The young lady with the blue braided hair did an excellent job. I wish I remembered her name but its been a while. She was friendly, knowledgeable, and helpful with my purchase of a gold and silver watch. Excellent service like this is why I return to businesses.

I Love Daktota, been dealing with then for 10 yrs, excellent service, Im sad they closed in tower city downtown Cleveland, smh..

Im a big fan of this store but, the last four times Ive wanted to shop here I had to wait over 15-20 minutes for someone to come back to the counter and still Noone showed up. No note, no backup, nothing. I spend lot of money with this company and its not a good look to run a business like this. Ill definitely be taking my business elsewhere.

Needed new batteries for two watches and a new band on one of them. Assisted by a very professional young lady that had me leave very satisfied.

Excellent service and fair prices. I needed 8 watch batteries replaced. The lovely salesperson was helpful, had all the right tools, batteries and skills. I’m very pleased!

They have a nice selection of timepieces. The guys that work there are professional and cool.

I like this company a bunch... I have bought a number of bracelets from here. I hate that the Richmond mall store closed, so this is my first choice now. Mentor is a little too far for me to travel. I absolutely love their sale and clearance items!!!

The staff was great.

Had a simple band adjustment and it was quick and fairly priced. The rep was sincerely nice and a pleasure to work with. I will buy my next watch from them now because of this great interaction.

Efficient, friendly and very skilled at Watch repairs. Great selection of watches!

Always give great service. Would recommend.

I personally like the unique design and overall durability of the two watches I purchased 9 years ago. Ive purchased a total of 8 watches since (as presents).

Great service... my new watch repair shop

The hours posted say 9pm. At 7:30pm, they were locked up!

Quick battery replacement.

The best watches

Replaced my battery in no time.

Nobody there

Boring

Love it

Fake