I purchase auctioned units and so I interact with many different facilities and their employees and this has by far been the the best one yet. Charity was who helped me and she is definitely an asset to the place. She was on top of making sure everything was done correctly and handled it all very quickly but I didnt feel like she was rushing and trying to get me out the door. She is very friendly and nice to talk to. There was not one employee that I came in contact with there that wasnt very helpful and kind. I would refer anyone to this facility on that alone. It is not common and so I am giving a review of 5+ stars :)
Larry was very helpful, personable, and professional. I have no complaints with the sign up process or facility first time being here. I look forward to storing my things here and hope for a great experience!
Helped with cameras in a incident earlier this morning such nice ladies. Highly recommend they will keep you and your belongings safe!
Hello, I would like to let everyone know how exceptional 2 of the workers are here. ✨Charity and Bonnie.✨ Everything I needed to store my stuff turned my problems into solutions.i can put this behind me and know Im taken care of. I highly recommend smart stop storage...thank you for a great experience. ✨Charity and Bonnie✨
Its a nice clean storage unit. Very respectful employees. If you are looking for a good experience go to smartstop self storage.
Charity helped me out in getting the unit I needed. She made things go smoothly and easily. Very easy to work with. She has a great attitude and customer service skills. Glad she works there.
Bonnie and Charity you are both awesome thank you so much for your help today and saving me some money. This place was very helpful I would recommend to everyone. Again thank you so much. Rose
I had received great customer service from a wonderful lady named Charity. She helped me in all ways possible with getting a storage unit. I highly recommend Self Storage to anybody looking for one. Thank you again Charity!
Bonnie and charity from smartstop self storage are amazing. Very courteous kind and knowledgeable.they know what they are doing show respect and make sure they give the customer what they need.definitely recommend them. Oh did I also mention that they are total knockouts?😁
I give my experience with Smart Stop storage a five star rating. The property is well kept and the staff is amazing. Charity helped me get into my storage and her customer service is great. Shes easy going has a great attitude and professional. She explained the payment plans, rules and answered all my questions and concerns. I would highly recommend SmartStop to all my friends and family.
First and foremost, I dont normally leave reviews, but this place is amazing; boonie and charity where incredibly patient and attentive to my needs. Unlike others who are grossly misinformed about how businesses work, I appreciated how determined she was to help me. Big smile, outstanding service. Facility is in good condition. Definitely, Im gonna be here for awhile.
I chose this facility based off of the good reviews and they were spot on. Every single employee that I interacted with made this experience very easy for me to navigate. Charity and Bonnie were very helpful, quick and thorough with setting me up in my unit and Larry was very kind when setting up my reservation. This was a new process for me and they were honest and trustworthy which eased my anxiety about the whole thing. Would recommend time after time!
This place was a hot mess all when I first rented. They seem to have had a lot of employee turnover during the two years I was there, and if I was writing a review on the last 8 months, I tell you they were great. The new manager really came in and cleaned up like Mayor Goldie Wilson on Back To The Future. Good things are afoot at the ‘Circle K’
Charity and Larry have been super helpful. I moved here from California and I desperately needed a storage unit on hold. They agreed to work with me before i even got here and they were so helpful and informative through the whole process. The district manager was even in the office when i arrived I think her name was Laura. All 3 of them were so sweet to my nephew and I and we had no troubles at all. They made the process of moving just a little less stressful than it already was. Thankyou Charity, Larry, and Laura
I showed up at the property about 10-15 minutes before close looking for a unit Charity was extremely patient and very knowledgeable she walked me to about four or five units to show me the sizes and help me to make a decision that suited me best and she was very efficient and.knowledgeable. I did end up get into getting into a unit there with you guys. It was refreshing and I enjoyed the great customer service on not feeling rushed even though it was like closing time. Customer service like that is very hard to find anymore.Thank you Charity!Sincerely,M. Anderson
Would recommend this storage place to the world.......worked with Charity yesterday such a beautiful soul she is....was very helpful and a delite to work with keep up the good work😁
Larry did excellent and I appreciate his service
Bonnie and Charity were awesome today! I came in looking for some help to rent and I leased right away. Great customer service and really friendly people! Keep up the great work!!
5 stars. Charity helped so much
Charity and Larry were absolutely the best! Super informative and very helpful, plus super friendly and very welcoming! Highly recommended smart stop storage
My girlfriend recommended I get a storage unit here and I must say that thus far this place is awesome! I am very pleased with how polite the staff is and how much they are willing to work with you. More specifically, the woman named Charity that I spoke with, was more than informative and helpful. I will leave a more comprehensive review on this storage unit once I have some more time with them.
Charity has been an amazing light and a breathe of fresh air to us!! Our move has been nothing short of a disaster but renting a storage unit was the smoothest process!! And it felt good to have it feel like someone actually cared at the end of the whole process.
