The best gym center EVER. So many different stations and options from Pool to sauna hot tub - to escalate -tennis basketball courts - yoga - Pilates - friendly staff. JARED AT THE FRONT DESK IS THE BEST. Always helpful friendly and stands out from the others in terms of really representing the company well. Way to go Lifetime. Loved it . Came through Toddy and brought my family. Enjoying tones. Great space .

Update, the hot tubs (at least 1of 2) are now out one day, every other week. so yeah. Otherwise I agree with everyone else that the quality and services are top notch. Be warned, during peek times, this place is packed.

I love going here but would love to go more if I had someone else to work out with. The womens locker room is amazing and is stocked with everything you might need. staff is great as well. As long as you go often and do everything the membership allows, you get what you pay for.

Brent was our sales guy, what an outstanding gentleman! My fiance & I chatted his ear up. Weve been gyming with Lifetime since summer of 2020, we couldnt be happier! Only down side is business is picking up so the gym is more packed. It can be a bit overwhelming to try to work out, especially when its jacuzzi time. Hopefully you guys fix your other jacuzzi soon. Other than that I love you guys! I get to crush it on the stairs, equipment & weights. The sauna is such a bonus, the eucalyptus essential oils are a game-changer! Also cant wait for the pool to open!

I do not recommend using them. There were so many problems. We paid for a science summer camp for our boys and they spent two days watching movies. Our boys begged us not to go back by the third day. We never received our personal training sessions that we paid for. Our first one hour sessions was 35 minutes and then our trainer said she was too busy to do more questions. The tote bag, bottle and whatever we were supposed to get never happened. We got nothing for our money! They did not call us back although we left several messages for them. Then, while trying to cancel our membership, Maria was extremely unprofessional and rude. If I wasn’t sure about canceling our membership before, speaking with her definitely let me know I was making the right decision.

Great gym with lots of different activities. Great and friendly staff. Only complaint is it’s hard to get in on the kids activities sometimes because they are popular.

Not worth the premium cost for low quality gym that is oversubscribed with members. No matter what time you go expect the gym and parking lot to always be packed. Better options for a lower cost, also no one here has gym etiquette.

This place is over packed. they have 13 squat racks but only one of most other machines. plant fitness has more machines then they do. nice facility but over priced to fight people to get on a machine, and get a good workout.

I would have given this location 3 stars based on their facility, but decided on 1 star because of the terrible customer service of a few of their staff members. This obviously does not include their entire staff, but considering one staff member became confrontational with my wife I wish I could give zero stars.After we signed up many of the selling points that we loved turned out to be untrue. It is also difficult to keep up with what is allowed and on what day. When staff came to let us know we were treated as if we were purposefully trying to get away with something. One staff member even saying “sorry you couldn’t get away with it this time”.There have been some great moments for this gym. One because of a gentleman in the pool area named Stephen and his willingness to help, but unfortunately the majority of the time we have been let down. This facility has so much potential, but is falling short because of their staff.On a side note, the childcare area smells like urine.

I have been a member of Lifetime Fitness since 2009. First while I lived in Cincinnati, then when I moved to the Spring in 2017. Top quality in equipment and personal service. Staff and trainers and very knowledgeable and friendly.

I love this place. Its an oasis in the pandemic desert!The members of the front desk staff are very friendly and always welcome me and other club members with a smile. The managers are also friendly and take the time to check in with members to make sure they are having a good experience and are satisfied.The facility has great equipment that is kept clean and is always operational. I especially appreciate that I never have to wait to use any of it.Although I dont take advantage of the classes, there are many types for all interests and are scheduled throughout the day. My wife takes them several times a week and she loves them and the instructors.Ive had several sessions in the spa and I enjoy its relaxing atmosphere and the way the staff helps me feel comfortable and pampered. My favorite parts of the club are the steam room, dry sauna and jacuzzi. They are perfect endings to a hard workout or just a stressful day at work.

