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Environmental Systems Associates
9375 Gerwig Ln J, Columbia, MD 21046, United States
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Environmental Systems Associates

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Am
Review №1

ESA is the best! Would never go anywhere else. We used them for an AC replacement and they were by far the most helpful out of everyone we called, and their prices were fair/in line with others. They also have a good maintenance plan. They do a great job!

Ma
Review №2

My experience with your company was excellent! The salesperson Bob Galla explained everything that was needed in the process, he identified and advised all the repairs needed for vent and the ducts. Bobs proposal and the format I received was very formal; I really appreciated that a lot. He was responsive, knowledgeable and answered all of my questions in a very timely manner. The duct cleaners were very efficient and the installers were so nice

Jo
Review №3

ESA installed 2 heat pump systems with extensive ductwork (21 supply and return vents) and 1 ductless system with two mini-splits in our 165 year-old family farm house. Their large installation crew completed the work in 4+ days. Previously, two other local, well-known HVAC companies had come to our house to give us a proposal. The first said that this would be the most challenging system they’d ever designed; after 4 weeks, they were still working on the proposal. At that point, I called the next company and when they walked through our house, they told us upfront that the job was too big for them. Fortunately, they recommended ESA. As Bob Galla (ESA) walked through our house, he clearly understood the challenges with designing and installing ductwork and HVAC into this old house. He drew on his knowledge as an energy auditor, expertise on the Carrier and Aprilaire systems, and many years experience in designing systems for old farm houses. ESA sent me a proposal within just a few days and the price was right on target with my budget. Ryan was the overall supervisor. He and Rick led the work that was done throughout the house. They and everyone on the crew were great to work with. All of the work was carefully done and thorough, even at the smallest details. Ryan and Rick welcomed my involvement and were very responsive to my many questions. We had scheduled the install so my wife and I had two weeks to prepare the basement and attic for the work to be done. It was a lot of heavy and dusty work to clear the space for the systems and ductwork, but absolutely necessary to be done before the installation began. At the end of each work day, the ESA crew of up to a dozen workers cleaned and straightened up the job site. Bob and the crews went above and beyond to fit the HVAC systems and ducts so they took up minimal space in our attic and basement. After the install was completed, the new systems were practically invisible within our living areas - the only evidence of the new HVAC were the vents and two thermostats to control the downstairs zone and the upstairs zone. The work was completed about 3 weeks ago and everything is working beautifully. ESA has followed up several times to check on the systems and our satisfaction. The bottom line is that ESA did fantastic work! In retrospect, I don’t think there anything special about how they designed and installed the systems in our house - it is simply the way that the company conducts their business. I don’t give praise lightly, ESA earned their five stars from me in every category.

Mi
Review №4

From start to finish everything was done well. We had to have an old AC replaced and the overall job looks great.

Gi
Review №5

My entire family has relied on Environmental Systems Associates for over 20 years. I consistently appreciate their responsiveness, providing honest advice and multiple options to remedy issues. The quality of the technicians and efficiency of the work they complete has always been top notch in all experiences.

Jo
Review №6

Matthew and Ryan did a great job with the install, completing a complete removal of old HVAC system and install of new HVAC outdoor and indoor units.They finished the install in one day as promised, which was important to me due to a next day family event. They managed this even though the outdoor unit system delivered in the morning had been damaged in the warehouse - not visible till unboxed. They managed to locate a second system, and get it installed all in one day as promised. The salesman, Richard Dean also stopped by several times to make sure all was OK and was instrumental in getting the second system from the warehouse. They were all friendly, neat and knew exactly what they were doing.I highly recommend them and give them the highest rating.

Be
Review №7

Awesome overall experience across the board & in every respect. Thanks, Beth Fox, Columbia/E.C., MD

Vi
Review №8

Richard Dean took great care to evaluate my heating and cooling system in the summer of 2020, gave me an outline of the various options to replace my heating & cooling system, did not pressure me to make an immediate decision, and this week - seven months later, his team of professional installers spent the day installing my new equipment. The installers were on time, professional, knowledgeable, and respectful of protecting my flooring. Ive signed up for continuing coverage on both my existing and newly installed heating and cooling zones. Its nice to know Im working with a reliable company. Thank you ESA!

Pa
Review №9

ESA was timely and responsive. I wouldnt call any one else.

