I went to this salon for service before going out of town. I was initially impressed with the service and low wait time. Employees are respectful within reason. The young man that did my pedicure and gel polish was efficient and polite. The older man that did my nails seemed just as efficient. HOWEVER, 4 days later all of the gel polish came off of my nails and one of the fill ins was cracked. I called and told them what happened and that I would not be able to return until the following week (out of town). Upon my return I was told I would have to pay because it was over 3 days. I have no problem paying but I Do have a problem with shotty work and NO accountability. Things happen. FR FR. I’m cool on this spot. I would not recommend.
The absolute best pediatric ever. Andy is a true professional who tAkes pride in his work!! He is detailed and meticulous!! Excellent i wish i could give more stars!!
My nail tech really took time with me I was truly satisfied with my pedicure and manicure, this was a treat for me, thank you John.
Always a pleasure, always 🙏🏻☺😊I love all of the operators
Never ever go here!!! Don’t waste your time or money. The staff is extremely rude and unprofessional.
While this nail shop is clean and professional looking some of their work is subpar. I decided to visit since my normal nail shop wasnt open and I went to get my nails done. Im glad to say I wasnt sitting down long before I was called by a salt and pepper haired man(late 40s) he took my request for a short Almond nail style he worked fast but when everything was said and done I dont feel my nails were worth the 37 dollars. Around the edges werent filled completely and the acrylic was a thin layer which made my nails look and feel uneven. I had to repair them at home because if I left them as they were Id be back in that nail shop in a week and its a PANDEMIC out here I came to treat myself not be ripped off.So three starts from your local guide,here is my take away. Pros and Cons.Small wait time(even with 8 people already in the shop getting work done on their hand and feet)Fast work(while that is partly a good thing in this case he didnt make sure my nails were filled completely or even)Clean establishment(it was well lit and didnt have a strong smell)I hope everyone else at least can gather if they wish to go here for their nails.Ill post a before and after pictures of my nails.
I will be using envy nails for now on. Clean, comfortable, busy but i didnt have to wait for a long time. And my hands and feet look great!!!
I’ve been here 3 times and seen 3 different techs, each time acrylic was too thick and my nails didn’t even last 2 weeks. I paid $75 for short nails that did not last and were extremely crooked. All around bad experience. Will never go back
Just all around rude. My first couple of times there were pretty cool. But there is no ump they don’t say welcome or anything when you come through door. They just call your name and tell you what number chair to go and sit it. I won’t be going back.
They seemed nice at first, but the whole customer service is not a priority of theirs, for sure! They need to incorporate the proper customer service with other services that they preform!
It was very clean, good service, they have friendly tech 😀 it was quick stop for me on my way to work 😀
Awesome service thanks to John and his mom great team as well.
They just move super slow like slowwwwww and skip ppl who have been waiting for hours
They were polite and they did my nails the way I wanted them done not just something to bring you back in a week
Very professional great job on my pedicure and nice and clean
The owner messed up my nails. I went back 4 days later the son said the would fix free of charge. I waited over a hour finally get in the chair he fixed them and changed me a additional 29.00 for a polish change and was very rude when I inquired about the price and told him it was his error. All the while his wife is yelling from her station while she has a client. Will never spend my money with these clowns again
Best pedicure Ive ever had!!💖 very great customer service and takes time with great service
Just a quick question, do I have to make an appointment now that covid is around? Or is there still walk-ins?
Never got in over 2 hr wait
Like the shop. Very good service,only place I go.
The staff is very rude please do not support they do not appreciate black business. They don’t even greet people as they enter the establishment. I would not recommend this business.
Always great service.
They are great
I was there for an 1 1/2 waiting for Maria who is awesome and always does a wonderful job. Her work is perfect and I didn’t mind the way. I was coming in to have my nails soaked off and then a new set. Instead of soaking my nails off linda decided it would be a grand idea to rip them off of my fingers because “soaking takes to long” I left and went to Infinity nails located in bedford where I highly recommend. You want great customer service go somewhere else.
I got my nails done by Envy Nails after one shop was way too far and not worth the inconvenience; it was recommended by a friend. Then when I tried to make a appointment at another nail shop, their hours were So funny... I gave up after a second try of trying to get them done their. But Nevertheless, I took the time to read reviews and look at some other nail shops and seen Nail Envy. I was doubtful, but the young lady who did my nails was very pleasant and funny, asked me what I wanted done- wasnt trying to push other services on me, told me the price of what I wanted done, and last but Definitely not least... she did such a good job on my nails. Will be back f Sure 😁💅🏾 ( My nails were done 10/19/19)
Very professional atmosphere
Ive been going here for years and theyre always nice and professional. Decent prices, usually not too long of a wait. I always request Linda because my nails are weird so she does them the best and they last the longest
I went into this shop with high hopes and I was seated with an older male. He continued to tell me that my nail length is ugly and that he couldn’t do what I wanted. He missed my fake nails with the paint and didn’t paint most of them along with making my nails lumpy.