I love this fitness center. They have many cool amenities. The employees are very professional and nice. I felt nothing but good vibes here, as I got my sweat on. Woot, Woot! 😍

The kids programs and summer camps are absolutely amazing!!! Great staff and the activities are healthy and fun. Highly recommend!

Limited use of guest passes. Way over priced for memberships. For offering the same equipment as Vasa

No fun time. Terrible for families. Inconsistent rules capriciously applies.

Recently rejoined; still a great place to workout. The best and most complete fitness center in town.

Upscale gym with indoor and outdoor pools, hot tub, saunas. Classes. Good experience so far.

I was visiting Colorado springs and I decided to go ahead and go to lifetime like I do back homeSo I call up there and ask if its possible that I come in and train since I have the membership back home the lady was super nice to me on the phone and said I could.So next day I go in the same lady looks at me up and down like Im a thug off the street and said no we cant accept service to you, youll have to go somewhere else and as Im walking away I can hear her laughing at me.Honestly if you are black just go to vasa you get the same thing there for a fraction of the price

My kids and I love it here. We swim together indoors and outside. The kids watch is wonderful. My boys love playing there and attending classes or clubs. I love working out on my own or in group classes. Weve spent long fun days here or just a cuple great hours. The staff is always friendly and helpful.

Lifetime has done a as great job of sanitizing and making the guests feel safe during Covid. The club is busy yet I always find equipment available to use.

Everyone here is super helpful and friendly! The gym is very clean, and since covid they’ve done a really great keeping it clean and making sure everyone is safe! I personally love this gym and would recommend getting a membership!

Always clean and the staff is great. New guest policy for only after 3 pm is garbage though

Staff never seems to know what they are doing. Membership is so expensive. In order to cancel you have to do in person and provide a signature. I would suggest avoiding this place at all cost

Clean, and with a such a large amount of equipment there is nearly 0 wait time for any exercise you are trying to do!

Not great if you are a family with kids. Daycare is unorganized and toddler toys are visually dirty. There are no separate classes, facilities, or activities for different age groups. Most of the time all of the kids were on iPads at pickup. That’s if you even get in, as the daycare and kids fitness classes are at capacity daily with no reservation system.Outside of the daycare the salon/spa is tiny with hardly any services, the pool area is lacking, and some of the fitness classes cost extra on an already pricey membership.After struggling here for over a year we made the decision to switch to Villa and couldn’t be happier! Highly recommend visiting this gym for a more luxurious, family-friendly experience with many more amenities!

Lifetime in Colorado Springs has nice facilities. However, they lack in terms of customer service. They are unprofessional and phone call return has been sparse. Nicole, in particular, needs to work on her communication skills. She is demeaning and her attitude would be described as mercenary. While everyone is clearly in need of making profit during these tough times, it is unfortunate that some employees feel the need to profit to cover their monthly quotas. She had the nerve today to tell me that the club has been operating full steam for the past 6 months. All of us locals know that this is far from the truth and a cover up of the closures and mandates that have been taking place in Southern Colorado. With an improvement in customer communication this place would make significant strides.

So many things to do here yoga and swimming is what I like best.

I don’t understand the one star reviews. The staff are super friendly and knowledgeable. I got to meet with a personal trainer and talk about my personal goals- The trainer let me know what areas to work on and taught me how to count macros. She was super nice and answered all my questions.As for the gym... I don’t get why people are saying it’s dirty? This is the cleanest gym I’ve ever been to. This is also the most diverse gym I have been to, as they offer pretty much anything you could ever ask for.Yes, it does get crowded sometimes, but honestly that just tells me that this is a great gym. If it wasn’t good, idk why anyone would go.I love coming here and I look forward to continue reaching my fitness goals at this gym.

Love it always nice and cleanI like the environment here

Expensive but if you live nearby and can afford it its definitely worth it. The area, the equipment, and the atmosphere all makes you want to get physical and enjoy yourself. The downside expensive. Best way to think of this place is an indoor country club with an extra outdoor pool for the summer. Although the one thing thats surprised me was the sangria slushies. Questionable beverage choices aside This place is wonderful and worth the bill IF and only IF you use it continuously.

