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The Old San Juan Jewelers
2705 Clark Ave, Cleveland, OH 44109, United States
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The Old San Juan Jewelers

Comments
Pr
Review №1

We just happened to stumble across this place after coming from another jewelry store which ring I wanted costed 199 there but here it was 89.00 same quality and everything.. The staff there is so friendly and bubbly and they don’t try to force things on you that they know you can’t afford, my man will definitely be back there to get me more jewelry lol Valentine’s Day is coming up

Ma
Review №2

I picked up my necklace and I don’t think I have the words to describe how beautiful it is . Thank you so much and I love it!!! 💘💎✨

St
Review №3

Awesome custom engraving on a watch. Great customer service!!

Rh
Review №4

Saw the business featured on TV and I was hooked. I like silver but I love my gold jewelry. Had several gold pieces that needed to be repaired and they were on point. Been married 5 yrs this year and my hubby and I will be upgrading back to gold bridal sets. Love it.

As
Review №5

I recently brought a wedding band, which was told to me that it was 14k solid gold and it stuck to an magnet took it to Odyssey which then found out the diamonds and gold was fake I was furious!! I paid 469 and was only able to get 400 back I wasn’t even able to get a full refund ! Which they had a full blown out attitude about their mistake I will never go there again !!

Da
Review №6

Great place! Called in explained i needed some links taken out of my watch. In and out in under 5 mins, great work, great price and extremely friendly. My long time Jewler closed recently back home, very exited to have found this place!

An
Review №7

Wonderful customer service!! Engraved a bracelet for me in a timely manner and fixed a charm on another all before Christmas. This is my new jeweler!!! Thank you and Merry Christmas

An
Review №8

Thank you Old San Juan Jewelers for fixing a broken brooch and helping me create a lovely new brooch from an antique button. Service was excellent, welcoming, and of technical high quality. Work was completed in a week and very reasonably priced. I will return in the future. Thank you.

Ra
Review №9

Alex is very helpful and gives great advice when picking out jewelry. She was very patient with me while I was deciding on what exactly I wanted. I absolutely love my ankle bracelet. Thank you

Ka
Review №10

I took a Hamilton watch to 3 different shops to get it engraved...all told me they couldnt for whatever reason...until I went to San Juan. They said no problem and that it would be ready in 2 days. The staff was extremely helpful, professional, and took great care of the watch! Also incredibly affordable for the amazing job they did. So happy I found this little gem.

Di
Review №11

Great staff, great atmosphere top notch customer service! Won’t go anywhere else.

Ph
Review №12

They are the best. Everyone needs a jeweler they can trust. They do repairs on site. Rare to find in Jewelers these days. I had an onyx ring and I cracked the stone. They were able at a very reasonable price to find a replacement and make the repair.

Pe
Review №13

I am Absolutely in love with this place and the excellent service I just received from the entire staffBut Elissa went well over about and beyond for meNot. To mention this place has the absolute hands down most beautiful jewelry seen

Er
Review №14

Absolutely love it here!!! Always the best!!!

Ch
Review №15

Alyssa and Alex are both so friendly and helpful- this is the only place I’d go from now on!

me
Review №16

I’ve always gone to this store for whatever I need, I will say one thing it’s good to have a group of very professional people working and attending to you like you matter as a customer.

Kr
Review №17

I adore this place! Even though both myself and my husband have had minor sizing issues (on our part) with the rings we bought here, the staff went above and beyond to make sure that we got exactly what we wanted and everything was made right, at absolutely no extra cost.Not only do they have a very broad selection of styles in-stock at extremely reasonable prices, if they dont have exactly what you are looking for, they will make sure they find it for you.My absolute favorite thing about this shop, is the fact that it is family owned by very considerate and genuinely good people that love their community, and value every customer as if they were family.Great prices, awesome people, what more can you ask for?They are always my first call for all of my jewelry needs.

Åł
Review №18

They supposed to give me 224$ for a gold chain and they gave me 150 instead thats not ok I paid 587$ for it

Ni
Review №19

I love these guys! They are reasonably priced and customer friendly, as well as being a family oriented business!! They do EXCELLENT repair work as well!

At
Review №20

Got my Scorpion charm back today!!!! Woohoo so happy, they did a great job, looks how it looked when my hubby got it for me!! Thanks so much for such great work! Se pasaron!!! And of course my new ring hubby got for me posted a picture but not sure what happened. Thanks mi gente! You guys are great!! God bless you all!! New post 4/7/21Just want to say thank you. Purchased a chain with my nieces name and she loved it. You guys are great.

Ro
Review №21

Had a great experience with Old San Juan Jewelers. They were friendly, engaging, thoughtful, and considerate. I would definitely go back!

Ev
Review №22

Beautiful jewelry the service is great it feels homey

al
Review №23

Family owned and operated. Servicing the Cleveland Ohio area. The best and affordable repair service in town.

Is
Review №24

They fixed my chain, cleaned it, along with another pendant I brought in to be cleaned, in under 10 minutes and for under $5. I wish I had taken a before and after photo of their work. Ill be a repeat customer for sure.

Ca
Review №25

Excellent service from the beginning and too the end😊😊😊😊😊 thank you!

Ka
Review №26

I had 2 vintage ladies Rolex watches that needed complete overhaul. After reading all the reviews on Google, I decided to use The Old San Juan Jewelers,. Im so glad I did. Revoke did his magic. I have 2 brand new looking Rolex now. Thanks Revoke!

Ja
Review №27

Best place in the world to go buy some gold

Ty
Review №28

My fiancée loves her engagement ring defendly going to be a repeat customer 👍

Fl
Review №29

Lovely staff professional and fast.

V.
Review №30

Very friendly, efficient and accommodating.

Ma
Review №31

I loved the jewelry very good presios and the most I liked that the yrato is first. They please you, help you choose and treat you with kindness and courtesy.

Ra
Review №32

Super good customer service 100%

Information
36 Photos
32 Comments
4.8 Rating
  • Address:2705 Clark Ave, Cleveland, OH 44109, United States
  • Phone:+1 216-961-1347
Categories
  • Jewelry repair service
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry engraver
  • Jeweler
  • Jewelry store
  • Watch repair service
  • Watch store
Working hours
  • Monday:12–5pm
  • Tuesday:12–5pm
  • Wednesday:12–5pm
  • Thursday:12–5pm
  • Friday:12–5pm
  • Saturday:Closed
  • Sunday:12–5pm
From the business
  • Identifies as women-led:Yes
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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