Charity was very friendly and helpful setting up my new unit, and made me feel she really cared that my stuff was secure. My only complaint is the narrow roads between rows of units could use mirrors so you can see if another car is coming around the corner. But a good experience, will continue to use smart stop storage!
I have been renting from this storage facility for at least 6 years and I keep coming back. Their prices are as low as any Ive found in town and the location is very convenient for me. Bonnie and Cherity are always super friendly and happy to help you. They give me a courteous courtesy call before late charges occur on my account if I havent paid by the 2nd or 3rd and I really appreciate that. They notice a lock wasnt on my unit(I believe my brother forgot to put it back on) so they locked it for me and called to let me know. Thankfully my unit hadnt been messed with. Definitely a noticable improvement in management and staff over the past few years. Thanks for the great service ladies!B099 Deanna
Absolutely love the service this place provides! I lost my key to my lock, thankfully Charity, Kelly, and Bonnie were so nice and helpful! Bonnie surprised me when she was able to get my lock out so fast! Thank you so much ladies for all of your help! You guys were wonderful!!
I would like to say that it is an amazing experience to come to the smart stop and know that the stuff I own is taken care of and they genuinely care about the people I have a son and they always engage she always engages with them says hello very well-spoken polite and her hair is to die for I do not have him anymore unless I appreciate the time and I think you guys should give her a pay raise. Her name is Charity.
Friendly staff very helpful it was an easy transaction
Absolutely best place to store your stuff at charity,Bonnie and Larry go above and beyond to make you feel like family while your storing your belongings with them
Bonnie was as helpful and nice as she is beautiful. Thank you for the polite assistance. Highly recommend
Shout out to Charity showing her love! She has made things easier with her kind heart, thoughtful words and professionalism!
I had a great experience it was quick and simple being helped by Bonnie and charity !! Didn’t have a car so they gave us a ride to our unit !
I have had my unit for about 2 and a half years, by far the best storage I’ve had! Very secure and easily accessible. Charity and Bonnie are always knowledgeable and helpful! I wouldn’t store at any other place!
They were quick and efficient they were nice and courteous I wish more people more like them
Larry was awesome. Super stream lined
The customer service here is amazing! Super friendly workers looking to do anything they can to help! Charity is very welcoming and has a great sense of humor!
Super helpful employees and a nice storage place altogether. The prices seemed reasonable as well. Highly suggest this place
Great Service .. makes sure property is clean and available, shows the customers kindness and someone is always available .. Great ladies Working goes beyond for customers..
They had all the room I needed for all of my stuff. Thank you, very cool!
Charity was helpful and super chill. Cool lady.
Price,location and hospitality cannot be best as well as very clean property they are the best
My experience with smart stop storage has been helpful. I would recommend them to other people definitely.
Very impressed with the staff that helped me with a complaint I had. They both were very professional and listened to me without being rude or interrupting me. Not only were they nice, but they were also very understanding. Im very impressed! Thank you Bonnie and Charity for all your help!
Great location, great facility, Great staff and cheap rates . I highly recommend!
Friendly, helpful staff and secure storage. Used these guys 3 years in a row now to store everything during the summer when I’m home from school and love them for their flexibility and good prices.
Larry did a great job today helping me with my unit
Charity was very helpful with help us find the right size space we needed.
Larry was so friendly, respectful and explained everything so well! He showed me my unit before we continued the leasing process and made sure my code worked before I left. The units are very affordable and I got my first month for free! Highly recommend!
Charity was awesome and very helpful with getting my situation handled. Other employees there could learn a lot from her.
Hi my name is Angeline more and I wanted to let you know that you have great customer service very secure space and I have referred you to a couple of family members thanks have a blessed day!
The best storage place Ive seen great customer service caring and very helpful thank Bonnie for all your help and the rest of you
The folks at Smart Stop have been professional, courteous and attentive. Im very happy with the service.
Moving was a breeze thanks to these guys. Quick and simple.
Friendly and fast service. I dig charity’s personality. The one thing I appreciate in the service world is knowledge of product. Saves headaches and time.
Had a great experience from beginning to end. (:
The driveways are about a foot too narrow to have 2 cars comfortably. Specially a u-haul truck or similar.I would recommend a different storage place with wider roads personally for u-haul trucks.Its doable.Besides that its a good self storage solution.
The two young ladies Bonnie and charity are great and have positive attitudes also very helpful great experience
SmartStop Self Storage will always be my first choice. As long as Charity is working you cant go wrong. Its always a pleasure doing business with her, very friendly and respectful. 👍👍
Charity was very nice and helpful! Highly recommend!
Charity and Larry were super helpful, by far the easiest storage experience Ive had. Thank you!
Would recommend, a very helpful and professional staff that has made my experience here very easy and stress free.
Charity was great! She made the experience wonderful. She was very thorough in explaining everything. Very nice and made the process very quick and enjoyable. I am very glad I chose to do business with SmartStop. I will definitely be recommending them to my friends and family.