Loved it. Excellent staff. Extremely clean and comfortable. Outstanding equipment and facilities. Pools hot tub jacuzzi and more.

My partner and I joined this gym a month ago and absolutely love it. She and I enjoy the climbing wall, tennis courts, and hot tub especially! The Assistant Sales Manager, Tyler Hoerner is incredible. He is such a personable individual. He gave us a great tour and really warmly helped us join so easily, answering any questions we had or concerns about covid protocols etc. He says hi by name to me whenever we see each other! Tyler is awesome! Elias in the climbing area is also very personable and a really great role model for his fellow employees on interactions with clients. Elias rocks!

Quality facilities. Plenty of space. Lots of lockers. Pools steam, sauna and hot tubs.

Life Time is easily the most poorly managed premier gym I have ever belonged to. I used to belong to a LT in Austin and it was amazing. The CS LT is clearly trying to drive as much revenue as possible with zero regard for members. To do so, management has pushed all their gym equipment to a smaller and smaller footprint. You actually cannot walk down some of the machine aisles at times when someone is working out unless you dodge the equipment. Additionally, there were two machines with broken seats that were never fixed the entire time I was there. In the year I belonged to LT, I never once saw staff cleaning anything. This Gym teaches paid classes in the middle of the workout floor instead of dedicated rooms so other member have walk through the class to exit. Just a huge mess of a gym. I thought they might clear up space with C19 but they really didnt do anything. If you are a lifter, this isnt the place for you.

A state of the art facility ruined by the staff. Employees demeanor is belittling to customers. The gym needs a complete overhaul of training and operations. Canceled membership after witnessing how demoralizing Cody talked to my wife.

Love this gym everybody is knowledgeable and helpful equipment is amazing

Ive been a Life Time Fitness member off and on for several years now. Yes, the price is higher than other gyms out there, but what kept me coming back? The atmosphere and quality of facilities. I consider this gym to be essential to my mental health. Having a CLEAN, well maintained place to go to and get the inspiration I need to push further every day keeps me coming back again and again. I feel that Life Time focuses on health in a way that inspires me to make better choices for my future, providing excellent amenities which make it easier for me to enjoy the journey along the way.

I really don’t understand all the 1 star reviews. This place is incredible. I transplanted from 24 recently and wish I switched a long time ago. What do people have to complain about?! This place has EVERYTHING! I leave feeling like I had a mini spa vacation. No contract, no “rate guarantee fee” BS, no annual fee, the best amenities, awesome equipment, AN ENTIRE ROOM FULL OF HEAVY BAGS! I love this place. All the haters should kick rocks. Take that attitude over to Planet Fitness.

WORST CANCELLATION POLICY OF ALL TIME. HIGHWAY ROBBERY. We were never notified beforehand that there was a 30-day cancellation policy. We were given a gift to go here for a month, wanted to cancel at the end of it, come to find out they charge you for the next 30 days after you want to cancel. UNBELIEVABLE. That is absolutely a corrupt business practice, and robbing two newlyweds trying to budget out our expenses. Will NOT EVER return here. Lifetime, if you see this review, don’t even bother trying to make things right until you change this policy immediately for others. Definitely a lesson in reading the fine print that these corrupt businesses put in-between the lines.... And they don’t even have Raquetball... what’s the point of paying 150 a month for two people if you don’t get raquetball included??

Amazing workout classes and pool

I went in to get a membership and instead took a nap on the couch from how long they had me and my wife waiting for someone to show us around. It’s crazy because there was another family who came in and they were helped immediately coincidentally I’m a black male and i am not from around here and they were white but it’s cool ill find somewhere else.

Cleanest gym Ive been to, and Ive been to nearly all the gyms in Colorado Springs! Can be a little crowded during typical rush hour time, but its usually not too busy the rest of the day though

The front desk staff tonight the worst customer services ever, they call the police on one of the members because he forgot his mask and refused to pay a mask from the Lady at the front desk, she wants to charge him a dollar for the mask and started problem with him, its was not professional and the manager did nothing, I will not recommend this location for anyone ifthey have customers services like that.I hope the manager will see this review, and do something.