I was very pleased with services rendered at Envy nails. My nail technician John was excellent. The atmosphere was good as well. I would recommend my friends to go there for services
The place looks great and the employees are nice. I absolutely love my nails done by Maria. For a professional experience I recommend this place!
Destiny is the best. I love the way she does my nails.
When I say I love my nail tech. I mean it. Maria is consistent, friendly, helpful, and professional! Its not often you see African Americans in Oriental salon but she is a please give surprise. As women we are picky I promise you she wont leave you disappointed. I highly recommend her.
The Owners are Husband and Wife. The Husband was Cool, the Wife is Rude. And, the Guy named John, I think Hes their Son. His personality is HORRIBLE! The Shop itself is nice. And, the Lady, who actually did my Nails, Mary, was nice.
There is quality service here. I have gone there in many times in the past, I especially like the owners work, he usually sits towards the front of the salon I dont remember his name. People also rave about the pedicures given here. Its a small little place but its quality.
I love coming here ! Maria Brown is fantastic!! My nails are always shaped beautifully. The customer service is great. I travel a great distance just to see her. You have to check her out!
Great, fast service. The male Technician was knowledgeable and professional.
I just left there yesterday... I saw the man at the front be so rude to a client that I couldnt take anymore watching the abuse of clients. Sadly enough, the other techs supported the rudeness. After I walked out, he told me that I would just come back again anyway... it was truly sad to watch such a terrible attitude towards the people that make your business run. The prices arent any better than anywhere else anyway and the wait is usually long.
John did such an amazing job on my pedicure! Very friendly and professional! Well worth the trip here!
Do yourself a favor and NEVER go to this “nail shop”. The man that works in the front is so RUDE, he smokes cigarettes and doesn’t wash his hands before he touches you it’s absolutely disgusting. The wait it not worth the terrible service. I was waiting for 20 mins before they told me they were closed and not taking anymore in the rudest way! I wouldn’t send my worst enemy to this place and TRUST the word will get around. Horrible Service!!!!!!!!Don’t spend your money here!!!
Just had my aunt call the place, because their service toward me was disrespectful. When my aunt asked why was I treat in a disrespectful way when all I was trying to do was get my nails done and they said they can treat black people how ever they want. I just don’t understand why this shop has such disrespectful people working for them. And why are you charging me for a shape that I wasn’t charged with the first time I’ve got my nails done here. Clearly this staff don’t care how they treat their customers
There was not a receptionist.Signed my name and waited 20 mins without anyone saying anything.I just walked out.
Marie is a great nail tech and she does the best pedicures.
They don’t use enough acrylic so the nails break very easily definitely if you get long nails like I do
I love thi salon
Thanks Maria! Your skills are top notch. Whether its a request or free hand you always Ace it.😍
Sloppy work. Nice people but I got a terrible fill-in. My nails weren’t filed. Wasn’t what I’m use to getting done.
I always receive great service here. My nails always look great and last more than 2wks even though I work in healthcare and Im frequently washing or using hand sanitizer. The shop was recently remodeled and it makes me like this place even more!
Elizabeth knows how to give a 5 Star pedicure ... she is an amazing young lady that delivered exceptional service! Keep up the great work!
Been coming here for years. Will not go anywhere but here. Great work and customer service. Very welcoming.
My last visit was horrible there.,but I decided to try them again. This time I had Mary who did a great job.... The owners daughter is very rude! She has no business working around the public.
Exceptional service!!! I love this place, Ive been coming here for years. Maria is one of the best nail techs Ive gone to. Shes fast and very personable. The quality of service she provides is amazing. She feels like more of a friend than jus a nail tech. Would definitely recommend anyone to check her out. Her station is the 4th on the left side!! Go see her asap!!
Been going here over 5 years used to get my hands and feet done by Larry but he moved on to open his own shop.....now I go to Jon and he is amazing with his handsome self.
I have not got my nails done here but you can never make everyone happy its so sad 10 people will post a bad experince when only one will post a good so im post good because its not for everyone just go somewhere else and complain
I love going here, Linda is the best.
Pretty good. Didnt have a long wait. Prices are competitive.
They talk about they customers in they language and they are very rude and can be rough on your hands and feet. The father or husband he cant do nails at all!! I would suggest that people find a place where they dont have to deal with the rudeness. Will never go back there again and its that bad!!!!!
Absolutely awful. The guy was in such a hurry to get me out, he gave me the worst set of nails Ive ever had. I asked for round and all of my nails were different shapes and lengths. Did a horrible job painting them one solid color. Had to repaint at least three. I never rate places but I wasted a lot of money at this place and I wont come back.
The service is decent and the building is clean and organized. Prices are responsable and the staff seemed friendly. I normally get powder acrylic color, which they don’t offer here so I went with gel. It lasted about two days before it cracked, kind of disappointing.
Great service love the way John does my nails beautiful!!!
There was horrible service. They kept drilling to where I now have a scab on my finger. They also busted my sore open and cut my nails crooked and charged me extra for no reason and also did horrible designs to where I had to fix them when I got back home.
