. Then the crew was out and to work within the next hour. These folks are awesome!
Highly recommend Kelley Klean for getting your dryer vents cleaned out. Prompt, super-friendly and got my dryer working like new again within an hour. They topped it off by cleaning and mopping the floor before they left. Great experience!!
The staff at Kelly Clean have been very professional to work with on cleaning out both a home and a business that were my late fathers. I highly recommend them to anyone as they provided a timely, professional service and showed great compassion where family heirlooms were concerned. They came highly recommended by the nearby community as well as other businesses. Look at the record and how long they have been in business...they are doing everything right. Highly recommend!
They did an ok job of cleaning the tile and grout and sealing the grout. There were several places where we thought they could have cleaned more thoroughly but they did go back and clean when those places were pointed out. All the workers were polite and good to work with. We are satisfied with the job they did.
Prompt arrival on a weekend, effective water removal, and they helped diagnose the problem so it wouldnt happen again. Followed up and put baseboards back that they had to take off so its like before. Wore masks during the early days of the pandemic.
Kelley Klein took care of everything for us when we had a fire. All involved were professional and caring. They took care of getting new insulation, rebuilding the windows, getting hardwood flooring installed, as well as painting and finishing. They showed attention to detail and handled all communications with the insurance company and other agencies. When it was all said and done we really came out ahead!
I have used Kelley Klean for a number of years and have had positive experiences each time!I first used them to shampoo and detail my SUV years ago after pets! The car looked spectacular! Then for a regular carpet cleaning-you really do get what you pay for...Dennis and team got out all of the stains and they didnt resurface either!Then our house was broken in to and the fingerprint dust from the police investigation was left all over the carpet- nightmare!! But once again Dennis was able to remove the stains.Then we lived in a townhome that shared a wall with another unit that had a massive fire. There was no fire damage on my side but water from the fire hose seeped over and the smell was AWFUL! Dennis brought over a massive air cleaner right away to clean the air, and also remedied the water so we never had to move out. We were able to stay put comfortably the whole time!Dennis is also trustworthy, communicates well, and is very kind.I would highly recommend, no matter what the issue!
We had water damage on the clay tiles in our solarium. Kelley Klean came to clean the tiles and a white residue emerged. Dennis, the owner jumped through hoops to find the remedy. He was committed to making it right. In the end, buffing and 4 coats of sealer did the trick. Out 1950s tiles look brand new! In addition, our sewer backed up and flooded our utility room. AGAIN, Kelly Klean to the rescue (on the weekend). The mess is cleaned up and all is well! Thank you Dennis and Sam.
Dennis and his team did an excellent job taking down my garage and clearing my house after a fire destroyed it and damaged the entire building. I had to deal with issues getting money between my bank and insurance and he was extremely patient throughout the whole process. I would recommend him and work with him again without a doubt.
The French Laundry and Alterations had an amazing experience with Kelly Klean when our shop flooded! They came out immediately to address the damage and see what needed to be done. They were efficent and fast, they had the flooring torn out and carpet dried that day and we were up and running business as usual the next day. They checked in on us periodically throughout the next few weeks to make sure things were going well. I would highly recommend Kelly Klean for all your home or business!
I have worked with Kelley Klean in the insurance industry for many years. Dennis and staff are just a phone call away. They go above and beyond to assist our clients to get their homes and lives back in order after an unexpected property disaster. Im always confident my clients are in good hands from the start to the finish.
Dennis and staff were great to work with. We had a large commercial water leak at 2am and he responded immediately. They took care of all tenants that were involved, made sure we knew what was going on every step of the way and made sure everything was completed to our liking. Would highly recommend Kelley Klean!
We used Kelley Klean after our water heater failed and got water all over the downstairs. Kelley Klean came out and quickly restored everything to the way it was before.And over the decades since we have used them anytime we needed to get done cleaning and carpet cleaned.Having our ducts cleaned by them in our home and office increased the air quality noticeably. Those of us who are sensitive to dust or allergies are thankful every day for the work Kelley Klean did on those ducts.Kelley Klean is the best.