Spend $120/mo.. And the place cant figure out a reservation system and has people lined up in the halls because the kids club is at capacity 10am on Monday ... #NotSmart. Recommend elsewhere

This place is awesome.. More like resort

Our family has had a membership with this gym for over 8 years now. Although we have contemplated cancelling our membership many times, we keep it because many of our kids friends are members. We also pay for memberships of 2 other less fortunate kids in the area. We have had it. Over the past few years much of the staff has become rude, abusive and combative. Seems as though the politics within management has created an ugly atmosphere. We have witnessed the staff verbally unloading on members with very little cause. Move on, avoid this place.

One part gym, one part resort

Happy and helpful staff.

Sure the price might be high but you have to check this place out. The facility is huge and if you cant find what you are looking for, it might be on the other side of the building. Yea there are other people that work out at the same time as I do but youll find that anywhere.

The cost of this gym is high but well worth it The location is nice and very clean with new equipment and upgrades constantly and consistently. The hot tubs have been remodeled and taken out the waterfalls which I found soothing and everyone used for a massage. The personal trainers are a hit or miss, some are beyond amazing and know more than the normal personal trainer while some are very mediocre and anyone who took High School PE class knows more. Overall I Love this gym. I have gone here for 8 years now and rarely have problems or issues.

My family and I had been members of Life Time in another State for almost 5 years and then I come to CO Springs and this is the worst experiance Ive had at a Life Time. Front desk Staff insulted my hosts on their way out because someone said they were inappropriate, I was with them the entire time and they were anything but. The front desk worker publically accosted them, refused to get their side of the story told them to never come back and said that them sitting with their leg touching was some how different than All of the other couples there. The only difference was they were the only interracial couple there. If you want a gym that will publically humiliate you for doing absolutely nothing then look no further. I used to love this gym.

Generally I dont write reviews, but for this gym, I have to. For the past 2 weeks half of this gym has been closed. For the past 2 years the tennis courts, pools, and climbing wall have consistently been closed. Today I decided to talk to someone about it which was completely unhelpful. I asked a worker why parts of the gym are almost always closed and the worker, Nick, was very rude. As a long time member, I expected more from him and this gym, however, time and time again I have received horrible customer service and have been disappointed.

Great place to work out or relax. Social distancing was generally followed with mandated mask signs and limited capacity for all areas (enforced at least in the evening). If you dont want to wait for equipment or the spa area, a night workout seems best.

Lifetime gym was my home away from home for the last 7 years, I worked out 6 to 7 days a week.Unfortunately I had to cancel my membership yesterday, a hard decision, but since gym reopened I have witnessed first hand, way too many members in gym, no way to social distance, 70% of the members do not wipe down equipment before or after usage. Building doors clearly posted, with exit only and entrance only, but members using exit doors to enter and entrance only doors to exit. Theres no head count with the amount of members in club. With virus numbers going up, I had to protect myself and cancel my membership. Seems like many people dont care able being safe and about others.

Childcare staff are rude! Told me they called me about my child but I didnt receive a phone call, miss call, nor a voice mail. They claimed to have paged the intercom but during my workout. I did not hear a thing! When I went in to pick up. They warned me that they will suspend my membership. Ive only been attending this gym for less than a month and am already disappointed with how I was treated by the staff.

I have been a member at Lifetime for about 5 years and have always been very pleased with the clubs hours, the quality of the equipment and the amenities they provide. The staff has always been very friendly with me and continue to do so, overall the facility is very clean. The reason I am upset is because they have reduced their hours of operation to 5-10 on weekdays and 6-9 on weekends. I have been informed this will soon be changed to midnight on weekdays and 11 on weekends, however this is still very frustrating to me. I understand that few people utilize the gym at these hours however I have always enjoyed having the option to go so late and have done so many times. I feel this is especially upsetting because Lifetime continually raises their membership dues and yet are now cutting out part of the service that I pay for monthly. I can almost guarantee they will be increasing these rates again soon, as they have been steadily raising them about every 6 months for a few years now. I pay a premium price to come to this place I love very much, but they have stripped away what has always been in my opinion one of their best features. Very disappointing.

