Great experience with CubeSmart & Kelly. He was thorough in explaining the entire process, making it as simple and as easy as possible! Definitely recommend!
Kelly helped me out with getting my first storage unit. Everything was super simple and now Im all ready for my move. 👍
The wonderful gentleman Kelly who works there made my experience so unforgettable. I’ve had to move about five times in the past month and he has always been so kind on remembering my face when I have to come back to load more things, offering me a cool sanctuary in the office for a couple minutes since it’s been so hot out! I truly will never feel as secure with my stuff at a storage unit, based off Kelly’s amazing customer service. Not to mention I also had to switch to a bigger storage unit, and he was so kind and helping me with transitioning paperwork wise, and many other things! Talking to this man is just a treat!
Kelly Erickson did a fantastic job taking care of me here!! Recommended highly! The storage unit, even though labeled as small, was rather large. When shared with a roommate, it was cheap!
Had a wonderful experience with Cubesmart during a big move. The facility is well maintained and secured. The staff especially Kelly are very understanding and have great communication. Would highly recommend for both short and long term use
My boyfriend and I had to move out of state quickly for the summer, found cubesmart online and decided to give them a call! We showed up about 10 minutes before closing, the gentleman helping us was Kelly, he took us to see a unit quickly. Stayed past closing to get us set up with a unit, gave us a great deal, and we are able to get our stuff moved in today! Best service and most accommodating staff!!!! 10 out of 10 recommend!!!
Both receptionist were friendly, fast and made it an easy process. Definitely recommend this place!
I was with them for nearly 2 years never had my rates raised or any problems. When I went to pick up my stuff finally, Kelly was extremely helpful and went above and beyond to make sure I had a great move out experience. He assisted me with a few difficulties as well.
Kelly Erickson is an absolute professional when it comes to customer service this guy helps and that’s what it’s about making sure the customer is satisfied always. Definitely Recommend!
Kelly was very helpful and friendly. All around a good and easy experience
Awesome service, my man Kelly really took care of everything and hooked it up!
Kelly was awesome helping me get my storage unit! The service is awesome and I would totally recommend coming here!
Rented here in the past. Came back to rent again. Pleasant experience all the way !
When I first rented a unit here 2 years ago, the employees were so helpful and understanding. I definitely wouldnt want to rent from anywhere else. Good work ethic and great customer service
Kelly is awesome took great care of me! Super great place to store your stuff super friendly staff
I had a wonderful experience. He was very kind and friendly. Helped out the best he knew how and walked out a happy customer. Satisfied all the way. I will be sure to referr as many friends and family as I can...
Kelly is very nice and responsive. We had boxes shipped here and he made sure to go out of his way to help us move these into the unit and call us back when they arrived. Would highly reccomend this place!
Staff was very cooperative and understanding to our situation and needs throughout the entire process.
Kelly was an absolute joy, was helpful diligent and comical to save what was a very stressful moving situation. Would recommend highly.
The process was fast and secure. The price was real good for what I was looking! Kelly made it feel like Home, this guys are always active and jokes are all over the place, it’s a really welcoming place! Good job guys. Keep the good work!
Quick to get into a unit! Very friendly! Highly recommend!
Loved meeting Kelly the site manager the other day. Super helpful fellow with a genuine concern for making sure the renters needs are met and that the facility was safe.
Kelly did a great job & I appreciate his service.
(KELLY) ONE OF THE MANAGERS WAS REALLY NICE ... DID A GREAT JOB AT RIDING AROUND MAKING SURE EVERYONE WAS ATTENDED TO
Kelly was great. Easy to access and move in and out. Clean and safe. Would recommend again.
Well the storage guy is beautiful is beautiful here Kelly his name is Kelly wonderful gentleman he man made me feel very comfortable and made me spent all my money, with a smile. Thank you.
Kelly is incredibly helpful and friendly. Would highly recommend using them for your storage needs.
I really love how quick and efficient Kelly and Danielle were at the garden of the gods location !
Good prices for storage unit spaces. Plus, Kelly has provided great professional customer services too!
Outstanding customer service! Kelly was an absolute treat to visit with after a very long day. I was running a bit later than anticipated and called to let Kelly know. He assured me that he would wait until I arrived. I got to your CubeSmart location about 5 minutes before closing. Kelly was great! He explained everything, showed me to my unit and was a complete delight to work with. Thank you for making this move into my first storage unit a breeze!
Been living in a unit for 2 years now. Home sweet home.
Kelly was absolutely amazing! Made the process super quick and easy while maintaining a great conversation!
Thank you Kelly for the great service! Conveniently located and reasonably priced.
Great service Kelly was very helpful and patient. Have used them before and will again.
Kelly was very helpful, friendly and professional. Great storage facility.
Thank you for your service. Kelly was particularly helpful and welcoming. The space and pricing was great and I will certainly return if I have other storage needs.