Terrible Awful Horrible customer service!!!! Not a single employee is friendly or inviting at all. Poor nail service as well.... My nails acrylic is not even, My nails are not the same length 😡, Even my paint was applied poorly. My pedicure was mediocre at best. Only put 5 stars so this would be seen DO NOT WASTE YOUR TIME!!!
Needs more nail techs. Great work bust super long wait times.
Kinda a long wait but their work is good
The owner has the worst attitude...terrible wait times don’t spend your money there
The best customer service ever!
This place is good but the waiting was a little long but the nail service was good
This place so amazing, wait time can be long sometimes but worth it
They need to hire more nail techs for one, two I came there for a fill in and pedi after I was called and my fill-in was almost complete the tech had the nerve to tell me to come back in two hours for my pedicure because no-one was available that pissed me off I will never go there again
Thanks Mary for a beautiful job on my nailsIt felt so good to be pampered instead of doing the pampering lol I will be back!!
Maria and Linda are the best nails done exhs here...dont let anyone else touch your fingers
The ONLY person worth seeing up there is Maria and I wish she’d start her own shop. The new owner is COMPLETELY RUDE! I waited forever for Maria which I didn’t mind at first because the shop should be called “Maria’s”. She gets so much business because she’s SO kind and does EXCELLENT work. I’m talking Nails on fleek and they stay on lol. But people who came after me were getting in and out so I kindly said to the (God keep me from inserting nasty words here) *clears throat “owner”, “I’ll take the next available because I’ve been here forever.” He basically played dumb with me, no smile just this rude ugly smug the whole time and never gave me a real response but people just kept going before me that came in after me (mind you they DONT, or at least didn’t at that time, do appointments so EVERYONE was a walk in). Before I finally just got up and left after waiting another hour after the first two that I waited for Maria (and no I’m not exaggerating) I let the manager know, clarified that he was the new owner (before I just completely boycotted the place) and left. At no time was there any compassion or kindness or even just good customer service. He could’ve just said “Oh sorry for the wait, I’ll have the next free technician take care if you.” And BOOM I would still be a customer, but never mind. It has been about 6 mos now and I hope Maria has removed her name from that negative place or at least hope they’re under better ownership. They’ve had a few new owners over the past 8 or so years. I for one will never go back unless I can make an exclusive appointment with Maria or they get a better owner. I don’t know that owners name but he’s an Asian guy, tallish maybe, normal build, with glasses like another review says. Though they’ve never really been completely satisfying in customer service no matter who owned it, this is the only time I’ve been compelled enough to actually write a review and it’s not a good one so that’s unfortunate. At any rate, I wouldn’t recommend going here unless you’re prepared to wait for their BEST technician and absolute kindest person in general, Maria.
I absolutely love this place! I have been coming here for 10 plus’s years now & I have no complaints. Everyone here is so good at what they do & it’s beautiful inside nice & clea, they are fast so the wait isn’t to long. My go to are Linda Maria & Mary for my nails I always get different shapes & they always make sure they are perfectly shaped for me! John is the only one I let do my Peds only because I get very bad ingrown & he gets thm & takes his time & make sure it’s done right! Ppl always compliment my nails & I love to tell ppl about the place I get thm done! I highly recommend them♥️♥️♥️
I wanted stiletto and she told me she hated doing long nails and then made them coffin. And my nails still wasnt shaped properly.
Beautiful salon, excellent work, and great customer service!
I got the best pedicure by this young man.....jeez he knows his way around a foot!!!!!!!!
Seen this all so often rude they were upset because I didnt like the way they old guy up front did my nails gave them a second chance and I guess his wife was who I got today she halfway polished my nails and I will never be back terrible customer service and just representation of the correct way to conduct business wish I wouldve read the reviews before my visit to the do called establishment disappointed and will not spend my money in places that dont value me as a person
Ask for Dayna. Shes awesome!!
A good place to go for nail beauty.
I love the way they did my eyebrows
I love the service however I left my keys up there and was calling them today to ask them to put them up until I could come back for them and the phone line was busy 🤦🏼♀️ Im so annoyed right now. Ive been calling for 2 hours now.
Only giving a one because I have to. Very rude employees very rough with ur hands my cuticles were hurt for days because of the old guy in the front he’s Very Very rude. NO CUSTOMER SERVICE AT ALL.
Had me sitting for 2 hours to say we are about to close do you want your feet or nails done, Cant have both. The worst service ever, Dont know how to provide customer service. I will take my 65.00 elsewhere.
First time thereGood service
They did a great job
No complaints .Fast, efficient, nice results.
One of my favorite salons!
Maria is very special to this place because if it wasnt for her i would not spend my time or money here . It probably wouldnt be so bad if they made appointments but i think the rest of the employees in the shop cant stand the fact that they would all be made with maria !! LOL
They do great nails
My nail tech was terrible she couldnt figure out how to hold my hand to paint my nails then lets not talk about the electronic drill! The sides of my fingers are so sore and using the regular finger nail file was even worse her and attitude didnt make it any better!
Love the fast service
Today was my first visit and it didnt take long. I was in and out.
Very good place