What an amazing place. Cant wait to go back.

I had a membership since November I just heard that this place treat people based on their color where they come from. They will stand by their employees against you even their general manager who was rude and Not professional also has no manners of any kind.

*Update* I have gave them another star..This Lifetime has qualified to the Onyx level now. They have razors, shaving cream, mouthwash, hair spray throughout the locker room which is nice. Still would want servers out on the pool side like Villa. *Update*Former Villa member here, only switched as it was significantly closer. Not sure how long Ill stay unless I see improvements. Im amazed this Lifetime Fitness Platinum gym doesnt have lotion, separate body-wash, shampoo, or conditioner(*UPDATE* Bodywash and Shampoo is separate but conditioner still doesn’t exit). Also the towels are so used they feel like sandpaper! Sad to pay for high price gym to lack cheap hygiene items. Some of the Lifetimes in the Chicago land area even provide disposable razors! After visiting other Platinum clubs in different states I felt this one isnt reaching the feel of the Platinum when compared.Plenty of weights, machines and boxes. Crowded as any other gym. The daycare has drastically improved since they first opened which is always a major consideration for families. Hope to see some improvements!

I used to love this gym, but it has changed and not for the better over the years. It has become less of a gym and more of a country club for entitled people which includes it’s employees. There is a reason a lot of people who work here have quit. Notice how there are always new people at the front desk for a reason.

Love the eucalyptus scent in the locker room

Nice, clean, family friendly facility.

The gym goes above a beyond to ensure member safety and the facility is cleaned above CDC standards since reopening. Everyone is extremely professional and welcoming. Members clean equipment after use and even rerack weights most of the time lol. Overall the facility is well equipped with plenty of space for all members.

My Hispanic husband and I were publically humiliated by the night staff. A horrible front desk woman tried to scold us like children. These people need to train their staff on how to talk to paying customers. I should not have to leave my own gym, at which we have been paying customers for almost 2 years, crying and feeling humiliated.

I used to be hard-core orange theory; however, after one visit here I signed up for this gym and canceled my orangetheory membership the prices are really good for what they offer! I love coming here to just relax and let off some steam! It feels like a spa honestly!

My friend who was a good customer at this place was treated bad because he is Muslim. I recommend any new clients not to join them they will treat you like bad.

Nice club. Usually clean and kept in good condition. Staff is friendly and helpful. Love all the amenities - rock wall is great, especially for beginners. Gym area is two basketball courts. Only down side is cost, this place is expensive and they just raised there rates. Its still worth it for my family now.

The information was incorrect about their guest passes and the woman at the front desk would not let me use a guest pass to bring a friend inside because they thought she was trying to sneak in.

I love Lifetime. I’ve been a member for over a year. I recently started Tennis there and everyone has been welcoming and friendly. Jae (one of the tennis pros) has been a phenomenal teacher. The yoga classes are fantastic too. The facilities are clean and always well maintained.

Best gym in Colorado Springs. Cameron in the cafe was very friendly and helpful. They have a spa that is open to the public that is amazing. Autumn is the best massage therapist Ive ever had the pleasure of experiencing!