Kelly the manager was very friendly and accommodating.
Kelly was very friendly and as helpful as can be.
Kelly was excellent, great service!
Kellys great very professional
Kelly helped me with all my needs of storage just in the nick of time!!!
Kelly is a hoot! Dani so helpful with pricing and helping me find what I need fast either at location or some where else. Did it with patients and professionalism. Kelly kept my boys and I entertained with funny stories as we worked fast to finish an exhausting day of moving. Nice to see smiles.
Great service! Great people
Super friendly and helpful throughout the whole process
Kelly at the Garden of the Gods location was very friendly and they are all really nice. The units are clean and seem well maintained.
Theyre wonderful and they help me out with everything that I need
I have been with this storage facility for almost ltwo years and have nothing but positive feedback to share .The onsite managers are hands on managers who are readily available, responsive and arent afraid to offer innovative solutions to fit your storage needs. Life is already challenging enough so simplify the areas you can by selectingan efficient responsive well maintained storage facility to house your one of a kind collectibles, your excess materials, or ybur hodgepodge of items that remind you of styles that were hot and others that were not.No matter how big or how small Cube Smart has options to fit them all. Moving is already a huge life stressor so minimize your worry by securing your storage unit in a safe clean affordable facility. I cant say enough about how wonderful the staff has been to me and those I have personally referred. They are friendly, informative and go above and beyond to make sure you have a unit that meets your needs.
They are always willing to help and you may asks any questions, which they are willing to answer. The crew has a good sense of humor.
My experience with cube smart was a breeze.Kelly was such a help with all questions and needs.Will be calling when I need a unit and will refer anyone who needs your services.
Excellent customer service experience from Kelly in the office.
Great Experience!!! Kelly was very nice and helpful, with a great sense of humor!!!
Krista Newlon did a wonderful fast service and was funny and really nice above and beyond friendly I felt like I knew her for years now, thats customer she is a great and hard worker keep up the good work Krista
Fair priced, helpful and entertaining staff, up to date equipment, and we could reserve the unit we wanted online and do all the signing so it could be contact free! My fiance and I were helped by Kelly who is delightful, and we are very satisfied with his customer service. Thanks guys!
I have a storage unit in Garden Of The Gods facility for quite sometime now and everyone is always welcoming. I always made my payments in person but now with all this stuff that is happening Im unable to do so but Kelly let me know about auto pay and the steps on how to set it up. I liked how she took her time and explain the benefits of auto pay. I dont have to worry about my payments being late so thats one less stress out the window. I will miss stopping by and seeing Kelly and Danny smiling facing. Keep up the good work you two!PS give them a raise!
I am renting a unit for storage between moving apartments. The service was incredible. Kelly had us moved in quickly and the lease agreement was efficient and easy. Made the move way less stressful.
The prices were good, and the staff was friendly and helpful.
I can’t say enough wonderful things about CubeSmart in Colorado Springs on Garden of the Gods. I have used the storage facility for approximately 2 1/2 years and from the first time I went to sign up for my unit, and over these 2 1/2 years they have helped accommodate anything I need. At 69 years of age, sometimes things get complicated and yet everyone has been patient. Today Kelly, who is working at the facility, helped me out more than I would ever expect someone to take their time.During these difficult times that we are facing, when you have somebody kind and caring, it helps make your day a little brighter. I appreciate everything about CubeSmart and I have told many people about your facility.Jeanne WilliamsJuly 11, 2020
We love our storage unit but I had to call someone to figure out how to get out of the property. Please add directions for how to get out on the mechanism thats on the way out. It was 10pm, we were really tired, and it wasnt obvious how to get out. Right now, instead of directions on how to get out there is an ad for telling a friend about renting a storage unit.
Open on a holiday when nobody else was. Kelly helped us and was very kind - it made us feel better about storing our stuff knowing he’d be watching over the place.
Do not rent here! We had stuff stolen from one of our units and the staff wasn’t helpful. They couldn’t provide any video footage and said they had no idea how the insurance works. And if you do rent here, make sure you don’t buy their locks. The unit that had their lock on it was the one stolen from, but our other unit had a lock from another company and there was no theft. 🤔
Kelly is an awesome manager and of great assistance answering all questions and getting me to the right unit for my situation..great service 👏
Great experience checking in, clean facilities and very helpful staff. Kelly was great and very efficient.
The girl in the front desk was very polite and took care of me fast. Thank you for your service
Kelly was wonderful as well as the rest of the staff at cube smart. Thanks guys for making my experience as pleasurable as possible.
Great place...clean and reasonable. Kelly was great; funny and professional, we really appreciated his help.
Kelly was amazing even though he was a target in the Navy (submariner here). Great service quick very friendly.
Best in the biz
Kelly showed great customer service. And he’s a Vet. Always have to respect that
The manager was very helpful
Great customer service and very friendly staff made the whole process of getting a storage unit easy 👌 highly recomend this place
Great people
Danielle was awesome to work with when we checked in. She was very efficient and helpful and made the process of getting the lease set up and on an auto-payment schedule very easy!