I called Kelly Klean to have them clean the house after the source of mold had been identified and removed. I had a cleaning protocol from the company that identified the mold and tested the air quality of my home.The communication within Kelly Klean was poor, at its finest. When I set up the appointment I was told that they did not need to see the cleaning protocol before our appointment and that there would not be a fee for the estimate. Upon the day of the meeting, the company representative arrived looking for an active source of mold and was NOT made aware of my situation or prepared to do the estimate. We were told, “ the is a much bigger job than we were prepared to give an estimate for today and this will take a couple of hours. We will have to take a look at this protocol and get back to you to schedule another appointment.” We were also asked if we were prepared to pay the $150 dollars Which Kelly Klean charges to have that initial visit!I explained the original conversation I had the person when I called in, therefore, the man said he would waive the charges for that day, look at the cleaning protocol and get back to me. Almost a week later, I have yet to hear anything back from them and have not received return phone calls that I have made.I am Very disappointed in the lack of communication, follow through and professionalism of Kelly Klean! They have been of no assistance in helping me get my home cleaned up after 15 weeks of being displaced. Kelly Klean appears to be a company that simply makes money and does not have any awareness or compassion for the homeowners!
Excellent Service! This was my first time dealing with this type of situation as a home owner. Dennis was very friendly and professional. That set me at ease. He was quick to access the damage and had a plan for cleanup. The process went alot quicker than expected. I would definitely recommend Kelley Klean.-Very Satisfied Customer
I used Kelley Klean for carpet cleaning on my rental properties. I have had a positive experience. They follow up quickly when I notify them I need a unit cleaned. I trust them to access my property since sometimes I am unable to meet them when the job is scheduled. They have always done a superb job and the floors look better that I ever could expect. I would recommend this company and have confidence in them.
We recently had a water leak. Dennis had a crew out that afternoon to begin cleanup. They were very professional and respectful. I am very happy with the work they did for us and would recommend them to a home owner or a large business, they can handle either.Thanks Kelly Klean crew!
Water in basement! Kelleyklean got here promptly! Took care of issue and has done excellent replacement for carpet, drywall and everything we needed! Appreciate their hard work and thoroughness
Ive been using Kelley Klean and recommending them to my clients for over 20 years. Dennis and his staff know their business inside and out. They are professional, courteous, and consistently provide an outstanding experience for their customers.
Dennis with Kelley Klean did a great job in helping my clients understand a possible mold issue. With his help my clients was confident in their recent home purchase. I highly recommend Dennis and Kelley Klean.
I called Kelly Clean about a month ago when I was helping my brother with a refrigerator water leak that flooded his upstairs and basement. Dennis Thrower was quick to drive to his house and get his folks lined up to vacuum the water and remove carpet/flooring/drywall, etc. They were quick and efficient, kind and professional. Dennis is always a top-notch guy and we very much appreciated his expert help with this emergency situation!
Great company and great work
I needed general carpet and rug cleaning. Dennis and his staff we prompt, efficient and effective. I appreciated the quick turn around and the results were great. Highly recommend. Honest and affordable.
We had Dennis come over to evaluate some water damage at our house. Even though our damage was very minor, he drove across town and was at our house within 15 minutes. He came in and gave us an honest assessment, telling us what he recommended. It was obvious that he wasnt trying to sell us anything we didnt need. We will absolutely be talking with Dennis in the future for our restoration needs.
Dennis of Kelley Klean is responsive and thorough. He has taken care of a plumbing flood while we were away in another state. Saving the precious wool carpets while replacing the soggy carpet underlayment was impressive. He can handle the clean up needed on floors, walls and ceilings, the paperwork for insurance and give you a bit of calm when fire or water damage hits home or business.
Kelley Klean did a great job repairing some water damage as well as cleaning our carpets. Their staff was professional and efficient with very fair pricing.
Dennis (and his wife Joy) both came on short notice and were wonderful. Dennis took his time and surveyed the entire home and gave us a very reasonable preliminary estimate on the spot and set up a follow-up appointment for the work a short time later. We were extremely satisfied and would use them again.
Dennis and his crew did an outstanding job cleaning our carpets. They were fast and courteous. We will use them again, and I highly recommend them.
I have used Kelly Klean on water damage and all was replaced including drywall, carpet, plumbing,paint, and they did a great job. Lots of knowledge. I have also had them clean mold off my siding outside and they did a terrific job. I highly recommend them.