Hmmmmmmm, The epoxy sealant in the steam room seems like it needs to be replaced or removed and have something else in it’s place perhaps (it is mushy ie probably off gassing volatile organic compounds that most people wouldn’t want in a confined airspace with high heat. Black staining also isn’t a good sign and it seems really stinky in there compared to many other Lifetimes. It isn’t just rust stains in here. I have other concerns but am tying to be polite and work with Lifetime internally if their Corporate office would have the common courtesy to stay in touch with me.It’s been almost a month since I last contacted them though and NO follow up whatsoever. A bit disappointing to say the least. Thinking I just need to reach out to their CEO about how I can help them improve many of their Clubs and have a better customer retention rate.I’m pretty sure the steam room has sign off mildew / possible minor mold issues. Not appropriate given how much that charge in member dues and the inherent health risks.I’ve been waiting since December 10, with frequent follows up (on my end) to find out the status of another club that was severely overdue for having it’s wood replaced ie severe wood rot and not even a solid foundation for the flooring.Hopefully the construction teams and auditing department can become a bit more diligent in the future.Hopefully corporate will learn how to follow up with people properly. I gave them my number and email and it should be on file! If they properly followed through on what they said they would, I could have tried to address things in a less public manner which had always been my preference. If I knew concerns where being taken seriously and not just brushed off, I would most certainly do so.I’m sorry but this is a problem with MANY of their clubs through the U.S. not all but many. To many people have gotten comfortable with their jobs.I suggest hiring more Veterans or people that are a bit more meticulous with daily maintenance, and cleaning and are not so lackadaisical.This is one of the most expensive gyms in the country. People don’t want to pay $160 a month for run down facilities, when there are clubs that cost a fraction of the cost that are at times in better shape.Yes there are MANY Lifetimes that are in excellent shape. However there are also many that need a serious overhaul pronto. Sauna and Steam Rooms are the perfect breeding ground for mold if not properly maintained.I bet you the cost on a lab test / inspection that the steam room here had problems.Trust me my nose picks up on this far better than the average person.I caught a VERY serious problem with the Boca Raton Diamond club that no one else caught not even there internal auditors noticed. Probably because they don’t take the time to go in there and actually lift the wood and thoroughly inspect for black discoloring ie wood rot etc.I pray to God quality control department catches wind of this. Apparently Health Inspectors don’t actually check or test for molds. Not all molds are clearing and blatantly obvious. However black staining in a damp and humid environment usually isn’t a good sign.

The kids absolutely loved hanging out here.

I was a member for a year and hated this place. Staff not very helpful and I even had to complain about a staff member yelling at a child in such a disrespectful manner. Management shrugged it off but I cancelled my membership. I will not give money to a business that thinks it’s appropriate to yell and berate a child with aggression. And showers were always dirty and filled with hair around the drain. Only thing I liked was Zumba and group fitness instructors.

Worst experience ever!!! went for a trial period. My family went 2 times and it is a mess. No mask enforcement, incorrect class information. So i called in on the 7th day to cancel and was told they dont take cancellations over the phone. I asked if I can come tomorrow and cancel as i was misinformed and told i can cancel over the phone and was told yes I could. So i went the next day, signed the cancelation paperwork and thought it was over. Mind you we had full intention on going back to lifetime once covid is under control as we attributed many of the issues to Covid. I received a call on tuesday from Tyler saying that they cant refund my money. Due to me canceling on day 8 and not 7. I explained that i called and asked if i could go the next day due to me having received information about canceling over the phone. He said there is nothing he could do, so good job lifetime! you just lost a 5 person membership for good and i will be making sure I let as many people know about what you did. Go to Villa Sport people they have a better gym and nicer pools.

Huge facility. It’s kept very clean. The equipment is in great condition. The staff is always nice. The fact that they have more than 10 squat platforms is very nice! It’s open 24/7 which is amazing. Thank you!Some people complain about crowding. Guess what - don’t go at peak hours. It’s like that everywhere! Yeah, it’s a bit pricey. But you get what you pay for.

Coming here for the first time, the facility is top notch but some of the incline/sit up benches need to be bolted down to the floor for safety. Truly enjoyes my workout and people were polite!

Awesome fitness facility. Everything you need to get better mentally and physically.

Hard to get in the classes, always to many people

Disclaimer : Not a member yet. Not affiliated to this gym in any way.The best gym (fitness center rather) I have seen in Colorado Springs. Brand new equipment too. It has everything from cardio to weights to sauna to god..you name it, they have it! Thoroughly impressed. Price is on the higher side compared to other gyms. They do not offer military discounts, sadly. Terrific fitness center though.

Lifetime Fitness is AMAZING - in my many years of experience - and this location is no exception. Excellent.

Tyler and the front desk team were great and got me the information I needed and were friendly and helpful.