Easy in and just as easy to move out. Respectful and politely staff!
Have been there for me for many years good service clean facility
I have had nothing but amazing experience with cubesmart on Garden of the Gods in Colorado Springs.
Kelly was very kind, super helpful, and professional! I greatly appreciate the service!
When I got a member of the management team on the phone, I got my business done quickly and easily with a laugh and a bit of banter thrown in. What more could you want than to be treated as a human being and have a pleasant, successful experience!
I recently rented a unit and can’t say how satisfied I was with the service. The new general manager, Krista, made this a seamless experience. I want to thank her for making this such positive experience and definitely recommend that anyone needing storage to get in contact with this location.
Really good affordable storage place. And Krista was fantastic with me. I highly recommend this place to anyone who is looking for a storage unit with good prices and good customer service.
Krista Newlon, the manager is great to work with! She is a good communicator and was able to answer all questions in an efficient manner. There was a wasp nest at my unit and it was taken care of immediately. The only constructive feedback I have is that the unit could be a little bit cleaner before putting in the contents.
Friendly service. Availability of several sized units. Good location.
So i get to Cubesmart 10min before closing in a panic cuz i had a truckload of inventory from my shop w/ nowhere to store it. Not only did Danielle get me rented w/ keys in hand by 6pm, she did it with a smile! (not the usual I get off in 10min attitude) Krista is the biz-omb!!! Clean property, friendly,professional & great rates!! 6 stars for customer svc!
Staff is friendly and always whiling go help.Overall service was great!
Kelly was so friendly and helpful! He checked me in super quick and straight to the point! The storage unit was clean and easy to unload my things. I would highly recommend storing your goods here! 10/10 would recommend
Krista was very friendly outgoing and down to earth she answered every question I had for her she was really respectful and professional about her job I would do business with her any day of the year I look forward to coming back to cube smart and seeing her nice friendly face thanks
I couldn’t have asked for more professional and personable associates. Krista and Marion made the process simple. The area is well-maintained. I highly recommend Cube Smart.
Quick and easy. Staff (Krista) was friendly and super helpful. I was able to get a unit that worked for me in less than 20 minutes and was already getting stuff stored. Super convenient location as well for those of us needing to get on and off I-25 quickly during the move.
Kelly was great! Chose another facility but he helped!
Cube smart Id recommend to all my friends and family. Krista newland on garden of g ok ds road is a very nice person. Thank you sunshine.
Billy is so awesome! We got our unit about 2 months ago and and he gave us one of the best prices in town. We had to upgrade our storage unit today and he was able to get us in a nice clean big unit. I wouldnt go any where els in town the Customer service here is just outstanding!
Pleasant staff, always helpful.
Excellent customer service!! I came to this location and had reserved my unit online, Krista and Marion were so helpful and went above and beyond for me. They were so kind to me as I am going through a divorce and was having a really terrible day and was visibly upset, they were so empathetic and sweet! I would rate 10 stars if I could! Absolutely recommend this cubesmart location!!
Friendly staff, low pricing to store your belongings, lots of space havent had any problems with the place at all.
Bottom line up front, I highly recommend. Exceedingly friendly and professional staff. Me and my family originally moved to Colorado on military orders, unfortunately we needed some extra space moving into a smaller apartment. When we first moved into this cubesmart, Marion Sire was there and helped us through the process exceedingly well and was very accommodating. When it was time to leave Colorado the army being as it is, Marion Sire was there to help again. She and her staff were incredibly helpful and friendly, and made our move a whole lot easier. The facility is always clean and secure and we never had any issues whatsoever. If youre in the market for a storage unit I would highly recommend this one due to the easy access, profession and friendly staff like Marion Sire and Beau Blessing alone.
Very clean, friendly staff. A good experience over all
I missed my reservation date but went the next day and the girl was really nice and helpful. I got a unit however it was too small the girl was able to get me into another unit that was bigger. I was really stressed about having to move last minute. But this storage facility was able to help me. The only issue i had was my unit door would not close. The door kept coming off the track. I was able to close it for the night. Thank you for all ur help..
I was overwhelmed with stuff to get done a krista (shes super cute ) knowing I had no way to be there before she left got me into a locker with no problem even let me come in her office in the morning to pay her . She is an exceptionally good manager with great people skills. A bit dangerous behind the wheel of her golf cart(jk) but other than that shes wonderful doing business with .
Excellent customer service & great prices. The staff went above & beyond to make sure I had a unit that was the correct size at a price I could manage. They made me very comfortable with my decision to store my belongings at CubeSmart.
I absolutely love it. Marian was the greatest. Awesome customer service and very caring. I am new to town and got so much information on places to go. Would definitely recommend them to everyone not to mention thier hours and prices are very convenient.