From first time of contact to end of the job, the employees of Kelley Klean were extremely professional, and excellent in all of their follow up. Ours was no easy job, but they tackled it and kept on track with their written estimate. Would use them again!
They did a great job of cleaning the carpets. He did a good job of explaining what to expect throughout the process and was super flexible when it came time to pick up the fans that needed to be left over night. Ill definitely be using them again in the future.
I was very pleased with Kelly Klean. My roof had a leak and it damaged my office. They had a roofer fix the leak..Kelly Klean sent someone to fix the ceiling that had been ruined by the leaky roof. The men that did both jobs for me were very professional. Did a great job, were on time and cleaned up after theirselves. I would recommend them.
A professional, efficient, satisfactory cleaning company. I was moving out from a house where I have lived for two years.My lease required me for Capet cleaning. my carpet has become old and hard to clean due to pets. i called this company and the lady was pretty nice and helped me make an appointment very smoothly. The working group came to house on time and started to clean my carpet. I am really satisfied with their work.
Give Dennis and the crew a call. They are hardworking, reasonably priced, and have a great attention to detail. We use them for our business L.C. Betz Jewelers and they are very trustworthy and efficient.
I have been using Kelley Klean for several years for carpet cleaning and water extraction and have always had great service. They have always been very responsive and helpful. I would definitely recommend them.
These guys are the best! Dennis and his team are exactly what you want when things go terribly wrong (for us it was $40K worth of water damage!) They are prompt, courteous and professional. They had our house cleaned up, dried out and ready for rehab in a week. Five stars for Kelley Klean!
Kelley Kleans team is very professional, friendly, and attentive to detail. Our firm is pleased with their work, and highly recommend them!
Dennis was easy to work with and very timely. The communication was clear about the clean up. I would recommend Kelley Klean to family and friends.
The Kelly Klean team was professional, timely and did a fantastic job of bringing our basement back to life after water damage. I highly recommend the team and will use them in the future should the need arise.
Denniss team has done great work for the me on several occasions with water mediation and carpet cleaning. I strongly recommend Kelley Klean for your next project or repairs.
Great company to use if you have any kind of water damage!! Showed up on time, very professional & thorough in regards to following up to make sure everything is dry and there are no other issues. Would recommend to others with the same issue we had!
I left the water running in my laundry sink and it overflowed for around 10 minutes. Horrifying to see how much water comes out in 10 minutes. We called Kelly Klean and they responded quickly, called us back and showed up on time like they said. (imagine that) Did an excellent job. The crew was very nice and efficient.
Thanks to Dennis and his team for getting to our facility quickly on the weekend when we had a huge water leak! The third time we have used them over the last few years and always a professional job well done!
Very Kind and quality of work is great!Easy to work with and helpful.
Very professional..life savor difficult circumstances... fast. Reliable. Dependable....polite.prompt.
Dennis and his crew will handle your project in a professional and efficient manner. They are my go to company for water and fire restoration needs!
Very professional service performed in our basement, friendly personnel, left everything in a very clean state. Would recommend them to anyone.
Dennis is fantastic and their service was quick and reliable. I highly recommend this company as their customer service is top notch!
Dennis and his crew were very courteous and professional. They did an excellent job at cleaning our carpets.
Dennis and the team always do a great job cleaning our office! Always do everything we ask for and even more! I recommend Kelley Klean for sure!
Very kind and professional service, I highly recommend their company.
We came home to a flooded basement Christmas night! Gave these guys a call and that came out that night!!!!! They were extremely friendly, professional, and kind which made the situation a lot less stressful on my wife and I! Thanks for taking good care of us.
Our office flooded from a roof leak. Kelley Klean was on the site the next morning with all of their equipment to dry out our space. They were very efficient and professional and worked day and night to get our place up and running for business.
Did an amazing job at Hillcrest Assisted Living. We would recommend them to anyone. Thank you!!!
Terrible... Work for them and they didnt pay me. Still waiting for the check
Dennis and his staff do an outstanding job of restoration and clean up. I recomend them to all my Insurance Customers.Mike FalcoFalco Insurance Agency