Vi
Review №10

The entire team from ESA deserves a shout out. Everyone was highly professional, courteous and sensitive to my needs. The team went above and beyond to ensure I was satisfied with the installation.

Ro
Review №11

Superb experience from start to finish. From the first visit to the installation the ESA team provided outstanding service and customer feedback. Kudos to Bob Galla for his thoroughness in responding to our queries and providing excellent feedback every step of the way. The install teams were equally phenomenal--they carefully prepared the floors and work areas before removing the old equipment and installing the new equipment. The areas were clean and the technicians ensured we were comfortable with system operation before they departed.

Be
Review №12

Staff were knowledgeable. Installation team was efficient, courteous, and communicative.

el
Review №13

Very professional company. Easy to communicate with. We choose them to replace our AC unit. Their process were in line with other companies of good reputation. Warranty was slightly better and they were very easy to communicate with, which was important to us. Installers wore masks while working.

Ch
Review №14

Best HVAC company in the Columbia area! Ive been having them maintain my units for years, and just had them install a brand new system. There were no surprises, and their staff were able to explain all of the options that were in my best interests instead of just whatever benefits them. Theyre all about building lifelong satisfied customers.

Ca
Review №15

Outstanding! Replaced 30 year old system. Completely satisfied with all aspects of work done. Highly recommend for new systems and on-going service and maintenance.

Ch
Review №16

Really enjoyed working with the team. They responsive, which during Covid and middle of summer I really thought I was going to get stuck on hold for days. Not only did they answer the phone right away (thank you), they had someone out to the house that afternoon and a quote by the end of the day. Super easy and efficient. The Instal was seamless.

Ma
Review №17

They came laid out their tools and walk way to prevent dirtying the condo from walking in and out. The team access what previous vendor had done and notice they were able to recognize they can improve and organized what the previous company couldnt. They all behave well and professional. Great guys to get work done.

Pa
Review №18

Great company..upfront and professional...very conscientious!

Ph
Review №19

Technicians were professional, clean, and informative.

Sh
Review №20

We received a service call support and ultimately ended up purchasing a new unit from ESA. The service call technician, Robert. was very knowledgeable and professional and walked through the service options with us. The unit ended up needing to be replaced (due to age), and the sales and service personnel did an outstanding job. The installation technicians, Ryan, Cody, David, and Bryant, arrived on-time, and had the new units installed and working well within the estimated time window. They were friendly and ensured that the areas were cleaned up after the installation that the units were functioning properly. We would recommend ESA to others needing HVAC service.

Sa
Review №21

Our AC wasnt working, and they came out the same morning to diagnose it. The diagnostic fee was $105. He electrically tested our reversing valve, found it working, and worked backward to the thermostat and found it not to be sending voltage to voltage to the valve when it was calling for the system to come on.He didnt push to sell repairs and suggested we could just replace it ourselves and save money.Quality service, and so quick!

Ch
Review №22

Courteous, professional, and conscientious. Thanks for making the installation of my new heat pump (in the attic, no less) painless!

Ad
Review №23

Mr. Dean was himself very informative and willing to discuss the details of need for our Home HVAC system. He provided a proposal for several options regarding different HVAC system and explained pros and cons of each system in a very cordial and understandable manner. Once my wife and I made the decision on the type of the system, he was very timely to send the contract for review. He scheduled the work within two days of us signing the contract. His crew were very professional, courteous, punctual, and polite. They did the job in a timely manner and removed all the old equipment and delivered the job in a great quality. The Head Technician oriented us to the system that they installed and showed the operation of thermostat, changing filter in the air handler, etc. All in all, we could not ask for any better deal than what ESE crew under the leadership Mr. Dean provided for us. The price was very reasonable and great for the system that we requested and they installed in our home. We will definitely recommend ESE to anyone with utmost confidence.

Fa
Review №24

I have been a customer since 1986. Always responsive and very professional. Great company. Great customer service. Knowledgeable technicians.

Ka
Review №25

Excellent team. Highly professional. I would use them again without question.

He
Review №26

Your service technician, Ivan G, just left my house after providing the semi annual maintenance service to my 3 heat pump units. I would like to commend him for his efficiency, as well as his outstanding professional manner. He seemed very knowledgeable in responding to any questions I posed and performed his tasks with diligence. He was very polite and also tidy. I would like to request that he be the dedicated service person to return to our home for all contracted maintenance services. Thank you so much.

