I always use T.A.P.They do excellent work. I had both exhaust manifolds replaced this visit. Some of the manifold bolts broke off as is Usual for a 5.4 Ford engine. They drilled them out no problem. The price for everything was very fair for what I got.The only criticism I have and I really hope this is corrected is that they apparently do not cover the seats, steering wheel ETC.My drivers seat was very Greasy and the left arm rest and steering wheel were covered in grease. Please start using plastic seat covers and steering wheel covers. I have ran several heavy duty truck shops over the years and know that plastic seat covers come in a roll and steering wheel covers are only few cents.I will return to them for my repairs but I do hope this is corrected.
Had SUV towed to TAP Automotive and within 2 days they had it diagnosed and repaired back to 💯. The staff is very friendly and courteous. Had alternator belt exhaust tube oil change work done and extremely happy I chose this shop for the repairs! Highly recommend for any of your automotive needs!!
Hey Louisville peeps, if you need to have your car serviced, give TAP Automotive a try! Tate Place and his team are honest, hard working, and provide wonderful service. I appreciate you guys and wish you much success in the future!! I will definitely be a returning customer. 😊
I called TAP bc they were referred to me by a friend. I needed a water pump put in my car and they took great care of me and my car. Every where else I called told me they couldn’t get me in for weeks even months and they got me in within 2 days! I had my car back 24 hrs later and I couldn’t be more pleased! The shop was spotless! Everyone I talked to really sent I to care and that goes along way. I asked them to keep it within a certain budget and they did even better than that! I cannot express how happy I am with the people at TAP! If you are needing some work done on your car please I strongly suggest you give these guys a call they will do right by you and your money! I’m not getting paid to say this it’s just how I feel about this place.
Professional, friendly, clean, great and thorough service, job completed in a timely manner, gained my trust and I’ll be using this company from this point forward to do whatever work needs to be done on my vehicle.If you need any type of service or repair to your vehicle, give them a try, you won’t be sorry and I have no doubt you will make them your permanent place as well!
It is owned and operated by a very good friend of mine. I have worked for him in the past and he is honest and up standing. I will absolutely be using him for all my service needs and recommending him to all.
Very kind. Very knowledgeable. Very fair. Good people. Plus who wants to go to a franchise when you can support a local business?
My experience with Tap was not good I am a used car dealer the son owner of Tap call me ask me if I would be willing to bring my SUV for them to check out for purchase. The Father which is the owner checked out my SUV and tried to beat me down on price we could not come up with a deal so he pulled it out of service Bay and I went back to Louisville on the way back my hood flies open and bust the windshield and bent the hood I call them back immediately and they told me they was not going to do anything and the owner was the father offered to fight me if I came back to the business between 8:30 and 5:30 so Im out about $900 for bringing my SUV over for them to check out . A very bad experience for me
The new owner is trustworthy, which I dont say about many people. The job was done well and in a timely manner. Im a customer for life now!
I have been having a power drain on my explorer for over a year now. I tried manually figuring it out for the longest time. I asked if they could take a look at it. They did and got rid of the drain in less than a day. No more dead battery for me. Would recommend them again!
The new owner hasn’t changed anything. The service is just as good as before, if not better. I highly recommend using tap!
The team listened to us and adressed all our problems. They are professional and courteous. Thank you for everything.
Great company! Very timely, professional and affordable! Will definitely recommend!
My first impression was personable and I found out quickly they were both honest & reasonable. Teresa always answers the phone in a very friendly manner. She is always willing to help with any questions you may have & if she doesn’t know the answer she will find out and get back with you. My air conditioner went out and that’s why I went to The Automotive Professionals. They gave me a price which seemed extremely high, but after comparing prices they were right in line with everyone else. I chose them because of “Kyle”. I felt that I could trust the company and service because of him.Thanks to the crew for getting my car up & running. You have a customer for life.Kathleen B
Honest, professional auto mechanics that have always taken care of us and saved us where they could save us. Love these guys and would recommend them every time.
A great place to go to get repairs done on your vehicle and they are nice an professional
They are awesome!!! Those guys helped me get back on my feet as quickly as possible! If u got car problems take your car there!!!!!
Tap automotive is the only place I will take my cars to be serviced. They are unbelievably honest, and priced more than fairly in regards to their competition. They will not throw the kitchen sink at you in terms of what needs to be done with your car, but will give you their findings and prices, and then tell you to get back to them. My grandfather used to say that a man will be ok in life with two things... An honest mechanic and a good barber. Well, now I just need to find a good barber. Lol. Love these guys. Cant say enough good things about them. Ill never go anywhere else.
Found what was wrong and repaired the problem in a very timely matter. Was so happy now have ice cold air so awesome 👌 thanks so much
Great folks at T A P AUTOMOTIVE Excellent work quick in-and-out one day I would recommend to everyone
This place is my go to home repair shop for my car. I came to them with a long list of things I wanted done, and they gave a hell of a good deal for the labor as I already owned all the parts. Brought them the car/parts and from the time I got out of it I was greeted and treated like family. Nothing but positives. They kept me well informed, they treated my car amazing, they didn’t hot dog it or do crazy stunts like previous shops.FRONT OF CARSPC Upper control arms (adjustable)Struts (OEM Blistein Self Leveling Electronic)Springs + Buffers (1320)Tie Rod - innerTie Rod - outerFront Lower Rearward control armsFront Lower Forward control armsFront ball jointsDismount/Mount and balance new tiresREAR OF CARShocks (OEM Blistein Self Leveling Electronic)Sway bar (Eibach)BWoody Control arms Upper (on car adjustable)BWoody Control arms Lower (on car adjustable)BMR Toe Arms (on car adjustable)Spohn Trailing Arms (on car adjustable)Springs + Buffers (1320)Speedlogix Rear Lower Perch Control ArmsRear Upper Forward Control ArmsHHP Differential Pinion Support Bushing (Solid Aluminum)BMR Rear Cradle Bushings (Solid Aluminum)Stop tech Braided Stainless Steel Brake linesDismount/Mount and Balance new tires4 Wheel AlignmentWhen I got the car back it drove amazing. No more wheel hop from a dig, and once the tires are warm rolling runs stick like crazy.
Great place to get your vehicle serviced! Very friendly staff and they keep you up to date on your vehicle. Will definitely go back!
I absolutely love Teresa and Kyle they are amazing they always keep me informed as whats really going on with my vehicle they dont have me spend money thats a necessary I will always take my vehicles to top as long as they are there I even spoke to the owner who took over a couple years ago and he is very involved in his business now and I can tell it is flourishing and its a great asset to the Clarksville area
The crew went above and beyond to get my truck repaired and to find the additional parts I needed.
Great customer service, fair prices and fast!! Definitely coming back.
For someone like myself who knows absolutely nothing about car mechanics, it provides such a peace of mind to have someone I can trust to take my car to. The company is run top down with integrity and honesty. They never try to sell you something you dont need and they always deliver what they promise. I wouldnt take my car anywhere else!
Very professional and thorough! Ill be taking vehicle there from now on! Very nice People!
Good people and good prices thanks guys
An absolutely outstanding place. The customer service truly goes above and beyond. From the first phone call to when you pick up your vehicle, T.A.P. Automotive greets its customers with a personalized service that I have never seen before. But they are not a premier customer service center with no substance. I had a 63 Buick that was having stalling issues. I had taken it to other places that could not fix or figure out the problem. Not only was it quickly diagnosed by them but it was fixed at a VERY reasonable price. They stand behind their work. It is rare to find a group that takes that level of pride in their work. T.A.P. Automotive is truly in a class of their own.
All I can say is Wow!!! Everyone I talked to at this place are the nicest people I have ever dealt with. The way they organize every step to taking care of my vehicle from me calling them to let them know my car will be there later in the afternoon to them calling me close to closing time that its fixed, offering to stay after hours for me to pick it up, even with one mechanic staying after just to fix my radio was absolutely flawless. Service to replace a starter was just fast. They were all authentically nice and personal. They were not faking their smiles or personalities. From Michigan to Florida this is the Best auto place Ive ever gone to. By far.
Great customer service!
Great place and affordable prices! Friendly staff as well!
The place is a nice full service shop with timely, friendly, and good honest service.
I cannot express how grateful I am to have an amazing group of hard working individuals work with me to get my car taken care of each time I needed it! Excellent, transparent, and AMAZING work! Definitely will not go anywhere else with my traverse!
I recently was having some issues with my Ford Expedition. They came and got my vehicle took it to their shop put four new tires on it aligned it fix the brake rotors fix the blinking lights took care of a small paint scratch and had it all done for me and one day at a great price and the service was exceptional. In addition to that I got two years 24,000 miles warranty on the work that was done and roadside assistance what a great company.
My experience was nothing short of perfect. The team was awesome. They were so friendly and saved me from a big problem by even coming to my door. They fixed me up in a short period of time. Awesome experience
This place is amazing!!! Everyone was polite and everyone knew exactly what was going on and knew a lot about cars!!! Been many places had both good bad experience but when i went to tap auto they took the best care Of me and mainly my car!!! Even tho many people go there and seem very busy or packed it seems like they drop what theyre doing for you cause they get you in and out and everything is very accurate and finished right!!! Where you go to get your car fixed is ur choice...just remember you have to live with that choice and some people have to remember you have to put your kids and or family in that car!!! Now lets talk price...im poor i grew up working at a car wash...if i cant find someone to trade for detail of car or very cheap to free ill just have to wait save money...tap auto has been a blessing and cheap enough where i can actually afford to fix my car and keep a safe car to transport my family in!!!
After they did a great job fixing my vehicle(in a timely manner) I recieved two free tows for the next two years. Now when the tows are used they have to be to their shop or to one of theyre affiliates. I mentioned that because if youre outside of 75 miles your car can be towed to one of the other mechanics. Its a very sweet deal i hope to never use it but its better to have it and not need it....
Just picked up my Tahoe and TAP did a great job on diagnosing and fixing the few problems that I was having. Very professional and honest auto repair shop! Give them a try, you won’t be disappointed!!
Teresa and mechanics are top notch and go above and beyond to get your vehicle running great again!! Theyre very honest!!
Incredible service and staff. You could not ask for more. I call this place the Chick-Fil-A of car care. Every single person you encounter is more than friendly and treat you like they genuinely care. Outstanding company.
Their lead technician lied, saying he replaced my fluids on the transmission. came to discover that they drained my differential fluid and not replaced it, my transmission was dead in less than a week of replacement. Stay away from this shop they will rip u off, rude and just plain amateurs
It was the best
👌 cool thanks for your time with me 4 youre the best one tap Automotive thank you very much youre the best one 2020 yall will always be the best one no one can compete with yall yall got with me respect from me in all my viewers yall go in so report for this company do it for me if yall my phones thank you very much and God bless you all and God bless the whole American in a yacht you always keep me in your private 5 1
This place of business charged me 80 an hour....but yet when I went in there the other day they told me it has been 90 an hour for labor so I choose not to trust them and I recommend it to anyone else!
Nice staff. Answered all the questions that were ask. Will definitely be taking my car here for maintenance I need done.
We were doing a roadtrip from TN to NYC when our car started giving us trouble. We went as strangers to this place and EVERYONE there welcomed us and treated us with utmost respect. They are extremely honest and hardworking folks and even said we could get make it to NY without getting anything done immediately unlike other mechanics that would rack up your bill. Absolutely loved this place and wish them all the best!
I called Saturday to have new ujoints put on my dodge the clicking noise was driving me nuts! The guy said come on over itll take about 2 hours I got there in 10 min. The lobby was comfortable with big screen TV and coffee. Next thing my truck was done. Great mechanic and easygoing. Ill definitely be going back for truck maintenance also highly recommend to friends. 👍
These guys always take great care of me and my vehicles. Best prices in town. EXTREMELY professional
Choose Tap for any of your car needs. Tap has a friendly staff and GREAT deals. Tap Automotive is the auto shop you can trust!
Was shocked coming in to learn its under new ownership, but after speaking with the new owner Tate I knew I was still in good hands, hes polite and professional. They have kept my vehicle safe for my children for over.3.years now..I dont go anywhere else.Thank.you guys.
Was from out of town had truck problems they used there expertise to have me back on the road the next morning.
Friendly staff, history of excellent service over 5 years, competitive prices and the best Service Warranty 24 months/24,000 miles.
I have had both of my cars and my boyfriends car to them in the last month and they have been exceptional each time and very fairly priced. They even went above and beyond on my boyfriends car with a heating issue. David and I will not be taking our vehicles anywhere else for service and repairs.
Good attention to customer. Owner is on property and makes sure problems are addressed promptly. Beats the franchises.
Very reasonable and kind.
Wonderful!! Great service and great people.
Great place to work an never charge you for something you dont need 💯 truth about whats wrong with you vehicle
Awesome staff,great work and a warranty,good prices.
Very pleased with the service and timeliness. Staff was very courteous and professional, got my vehicle back same day.
I work here an love getting up to come in to work. Its a nice environment an get to meet nice people every day plus seeing there smile on there face just makes my day better so come on in an let us fix ur car right the first time around. My name is Cody an will be glad to look at ur car
Nice people an great service plus they have great deals
This place did my roommate right. Fair prices and good communication.
Probably an ok shop to goto if you have a run of the mill car. Towed my 82 Subaru in on a Thursday evening. Dropped the spare rotor I had as the caliper had seized and destroyed the one on the car. Took me Monday and Tuesday morning to find out they could not locate parts that I simply walked into Autozone and ordered. Dropped the parts off when the shop opened on Thursday they didnt get the caliper replaced until Friday after I had already gone to work. Picked it up on Saturday only to have the tire rub a hole in the brake hose over the next week. Whole lot of work on my part to have it break down so soon after, in short. If you dont have a common newer car dont bother with this shop
Good alternative since Krafts closed
Rip off.
Great honest service
Friendly staff and they treat you right!
Thank God theres Tap.
Great automotive needs
Highly recommend.
I was told that the motor mount was broke and now there saying they just tightened it and it wasnt now it shorted some wires now it wont run I have spent about $2000.00 on the frontend I will never go back they lie😬😬😬😬
Love to work here
Great service!!!!?
Repair very well