It is no surprise that Brent Johnson has been working at Lifetime for almost 7 years! As a seasoned vet, I cannot recommend him enough! Hes calm, relates well to his clients, and personalizes his every interaction to your needs. He has helped out my family, my friends, and me. Lifetime, Colorado Springs is lucky to have him! As far as the location goes, this LT is a wonderful and prestigious facility that offers everything from tennis to pilates. The value here cannot be beat. 10/10

This is a true lifestyle club. As such anyone looking into a membership should know it is geared for ADULTS. Although there are things like rock climbing walls and a pool facility for teaching youth- This is not a facility really aimed for kids. The expectation is that if you have children under 18 they are to be left in the daycare center or simply left home and never unsupervised. This irks some people, but it is THE reason my wife and I joined and remain members. Yoga classes are really well done. The spa service is truly first-class although not cheap. We figure you get what you pay for though. There is a cafe with good healthy food choices and the service staff is very professional. Locker rooms are professional looking and always being cleaned. pool is best in the area. Sauna is excellent- maybe even a little too hot at times. Haven’t had times to explore all other options like the bb courts yet. In the summers the outdoor pool park is a madhouse, so we typically avoid that, but this is the best health club in the city- period. Membership us not cheap, but worth the price for quality and atmosphere.

I normally really enjoy going to Lifetime but I had an experience today that makes me want to switch gyms. Today I built up the courage to try a group fitness, something I was very nervous of trying as it pushed me out of my comfort zone. I was trying to find the correct studio of the class and could not find it. The studio was not clearly labeled, so I asked a personal trainer where the correct studio was and he was very rude and condescending to me. Once I got into the group fitness room, the instructor was not helpful in explaining the equipment needed for the class. I had to ask other people for help. This trip to the gym made me feel unsupported and like a burden. I felt stupid for trying to do something new. This is not the kind of culture I want to be part of when trying to work on bettering myself.

Have been a member of this gym for about 5 years. I would say maybe about a year ago, they started having thefts in the parking lot and vandalism to people’s cars. They temporarily hired security to monitor the parking lot, sent out a short email and then when they felt the problem was “handled” they stopped using security. Well about a month or so ago, the same thing happened again. Someone vandalized my car along with about 3 others in one night, shattering windshields and all. Being that they were negligent, I spoke with management, assuming something could be done. Not much was offered to me and I haven’t seen anything else done to correct the issue except for another email. Do not use lifetime unless you like to overpay for your membership and then want your property vandalized while using the facility. They only care about collecting your money here, not dealing with some of the real issues they have.

Awesome facility with so much to do, always super clean and sanitary the facility is 24/7 and very large so no matter what time you go its not really crowded. The spa is amazing and has very talented staff who know what they are doing, cafe always has great food and drinks, tennis court and rock wall are also awesome and always maintained. Staff are super nice and the one problem we did have with a staff member they management is always willing to listen to comments or concerns and they seem to take things very seriously like that so dont be afraid to talk to them if you have a problem. Overall a really nice place!

FELT UNWELCOMEDVERY UNFRIENDLYShould be 0 stars. Walked in the door with a good attitude, very excited to join the gym and the people who work up front wouldn’t even say hi, they just stared at me..The older lady up front (working night shift ) was rude to me for no reason and acted like I was a burden. She told us we couldnt get a tour or even look around the facility, which isnt even a big deal but she just had an attitude with me & wasn’t being helpful. Idk if she was having a bad day or what.She even told me to, “have a good night” in a sarcastic tone of voice when she clearly could tell I was upset.All I wanted was someone to be friendly and helpful! Honestly not a whole lot to ask for.

Great place with everything you would ever need!

Love the gym hate the price. May change gyms after the Covid issues are over

A member for 7 years. Great facility with lots of free classes, indoor pools, climbing wall, steam rooms, spin rooms, cardio rooms and the latest equipment. They also have 8 indoor tennis courts which I use 3-4 times a week. The tennis programs for kids are great - ask for Jae or Sean, two of the best tennis pros.