Ri
Review №27

ESA has been servicing my HVAC system for 20 years. 5hey have replace several units over that time. They use high quality products, have professional and courteous technicians, and keep their appointments. They are a pleasure to do business with.

La
Review №28

The men were professional and did a great job.

Ja
Review №29

We have been customers of ESA ever since they installed our air conditioner and gas heat units 22 years ago. When our AC unit stopped working, ESA came right out, assessed the situation, and explained our options. In the few days that we were without working AC, ESA lent us a portable room air conditioner unit, which cooled our main living area nicely. Our new AC is wonderful!! The ESA technicians are fantastic and take care of every detail. Upon completion, the system was explained to me in detail. I highly recommend ESA for all heating and cooling needs.

Na
Review №30

We have always used Environment Systems to do maintenance check ups with our heating/cooling systems, and have been very satisfied. Ryan thoroughly examined the system of our newly purchased home, and described the condition of our unit in a manner that was easily understood. He was able to schedule a follow-up appointment to clean our system at a time that was convenient for our remodeling schedule. The cleaning was very thorough. He made changes to the system to make it easier to maintain, and provided useful suggestions as to how to keep the system efficient. Thanks, Ryan!

Na
Review №31

They are great! Our AC unit stop blowing cold air, we contacted them and immediately we got a respond.They fixed it very quick.Thank you so much!!!David, Nancy, Tom

Sc
Review №32

Great company. Honest folks who know what they are doing. Theyve never tried to sell me anything i didnt need. Just gave me all the options and gave me all the info required to make the best choice. Techs are professional and courteous. Clearly a company driven by service to their customers rather than making a cheap buck.

El
Review №33

Bryant Gutierrez has been great fixing my a/c unit. He is very nice and is a hard working young gentleman. Thank you for the incredible service Bryant. You are the man. Good job slugger!!!

Ma
Review №34

Great company to deal and work with.

St
Review №35

Were timely and very professional in installing a new heat pump.

ro
Review №36

This company knows, services and takes care of you each step of the way!

Sa
Review №37

Great experience from all team thru out the process

Fo
Review №38

These folks are outstanding; they came in for an inspection first (to see what I wanted, what the current layout was, what I could put in, what issues they could encounter, and how to overcome those issues).Once all that was ironed out, they set up a time to get to work; good professional work here (I left them alone the whole day and came back to a clean condo with carpet as pristine as I left it).Only downside is that they are expensive..then again though, you get what you pay for.They even tried to set up an appointment with inspections to make sure everythingwas as it should have been.You wont be disappointed

jo
Review №39

Had a problem with heat not coming on when needed for a gas furnace. They sent Steve for a diagnostic. He checked it explained everything very clearly, was friendly, polite and very respectful of the house. Steve was very knowledgeable and was able to narrow down the issue to a few issues. One was simply cleaning a part (2 seconds) then other was using some pliers to temporarily fix another part that may need to be replaced.I plan on buying a new system in the Spring and temporary is all I really needed.This was my first experience with them and it was very positive. I have no complaints. The reviews I read and what other have said are true. The company and the techs are top notch.Probably going to have them replace my system in the Spring too and I will review that as well.

Ar
Review №40

Installation technicians and implementation team far exceeded all expectations for all aspects of the job from start to finish.

Sa
Review №41

We are repeat customers who have used their services for regular maintenance throughout the years and now a whole new system.

Ji
Review №42

Tim visited this morning for the annual checkup. The experience was perfect. In addition to providing excellent service, Tim and I chatted about family and past experiences. He also gave me some tips on how o better maintain my AC unit. Hes an excellent technician, and a great guy - as are all the folks Ive encountered at ESA over the years. Keep up the good work.

mw
Review №43

Ivan was very systematic and explained everything to me before he did it. There was no pressure at all and he thoroughly went through each step to diagnosis the problem. Our unit is over 18 years old and I was fully expecting to be told it would have to be replaced. Ivan was able to get it running again. Even if he had not I felt like every reasonable effort would have been made to help us. Was very impressed and happy with the service.

Ro
Review №44

This company is wonderful. Replaced my heat pump at a very reasonable price. I was very impressed by the service people all around. They were so professional, efficient and knowledgeable. I was treated with respect all around and kept informed about what was going to happen. This was not an easy install as I went from a package unit to a split unit and there was a lot of conversion that had to be done. After the install they asked for my vacuum so they could clean up anything that may have gotten on the floor, even though they used drop cloths, and when I said I would vacuum I was told that no, it was their job to leave my place as clean as it had been when they came. I am so glad that I used this company. You will not be sorry if you use this company.

