Needed to size a ring ASAP.. Everywhere I called said it’ll be 2-3 weeks, Mr. Keller’s did it same day and done in a few hours! Solid energy, good people! Check him out! Thanks again! You’ll see me again
He did a great job on my ring. i will take my jewelry to him again. very friendly and his wife also very friendly.
I saw a google review that said Keller’s is the only place in Cleveland to get a ring resized the same day. That review was the truth! I needed my ring and my husband’s ring sized right away and the rings were done in 4 hours!! Great experience, great customer service, reputable jeweler…highly recommend!!!
Needed a ring sized and ran in there w my daughter after being told it would be weeks to have it resized, he had the ring done within 30 minutes and was so sweet to my little girl! Thank you so much my ring is perfect!
Worst place ever They try to overcharge you for their jewelry and grills I will never occupy my time or Money here
Fixed my ring and I got it back the same day.... great customer service
If you want a ring resized quickly with high quality results at a very fair price, then go to Kellers Jewelry. I took my wedding ring for a resizing at another jewelry store, and they said they would resize my ring for twice the cost of Kellers with a five times longer waiting time. No joke! Then I took the same ring to Kellers and had it done the same day at half of the cost. Plus my ring still looks great. Thanks Kellers Jewelry!!
Tommy fixed my broken necklace quickly and efficiently - it was a tricky fix and he nailed it. Absolutely would recommend this shop for purchases or repairs. Thank you!!!
Tommy really knows great customer service! I took my family ring from my grandfather to be repaired after the setting fell out and he was able to fix it and get it shinier than ever. Will definitely go back for any other needs I have
Good business man !! Helps people out ! Get your grillz done wit him
Came in here to get some links taken off my watch, and the owner was kind and helpful. Come check him out he has a great variety of jewelry and great deals on custom grills!
I was searching everywhere for a gift for my girlfriend everything was closed but I found this place on Google Map and it was open . I dont know the name of the guy but he was friendly I appreciate what you did for me and thank you for choosing a special gift for me.THANKS ....kellers jewelry... especially on this time which is something for me to remember for the rest of my life.
Owner is an Awesome guy ! Very fair and willing to work with you ....... unlike a lot of Jewelers in the area! I would recommend this business for and your jewelry needs ! You can’t go wrong here !!!
Just the other day, I had the pleasure of dropping in at Kellers to repair the missing diamond in my wedding ring and find a great anniversary gift for my wife. I hoped to give my business to a local establishment, not one of the enormous jewelry chains like Kays.The moment I walked into Tommys store, I was greeted by a friendly smile, great conversation, and an attentiveness to what I was looking for that allowed me to take care of both needs very quickly. While not a huge selection, Tommys jewelry assortment was perfect. My wife and I have gone to tons of large jewelry stores looking for pieces that fit her particular tastes, and countless times we always leave never having found that perfect piece, which is surprising considering her tastes are in no way outlandish. Within 20 minutes of entering Kellers, my ring was scheduled to be picked up the following day and I had the perfect necklace and pendant, something my wife had been looking for in all those other jewelry stores but never found. It was outstanding, and better yet, the prices were great.The following day, I stopped by and picked up my wedding ring. It looked good as new, better than it had in years. Tommy even smoothed out some of the nicks in the band and polished it. And my wife loved the necklace and pendant. 5 stars all the way!My recommendation, stop by Kellers Jewelry and ask for Tommy. Hell help you find the perfect piece no one else seems to carry and do a great job on repairs. If you need something else, just ask. l got the impression that if there was anything he could help with, he would.
I took my grandmothers engagement ring that I never take off (obviously very special to me) to have the band repaired as it was cracked in 2 places. I could not have been happier with the result and service I received. You cannot tell the ring was damaged or repaired at all. It was finished in less than 24 hours. I was helped right away and the man was very friendly. I am so thankful for this experience and recommend this place to anyone who needs jewelry repaired quickly, or has a piece that is extremely important to them.
Was referred to Kellers through a friend at work, and couldnt have been happier with the result. Looked around at multiple other jewelers for an engagement ring, and this was by far the best. Tommy explained all the different parts that went into the ring and what would make it stand out. My fiance absolutely loves what he made for us. We found a better ring then what I had see elsewhere and it was less cost. Highly recommend
My fiance and I went into Kellers to purchase a grill. The owner Tommy was there and he took care of us explaining the procedure and turnaround time. Came back 3 days later, grills was ready, they fitted and we were so pleased with the service that two weeks later, we came back and purchase our wedding rings. We will definitely be back, thank you Tommy!!
Took my engagement ring to be sized up and couldnt be more excited with the result. The service was fast, friendly, and affordable!! Support your local small business owners. You definitely wont be disappointed!!! Thanks again, Tommy!!
I called the guy asked me how much a chain weighs like I’m a human scale... unbelievable.
