user
T & B Automotive Repair Shop
511 Kraft St, Clarksville, TN 37040, United States
Appearance
T & B Automotive Repair Shop

Comments
El
Review №1

Good place for auto repairs. Quick svc. Strong warranty .

Ti
Review №2

Hands down the best automotive shop Ive ever been to I wish they had one in every state every city

LO
Review №3

Today I went to a shop to have my driver side door latch actuator replaced and they stripped one of the 3 bolts and said sorry.... I stopped by T and B just to see if they could get it out. Not only did they get it out, one of the mechanics offered to put in the actuator I had while he was waiting on parts for a different car. Thats awesome! Only reason I took off a star is cause theyre not open on weekends.

Tr
Review №4

I really love them they get you in and out with good work

ro
Review №5

Replaced a starter and gave me FAIR prices and got it done a day before it was supposed to be done every was super friendly and understanding I will be back... you know if anything comes up lol appreciate these guys here!

Ce
Review №6

They know their stuff.

Ge
Review №7

Very friendly staff good prices

Re
Review №8

Fixed our car seems very honest

Ba
Review №9

Arrived on tow with valves that had gone to the pistons. I agreed to a new engine. I left my truck with them after paying for the engine up front. The estimate showed I would owe approx 2500 when they were done (labor and an install kit). Even though I stated I had several parts on the back seat floor, and could get them other parts, when they were done there was nearly a thousand dollars in parts I never authorized to purchase because I was never called and given that chance. I own my own business and my shop at home had every part they ordered without authorization except the dipstick tube. When I stated my shop could have sent parts I was informed in his shop once its on the lift they dont/wont wait for the owner to send parts. When I was notified it was done, the price quoted remaining was $ 4386....after speaking with the owner and mechanic several times, it was brought down to $3930, still well over the amount I expected. I spoke with the Attorney General office and Consumer Affairs offices. I filed a complaint that will be addressed. I truly feel he felt because I am a pilot car, and female, from out of state, he felt he could just up his prices and I would have no recourse. . The boss of the company I do some freelance.work for went and picked up my truck to spare me storage charges as it would be several weeks before I would get back as I am on a project. They did not know he was coming, didnt know who he was, and allowed him to take my truck without checking with me that I had sent someone. That vehicle is my livelihood and they didnt care to check with me to see if it was someone authorized to take it. I could have lost my truck to someone just wanting it. When I got the chance to ca) to let them know John was coming for it, they stuttered and hemmed and hawed, until. mentioned John would be there shortly to retrieve it.. a sigh of relief then they said he had already come and gone.. Very much not impressed, and will steer as many clear of this location as I can.

Wi
Review №10

My 2009 ford F150 needed a spark plug change. I am a aircraft mechanic by trade and like to do most of my own repairs. In this case, I didnt . My truck still had the factory plugs(180k Miles). Anyone who has done this work knows that there is a very likely chance they will snap off in the head. I called around to several repair shops in the area, the quotes were $400-$800. The one for $400 did not include the extraction cost should they break off....out of eight plugs, likely a few will snap or an inexperienced mechanic snaps it off- it would cost me an additional $100 per plug for extractions...yea, do the math over a grand potentially. Seriously, a quality/OEM spark plug cost $10-20 each...really?As a last ditch effort not to be fleeced on costs, I went on Post (Ft Campbell) auto repair shop and they recommended T & B, one of mechanics specialize in Ford F150s and was very good at it ( he use to work on post).All that said, cost me less than $400 and it was done same day(dropped off early morning). Not a single extraction needed. They left the old parts our for me as I do like to see how bad it was. I had them replace the ignition coils that I bought and they did not charge me extra for replacing them...I have used other places and they normally wouldnt allow that or would still charge me anyway even though they remove them anyway. I feel like they did a great job and a great pricing.

Su
Review №11

As always, they were wonderful!

Ve
Review №12

Service was very quick. Have not had time to give a stopping test. Drives even ok the wife . says..