Has nice people@ accepts the silver sneekers older people for membership!

Excellent facility!

We’ve been with Lifetime for five years now. First in Austin, TX then Colorado Springs. While I always felt like the equipment was up to date, there were lots of classes and the staff was nice enough, my largest complaint is the CHILDCARE. Since we have been at Colorado Springs Lifetime (over 2 years now) my children have gotten sick OVER AND OVER AND OVER AGAIN. My kids don’t go to school, they don’t go to church, they aren’t in any playgroups. We took advantage of the gym daycare as a way for them to socialize and try different classes (which we have to pay for even if they don’t use them *thats another issue*). We are usually the first family in the morning to arrive and occasionally I’ve seen them cleaning the nursery items but I’ve only seen them cleaning the toddler toys ONCE. One time. In two years. Think about that. While they may have protocol for how often they are supposed to clean I don’t think anyone follows it. My kids picked up the stomach bug TWICE in three weeks. The only place they went was to the gym daycare and home. I scrub my house daily. For the amount of money I’m paying to have my kids in there I would expect they could afford cleaner that can be used multiple times a day. Not only that, but compared to other Lifetimes we’ve been to there is hardly anything for the kids to do there but play with a few balls and run around (eventually running into each other, which is how my son got a massive bloody nose). There isn’t a jungle gym outside (like other Lifetimes) or inside (like other Lifetimes). There’s a basketball hoop that’s way too high for the majority of the kids and once a week (if the staff feels like it) they pull out a bounce house (that probably never gets cleaned). I could also mention that when my daughter was in the infant room the staff let her scream for over an HOUR. When I got there she was in a swing, facing the wall, soaked in sweat and was screaming her lungs out. All while the girl working in the room sat in front of the ONE OTHER CHILD in the room who was perfectly content, with her back to my daughter. My four year old even asked “why is Sissy all wet?” I spoke to management and was less than impressed with his response. Which is what you’ll find if you have any complaints at Lifetime. Bottom line... it’s overpriced, crowded and the childcare is very unsanitary. After five years... I’ll take my money elsewhere.

This is an amazing gym! I love the group classes, the cafe and the dressings rooms are very nice and always clean. Best sauna I have ever been in. Always good service, too! Deserving of a 5-star rating!

Never been a member of a cleaner facility! Staff is always cleaning and very personable! Love using all the amenities!

Friendly staff, clean facilities, & a large variety of fitness areas/equipment/amenities. Great for the entire family.

This place will nickel and dime you any way they can. Considering we live in the digital age, it’s kind of funny that they can start your membership and take your money immediately but the second that you need to cancel it takes months. Definitely will NOT be returning to lifetime/recommending lifetime to anyone.

Best gym in town facility wise, great classes, rock climbing wall, water slide outside. but a bit pricey, the staff will say anything to try and milk you out of more money than you already pay per month while attempting to cast doubt on anything you say you do or use thats not through them directly. All of their stores on site are way over priced (marked up protein powders, $60 for a t shirt that costs $2-4 to manufacture etc.) Also you cant even use the rewards points they give you on 9/10 stores they have plus the ones you can use it on they wont let you pay completely in accrued points. Would recommend the gym itself but dodge the extras the company tries to get you interested in. Better to do your own research and get your own equipment for there.

Way overcrowded. Most afternoons there are several cars circling the parking lot to find spaces. They closed the outdoor pool early so now everyone has to share the indoor lap lanes with the senior pool aerobics class in the mornings and the kids swim team in the afternoon. You’re lucky to get a lane to yourself for your workout. Most days I have to share, which is fine except I’m supposed to be doing all these drills in my workout schedule and can’t do any of them when lane sharing. I pay $98/month for one adult, & most days I’m frustrated when I go in due to lane shortage.Not worth the money.

I have only been going here about two weeks but this place is great! Came from Golds Gym and have no regrets. Machines are usually open and there are a lot of them. There is a stretching area, lots of cardio machines, a good free weight selection. Parking isn’t an issue. Employees are friendly and helpful. It is everything I was looking for in a gym.