Honesty, caring attitude, accommodations for the customers, very respectful individual !
We had a great experience buying my husbands wedding band. Tommy was very helpful and friendly. Its obvious how important the customer is to him! Definitely recommend.
Just went in for a quick ring guard, however, the owner was there and this guy is amazing. Very helpful, friendly and outgoing. Definitely would recommend for your jewelry needs!
I stopped in to turn in some gold and was very pleased with the service(quick and nice). I was very happy with his honesty and gave me top dollar. I would definitely recommend Kellers to others. I know I will be back.
The ONLY place I have found that you can still purchase your highschool ring, even if you graduated decades ago!! Very pleasant and helpful.
A gentleman working there sized my ring that was my grandfathers. Great job, and done in a couple hours!!! Thank you!
The ONLY place in the city I could get a ring resized in the same day. When I told Tommy the circumstances, he actually resized it in less than 2 hours and for no additional price. He was very professional and patient while I determined exactly what I wanted. I would definitely recommend Kellers Jewelry.
Super unprofessional. My father went in today to ask about selling diamonds out of a ring because he didnt want just the gold weight value. The disgustingly rude man behind the counter asked my dad how much he should give him for it without even weighing the ring or asking about the diamonds. My dad asked how much it would be worth and the man pretty much said you tell me.. What a dick. Now I know why that place is always empty. Goes without saying he took the ring and left. Never again.
Straight to the point and didn’t jerk me around. Repaired and cleaned my jewelry in same day, and sold me my wife’s wedding ring. Really came through for me.
Came in to fix my anckle chain. And to have a battery put into my watch. Had problems opening the back of my watch. Did not stop working on it until he had the back opened and put new battery in! Great Customer Service!!😁
I was just in this store today around 11 a.m. to inquire about replacing a stone. Once your son came to get you, you stood at the door and looked at me as if I was bothering you. When the conversation began we were discussing the stone being a diamond or cubic zirconia. Under our impression, the stones were diamonds.The only reason that it was brought up being purchased in a different country was because of different regulations and laws that exist in the USA that dont exist in underdeveloped countries, of course you shut me down abruptly. Your hostile demeanor wouldnt even allow me to receive the informatiom about what could be done with the jewelry place that we purchased it from. I informed you that I was asking general questions and you continued to be rude(asf) and tell me Im not talking about nothing and I wasnt listening you. I have no clue how you are still in business because of reviews state that this behavior is the norm with you. Oh! The grills... I am so annoyed at my interactions with you today, I dont know what to do. Thank you for letting us know our ring purchase was not what we were told however I am more furious with stopping in your place of business than the ring. And to think, I was eager to support when I was greeted by his son however I wish I WOULD!
Went there to purchase a grill. I had a picture of the one I wanted and the owner assured me that he could do that. About a week later, I picked up the grill... It was nothing like the one I had paid for. In addition, it didnt even fit right. I told him and he said he couldnt do anything about that one but hed give me half off if I wanted to order another one. I asked if he wanted to just buy the bad one back and his reply was what am I going to do with it? I have no use for that thing! AWFUL SERVICE, AWFUL ATTITUDE AND AWFUL WORK!!! I wouldnt recommend this place to my worst enemy for a grill!!!
My friend and I went into kellers for a grill,the owner was there and he help us and he was wonderful,he gave us all the information we needed.It took only 3 days to make,the design was great and it fitted perfect.We were so happy with grill,we decided to buy our weddings rings from him.Thank you Mr Keller for everything we tell our friends and family all about you and your store
Tommy is completely kind and professional if you have jewelry needs go to Keller’s on Lorain 💯💯
Mr. Keller is one of the most personable and talented jewlers I have ever had the pleasure of doing buisness with. He was very helpful and was glad to be thorough throughout your whole experience, my grill is more beautiful than anyone could have hoped. 10/10
Best grill ever appreciate you bro
Went in for a battery replacement, came out with a new battery and a Diamond Band for my husband.Thank You Tommy
Very satisfied with the service that was provided, would recommend to anyone who is looking for grillz.
Bought a grill from there worst ever I dont even think it was real gold lol maybe gold plated definitely not solid gold take my advice dont go there he does not know what hes doing PLEASE LISTEN!!! Any good comments on here 100% he wrote you will be sorry you went there no respect for the jewelry business PLEASE PLEASE Find a different jeweler for your sake... You can tell how cheesey the comments are lmao so fake like when people in commercials try to act like there not actors wow nobodys buying it Keller...
Coming out of Newport,Ark!! I can say by experience and in person if you are looking for a grill or jewelry this is the place to be.
Pretty nice and helpful place!
Disrespectful ! Didnt want too answer questions, laughed In my face, unprofessional....
Owner is a liar google him do your research see what people say.
I need two see yall
Horrible customer service
Yessss