OG
Review №13

After Firestone had my Navigator for alnost 3 weeks and couldnt find the problem i had her towed to these guys. Wish i had started there because in less than 5 days they found the spark plug that had blown out of my engine as well as the burnt out coil. Stevie Wonder coulda found this! That lets me know Firestone just didnt do anything but make excuses.T&B will be getting ALL my buisiness from now on. Be prepared guys cause the Navi needs an Alternator so well be seeing you PROS soon!

Ga
Review №14

Best shop in town!

ol
Review №15

T and b is always helpful honest and does great work. Glad Ive found a mechanic that doesnt care more about their bottom line than their customers.

Sa
Review №16

They listened to what we had to say. They were quick and very professional and honest and found the problem quickly that was just a switch that had been flipped. They only charged $50. Highly recommend.

Ch
Review №17

This place quoted me $486 for a brake job and when I went to pay they jacked the price up to $1,000 and did not call to tell me the price changed and over charged me when I came into pay and I brought in parts

Dr
Review №18

T & B has been servicing my family vehicles for over 15 years. They always consult with me about the work to be done. They always offer a fair price, much lower than other shops in town and way lower than dealers. They are equipped to solve electronic issues and have a wealth of knowledge of older vehicles. Many times they have made repairs to my vehicles helping me to keep them running and avoid a new car payment. They do not suggest a repair unless it is needed unlike other shops that try to get the customer to purchase unneeded repairs. They always guarantee their work. If there is a problem, take your vehicle back and they will do everything to satisfy you as the customer. I place the safety of my family in their hands to keep my vehicles in safe running condition.

Le
Review №19

I love this shop! They are very honest and trustworthy mechanics, and their prices are much lower than other shops in town. They did an amazing job trying to help me understand what was wrong with my car, and their customer service is definitely worth going back!

Jo
Review №20

Competent, trustworthy, fair pricing.I had an elusive electronic glitch which they methodically isolated and corrected, and they saved me me a lot of money over the dealership!

Je
Review №21

They are very well priced and accurate with their their diagnosis, they have worked on our old go to the dump truck as well as our other vehicles. The only one they havent worked on is our newest car and thats because its under warranty.

Ka
Review №22

Extremely professional, detailed, give all the information that you asked for as far as repairs, and Incredibly respectful. Tim is an amazing man, and I would take my vehicle to the shop at any point if I needed work done!

Gr
Review №23

Super friendly and knowledgeable staff

Ka
Review №24

I had a wonderful experience with this shop. They towed In my car, replaced my busted transmission, worked directly with my warranty company, and even repaired a faulty previous repair from another shop. They were very kind and helpful, and I am extremely happy with the work they did on my car.

st
Review №25

Asked to replace a motor mount, they replaced all of them and a back wheel bearing without asking me first. Didnt do the oil change or head light I asked for, never called to update on a thing, I had to call them. They were 2 days late finishing. Was looking for an honest local shop, but these guys NEVER again.

T
Review №26

I have no reason not to right! They are and will always be the best, most honest and dependable mechanics in Clarksville Tennessee!

La
Review №27

Over priced but people are alright they dont know as much as I thought they would about working on vehicles but got to the car fixed

Wi
Review №28

Great people, fair price. Worked on my sons liberty a couple of times.

Da
Review №29

Awesome place ! Helped me tons over the years

Da
Review №30

Tim is an honest and friendly mechanic. Give him a try and see for yourself.

Ro
Review №31

I have been going to T&B Automotive for years. It is a family run establishment. Tim will not feed you any BS. He tells you what will work and what will waste your money and time. Thanks to the crew down there I never have to worry about the reliability of my vehicles.

Pe
Review №32

Always great to deal with both in person and over the phone.. always fast affordable and no surprises. I would give more stars if I could.

Pa
Review №33

Excellent service!!

Jo
Review №34

Tims a straight shooter. Saved hundreds on work he did for me. Locally owned is a plus.