Charity is awesome! Thank you
Made a stressful situation better with the wonderful staff they have here they went beyond expectation with offering to stay open a little late when I was moving and in a bind their prices are fair and the property is very well kept
Cherry and staff are very helpful and always willing to do whatever is necessary to make things easier
Their prices are decent. Larry who helped me set up my unit with them was helpful and kind.
Great facility! The lady there named Charity that helped us was very knowledgeable and professional. She got us all taken care of quickly and with ease. Highly recommend this business!
Quick setup, quick paperwork, friendly folks!
My first time renting a storage unit and was the easiest to get through the lady named Charity was knowledgeable about all her spaces available and very nice. definitely a great place to rent from
Once again Charity and Bonnie have went above and beyond for me I really appreciate the two of you. Not once but twice they have made sure I was taken care of and have what I needed. Thanks the two of you.
We have had business here for a while now. They always worked with us. The representative today made me feel so good. She handled what she said she would within a matter of minutes. Thank you. High 5 twice. Thank you
Super helpful people, great rates and super easy move in, they really helped our move go smoothly by making storage so easy. Thank you!
They are very helpful and very fast was in and out within 30 minutes Larry and Charity are the best will recommend
Good facility....Chasity is great and great personality
Larry was amazing! He walked me through the sign up process and showed me how to work everything!
Hi charity was very respectful and very helpful and did a great job. They have very great prices. Would definitely recommend them if you need storage.
The Bonnie is very helpful and friendly she took good care of me. The unit was clean and just what i expected I would definitely recomend SmartStop Storage
Its amazing! I love the respect that the employees have for there customers especially Janessa, she is very friendly always willing to check on you with out complaint or lend a helping hand when needed. I see this lady constantly staying busy at her job she is a great hard worker keeping the property up an customers satisfied.
Bonnie and staff were great, gave me a tour of the facilities and it was easy to make a decision because of the professionalism and services provided.
Charity did an amazing job i had to go in and pay my rent. She was helping a couple with their three kids before me and did an amazing job with welcoming them to the storage place. Charity was very friendly and knows how to 🐝 there for the customer. Thanks again and much love✌
I needed a small storage space with decent security. This place fit the bill. Larry and Chasity were friendly and welcoming. This facility is not climate controlled but that is not something I needed. I just needed “extra” garage space.
Larry was super nice and helpful. Got us taken care of quickly! Great service
Very helpful and friendly staff. Simple and easy to get threw getting a new unit. Very clean around the whole area which was a huge plus
Charity and Larry both helped me with any and all questions I had. Good prices, good employees, good business.
Absolutely am pleased with SmartStop Self Storage! The staff, specifically Charity, are super chill and very nice. Prices are not reduculous and are afdoradable not to mention the new customer deal available. Was really tight on money but needed sonewhere to store my things as fast as possible and thanks to you guyd for being available and affordable, i was able to do exactly that and havr my back seatback!ol....thank you again Charity!!! I appreciate your help so much.
I recently rented a unit here charity and Bonnie where excellent on accommodating me on what I was looking for this place has a great location and amazing staff and it also was very clean I highly recommend coming here
Very nice and helpful. Id recommend this place to anyone in need of a storage
Thank goodness for this amazing place. came through just in the nick of time. Charity was very professional and could relate to my situation. Thank you folks so much🤘🏻
Josh was very helpful in helping me find the right size storage unit. Very good customer service skills and very friendly. He very efficientand fast. I was able to get back to my work day.
Great service l!! charity was awesome helped me with everything I need quick and promptly.
SmartStop Storage has top five star professional people working for them like Larry, whom helps me with my storage concerns each and everytime I come in or communicate via phone. Again 5 Star for this Rep.Thanks, Rev. Dannell McNeil, Sr.
Very professional, knowledgeable, and respectable. Charity goes above and beyond, and still manages to maintain a personality reflective of leadership. 👏🏾👏🏾👏🏾👏🏾👏🏾👍🏾👍🏾
My company did not end up using SmartStop Self Storage, but in the process of securing options that fit with our unique and demanding storage needs Serenity and all the other SmartStop staff that we worked with were impeccable in their costumer service and willingness to go out of their way to accommodate our needs. Thank you again SmartStop for your great service!
The set up to get a unit is easy and Bonnie and Larry are nice people.
Larry did an amazing job! Best choice for a storage in my opinion
Larry helped me at the front desk. He didnt make me feel rushed and was very courteous and professional. Thank you guys!!!
Charity was very friendly and professional. Everything was explained clearly and in detail. Overall a very pleasant experience.
Larry was very helpful. I’m definitely gonna remain a customer for the long term as long as he’s there.
New customer really pleased with the customer service everyone has helped answer all my questions and figured out the right storage unit for me.
This place had a great unit in the size I needed at a really good price. Minor damage to the building but otherwise in good shape. Staff has always been friendly and prompt in assisting.
Chartiy Sullivan was a really good out going worker she asked all my questions helped me get the right storage I needed