Ma
Review №45

Ivan G. and Rick G. completed a full air conditioner and furnace installation. They did an excellent job above and beyond what I expected. They even replaced dirt around the AC unit with gravel to keep the unit clean. They also relocated outdoor speaker wires I had resting on my hot water tank. The sealed all the new duct work and put the new AC unit on risers as requested. The new carrier infinity AC system is awesome. Im extremely happy with the work they did.Ivan G. did a great job explaining the programmable thermostat, furnace filter replacement, and AC maintenance and cleaning.

Li
Review №46

They have taken care of our HVAC needs for 37 years. Wouldnt use anyone else.

Je
Review №47

Steve of Environmental Systems Associates provided our semi-annual AC/H checkup on 11/08/16. He showed up exactly on time (and brought in my newspaper with him). He was extremely friendly and helpful, taking the time to fully explain a number of setting options on our automated thermostat relating to humidity settings in the heating mode vs the cooling mode. His inspection and maintenance of our systems left me confident that they are in good shape and will get us through the winter. He also gave me his card and offered to personally answer any additional questions that come up. I award Steve 5 Stars for friendliness, helpfulness and thoroughness. He is recommended without reservation. Thanks again Steve and hope to see you next inspection.

El
Review №48

Tim F. was our Service Technician. He was excellent, the best technician we have had from Environmental Systems. He provided the service we requested. In addition to that he taught us about important and very useful thermostat functions we had not previously known about. He was quite knowledgeable, willing to take the time to help us with thermostat functions. He even took the time to tighten our very loose, maybe ready to fall off the wall, thermostat.Thank you Tim. We appreciate you.

Ja
Review №49

Efficient, professional company with awesome installation crew.

Ke
Review №50

I was very pleased with the work that they did on my ac system. Great job, decent prices and good customer service.

Tr
Review №51

I always ask for Tim F. to perform the regular maintenance on my heat pump. He thoroughly checks all the systems and makes suggestions to help the heat pump run better. On last visit, he changed how much air the heat pump delivered. It has made a big difference in the heat load upstairs.Thanks Tim for all of your help and knowledge.

Ka
Review №52

Its always great to have Steve here from Environmental Systems. He knows our heating and cooling system extremely well and when we have our twice a year system check-up and transition, his technical help is always first rate. Today he again did great work and I know the system will now work flawlessly. Kudos

An
Review №53

Great service and fair pricing, I will be using environmental system for all my future ac and heating repairs. Came out same day my ac failed and repaired on the spot. I even got an invoice with pictures of what had caused the issue.

Fe
Review №54

I can highly recommend ESA. Installation of a new AC and Furnace was scheduled within one week after placing the order. The space for the furnace was very, very tight but Ryan L. and his team fit in the new one just fine. (The original furnace was put in when the house was built before they put up the walls...). They showed up on time, cleaned up after they left, they handle the warranty registration, permit, inspection, rebate submission etc. Very Happy with their service.

Na
Review №55

Tim F. Is an excellent technician. Very courteous and pleasant. He is extremely thorough, and always takes his time to make sure everything is in order. He takes pride in his work and is a pleasure to deal with. I recommend him without any reservation.

Da
Review №56

Ivan did an excellent job ensuring my HVAC system was ready for winter use and saved me some money by recommending the service plan. He changed the air filter, cleaned the humidifier, and gave everything a once over. Well done!

na
Review №57

Ivan G. was very polite and professional. He also cleaned up after installing the humidifier and was very careful to not dirty up the hallway. I appreciated his patience with all my questions and with the walk thru of the system. Very knowledgeable and pleasant person!

Mo
Review №58

Appointment was for regularly scheduled maintenance. Ivan showed up on time and was extremely professional. Performed maintenance checks, changed necessary filters, and checked performance. He explained everything and answered all questions. Extremely satisfied with the service. Environmental Systems Associates stands behind their work.

JL
Review №59

Environmental Systems Associates always provides excellent service, but the service today by Tim F. was particularly noteworthy. He was on time, was courteous, and very efficient. He carefully explained all that he did and found during the check of my system and answered all my questions. At the conclusion of the service I had a better understanding of my system than previously. Five stars, Tim!

Mi
Review №60

This company is like the old-fashioned, customer comes first, type business you have heard about but never seem to experience. I bought a full HVAC system from them and the service couldnt have been better from beginning to end. Sales and service all treated me with respect, gave me a good price, and conducted the installation professionally. The guys who did the install cleaned up after themselves and I think my basement was cleaner than when they arrived. I recommend this company without reservation.

Ma
Review №61

I hope I picked the right Dennis....although the Dennis that came had a beard....anyway, they (Dennis, Ryan & other person?) came at around 8:15 on Monday, August 12, 2019 and they introduced themselves. Such nice guys....they finished at around 2:00 pm and cleaned up like they were never there. They explained everything. This is the second HVAC unit that they replaced within a two-year period. Needless to say, Mark and I are very happy with ESA. Wonderful service and wonderful service installers to work with. Thank you. m

Am
Review №62

We are so impressed with ESA. Their customer service is amazing, starting with their knowledge during the original consultation, their patience while we asked questions and compared quotes, and their professionalism and service during installation. When we needed service the Saturday morning of a holiday weekend, they had someone at our house the very next day to assist. Were so glad we chose ESA to be our service provider. Thank you!!

Ba
Review №63

Rick and Ivan and their team arrived EARLY, took good care of the property, advised me all along the way, and were completely unobtrusive to me and my neighbors as they installed a new heating and air conditioning unity and water heater. Just a first class job all around. They left the place cleaner than they found it.

Na
Review №64

Tarrance M with Environmental Systems did a fantastic job today with a leak in my de-humidifier. He was pleasant and quickly got the problem solved. Hes a real asset to his company, but then, Ive been using Environmental Systems for decades, and all of their technicians are fantastic... I highly recommend the whole company. Even the receptionist with whom I made the appointment yesterday was able to work me in.. GREAT service all around!

Ro
Review №65

Technician Tim F. performed maintenance on my heat pump system. He was thorough both in his inspection and his explanation of the actions he performed. He arrived within the time specified and there were no surprise bills. Super friendly guy, and a great experience. Ill be using ESA in the future and specifically asking for Tim F. for future maintenance calls.

Ry
Review №66

Bryant G., Mark M., and Francis just finished installing a new heat pump in my home and all three were fantastic! They did great work, were very professional, and happy to answer all of my questions. I highly recommend ESA and these three gentlemen in particular!

Ch
Review №67

Environmental Systems Associates is a really good company. Very reasonable pricing and knowledgeable staff. Steve P. did a great job servicing my furnace and checking and replacing my humidifier and air cleaning filters. Five Stars Steve.

Yu
Review №68

Environmental systems associates is a great company with quick responses to customers requests. They are professionals who know how to do their jobs. Mr. Ryan Lowe also provide tips on maintaining my AC system after he fixed my AC. Definitely will recommend them to friends, and use them again for future services.

Ba
Review №69

The tech showed up on time and did a through job checking out my HVAC system. He explained what he was doing and when a part needed to be replaced he explained to me why. I felt confident with Ivan and would recommend him to our neighbors.

St
Review №70

Ivan was very courteous and professional. He checked several things I asked him to look at and gave me a full report. He flushed out my outdoor unit with a hose that he brought himself and generally took more time with my unit than any other repair person from ESA and I have been using them since 2000. I was impressed with Ivan and recommend him highly.

Pe
Review №71

Excellent service! AC was broken, called at 8:30am on a Sunday, call was returned by 11:00am and I was told a technician would be here between 2:00 and 5:00pm. Travis arrived at 2:10 and quickly solved the issue (AC out). He was extremely knowledgeable, courteous and professional, even answering my inquisitive neighbors questions. :) He went above and beyond just getting it working and cleaned out the unit to keep it operating. Finally, he didnt leave until he had checked to make sure everything was working properly. All for a reasonable price.

Br
Review №72

I purchased my heat pump and air conditioner from ESA 10 years ago and Tim F. has consistently been my semi-annual check-up guy for years. He is friendly, professional and knowledgeable about the system. I do believe that they sold me a quality product and with their semi-annual maintenance agreement I will be able to keep this system running smoothly for another 10 years! They are a great company and Tim F. is a great guy.

Je
Review №73

This company rates 5 stars. My A/C system was not installed by the company but they were problem solvers and helped me out promptly in a real pinch. Without them I couldnt have gotten my business up and functioning again so quickly. I really appreciated their dedication and perseverance to solve my problem.

Ra
Review №74

Ivan was on time and interested in the problems I explained to him. My unit had iced up a few days before and he worked for the next 30 minutes to confirm where the problem was and isolated the failed part. He very carefully explained the situation in terms that I could understand and left with a corrective plan. I request that Ivan be my tech in the future.

So
Review №75

Arrived during the specified time frame; very courteous; even had a Milk Bone for my dog! Quick, clean. Everything was nice and professional

Ca
Review №76

First time user. Came highly recommended by friends and relatives in the area. The technician, Paul, was very prompt, courteous, and most of all efficient. He accurately diagnosed the problem and took care of it just as he stated he would and in the time frame he stated. No extra sales pitch involved. Heat back on in no time!! Will be using them for annual maintenance now and any issues in the future.

Te
Review №77

I have been using Environmental Systems Associates for 18 years for all my maintenance - ever since they installed the system. I have always found all their technicians to be courteous, knowledgeable, and helpful. Most recently Frank provided a lot of good information and recommendations on my 18 year old system. He even gave me a break on the price of the Freon he had to provide. I have asked for an estimate for a new system to replace my aging one. I usually get three estimates but based on my long term association with ESA I plan to forgo the other estimates!

Cr
Review №78

Ryan and the ESA Team were professional, fair, and showed that they genuinely stood behind the performance of their product. The team conducted on site measurements, sent a crew of 3 to do the install, and then returned a third time to enhance my duct system so that the newly installed unit could run at peak performance. Ryan explained all of the work, the AC and heat functionality, and the need for the changes to the duct work. These are big, expensive purchases and I am happy to recommend ESA.

Ni
Review №79

Our heat went out on Christmas day and we called them for help. They were able to come out right away. They were professional at ever stage and did excellent work.

Ar
Review №80

Tim F. is the technician for whom I ask to complete my bi-annual heating & air conditioning check-up. He is knowledgeable, efficient, and trustworthy. Environmental Systems is lucky to have him as a technician. I would assume that other customers ask for him, too! You should also!

Da
Review №81

While the first few techs from ESA that came to service our furnace/AC were very good indeed, once Tim F. visited, I decided to always ask for him. His obvious knowledge and willingness to explain the details (along with sharing valuable tips on what I as a homeowner can do to improve efficiency and keep heating/cooling costs down) are most appreciated. I am in sales myself, and I highly value customer-driven service. Thats why I ask for Tim. Now, with that said, again, you wont go wrong with any of ESAs techs. This company is tops.P.S. Now its late summer 2016. A/C stopped working Fri evening. Being a PM customer, I got fast attention and service on Saturday. Ryan Lowe sure had a rough day with many calls (in tight attics and crawl spaces on a very hot day) before ours, but he didnt show it. He was friendly and completely professional. He quickly diagnosed the issue as a bad capacitor and replaced accordingly. Again, this company is tops!

Ke
Review №82

Steve did a superb job finding the issue with my HVAC and explaining every step and issue he was working on. He adjusted my vents and turned up the blower, twice until it was right, and adjusted the gas pressure so that my burner stopped overheating and shutting off. Now I have tons of hot air all over the house. Great Job and a very nice guy.

Ro
Review №83

I have used Environmental Systems maintenance service for over 30 years. Ivan G. recently serviced my units and did an excellent job. He was on time, polite, very thorough, explained in detail what he did, and recommended improvements to my heat pumps and furnice to help protect them and protect my house.I highly recommend both Environmental Systems Associates and Ivan.

Li
Review №84

Richard the owner is amazing! He was so hands on with helping us figure out what was wrong with our AC. When other companies told us they would have to break drywall to fix it, Richard knew this was unnecessary. Scott, one of their technicians, fixed our problem in less than 30 minutes. He was kind, professional, and informative. ESA is thorough, friendly, and passionate about their work. They were one of the few companies that worked with us throughout the weekend. Their quality of service beat out every company we contacted. We seriously cant say enough great things about ESA. I wish we had contacted them sooner.UPDATE: A year later we did hire ESA to replace our unit. They were fantastic. The unit was installed a few weeks ago and is running great. It is extremely quiet. We did research other companies again just to be sure and really nobody could beat ESA. I especially like that they are very patient with you and dont pressure you into making a decision. Richard, the owner, is very hands on. I think thats what I love most about them.

Sh
Review №85

Environmental Systesm Associates is awesome, they stepped up quickly when everyone one else needed a week to come out just to inspect it. We had a new unit installed in a week! Ivan G and Rick G. finished quickly even before the time discussed ! Love it I would totally recommend them!

St
Review №86

Environmental Systems Associates has provided us with top level service over the years.Tim F goes above and beyond! From responding in snow storm, shoveling way down street to informing me of system settings to get the upmost from our system., he provides the best quality of service.He is always, cheerful, professional, accurate and all with a smile. Thank you, Tim!

Ke
Review №87

Our experience was wonderful. They did a thorough assessment of our needs and presented a comprehensive plan with priced out options. We ended up needing to replace both the gas furnace and air conditioner (both 28 years old!). The crew did a wonderful job in the installation including making sure the area was clean. All the old parts and scraps were removed. After three days of operating the new system I wish I had done it years ago. I highly recommend ESA .

Da
Review №88

Woke up very cold. No heat! Called Environmental Systems Associates and they were able to send a technician the same day. My technician was Steve...........he arrived promptly and within minutes knew what the problem was. He was able to resolve the issue and the house started heating up even before he left. Steve was great to deal with and I highly recommend this company. I will absolutely call them in the future.

An
Review №89

Environmental Systems Associates is an outstanding company and Tim Fuentes is a large part of the reason why we rate ESA so highly. Tim has been our heating and air conditioning service technician for many years. We have found him to be reliable, knowledgeable, technically proficient and, as a bonus, a fine human being. He takes time to explain things to us in understandable terms and always leaves us with the reassuring feeling that all is well with our environmental systems.

Kr
Review №90

Tim F. came to our house for the first time today. He performed the routine maintenance on our heating system as per our new maintenance contract. He then checked all our heating related parts, including the humidifier, the registers in every room, etc. He made recommendations for things that were done improperly by our builder that are keeping us from getting maximum efficiency from our system. Instead of saying these improvements need to be done today, he suggested we wait a couple of months to be able to get a 25% discount because we have a maintenance contract. WE really appreciate his expertise and his suggestions. WE are very happy with ESA.

Po
Review №91

Tim F. was very friendly and helpful. He explained a few things about our new heat pump and thermostat that were good to know. He didnt mind that I followed him around and asked a lot of questions. He was professional AND friendly.

Li
Review №92

Tim F. is the technician from Environmental Systems Associates who checked out my cooling system. He is courteous, friendly, and very knowledgeable--a true professional. He has always arrived on time and checks out my heating/cooling system thoroughly. I highly recommend Tim and ESA.

Li
Review №93

Ivan - Technician was extremely courteous, professional, and asked if I had any questions and answered them efficiently. A very nice and polite young man.

To
Review №94

We have worked with ESA for over 15 years. They have run several service calls for our customers. Richard and Michael and the entire ESA team have always exceeded our expectations. Bob has been especially helpful solving some difficult cases with his vast technical knowledge of the HVAC industry. We highly recommend ESA.

Lu
Review №95

Steve was amazing! He always does a great job and explains things to us. Signing a service contract with Environmental Systems Associates is one of the best things we ever did for home maintenance.

Al
Review №96

Ivan came this Saturday morning, quickly diagnosed the problem and fixed it (replaced failed capacitor on AC compressor unit). He was polite, friendly, and efficient. Excellent service. 10 out of 10.

Da
Review №97

Excellent Company, have used them for years. Steve P. and other Techs are great at explaining issues that customers can easily understand. Dont call anyone else, reasonable prices and awesome service.

De
Review №98

On time, polite & professional attitude. Service was thorough, top-notch. Ivan was our service person this time; but, have found all ESA service people to be excellent.

Jo
Review №99

First time user of ESA. The installation of a new coil in one of my air handlers went smoothly. The installer (Frank H.) was very knowledgeable and professional and took his time to explain to me exactly what he was doing. His helper J.P. was very friendly and did a great job leaving the place looking like it did before the work was done. Id rate this company and its employees an A+. I intend to use them for my annual service too.

Ka
Review №100

Steve fully explained the issue with my heat pump. He answered my questions clearly. Steve is a professional with excellent customer service skills who does his best to treat a customer fairly.

Information
14 Photos
100 Comments
4.9 Rating
  • Address:9375 Gerwig Ln J, Columbia, MD 21046, United States
  • Site:http://esaheatac.com/
  • Phone:+1 410-381-7991
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5pm
  • Sunday:7am–5pm
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