Aa
Review №35

AC Repair: 94 JeepBottom Line: Wasted a ton of my money, ordered the wrong parts, and still couldnt fix my ACAbsolutely had to get my AC fixed in my Jeep before leaving on a long road trip. I had them look at it a month and a half before leaving town. They are a NAPA certified store so I thought I was good. I paid a one time fee to have them run the diagnostic to see what parts were bad. Over the month and a half I had time for, they replaced one part, ordered three others, one of which wouldnt work on my jeep, and the day before I left town, I went to return the parts that they didnt have time to install, and they told me that one of the parts I was trying to return wasnt from their store. They all but told me I was a liar and that I was trying to cheat them out of the $33 that the part cost. There is no way that the part that they ordered, that was in their box, wasnt the same one. They ended up giving me most of its worth back, but only after a huge ordeal.Over hours and hours of me sitting in their shop waiting for my vehicle to get done, and $400 later, I left town with my AC still not working. They should be ashamed. I will not only never go back to another NAPA store, but I will only go to a full on Vehicle AC repair shop the next time I have to deal with this type of issue again. Thanks for wasting a ton of my time and money.

La
Review №36

Sorry-this is long, but needed to be said!We were sent to T&B through my husbands work fleet repair. We had tried Goodyear and Firestone. They told us they didnt have the equipment needed for the job. He had a service engine light that turned out to be an engine misfire or something (sorry, not an engine person) and they claimed they needed some smoke machine for the job. Of course, they would order the smoke machine and do the job in a few days or a week. Well, my husband travels throughout 9 states every month. Hes gone Monday through friday driving. His truck is his office, so we couldnt wait, he didnt have the time. Firestone said we cant do it period. So we were down to one more place in our city that was on his fleet, and that was T&B Automotive! Let me tell you, it isnt much to look at, being bright blue and super small. We didnt expect much, but tried anyways. WOW, they were so great and knowledgeable about what was actually wrong. They explained the problem, fixed the service light (which was easy) and told us to come back if the light appeared back on. They didnt even charge us. It wouldnt even cost us anything, the bill would go to the fleet company! But they didnt want to charge us for something so easily fixed. What a place! So my sons car was in an accident and we took it there. They found a bent strut, and very out of alignment, which we knew by the steering wheel that was tilted to the left. We knew this was a serious job, and expected to pay a thousand to fifteen hundred. They texted us within 30 minutes what was needed and told the bill would be $457!!!!! I dont know how .....or why it was so cheap, but they did the work, we got the car within 24 hours, we paid them and I even asked how and why it was so cheap?? They just said thats what we charge! Well, you can bet this will be the ONLY place Ill ever take my vehicles...and we have four. This place is fast, honest, knowledgeable, and the employees are very friendly like family. I will recommend this place every time. Its not the prettiest .....or biggest... but its the best place in Clarksville!Add on- had to take the car back to my favorite place again for an engine problem once again, these guys did excellent work and gave us another fine price. If youre going anywhere else, Id suggest at least checking with T&B for a second opinion. Couldnt be happier to finally have a place that doesnt b.s. me anymore!

Ro
Review №37

Awesome people, great customer service!

De
Review №38

We are from Florida our truck was having issues I called T&B he was backed up put took my truck in an had it done in just a few hours they were the best

St
Review №39

Honest. Excellent service!

ls
Review №40

Very rude owner stopped by Friday asking if he does upper ball joint and he was beyond rude I dont recommend this place to NO ONE

Ch
Review №41

1st time Ive used them. Repairs went great and on time.

RI
Review №42

Tom and his guys to great work at a fair price

Me
Review №43

Great place for auto work ! Very friendly staff and gets the job done right. Thank you Tim

Er
Review №44

Friendly knowledgeable people and great service. Trustworthy.

Ja
Review №45

Paid $625 for them to not even manage to fix my car, and they replaced the battery when it didn’t need replacing because it was a brand new battery with a warranty in the car....

Jo
Review №46

Good customer service

Ge
Review №47

My Ford bronk getting fix again

ne
Review №48

Honest folks!!

We
Review №49

Great trustworthy people

Ke
Review №50

Great Automotive shop!

ma
Review №51

Best in town

Do
Review №52

Friendly staff

Information
11 Photos
52 Comments
4.3 Rating
  • Address:511 Kraft St, Clarksville, TN 37040, United States
  • Site:http://tandbautomotive.com/
  • Phone:+1 931-645-9999
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:7am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations